Dreams Riviera Cancun Resort & Spa

Dreams Riviera exceeded our expectations. Each and every staff member are warm and attentive. The property is beautiful and well maintained. The food was good and the entertainment was spectacular.

Beautiful room, extremely clean hotel! Staff were great and very friendly. We enjoyed having the Preferred club which allowed us access to the upgraded bar and also breakfast at the beach restaurant. The service was excellent, especially from Eduardo and Arsenio. We also enjoyed having the exclusive Preferred club beach area.

The explorers club is great! My 7 year old loved picking and choosing activities to join in on. Lots of variety. Fatima, Paty and Rocio are very friendly with the kids making them feel welcome. Eduardo at the seaside grill is a hard working and wonderful server. Accommodated lots of our requests and was a pleasure to talk to. The team at Portofino also accommodated our large group and the food was quick and delicious.

Kids club epic. St. Patrick's Day activity in the rain, kids were mesmerized. They worked so hard. Thanks Fatima, Rocio, and Paty! Eduardo at seaside grill was also the most accommodating and friendly waiter. Great service, great sized hotel. Close to all amenities.

We absolutely loved our time at Dreams Riviera! From check-in to check out, the experience was very positive. We enjoyed dining at all of the restaurants, the food and beverages were great, the pools were relaxing yet fun, the rooms were spacious and kept very clean, the entertainment each night was a nice addition, the grounds were well maintained, and most importantly, the staff was exceptional. A big shout out to concierge Alfredo, Estella at Seaside, Hector at Seaside Ezequiel at the Mexican restaurant, Jonathan and Uzzy in entertainment and the gentleman at the Preferred club who was there each morning with cold water and towels. Thank you for a memorable week with our family! We will be back!