Dreams Riviera Cancun Resort & Spa

it was super nice. The staff is super friendly. Antonio was great. The staff is super attentive. The resort is clean. They’re on top of keeping the rooms clean.

Staying at Dreams Riviera Cancun was an incredible experience from start to finish. The service was exceptional, with friendly staff always ready to help. The food options were endless and delicious, catering to every taste. We loved the convenience of having everything included: meals, drinks, entertainment, and activities. The resort was beautifully maintained, with stunning pools, clean beaches, and comfortable accommodations. Each day felt like a true escape, whether we were lounging in the sun or enjoying live evening shows. It was the perfect mix of relaxation and fun. We can’t wait to return!

Augusto our pool concierge was so awesome!! He was so friendly and got us all the drinks we wanted. My family enjoyed every bit of our stay.

We had an amazing time and would 100% return, we felt the staff and all the pool servers were excellent, most especially Israel who went above and beyond everyday. We also felt tony made us feel very welcome and was a great entertainer. Overall no complaints about this resort!

We just returned from an unforgettable stay at Dreams Riviera Cancun, and I can’t recommend this resort enough — especially for families! This trip was extra special for us because it was our kids’ very first time in Mexico and Cancun, and Dreams made it a core memory for all of us. We booked the room with a private plunge pool, and honestly, it was worth every penny. Our kids could splash around while we relaxed right from the comfort of our room. The room itself was clean, spacious, and super comfortable — although just a heads up, housekeeping only came when requested, and we did get some late-evening knocks (around 9pm) checking if we needed anything. Not a dealbreaker, but something to note. The restaurants were all amazing, but World Café stood out for us. Magdalena was an absolute gem — incredibly attentive and sweet with our kids. We also want to give a big shoutout to Gilberto, who not only served us at the buffet but also at Seaside Grill. He remembered our names and drink orders and always greeted us with a huge smile. That kind of service really makes a difference! The Explorer’s Club was a HUGE hit with our kids — they actually begged to go back every day. They had hourly activities, meals included, and the staff was just phenomenal. Mar and Patricia were both so warm and caring. They even gave our kids goodbye gifts, which had my youngest tearing up when it was time to leave. He genuinely didn’t want to leave the resort — and those two were a huge part of why. We also enjoyed the afternoon and evening shows — fun for both kids and adults. And while there was quite a bit of seaweed during our visit, we really appreciated the resort’s effort. They had a tractor out every morning doing their best to clean it up — definitely not something within their control, but they tried hard regardless. All in all, this was a 10/10 experience. Beautiful resort, amazing staff, tons of activities for the whole family, and genuine moments that we’ll treasure forever. If you’re thinking of traveling to Cancun with kids — this is the place. We’ll absolutely be back!