Dreams Riviera Cancun Resort & Spa

We had a wonderful experience at this Dreams resort. The food was incredible, the pools and daily activities were so much fun (truly something for everyone), the staff was friendly and welcoming. We felt very well taken care of. The kids club was outstanding. My kids adored the women working there: Fernando, Paty, Emily and Fatima were so kind, fun, and trustworthy. My kids were so sad to say goodbye to them. Thank you for such a special stay!

Dreams Riviera Review Unfortunately we chose this resort to marry on aproximately 18 months back and the resort we met in may of 2025 wasnt nearly the same in september 2026. I’ll spare you the Gory details and attempt to keep this high level and brief with feedback regarding the things that are of important to us all while on Vacay. ***Tip*** Beware: At Dreams Riviera Cancun, EVERYTHING’s A MONEY GRAB and UPCHARGE so pay attention Food The food overall was mehh at best (2 of 5). Further, the buffet was horrible (STAY AWAY)! Expect to be very patient during food preparation at specialty restaurants. Grounds The grounds are acceptable but the resort’s most CERTAINLY in need of some TLC. Please see pics for examples Staff and Service Staff and service was a mixed bag. Youll get few who do their jobs to the best of their ability but OVERALL you’ll only get the service you deserve for a tip (sooo disappointing). Vibe The vibe’s definitely chill and ideal for families. For afterhours turnup checkout Karaoke and the nightclub. Fun times! Conclusion I’d never revisit (unless it was all comped) ***Tip*** Beware: At Dreams Riviera Cancun, EVERYTHING’s A MONEY GRAB and UPCHARGE so pay attention

Fantastic resort, the staff, food, room, cleanliness and pools were great. The only thing I was disappointed was the beach, becouse of all the algae, but at that time of year it is a normal thing with all resorts in the cancun area.

It was a great experience at Dreams Riviera Cancun. The resort was beautiful and the amenities were wonderful. We got a plunge pool room and it was a spacious room. The food in the restaurant was very good even when the menu was limited. The stand out point is the Service. Every single individual were kind and always ready to help with a smile. The activity team was great in organizing the various fun events. Shoutout to Oscar, Johnathan and Papa Julio for all fun and games The pool deck manager was very helpful. We had preferred club and the preferred club bar was well stocked. The bar tender Alexander became our good friend and was very skilled in making cocktails. Our 11 year old son had a great time. We highly recommend this place and will return.

We went to this Resort for vacation in September 2026. We had an amazing time, it is the first time that the hotel is actually much better than the pictures, the personal is amazing the food the ambience and the kindness of the people all around us was exceptional. The room was very big and luxurious everything was clean and comfortable. The food in all the restaurants was amazing and the service was 10 on 10 everywhere. We would love to come back to this resort with our whole family as this is a very kid's friendly hotel