Dreams Riviera Cancun Resort & Spa

Oliver was so entertaining and made our pool experience so fun. We enjoyed playing bingo and movie trivia and his dancing. He had a blast. Thank you Oliver!

Nice location although ocean was dirty from storm with seaweed washing up on beach. Hardly anyone swimming in ocean. Food was good not great. Drinks good and plentiful at all bars. Service was great and very quick. Weddings ruined our trip. We had room that overlooked the pool and beach. Many weddings and wedding dances were at the pool and beach. Some times 3 at the same time. Very Loud Music 4 nights in a row till 10:00 or 11:00 at night, So loud we could not hear our TV . We called to complain and were told it only goes to 11:00. Our room was also very noisy from the hallway as it sounded like people out there were coming into our room. Not a place I would recommend unless you plan to party late into the night. We were there for a wedding, but it was at 4:00 in the afternoon and the dinner and dance were in a ballroom away from the guest rooms.

Far far too many weddings Holiday disrupted by large groups of very noisy people attending 3-5 weddings a day. This is not a holiday destination it is a wedding factory

Supper cool hotel, not very big but all good here. Mauricio Torres in and Ediberto in buffet are amazing. Always in time and positive.

First the good: The staff were almost universally helpful and gave great service irrespective of whether they got a tip (we tipped regularly and generously). The exception was check in which was poor with very little information about the hotel. In theory there is no booking at the restaurants but sometimes whole restaurants were pre booked for weddings and at others large tables were pre-booked for large groups. The restaurants have no soft furnishings to absorb the noise of the shouting of large groups of rather disinhibited people. We were twice showered with glass because a rather excitable guest at another table knocked their glass over. During our stay there were 3-5 weddings a day. At times access to large areas of the hotel was prevented (including the lobby) by weddings. At least 50% of the guests were attending weddings. Each day began with a new set of weddings. There appeared to be a smoking area immediately adjacent to the “grill” restaurant and if the wind was blowing inland it spoilt our meal. Both staff and guests used this area. We’ve been to many all inclusive hotels in the past but have never been to a wedding factory quite like this. We wouldn’t stay at a dreams again