Dreams Riviera Cancun Resort & Spa

Hotel is beautiful but food choices are very limited, alot of sargasum but it is nature nothing the hotel cant do about this. Restaurants have very small menu. El patio was the only good resturant at the hotel in my opinion. Steak house was so so. Drinks are not very low quality. Other than thag, it is very beautiful hotel. Very nice workers.

We just returned from an amazing family vacation at Dreams Riviera Cancun Resort & Spa, travelling with our two boys (ages 10 and 12), and we couldn’t have been happier with our stay. Although we experienced a small inconvenience upon arrival, Daniel, the resort manager, immediately took care of it and went above and beyond to ensure we had a fantastic vacation. What impressed us most was that he checked in with us every day to make sure everything was perfect. His dedication to guest satisfaction truly stood out. A huge thank you to Kira, our room attendant, whose exceptional hospitality and attention to detail kept our room spotless every day. We also want to recognize Israel, our pool attendant, who looked after us most days with outstanding, attentive service and always made sure we had everything we needed. The entertainment at this resort is exceptional thanks to Caesar and his incredible team. The FIFA World Cup watch party for the Mexico vs. England match was so well organized, with an amazing atmosphere that brought everyone together and made the game an unforgettable experience. The 4th of July celebration was another highlight, featuring fantastic entertainment, an incredible pyrotechnics show, and an amazing fireworks display. The activity pool staff were outstanding, organizing fun games every day and making guests feel welcome and involved. Our boys loved the activity pool, arcade, and Kids Club, and always had something fun to do. One of the best decisions we made was renting a Bali bed by the activity pool. With the summer heat, it was the perfect place to relax in the shade between swims and made our pool days even more comfortable and enjoyable. The resort itself is beautiful, spotless, and very well maintained, and every staff member we encountered was genuinely friendly and helpful. The food was very good overall. We especially enjoyed Portofino, Himitsu, and the teppanyaki restaurant. The buffet was good but could offer a little more variety, while Oceana and Seaside Grill served good lunches but would benefit from a few more options, especially for kids. The beach is beautiful, although there was quite a bit of sargassum during our stay, which is common during the summer months in this area of Mexico. The staff worked hard every day to keep the beach as clean as possible. Overall, Dreams Riviera Cancun exceeded our expectations. The outstanding service, beautiful resort, excellent entertainment, family-friendly atmosphere, and genuine hospitality made this one of our favourite vacations. A sincere thank you to Daniel, Kira, Caesar and his entertainment team, Israel, and everyone else who worked so hard to make our stay so memorable. We highly recommend Dreams Riviera Cancun Resort & Spa to families, couples, and anyone looking for a relaxing all-inclusive vacation.

Excellent resort with very friendly staff, very good food & drinks, excellent bedrooms and a great pool to look over the sea with a in-pool bar.

Fantastic hotel and spa, lots to see and do. The staff are friendly and will always assist you to make your holiday an unforgettable experience.

Went to Bordeaux for a nice meal with my girlfriend while we were at Dreams Riviera. It was incredible! The steak I had was one of the best steaks I’ve ever had. Hector the manager went above and beyond to make sure we had a good experiences. Our server Ezequiel, also did an amazing job. It was a 10/10 experience for me!