Dreams Riviera Cancun Resort & Spa

My family (2 adults and our son is 2) just returned from 4 nights at the Dreams Riviera Cancun. We had a great time and overall enjoyed our stay. We went with the preferred club and I would say it was worth it, we were delayed arriving and the preferred club check-in was so smooth and easy and it was nice to have access to the lounge the entire trip. We also enjoyed having breakfast at the Seaside Grill as we weren't the biggest fans of the buffet (mostly just personal preference). We also enjoyed the complimentary hydrotherapy session and would highly recommend, it was super relaxing. We had an ocean/pool view and we thought the room was great, nice and spacious. However, the floors in the bathroom get extremely slippery when wet so just make sure to lay down a bath mat or towel. Our son loved the kids pool and had so much fun going down the slides. If you have little ones I'd recommend letting them play on the slides earlier in the day as come afternoon the bigger kids get on them and can get a bit rowdy. Since we were up early (630am) each day, we had no problems finding pool chairs, even when we went down around 8am we could still find some. There was a lot of seaweed on the beach and I thought the resort did a good job of trying to stay on top of it, which is all you can ask for in my opinion, they don't control the ocean haha. Our son wasn't old enough for the Explorers Club but we really enjoyed the baby room. It had AC, a ballpit and age-appropriate toys, so it was a great way to get out of the sun while also letting our son play. We went to the Mexican, Japanese, Italian and Seafood restaurants for dinner and thought the food was fine, what you would expect for resort food. We went usually within 30 minutes of them opening and were always seated right away. The staff was all lovely and friendly and ready to help if you needed. In terms of noise levels from weddings, we were in our room at 830pm every night and didn't once have an issue so could just have been where our room was located but we never found the resort to be too loud at any point during our stay. Also the resort is 14 years old, it's going to be a bit dated, but we thought they did a good job of upkeep and our room/public areas of the resort were always well cleaned. Overall, if you're looking for a smaller resort with your family, I would say Dreams Riviera Cancun is a good mid budget option.

We just got back from an incredible week at this resort. Cesar from the entertainmentteam, went above and beyond to make our stay extra special! The beach cleaning crew worked hard every day with the extra sargassum so that we could swim in the ocean. The preferred club breakfast was our favourite meal, overlooking the ocean. We stayed in room 2416 and loved our ocean view. The staff were all warm and welcoming, I highly recommend this resort for a quieter, relaxing vacation.

On arrival after 11.5hrs of travel the only bed made up was the adults. We are a family of 5 - ages 1,4, 16 No got, no bed settee, no bed for any children It took until 10.30pm for this to be sorted & 4 separate phone calls We had no working water in the whole hotel yesterday for 6 hours - no one could flush a toilet, wash hands etc. Imagine a hotel with 1000’s of people the state of the toilets. This is the second time in less than a week this has happened. The hotel absolutely STINKS- wherever you go. They have a serious issue with seaweed to the point we are woken up every morning at 5.30 By a tractor trying to move the seaweed - we have travelled all over the world and never seen anything like it. There is that much seaweed wherever you are in the hotel it smells like sewage. The pool that is advertised in the pictures is adults only. The only decent sized pool in the resort. We booked dreams as we thought this was a family resort. The adults Only pool is always empty, the children’s pool is small & you can’t move. No lifeguard on duty. The slides have older kids pushing people off the top of the slide, stood up & no one does a thing. Older kids constantly climbing up the slide. Absolutely not safe, especially for a 4 year old. WE WANT TO LEAVE

Stayed with family and friends. Had a great time. Buffet was great, pools were great, excellent place with kids. Explorers Club (kids club) was amazing, my kids (4 &6) wanted to go every day. Be prepared for some seaweed on the beach but we swam and it was fine.

Our experience at the boredeaux restaurant was incredible. We have been served by Kevin who is a great guy, speaks a clean english, very friendly and even makes jokes with us. The chef giovanni came to check with us if our meat was cooked the way we wanted. It is , by far, the greatest restaurant ouf the resort.