Dreams Riviera Cancun Resort & Spa
Cancun, Mexico
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About the Hotel
With its enviable location just a half hour from the energetic city center, yet isolated enough to boast its own serene beachfront, Dreams Riviera Cancun Resort & Spa is where the best of both worlds comes together. The resort's signature Unlimited-Luxury® approach means everything is taken care of, from basic necessities to lavish amenities - dining, entertainment, concierge services, and more. Dreams Riviera Cancun Resort & Spa features stylish, octagonal rooms that optimize views of the ocean and scenery, and provide ultimate comfort and space. Cool marble flooring, warm textured accents, and clean bright design welcome you to a private sanctuary, where everything you desire is at your fingertips. Private furnished terraces, whirlpool bathtubs, DVD players, and satellite television, and a regularly refreshed mini bar will ensure your happiness at all hours of the day. And should you need something more, call on the 24-hour room service to greet you around the clock.
Location
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307
Chetumal-Puerto Juarez, Benito Juarez
Cancun, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Connecting/Adjoining Rooms
- Dining
- Outdoor Dining
- Private Dining
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Pool Waiter Service
- Juice Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Fitness Center
- WiFi
- Currency Exchange Service
- Live Entertainment
- Outdoor Spa Treatments
- Outdoor Whirlpools
- 2 Outdoor Pools
- In-Room Amenities
- Air Conditioning
- Direct Dial Telephones
- DVD Players
- Hair Dryers
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Activities
- Kayaking
- Tennis
- Snorkeling
- Yoga
- Beach Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Cribs
- Babysitting
- Kids Club
- Nearby
- Golf
- Interests
- All Inclusive
- Beach
- Collection - Hyatt Inclusive
- Spa
- Summer Getaways
Reviews for Dreams Riviera Cancun Resort & Spa
Family vacation
Just got back from a vacation here to celebrate my parents 50th wedding anniversary. We were all very excited for a 5-star all-inclusive experience and while we overall had a lovely stay (my toddler and baby were very happy in the water and on the beach), we were very disappointed and confused by a lot of the logistics of staying at Dreams. 1) The restaurant hours are not great for a family with young children, most restaurants not available until 6pm which for toddlers and babies is late. Also they don't take reservations and the service is exceptionally SLOW for every single meal. 2) The amenities seemed dirty and not well-taken care of. Our bathroom sinks were old and faulty, the tub drain didn't work, and all the bathrooms on the resort were dirty. 3) We were part of the preferred club but I could not tell any difference between our rooms/specialty status vs the rest of the hotel. They couldn't help us with reservations, were slow to respond to housekeeping requests, and otherwise didn't feel we got any special or VIP treatment as part of being a preferred guest. Overall, the vacation was lovely because we were with family, the weather was great, and my kids loved swimming but the resort itself was nothing to write home about.
Leah F
Fun
Fun time, Oliver for entertainment was really nice, Uzzy played ping pong with me, and Jack for house keeping filled up the fridge with what we asked for.
Bronx M
Join Oliver for pool activities!!! So fun!
Had so much fun with Oliver for pool activities! He is so energetic!! We had a great time!
Adventurer260309
Oliver
Oliver was very helpful and amazing. He did a great job teaching Zumba at the pool. He made our trip a lot of fun.
clair d
Oliver
Oliver on the entertainment team was amazing!! The daily chats he had with us at the pool about participating in the zumba was hilarious and pretty convincing not gonna lie. Overall, he added so much to our vacation and you should make sure to meet him when you arrive!
jillian c
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