Dreams Riviera Cancun Resort & Spa
Cancun, Mexico
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About the Hotel
With its enviable location just a half hour from the energetic city center, yet isolated enough to boast its own serene beachfront, Dreams Riviera Cancun Resort & Spa is where the best of both worlds comes together. The resort's signature Unlimited-Luxury® approach means everything is taken care of, from basic necessities to lavish amenities - dining, entertainment, concierge services, and more. Dreams Riviera Cancun Resort & Spa features stylish, octagonal rooms that optimize views of the ocean and scenery, and provide ultimate comfort and space. Cool marble flooring, warm textured accents, and clean bright design welcome you to a private sanctuary, where everything you desire is at your fingertips. Private furnished terraces, whirlpool bathtubs, DVD players, and satellite television, and a regularly refreshed mini bar will ensure your happiness at all hours of the day. And should you need something more, call on the 24-hour room service to greet you around the clock.
Location
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307
Chetumal-Puerto Juarez, Benito Juarez
Cancun, Mexico
77580
Nearest Airport: CUN
Amenities & Services
- Concierge
- Spa
- Childcare
- Fitness Center
- Restaurant
- Bar/Lounge
- Room Service
- Kids Club/Programs
- Business Services
- Hot Tub
Reviews for Dreams Riviera Cancun Resort & Spa
Overall great
Overall a great 9 day holiday with only minor issues. A TV with burnt spots (but did not watch) some beach touts in the beach preferred club area (open to everyone anyway). No water sports facilities (as out of season) and no drinks menus in the bars. Nice hotel with nice grounds but not very central if that's what you want. We had a great room with a view of pools and beach and was serviced to a good level. Pools open until 8 but pool bars only until 6. Bring small USD or MX Pesos if you want to tip as getting these on site is difficult. Menus in each restaurant are limited but there are plenty of them so always something to eat. Food was not spicy and no steaks available. Staff could not do enough to help if requested. A contender for next year but will shop around. Beach seaweed makes the sea uninviting, the hotel try with regular cleans but it is an issue.
stevemD1622FG
Please don't come here
Just got here at 12. Right away we were told nothing will be ready until 3 30 PM , Eventhough official check in time is 3PM not fair. I have elderly parents and a 2 year old with me who is loosing it after a 12 hour journey here. The main buffet restaurant and other restaurants are undergoing renovations so we just ate at a horrible motel 1 star buffet with meager choices, frankly the buffet at my office cafeteria has more options. Also, want to warn travelers about not traveling to this resort under its current state. The staff is trying to help but I am shocked at how talkative but unhelpful they are being. They say they will make custom orders but I can go to a restaurant for that, the buffet experience with a million options is something we go to all inclusive resorts for. 5th vacation with Hyatt Secrets/ Dreams never have felt like the resort and service is not 5 star level.
Nidhi P
Fun for all
Erwin was the man! Always hyping people up for beach volleyball
Al Z
amazing
loved the entertainment team. oliver, oszcar, manny, & erwin were awesome! also loved the pool servers.
Samantha P
Amazing job!
Vivi, Oscar y Erwin did absolutely amazing entertaining us ! Fatima and Emily and the man at the bar we also great! We were very pleased with our visit! Everyone has been fantastic!
Brent S
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