Dreams Riviera Cancun Resort & Spa

Dreams Riviera is a beautiful resort! The staff though is the best part about the resort. They go above and beyond to make you feel welcomed and make sure you are having a wonderful time. Sargassum was heavy but the clean up crew were great with keeping it cleaned up the best they could. I will say the best part was the entertainment staff! We weren’t able to swim in the ocean much and didn’t want to leave the resort with our kiddos and the entertainment staff was wonderful. Xemina was lovely as well as Vivi. Our favs though had to be Karla, Oliver and Jonathan!! They did such an incredible job making us feel comfortable and giving our family the best experience with all the activities! Making bracelets each morning and doing aqua Zumba! I’m a fitness instructor and learned a thing or two from watching Oliver teach those Zumba classes! Even people who weren’t into doing classes like that had a blast!! Absolutely love that Jonathan was patient with all my kiddos requests and even called them by their names! The resort for sure has winners with those 3! But all the staff and bartenders were great, especially at the preferred bar down by the beach. The food we tried was excellent. Mainly did the buffet since there were so many options and also the grill by the pools was fabulous! The only reason why I gave it 4 stars and not 5 was because of the room layout. Unfortunately we did not like or even understand the layout. The view from our balcony was amazing but there wasn’t much privacy for the bathroom. No doors to the bathroom and the door to the toilet was just frosted glass that you could still see thru. Very weird. Also not much storage for a family of 4. Maybe for 2 people but that’s it. Thank you Dreams for a wonderful experience! Ohhh and if you have a medical issue, the doctor on site is so amazing!! We unfortunately had to call her and she came quickly to our room and took care of our sick daughter who had trouble breathing. She was a lifesaver!

Everything was amazing. Staff is incredibly accommodating, friendly and nice. Every single service was perfect and the resort is beautiful. Loved everything!!

The trip at Dreams Riviera Cancún was amazing. The food is delicious and very friendly for people with allergies and intolerances. The resort is clean and have many activities every day. The staff is so friendly, nice and accomodating to everyone, definitely one of the best parts of the trip.

The staff is outstanding. 100% best service, food and experience we’ve ever had in Mexico. The level of cleanliness is outstanding. If you are hesitant, don’t be, you will not regret it. We will come back many times!

Excellent food, especially at Portifino restaurant ! Excellent service from Carlos and Gerardo!!!! Hats off!!