Dreams Riviera Cancun Resort & Spa

We had an absolutely phenomenal stay at Dream All-Inclusive Resort! From the moment we arrived, the staff went above and beyond to make our experience unforgettable. A special shoutout to Hector at the Seaside Grill for his incredible hospitality—his warm, personal touch and engaging family conversations made every meal feel special. Raul at the Hibachi was amazing, graciously accommodating us even though the reservation was full, which truly exemplifies the spirit of going above and beyond. Romani provided outstanding service, always attentive and cheerful, and Carlos Cerda, the supervisor in the swimming area, ensured everything ran smoothly and made us feel welcome. These are just a few of the wonderful team members who made our stay so memorable. The entire resort exudes care, comfort, and genuine friendliness. We wholeheartedly recommend Dream All-Inclusive Resort for anyone looking for a relaxing and extraordinary vacation. A big thank you to all the hardworking Dream employees—you made our stay truly magical!

We recently stayed at Dreams Riviera Cancun and, overall, we left feeling underwhelmed. The resort itself is beautiful and has a very authentic feel. The rooms were spacious and comfortable—if you can, I recommend getting a room facing the pool area. It can get a bit noisy in the mornings, but honestly, that helps you get up and enjoy the day early. The food was generally very good, and most of the restaurants exceeded expectations. However, the Italian restaurant was a big disappointment and is one I would skip. Aside from that, the dining experience was solid. One of our biggest frustrations was the “Premier” upgrade. In our experience, it did not feel VIP at all. There were simply too many people in the program, and the service didn’t match what you would expect from an upgraded experience. Check-in alone took over an hour, with only two staff members handling arrivals for the entire resort. The staff seemed overwhelmed, and at times, service came across as rushed or even a bit rude. If you’re traveling with teenagers, I would not recommend this resort. There really isn’t much for them to do. The club was closed for remodeling during our stay, and activities were limited. Outside of the pool, there wasn’t much entertainment. This is definitely more of a place to relax, and it’s better suited for couples or families with younger children. The drinks were another downside. Alcoholic beverages often felt watered down—sometimes to the point of being undrinkable. We ended up buying our own bottle of tequila to enjoy decent drinks. Overall, while the resort has some positives—nice property, good food (mostly), and comfortable rooms—it didn’t meet our expectations. Between the service issues, lack of activities for teens, and the disappointing “Premier” experience, it’s not a place we would return to.

Great location..great resort..small footprint, so not a lot of walking. Great layout..Preferred room with ocean view and hot tub were fantastic!!! One of our favorite resorts. Will be back.

We had a fantastic time. The staff is so great to the guests! The hotel really tries to make it fun for all ages. Many events and fun for everyone. Special chef table, pop up taco bars, pop up children's food and games just a few. Pedro Cosco, pool concierge tops! The facility is so nice. We wanted for nothing. Thank you to everyone

Armando is the best. Get the Mayan coffee at the end. Soooo good!!