Dreams Riviera Cancun Resort & Spa

Oliver was one of the best entertainment crew members I have seen. My family and I have been on over 10-15 trips to all over the world. He is outgoing, fun, happy, and gets ppl involved. Oliver should be a trainer for all of your resorts to teach/train the environment staff to act just like him.

What a great time! Activity staff was great especially Oliver and Ximena! Love their energy! Love the small resort where grandkids are safe! Food good! Best week ever!🩷🩷🩷🩷🩷

I wanted to take a moment to express my sincere gratitude for the exceptional service provided by the staff at the Dreams Riviera all-inclusive resort in Puerto Morales. We recently had the pleasure of staying there for a friend’s 40th birthday celebration, and it was an unforgettable experience. Our interactions with Luz and Asucena, the hostesses in the lobby area, were particularly memorable. Ronaldo, the bartender at the Beachside bar, was also a standout. Victor and Alejandro, the bar cart attendant by the pool area, and Josue, the bartender at the swim pool bar, all contributed to our enjoyable stay. David, our friend’s host during her birthday dinner on Thursday, February 12th, was incredibly gracious and attentive. The property itself was stunning, and our dining experiences at the hibachi Mexican restaurant and Italian restaurant were both delicious and enjoyable. We also visited the club area, where we met a hostess whose name I can’t recall, but she was equally attentive and caring. The entertainment and overall experience at the resort were truly memorable. We also took advantage of the spa area, where Victoria and Justina provided us with relaxing massages in the hydrotherapy pool. This was a wonderful touch that added to the overall experience of our stay. We would highly recommend the Dreams Riviera all-inclusive resort to anyone traveling to Cancun and Puerto Morales. We would definitely return for future stays. Once again, we want to thank all of the employees mentioned above for their exceptional service and for creating a lasting and memorable experience for us.

very nice staff Itzy is so lovely. So kind and welcoming, it genuinely makes the experience worth it. Their activities go all throughout the day and they love getting you involved and having a good time. Honestly no complaints, an all around lovely time :)

Travel dates 2/07-2/11 My husband and I have been to this resort six times and have another trip planned for May. We return for the Beach, The staff, The food and proximity to the airport. We are big on health and wellness; this resort provides everything we need for an active vacation from a nicely equipped gym to a super walkable beach and yoga & group fitness from trained travel instructors. Check in and rooms: We are always greeted with a huge hug from Manuel the bellman (my husband's brother) & welcome home from Jaun and German at the desk. We have stayed in almost every room category and found them to be very similar except for the view. I love having the private bath and shower area. Beds are comfy and the rooms are spacious. Restaurants: All are good with French and Italian being our favorites. Pedro Pablo Poot at the Italian restaurant has become a very dear friend. He is so knowledgeable about food and Mexican culture. We have actually done the Sip and savor from Secrets to visit him. Seaside for lunch is amazing! The ocean views, the breeze and the guacamole keep us coming back. The coffee shop: Suheyry had are drinks memorized after the first order. We would also pick up extra water and fruit throughout the day. Beach: powder white sand and you can walk quite a ways in both directions. Yes, there was some seaweed which is odd this time of year, but they cleaned it daily. Entertainment: We were their Super bowl weekend. Ceasar rocked on this event - I think he was up all night with set up. They had a huge screen on the beach with white linen tables, bleachers, trucks pulled up for tailgating and the most amazing food. We noticed this was the only resort along the beach that provided a set up so elaborate. The only evening show we attended was the fire show and we loved it. Eteam is also very engaging around the pool. Oliver made water aerobics so much fun. He also took care of my mom stacking her arm with bracelets they make by the pool. Other Staff: Jessica is your go to person for almost anything you need. I'm not sure what her title is but anytime we needed something she seemed to magically appear. She should be in management if she isn't. This was the perfect quick getaway for us. So many new friends made from all over the world.