Dreams Riviera Cancun Resort & Spa

Excellent holiday. The place was amazing, we were lucky enough to have a front row sea view which made everything really special. Waking up to that view very morning was unreal. There was 3 seperate pools, small kids one with big water apparatus, main kids pool where lots of activities took place and then the adults infinity pool with swim up bar which its like no pool ive ever seen - it's simply amazing. Food choices were good, i would recommend the Grill near the beach. Breakfast was lovely, good choice and breath-taking view. Steakhouse is great for dinner - lovely steaks. Teppanyaki is a must as the food and service/show is brilliant! Mexican restaurant is a authentic restaurant. Room service was brilliant, no faults at all and cleaned daily. The Entertainment team and Pool concierge were fantastic. Uzzy, Edgar, Oliver Jonathon were all brilliant. They had great energy, very good English and made the activities so fun. Jony and Francisco looked after us with arranging face massages and help with sun loungers. The waiters Alex and Victor were second to none. They were running around all day looking after not only us but lots of other people too.

We had a wonderful experience at the Dreams Riviera Cancún spa. Our scalp massages were done by Erika and it was amazing. So relaxing. My masseuse was Flor and she did a great job. Overall we were very happy we decided to spend the afternoon at this spa.

Delicious and resequiel was a fantastic server. Best Parmesan buns & garlic aoil I’ve ever had. Even my kids chicken fingers and pasta with butter was divine.

Wonderful group trip to Hyatt Dreams Riviera. From the arrival greeting with E. Gabriel and the concierge team, to room service, restaurant services, pool bar, snack bars etc., this hotel is as good as it gets. Main take away for me was the friendliness of all staff, really genuine warmth and the staff really appreciate it you can speak a few words of Spanish. Mexican people are proud of the language. So in summary, top quality food, customer service, bar service and general professionalism for everyone at the hotel.

The location was amazing, beautiful views and very accessible beach. Calm atmosphere around the adults pool. Many different restaurants with all kinds of food. Great for picky people. The oceanfront room was spacious and had great facilities. The entertainment team, Edgar, Jonathon, Oliver and Uzzy provided many fun activities. Blackjack in the adults pool was played a few days, it was interactive and a good laugh. Ping pong tournaments, football from the side of the pool onto a board in the pool and more. There was about two games in the adults pool a day which were good fun. The waiters around the sun loungers were very attentive. Victor and Alex were such good waiters. Everyday they were coming and refilling drinks and taking glasses away quickly. Once a day Francisco and Johnny came for massages and facials around the pool. It was so relaxing. The only downfall this resort has was the weddings. There was a minimum of one wedding a day. The weddings took up many public spaces, such as next to the pool. The resort didn’t tell us in advance before telling us we had to move for the wedding. Another wedding was right next the restaurant and we couldn’t hear each other because the music was so loud. Overalll a great experience though.