Dreams Riviera Cancun Resort & Spa

We had a ocean view room on the forth floor. The room was ok although it felt crowded with the four of us. The kids were bored after just a day at the hotel pool and beach. The pool had a lot of adults drinking and the beach was full of seaweed. The staff were super friendly but were not trained or knowledgeable. We had problems with room service, food and drinks etc. They fixed it in the end but it took multiple tries. The construction is a hastle but for us it was not a big deal except for the one elevator.

Stayed here for our honeymoon and what a wonderful holiday. Staff were always attentive. Food and drinks were always of a good standard. Had a few trips out which were definitely worthwhile, swimming with turtles, cenotes, ruins, crococun..... Will most certainly be returning.

Visited this resort for a wedding and had the best time. The room was excellent, with a great view of the pool and beach! The shower had great water pressure. The pool side paella was delicious! Spa service with Laura was excellent! Had the chocolate body wrap and swedish massage left feeling very relaxed. The best restaurant by far was Bordeaux. Our waiter Ivan was the best as well as Yair. The service they provided was beyond 5 stars. So much we had dinner there twice and asked to be seated in Ivans section again. They were truly amazing! Only con was the second elevator in building 1, was out of service the entire time and the house keeping schedule was inconsistent for both maintenance and turndown. Room service was always 45 min or more and they ran out of chicken wings and Salmon nightly.

We had great time since our arrival. Ambient, food and entertainment. Activities for kid and adults, the Spa is very decent and the whole team was helpful. Definitely a place we would recommend and repeat.

Just got back from a week long stay at Dreams! We didn't have the greatest of weather while we were there, but the resort did the best it could. There was a lot of very high winds at night and the staff did everything possible to keep things running smooth. All of the restaurants were great. Our favorites were the Italian and Hibachi. Make sure you get in line to make reservations as they go quickly. The room accommodations were pleasant. We had a 3rd floor room with view of one of the courtyards. We didn't splurge on a plunge pool this visit, but we did catch of a glimpse of a frisky couple in theirs one evening, so I told the wife that we would be upgrading on our next visit! All in all a great resort. Probably a little bit understaffed, as most people around us at the pool were restless at the frequency of their drinks, but a great time nonetheless.