Dreams Riviera Cancun Resort & Spa
Cancun, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
With its enviable location just a half hour from the energetic city center, yet isolated enough to boast its own serene beachfront, Dreams Riviera Cancun Resort & Spa is where the best of both worlds comes together. The resort's signature Unlimited-Luxury® approach means everything is taken care of, from basic necessities to lavish amenities - dining, entertainment, concierge services, and more. Dreams Riviera Cancun Resort & Spa features stylish, octagonal rooms that optimize views of the ocean and scenery, and provide ultimate comfort and space. Cool marble flooring, warm textured accents, and clean bright design welcome you to a private sanctuary, where everything you desire is at your fingertips. Private furnished terraces, whirlpool bathtubs, DVD players, and satellite television, and a regularly refreshed mini bar will ensure your happiness at all hours of the day. And should you need something more, call on the 24-hour room service to greet you around the clock.
Location
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307
Chetumal-Puerto Juarez, Benito Juarez
Cancun, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Connecting/Adjoining Rooms
- Dining
- Outdoor Dining
- Private Dining
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Pool Waiter Service
- Juice Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Fitness Center
- WiFi
- Currency Exchange Service
- Live Entertainment
- Outdoor Spa Treatments
- Outdoor Whirlpools
- 2 Outdoor Pools
- In-Room Amenities
- Air Conditioning
- Direct Dial Telephones
- DVD Players
- Hair Dryers
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Activities
- Kayaking
- Tennis
- Snorkeling
- Yoga
- Beach Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Cribs
- Babysitting
- Kids Club
- Nearby
- Golf
- Interests
- All Inclusive
- Beach
- Collection - Hyatt Inclusive
- Spa
- Summer Getaways
Reviews for Dreams Riviera Cancun Resort & Spa
Extremely disappointed, would not return
I was very disappointed with my stay at Dreams Riviera Cancun. The property feels old and in need of updates, which took away from the overall experience. The entertainment options were very limited and not engaging, especially compared to other resorts in the same category. The food was honestly one of the biggest letdowns. Quality and taste were consistently poor across multiple restaurants, and it did not meet the expectations of an all-inclusive resort at this price point. Another major issue was the beach. There was a significant amount of seaweed that was not being properly cleaned up, and I was not able to get into the ocean even one single day during my stay. What made this more frustrating was seeing nearby resorts, including other properties from the same brand doing a much better job keeping their beach areas maintained. Overall, this stay did not live up to expectations, and I would not choose to return or recommend this location based on this experience.
michelle t
Amazing! Better than we thought!
We had a family room- it was great! We used room service for the kids in the late afternoon and in the evening when we got in late. Everyone was friendly, helpful. Good at the buffet was great and the restaurants were very good! The kids club gave us time to go to the restaurants and have down time during the day. The kids loved the activities and it was very safe. We loved our stay and it was definitely worth it! We are a family of six and we all had a great time!
Frank H
Family Vacation
Amazing experience staff is very friendly especially oliver and victor!! Amazing time at all of the entertainment events especially bingo!!
Aleah T - Ames, Iowa
Me and my family came for 1 week, all adults and had an amazing time!
I really enjoyed the entertainment and staff at dreams! Victor was a great server, always remembered my drink and always making conversation and being kind! He is truly the best! Oliver was amazing at entertainment every activity was so fun with him! We played bingo and it was very exciting, he is so nice and fun!
Steve T
Beautiful Resort with Exceptional Customer Service
Customer service stands out at this resort in every department. There are a lot of kids and it seems like a great resort for families. We appreciated the adult only pool. Sargassum is a huge problem. The beach is not swimmable and there is a tractor removing the sea weed all day long. The food was above average. Cleanliness was great. Our room was spacious.
Tin M - Chicago, Illinois
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
