Dreams Riviera Cancun Resort & Spa

Our stay at Dreams Riviera Cancun Resort & Spa exceeded every expectation. From start to finish, everyone made us feel cared for. Thank you to Erik Ramirez, our pool concierge; Alex, our cabana server; and Ale, our personal concierge, for making everything seamless. Also thank you to Blanca and Daniel at the VIP Bar. A heartfelt thank you to Antonio, Director of Food and Beverage, and Jessica. After a small hiccup, they went above and beyond. The moment that touched us most was during our last lunch when the team surprised us with a personalized ‘Buen viaje’ dessert. It brought me to tears. There are so many others whose names I wish I could recall—every single person we encountered was warm and professional. Thank you for making our trip so special. We will definitely be back soon.

This was amazing! When they say all inclusive, it is that! The service was overall amazing and so was the food! It’s beautiful! My only real issue was we came during seaweed season so we didn’t get in the ocean and it smelled bad outside but not in the rooms. The cabanas for the day were also pretty expensive. I loved that they help set you up with excursions due to some of the issues of safety within the conntry. My friend and I felt safe and their check-in and check-out system to account for guests when leaving the resort was on point! The staff was amazing and helpful and made my first real trip out of the country, something to remember for the rest of my life!

This was our second stay at Dreams Riviera Cancun, and it definitely lived up to our expectations. The resort is exceptionally well maintained, with staff constantly gardening, cleaning, and keeping the grounds beautiful. The food was very good, with a wide variety of options across seven restaurants featuring different cuisines. Our favorites were the French restaurant where Esequiel took excellent care of us and the seaside grill. Service throughout the resort was excellent—friendly, attentive, and consistently welcoming. There’s always something happening at the resort for both adults and families. Daily activities include fitness classes, games, arts and crafts, and more. Evenings feature live musicians, shows, and dancing, making every night enjoyable. A special shoutout to the Entertainment Team, who were incredible. Their energy was contagious! Uzzi, Oscar (Yuel), Jonathan, Edwin, the rest of the team, and of course their leader, Cesar made sure our days were full! Our room was well appointed, with a very comfortable bed, a spacious shower, and double sinks. We booked a garden-view room, but we could still catch a glimpse of the ocean through the palm trees. Overall, we had another wonderful stay and would happily return. The beautiful property, excellent food, outstanding staff, and wide variety of activities make Dreams Riviera Cancun a great destination.

my first time in cancun was definitely unforgettable! i made a bestfriend and we played sand volleyball, best drinks ever too ! we will miss you oliver!

Karla is such a nice person and is very good at keeping the place organized. I had a great conversation with her and she is very good at doing her job.