Dreams Riviera Cancun Resort & Spa

First off, all of us got sick. We were a 10 party and also had an infant and a toddler who also got sick. Traveling home from vacation and being sick on a 4 hour flight is unbearable. The food was not very good, obviously, but I am wondering if it was the ice too? Also, with a big party you cannot all sit together at most restaurants, some you can but have to pay a fee. The exchange rate at the hotel was off, it started 15 pesos to every dollar which is not right, they are scamming you there. Tips are not included which they state are. There were constant weddings going on so it was hard to move about the hotel. Sometimes as many as 4 a day. The rooms are not very clean and some days don't get to your room until late evening. The rooms were also missing amenities, we had five rooms and they were not stocked the same. One room had no soap. I will not go back and will be making a formal complaint with the hotel!!! Please be beware of getting sick here!

The resort was clean and the staff was very nice. However, the food was mediocre at best and the drinks tasted very odd, almost chemically like Diet Coke. My whole family got sick here including my 3 year old son. I was very sick traveling home and it was a nightmare plane ride.

This would not be the place that I would recommend for people to go if you have ever been to an all-inclusive. It was more of a wedding venue than anything. Sometimes as many as 3 weddings per day and it blocks the other guests from just being able to navigate around the hotel. The food had no taste and really did not compare to other all inclusives we have stayed in. They don't put out enough chairs between the pool and the beach. I had to go down as early as 6am each morning just to claim chairs. They say that the activities are included but then when you go up, you are told to go pay for a band to cover taxes. The fitness room is small so don't plan that you will always get a space to workout. If you are in building 1, try to move rooms if you open to the restaurants. The club goes until 1AM and it is super loud. The fire show will also be super loud if you are on that side. Try to stay in another building if you can or on the backside of 1. The weddings are everywhere and we had two other couples who were up late due to their music as well.

Had an amazing time with family. Rented cabana in adult area. Israel and lenry and Oliver were great! They were attending to our needs. Highly recommended it.

we had an amazing time at the resort Oliver and Israel were super attentive and made the pool experience entertaining !!