Live Aqua Beach Resort Cancun

This was our 3rd trip to this wonderful resort!! We also attended aqualover fest which was amazing and so much fun!! Morelia was great at organizing this wonderful event!! We loved all the small and large touches. We were well taken care of from the time that we checked in with Valery at the front desk, to Carlos at Starbucks cafe, to Mauricio at Azur for breakfast and Lunch!! Also, David at Siete, was great at helping us with breakfast. Marco, our pool attendant, provided us with exceptional service and making sure that we had everything that we needed and always had a drink in our hands. The food was delicious as always especially at MB, with the habanero soup, filet mignon and mahi mahi. Rohini treated us like royalty especially there was a friends that we met here that was celebrating their Birthdays. The rooms are always clean and comfortable and beds very inviting and very little noise heard at night. The location of LA is unbeatable, close to malls and stores including grocery stores and pharmacies. This resort is so nice and zen-like, with such a nice vibe that makes us always wanting to come back and miss the staff, people, food and vibe. We would recommend this resort for anyone that wants good food, great people and just a fun relaxing experience.

Live Aqua Cancun Review Amstar service with Ruben was quick and fast from the airport, couldn’t have been more than a 20-minute drive in the shuttle with Carlos. Immediately upon entry you can sell that the service is intentional individualize and we receive champagne celebrating our anniversary while we waited for check-in. Christian at check in with Kathy, as concierge, are amazing and so kind and generous. Efren was our server for Thursdays Mexican theme night -amazing food and entertainment. A great way to start the vacation. Night time bar was fun with -Gustavo and Miguel- they’re so funny and make good drinks. Seafood restaurant next to lot swim up bar provides clean, simple easy to eat seafood options. My husband and I had the octopus taco and tostada with shrimp tacos-so fresh and great flavors. We had a combination ceviche that included fish, scallops, octopus, and shrimp- clean flavors, easy to digest and didn’t feel so full afterwards that we couldn’t enjoy the rest of our day. They also had a drink of the day that was explained by staff and came with chips and guacamole ahead of time. Entertainment staff by the pool were great- shout out to Mariana, Christin and Ricky Ricardo! Piano man at MB restaurant was wonderful. Salvador was the waiter who was great and helped us that our selection. We did the up charge for the Porter house which was delicious. We could use better steak knives for the cut, but a not a problem. The habanero soup was wonderful and we know why it is a fan favorite, so delicious. Lingua was delicious also as a second course. My husband got the salmon and he said it was really good. For dessert, we had the jamica with ice cream and my husband the brownie, both were great. Silent party was so fun and a must do if you’re there. Ami by the pool bar is very nice and good on service Entertainment team-Ricky Ricardo, Robby, Mariana for pool bingo had everyone laughing and playing fun music. For our third night we went to Hidden Garden. Eduardo was lovely and we had the, bao and shrimp dumplings to start, Miso soup is great to not get too full and honestly noodles were the best part. I would suggest adding some protein and not to bother with the main entrees. One of our favorite times was at the spa, a must do! My husband and I received the couples massage (50min) with Liliana and Alejandra/Laura! Amazing! 10/10 Hydrotherapy an hour before provides a very good base and there’s someone inside to guide you for how many minutes you should be in each station while not hovering. The supplies and amenities inside also ensure that you’re hydrated and ready for your massage pre-and post. Two hours while spent during your vacation highly recommend. At the cabana (we splurged for this extra on our couples trip), Alejandra was incredible. A great service super quick and explained how we can order snacks and the food that we got. We had ceviche and tacos with guacamole and salsa. I asked for extra special hot salsa and she provided a yummy habanero salsa. Drinks kept coming with absolutely no wait time and the conversations were incredibly positive and fun. We did eat at Carnivore for dinner on our last night and had a Mezcal cocktail star. My husband told them it was our anniversary and they decorated the table and made it very special. Bought a red bottle of wine their house specialty and I’m ordering oysters before we got their bread service with three different breads and special butter that helped make it even more delicious. The oyster appetizer is mixed with a wonderful marinade of soy sauce and is not overpowering. Ricardo, David and Andrea and Alejandro at Carnivore have provided excellent service. Steak quality itself was tender definitely something to share due to their size. The cook is impeccable the additional salt and pepper seasoning with the steak size. The chef, Raul, came to do a quality control check and ask what we thought about this cook flavor when overall experience, which is a very nice addition. The experience was one we never had before and set the bar high for AI all-inclusive experience. My husband and I can’t wait to go back and enjoy another getaway. I’d suggest for any couples, but also a great time for groups. The service and food were unmatched and the scenery incredible.

One of the best experiences at a resort in Cancun! Adults only - never again going to a resort that is not adults only, the peacefulness and tranquility of not having a chance of a crying baby in the middle of the night is fantastic! Also it weaves out a lot of the spring breakers as this is not a party resort. They still have entertainment but scattered around and not obnoxious in your face type of stuff. We had our own assigned concierge person, however we kind of found Myriam who inadvertently became ours, she has the kindest smile and help us get around the resort 😀 Food - is delicious, lots of options, made to order, they have a breakfast buffet with egg / taco stations and a smoothie bar! Marcos at the smoothie bar was a big highlight of our breakfast! You can tell him what ingredients you want to ask him to make his special, and depending on what you want and prefer he will make a magical concoction for youe enjoyment! We love our protein shakes at home and the ones Marcos makes put our basic ones at home to shame! If you haven't tried other meats other that youe staples they have some interesting options that are delectable and tasty, like the lamb osobuco at the Italian style restaurant or the rabbit stew at the Mediterranean style restaurant or the al pastor style grilled octopus at 7. All cooked perfectly tender! Beach / Pools /bars - 5 pools total and a hot tub, all in the the same area next to the beach which makes the people watching excellent and the view spectacular! There are cabanas and day beds for rental and there are some day beds and all lounge chairs are first come first served, I recommend getting there early to make your claim, like before breakfast opens! Or make friends with your cabana / towel guys, let them know your plan and they can set out stuff to reserve youe spot for you, don't forget to tip your people (Lalo and Luis were our dudes) !! They are the most hard working and loyal employees, I have ever seen! Our server that we absolutely adored Andres was the best, kept them coming and kept them cold!!! Andres remembered us and said hi everytime we saw him it was super friendly and pleasant when the employees recognize you, made you feel like you are home. Also if you have the vip access the premium members area on the 5th floor is bougie, with snacks and premium drinks! Also they are so open to feedback, and we saw some stuff implemented after we had express our issues to them.

I absolutely loved Live Aqua. We had great experiences with Jose, Jonathan and Miryam. Our week was perfect from the weather to the food to the service. We sat in Jose's section for breakfast each morning and was greeted by name. Jonathan was our drink expert out at the pool every day, and Miryam helped us with making sure our stay was wonderful. I can't say enough good things about their whole team. I'll definitely keep this location on my list. Thanks!

It was an amazing experience! The food was incredible and the service was even better. Marco was a perfect example of the service Live Aqua offers and he made our experience at Siete a 10/10. The entire staff was incredible, as well as Disson!