Live Aqua Beach Resort Cancun

Armando (Breakfast Buffet) and Marco (smoothie bar), Leticia (massage) were highlights of my trip. Caring people doing outstanding service making my trip memorable and making me feel very special.

We had a wonderful Honeymoon at Live Aqua!! It was peaceful, quiet, no wait times or large crowds so we could always get in at dinner or find prime seating at the pool bar, pool lounges or beach! Angelo from the beach made this trip AMAZING for us. He was very attentive and checked to make sure we didn’t need anything. From a piña colada and nachos in our private pool to a Caipirinha and lunch on the beach! He made a point to find us on our last day and say goodbye which really meant a lot!! The entertainment team especially Mariely were a blast!! The foam pool party was awesome and the dance off was great. The resort was easily accessible, easy walking everywhere, immaculate, and a very good time. The Mexican restaurant was not open when we were there and lunch buffet did close after 11:30, I believe it was due to volume. The food was OK. The buffet was incredible. We ate at the French restaurant and Italian restaurant mostly and both were good. I was little disappointed in the Mediterranean and the seafood. I also wanted more authentic dishes served, which they only really had options for at the buffet. The burgers were very good, the pizza was homemade, but the bar food at the main bar Compton Street was so-so. We stayed in the presidential suite with the swim out pool that went right to the ocean. Highly recommend those rooms! It was so private and I could wake up early swim in the pool with my coffee or swing on the chair. There was a lounge bed for Siesta‘s, and walking to the beach with all the huts to sit under was gorgeous. The beach the first day had a massive seaweed bloom and they did their best to keep on top of it. The rest of the days we swam and the seaweed wasn’t too bad. It could have just been the time of year too! There was a complementary bottle of wine so I would take a glass of wine and walk on the beach after dinner at night, it was beautiful! We stayed for six days and I could easily have stayed much longer!

Amazing resort that everyone should experience! Food, pools, and service were exceptional. Service with a smile by Armando multiple days for breakfast in Siete made us feel so special. Marco remembered us daily, greeted with a smile, and made fantastic smoothies. Upon arrival, the neck massage by Leticia can not be compared. You must book with her in the spa!

Amazing experience. Check Cesar was extremely Welcoming, warm and I’m happy to share this experience Here

My family and I recently stayed at Live Aqua Cancun to celebrate our wedding anniversary and our daughter's college graduation. The resort is beautiful, but what we will remember most is the staff. The activities team was fantastic. Pablo was one of the first hosts we met, and he brought a ton of energy to every activity. He hosted our first pool bingo, which was a lot of fun, and later ran a Kahoot game where I played under the name "Ziggy Boi" and somehow finished in third place. He also hosted karaoke and kept everyone entertained while waiting for guests to sing. He even jumped in and sang himself. Maybe not American Idol material, but definitely entertaining! Ricky Ricardo was another favorite. Whether he was leading pool exercises, performing during Mexican bingo, or hosting the cultural dinner show, he always brought great energy. Christopher Robin taught us archery and hosted some of the pool activities. He made everything fun and easy to follow. Jocelyn, who is still in training, also did a great job. You could tell she was learning, but she was enthusiastic and worked hard. One of the highlights of our trip was meeting Executive Chef César Germain. He stopped by the pool to ask about our dining experiences and genuinely seemed interested in hearing honest feedback. As Asians, we mentioned that we thought some of the Asian dishes could be improved. He listened, asked questions, and appreciated our input. Later, he surprised both our room and the separate room where our daughters were staying with champagne and chocolate-covered strawberries. It was completely unexpected and a very thoughtful gesture. The champagne was excellent, too. We also enjoyed meeting members of his culinary team, including Chef Benjamin, Chef Nata, Chef Mario, and Maritza. There were many other employees who helped make our stay memorable. Rhobi at nB provided excellent service and made every dinner enjoyable. Axel made our omelets each morning and always greeted us with a smile. Fernando and Jose at Azur took great care of us at breakfast throughout our stay. Marco made the best smoothies we had all week and always seemed happy to be there. We also enjoyed activities with Alex during crafts and archery, and Daniel during yoga. Both were great. Before we arrived, the concierge team reached out after learning we were celebrating our anniversary and our daughter's graduation. When we got to our room, we found decorations and champagne waiting for us. It was a wonderful surprise and a great way to start the vacation. What stood out to us throughout the week was how many employees seemed to genuinely enjoy what they do. We never felt like just another room number. The staff made us feel welcome, and that is what made this trip so memorable. Thank you to everyone at Live Aqua who helped make our anniversary and family celebration so special. We had a wonderful time and would happily return.