Live Aqua Beach Resort Cancun

Another wonderful and amazing trip to Live Aqua Cancun. This was my 9th trip. And it was my friend’s 2nd trip. My biggest testament to this place is my friend’s return. She never goes to the same place twice and she couldn’t wait to come back. We’ve been home less than a week and we’ve also already booked our 3rd trip for her and 10th trip for me. I feel bad because I didn’t get every single staff members name, but every person I ever encounter here is so friendly professional and always goes above and beyond. Daniel and Guillermo in the Aqua Club never disappoint with their delicious drinks and warm smiles. It truly feels like coming home at the moment I step in the Aqua Club. This time around I had Rudy and Romero as our butlers. I have seen Rudy on most of my trips and always loved him but had not had him as a butler before. He saw me comment on someone’s post on the FB group that I had forgotten to pack my Firestick for the tv and he took it upon himself to go and install a Roku so I could watch Netflix at bedtime. Him and Romero were both amazing. It was my first time for both of them. And they did not disappoint. There were a few new activities. I tried this go round that I really enjoyed. I’ve been wanting to do the silent disco and I’ve always seemed to miss it so we went out of our way to make sure that we went to it this time and it was so much fun. I highly recommend it. Also finally made it to Casino night leave it to the Vegas girl to make an appearance. There was also a new activity that was a facial class where you were guided through giving yourself a facial to learn about some self-care it was a lot of fun. My friend went to the bracelet making and loved it. She was so happy and proud of her bracelet that she made. Of course I always have to get a cabana and as always, Flavio and his entire staff at the pool were amazing. They’re always so helpful fun and engaging with everyone. As much as I would like to gate keep Karina gives one of the best foot massages not that I’ve ever had a bad one, but she is definitely my favorite. I also took time to get three massages while I was there. The Harmony spa is definitely one of my favorite places to spend some time while at LA. The pool servers are always so great. We had Monica and I believe Marysol. Ariel and Mauricio at Azur for breakfast. Porfi on the hamburger cart. Jonathan and David both waited on us at Sea Corner. And I feel bad because I forget the names of who waited on us at MB, Varenna and Hidden Garden but they were all amazing. I really do feel bad when I don’t remember every person‘s name but seriously the entire staff at this resort take care of you like family. I have to basically think the entire Starbucks staff because I swear we were there 3 to 4 times a day every day they all eventually knew our order. Morelia and Graciel greeted us upon arrival and departure. Ocotovio is always the first warm smile I see when my transfer arrives at LA. My first dinner always has to be with Chef Canul at MB because I cannot wait a moment longer for the Habanero soup. I also tried a new menu item the Monochromatic soup and it was also delicious and refreshing! Ricky and his entire entertainment staff always make the activities so much fun. Don’t skip on the sushi station either. In 9 trips I have only been disappointed 9 times and those were the 9 times I had to check out and go home to reality. I always look forward to my next trip and life is always so much better when it’s booked and the countdown can begin! Also I have to make something very clear to anyone scared to go here because of the stuff you hear on the news about violence and cartels please DO NOT stay away. All the current mess that has been in the news is nowhere near here. In all my trips to LA (several were as a woman traveling alone) I HAVE NEVER EVER FELT UNSAFE!!!! I have rode the bus to take the ferry to Isla Mujeres and to go on excursions, I often walk over to the mall and/or La Europa. The latest trip we took a day trip to Akumal for the Sea Turtles and Tulum for the Cenotes. I have never been scared, felt unsafe or seen anything that worried me. I hope I didn’t leave anything out of my review. I highly suggest stop reading this review and others and just go book you trip here you will not be disappointed!!

Everything from the food to the staff to the hotel to the care of everyone who made our visit unforgettable. We truly had an amazing experience. Above all the staff go include our concierge went above and beyond. Maggie and Eladio went the extra mile and we couldn’t have been more impressed by them and the rest of the Live Aqua staff. I highly recommend this experience!

My twin daughters and I went to Live Aqua and celebrated their 21st birthday! We had a WONDERFUL time!! Absolutely nothing beat the beautiful and delicious Gluten Free meal Chef William created for my daughter’s 21st birthday dinner meal at MB! The staff at MB went over the top to make them feel special on their birthday, especially The manager Rodolfo, and our servers Ernesto and Salvador. Breakfast was also a highlight each morning at Siete, with great service by Disson and custom smoothies by Marco who is like human sunshine! During the day, Our favorite thing to do was sit by the pool and we had incredible service by Ursiel. We commented every day how everyone that works at Live Aqua are so friendly. A Great resort with excellent service!!

I have no words. The staff was absolutely incredible and they created the most wonderful birthday celebration at MB! I have to write another review to mention William, Rodolfo, Salvador, and Ernesto. They created a beautiful allergy-friendly birthday meal and I will never be able to top this birthday anywhere else! Live Aqua should celebrate these amazing people! I am so thankful for this exceptional service.

We just had the most fantastic dinner prepared by chef Palapa and chef Antonio (from Varenna), along with the amazing waiter Mesero Anatollo. Thank you also to Susana (manager extraordinaire)!