Live Aqua Beach Resort Cancun

We have fallen in love with Live Aqua in particular, the staff. So many of their team are genuinely great people whose goal it is to see you happy from their service. This was my seventh trip and already have number eight booked. The food is great from casual poolside service to fine dining at multiple restaurants. The pool but team lead by Flavio Martinez provides excellent service in securing your needs. Whatever you need, Flavio will take care of it.

Have to give a BIG SHOUT OUT to Armando from the breakfast buffet, amazing service, great personality, helpful on outside entertainment, make the BEST bloody marys in Cancun. Take care of this guy, he's one of the main reasons we will come back to Live Aqua Beach. The service and cleanliness of this resort was top notch. All the people here were great, food was great and the beds were heaven. Thanks for making our experience amazing.

I went for a surprise 2 day trip and let me just say Live Aqua never disappoints. I arrived and only a few people knew I was coming. Check in was fast. My room wasn't quite ready but I did not worry because I was able to go meet my friends and surprise them. The look on the staff faces (Tino, Eli, Jonathan, Manuel, Chris, Andres, Monica, Marisol, Flavio, Isabel, David, Ruddy, Daniel just to name a few) Their faces lit up with the biggest smile. They were so surprised. Flavio made sure I had a bed set up by my friends at the pool club to enjoy my quick stay. Live Aqua will forever be our 2nd home. I can't wait to come back in November to see our family!

The room was absolutely wonderful. Modern, clean and comfortable. The food was amazing; all of it. From the restaurants to the buffet, even room service and poolside service. It was all well presented and we did not have one bad meal. The staff that waited on us poolside was also incredible. Andres and Jonathan both provided us with top notch service. They went above and beyond to make sure we had everything we wanted and needed without being obtrusive. I do not drink alcohol and Andres went out of his way to bring me non-alcoholic drinks that were very refreshing. The only complaint I would have is the pool temperature. It was fine in the morning, but by midday it was hot. It would have been nice if it was cooler just so it would be refreshing and a way to get out of the heat.

We had an absolutely amazing time at this resort ! Everything was fantastic from start to finish. Service, the atmosphere, the food, the pool, and the overall experience were all incredible. We truly couldn’t have asked for a better vacation! A special shoutout to Jonathan and are butlers Alex and Eladio who took such great care of us ! Jonathan made sure our drinks were always taken care of, checked on us constantly, and made sure we had everything we needed. We had an amazing time and would definitely come back again !