Live Aqua Beach Resort Cancun

This is the BEST resort/hotel my husband and I have ever visited. This was our eighth time visiting and we're coming back. I can't say enough about the staff members! Every interaction was a delight. From morning to night, every staff member was truly looking after our well being. The hotel is beautiful! The rooms set it apart from other resorts we've visited over the years. Live Aqua has a luxurious feel and the level of cleanliness, not only the rooms but the entire resort. Food! For lunch, hot dogs and hamburgers to dinner, Siete, Hidden Garden to all of the other restaurants with a flair for the presentation and taste! We stayed at the club level. Our butlers were truly amazing. WE can't thank Arturo and Stephany for taking care of us over our visit. They were available throughout the day, ensuring our needs were met.

A beautiful facility with EXCELLENT service, but beware of upcharges at restaurants. We loved our first trip to Live Aqua Cancun in 2025 so much we chose to go again this year to celebrate my 60th birthday. The majority of our experience was amazing, but a bottle of wine that we didn't realize cost $700 put a big damper on our trip. Go to the resort, ask about the price of anything extra that is offered, and you should really enjoy it.

We had the most wonderful trip to Live Aqua. The turquoise ocean, the room, the food and the pools and beach were all amazing. So many people made our trip special. Thank you to Edourd and Frank for your incredible service and kindness at the beach. Thank you Daniel, Fidel and the head chef and restaurant manager at MB for two memorable nights of dining (and the special recipe). Karina, your foot message alone is worth the trip. And, we can’t forget Marco. You make the most delicious smoothies and you have the happiest demeanor ever. We will be back!

This is our 4th time coming to Live Aqua and it continues to be one of our favorite places in the world! The staff are top notch and immediately make you feel at home from the moment you arrive. Luisa, Ernesto, Edouard, Frank, Marco, and Marysol are gems and it’s such a joy to see them every time we’re here. They go above and beyond every time which is why we continue to come back!

Every member of the Live Aqua team works hard to create the best experience for every guest. This trip, our butlers - Romero and Ruddy, the towel hut attendant- Edouard, and our pool server - Marisol, were especially hard- working, helpful, and attentive.