Live Aqua Beach Resort Cancun

Upgraded to Suite on arrival, room was beautiful foot massages very nice everything else not so good. Inconsistent Butler service, Poor Restaurant and beach Cabana Service, food was hit and miss. Check out process was a nightmare with not being able to receive clear explanation on over charges. My personal opinion is that they treated me differently due to being female traveler. I did email list of issues experienced and still have not received a response from management. I would not recommend Live Aqua due to the inconsistencies with service, i would expect much better service for what I paid for.

I loved everything about this sort. I love the grilled chicken. I love the hotdogs. I love our Butler. They were very attentive and informative as well. It was really an amazing experience. I wish we had spent three more extra days. Eladio and Viri were amazing.

Our stay at Live Aqua Cancun was absolutely delightful. From the moment we arrived, we were surrounded by beauty, relaxation, and outstanding service. The grounds are immaculate and serene, offering the perfect setting to unwind. Every corner of the resort felt peaceful and thoughtfully designed. The staff were warm, attentive, and genuinely friendly, making us feel welcomed and cared for throughout our stay. The dining experience was a highlight—MB Restaurant was phenomenal with flavors and presentation that blew us away. Don’t miss the sushi bar, either—it was fresh and delicious. At Hidden Garden, the coconut ice cream was pure bliss. And we have to admit, we ordered the crème brûlée through room service three times—it was just that good. Definitely don’t skip the spa. We booked massages and were invited to arrive a full hour early for a complete pampering routine designed to help us relax and unwind before the treatment. From start to finish, it was one of the best spa experiences we’ve ever had. Live Aqua is a perfect blend of elegance, comfort, and thoughtful luxury. We left feeling refreshed, spoiled, and already dreaming about coming back.

This is our 2nd time coming to live aqua. And we are definitely trying to make it a yearly celebration. Our stay has been so relaxing. The staff and food have been amazing. Tasty and filling.

The person who took care of me at the beach, Marco, was most helpful, friendly, and efficient. I wish he’ll be the server wherever I go and I need cold beverage in the hot climate. Thanks again for everything, Marco!