Live Aqua Beach Resort Cancun

Beautiful resort and grounds in a great location on the strip. It was ell maintained and extremely clean. The staff were all friendly and helpful.

Live Aqua is a fantastic resort and we will definitely be back. We had an absolutely beautiful suite and our butlers Viridiana & Arturo were absolutely amazing and did an outstanding job making sure everyone in our group had everything we needed and more for an incredible trip. I was blown away when my daughter wasn’t feeling well and Viridiana quickly had chicken soup delivered to our room & fixed her right up. She was ready to play in the sun the next day. Our cabana attendant Jonathan was always available no matter how busy & he came with a big smile and lots of fun. The entertainment crew Ricky, Pablo, Robbie & Mariana were there every day bringing on the laughs and tons of fun. Shout out to all the amazing bartenders who always had a smile on their faces and were always pouring out the best drinks. This resort is just a nice fun, clean and beautiful place to stay. The food was great and there were plenty of options. There was lots of fun to be had because of the amazing staff without all the chaos you find at other resorts. Thank you Live Aqua for such a great time.

Rodrigo is an awesome butler. I’ve had the pleasure of having him as my butler before and he keeps getting more excellent at his job. He is truly on top of his game . This trip, we met Sakny his counter part. She was also amazing!!! I can’t express how wonderful the butlers can make your experience at Live Aqua. We simply had the best!!!

We went last year and I gave it a much higher rating. What changed? Dinner. Pretty awful. Do NOT order what they call "steaks" -- full of fat, cooked incorrectly, and just awful. (One exception is the filet mignon in the steak shouse - for which there is an upcharge!!!) The very good: (1) Our butlers, Viri and Arturo were terrific. We had some issues scheduing dinner times, but they fixed it. Also, while they checked in each day, they were not obtrusive. (2) The staff in general. Lovely people, always with a smile. (3) The oceanfront suite - gorgeous. (4) The location/pool/beach: Very good. Rght on the beach. (5) Around the pool. Thank God they did not have awful blasting rap music going! It wsa very low music - if there was any at all. Good choice. (5) Breakfast- excellent (6) Daniel our waiter in the breafast buffet. Fantastic. (7) Soa is nice The pretty good: (1) Gym was nice BUT why do they have BLASTING music going while you are trying to work out.! Also, no bikes! What??? (2) Lunch - lots of choices. Food is "OK" The bad - (1) Dinner - as I mentioned above, pretty awful. BUT, the Hidden Garden was good. (2) The bars - whoever designed this place has no idea how a bar set up should be. For example, check out the "seats" in Egos - bizarre. Also, the 5th floor bar has a bar but they do not use it. Instead, they send the poor waiter scuryying back and forth to this tiny pantry to fetch your drinks. They need a standard, Irish-pub type bar desperately. Terrible seating througout, werid layouts, etc

Live Aqua is the best all-inclusive resort in all of Mexico! It starts with the people, then the food, then the stunning ambience. The pride that all of the staff, from the housekeepers to management, is genuine and real. They treat you like family always. We especially love the BBQ masters, Jose & Porfi. They is not a better combination of poolside grill masters anywhere in the world! Concierge staff, Sofia and Carlo's welcome you home with a smile everytime. Carlos, the best barista in all of Mexico, welcomes you with open arms each and every single morning at the Starbucks Cafe. Guillermo, the Don of the Aqua Lounge, makes every day and drink special. Rodolpho, the MB restaurant Manager went above and beyond to make sure our meal and wine was exactly to our liking! Finally, the pool staff, Arturo, Flavio, Jesus, Francisco & Monica made everyday better then the last, helped my wife surprise me with the most amazing birthday by the pool. Do yourselves a favour and take anyone you love and treat them to Live Aqua Cancun.....you won't regret it!