Live Aqua Beach Resort Cancun

Live Aqua Cancun was amazing! Location was less than an hour from airport. The atmosphere was luxurious and relaxing. We had an ocean view room with 2 butlers, Romero and Isaías. Romero and Isaías were absolutely exceptional. They went above and beyond throughout our entire stay, handling everything from dinner reservations to any request we had, large or small. The resort is one of the cleanest we have visited. This includes our room, common areas, restaurants, bars, pools, and beach. We experienced excellent service from bartenders and housekeeping staff also. Highly recommended for food, staff, and overall outstanding service.

Live Aqua is my new favorite hotel in Cancun. We come to Cancun about 3 times per year and this is hands down the best as far as customer service and food quality. From Marco, who is an amazing smoothie bartender, to Ernesto the head chef, who made sure we had an amazing culinary experience to the Ursial our pool side waiter, to Maria who welcomed us with a hand massage encompassed an amazing experience for my friend and I. It is a perfect adults only get away.

Armando makes breakfast the best experience ever! We look forward to seeing him and being waited on by him every morning!

Armando was an excellent waiter during our breakfast at Live Aqua! He was friendly, attentive, and made us feel truly welcome. His service made our breakfast experience even better. Thank you, Armando, for taking such great care of us!

We had a wonder and relaxing first visit to Live Aqua. All the staff were very attentive, friendly, and professional. Our house keeper went above and beyond with special touches to the care of our room. Daniel, Eduardo, and Delmar were especially exceptional in the Aqua club, very accommodating and attentive. Alan, our concierge was awesome. He gave us updated information everyday, responded very quickly to any of our questions and always upbeat and pleasant. We will love to return!