Live Aqua Beach Resort Cancun

I went with my wife and it's my second time going. For the price it is pretty good! the food was hit or miss, some of the restaurants it was incredible, some others it was meh. The food for the pool is ok, not the best burgers or the best wings, but enough to enjoy . They use cheap liquor unless you request a specific brand and unless you are there watching what they use, but good liquor is available. I will say the service was incredible, the rooms were super clean and nice. The entertainment main guy, Ricky Ricardo, is INCREDIBLE. A true professional, he was great at the aquaerobics, he gets everyone pumped. A big difference when he is not leading. Also, for the pool Alejanda kept our drinks full without asking and had an amazing attitude. Luisa was also fantastic, but want to give Kudos to Ale as we had her two days and she was just incredible.

The resort was wonderful in every way for our family - ages 19 to 80 years old! We will return, for sure.

We have just returned from our 22nd stay at Live Aqua. This place clearly is very special to us, and there are many reasons we return again and again. The first and primary reason is the staff. We are always made to feel very welcome. Everyone works hard to ensure a pleasant experience for all, whether you are a first-time visitor or a returning friend. Once again, we upgraded to the Aqua Club level. The view from the lounge is one of the best in Cancun. The overall vibe of the resort varies depending on time of day and whether or not the resort is hosting big groups or conventions. I generally find it to be relaxing and on the quiet side. We prefer zen over party. I love the aromatherapy throughout. There are several nice pools. We are beach people, however, and spend as much time as possible next to the ocean. The view never, ever gets old. The weather on this trip was particularly very hot, but warm temperatures and high humidity are expected at this time of year. The restaurant and food options are fantastic. The restaurant staff – from the front of the house to the back – are attentive and accommodating. Those with butler service will receive assistance with dining reservations. That being said, reservations are not required, and wait times are generally never too long. But who’s in a hurry? It’s vacation! 😊 We were disappointed that Azur was closed for breakfast. We hope that is not a permanent thing. At the top, I mentioned the number of times we have been to Live Aqua. This resort has a surprising number of folks who return again and again. This fact in and of itself says a lot about the experience you will find here. There are many nice resort options in Cancun. For us, Live Aqua has everything we want for rest and renewal. We know what to expect, we get what we expect (and sometimes more), and we have never been disappointed. I say again that it is the staff at Live Aqua who make this place unique. We appreciate each and every person and are grateful for how they always make us feel welcome and special. I would like to give extra shoutouts to Isaias and Alex, Daniel in the Club, Chef Ernesto, Chef Raul, Luis, Mauricio at Azur, Chef Wilian, Rohibi, Frida, Chef Mario, Eduardo, Belen, Angelica, Edouard for the cabana setup, Morelia and Jonathan for always going the extra mile. I wish I could mention everyone. Love and thanks to all. xo

The entire staff is amazing! Our butlers Isias and Alex were always there to answer any questions we had. They were able to make reservations at the restaurants for us as well. Guirellmo at the Aqua Club is friendly and always filled my empty shot glass. Miguel at the bar pay the pool was also amazing. Ariel at the restaurant next to the pool was also attentive and friendly.

Live Aqua continues to redefine luxury, first class service and world class cuisine. My wife and I brought our friends for their first ever visit to Live Aqua Cancun and they both said it has ruined adults only resorts for them! (Meaning now they can't go anywhere else as nothing will ever compare to Live Aqua Cancun) Your experience begins when you arrive and see your perfectly designed suite, as every room is Ocean view or Ocean Front. After that its all about the atmosphere, food and service! Here's a list of some of the beautiful individuals who made our experience one of a kind! Marco - Smoothie Bar Maestro (Inside the breakfast buffett restaurant) Marco is one of the most genuinely amazing human beings you'll ever meet. He takes the time to not only ask you what you want in your drink, he spends time with each and every single person to ask them about themselves and truly get to know them so he can suggest something for hydration, bloating, digestive issues, energy, or if you simply just want a healthy smoothie. Please ensure you visit Marco and meet him for yourself. Jose & Porfi - Poolside BBQ Masters Once you're at the pool and it's lunch time, you don't have to leave, all you need to do is choose do I want gourmet asado grilled meats and veggies or a smash burger with all the toppings imaginable! Jose & Porfi are so hard working and all they care about is making sure each and every guest gets a gourmet plate of food made just the way you like it and it's perfect. Flavio and his Team at the Pool Side Cabana Station - Flavio and his team continue this theme of world class service. Every attenion to detail is there ultimate priority. We had a special request to surprise our friends with a birthday wish and Flavio and his team did not disappoint! We always appreciate their professionalism and positive personalities. Arabi - Concierge Arabi went above and beyond to meet our every request from rooms near each other to making sure our guests were treated like family every on their very first visit to Live Aqua. Special Shouts Out to Sakny our butler who made sure all our requests were met and even added additional touches she thought would enhance our stay and make it even more memorable and she did. Andres, our poolside server, came in to work everyday with an warm smile and a positive attitude and looked after us like we were at his own home. I hope you give Live Aqua and try as I'm sure you and your family and friends will have only positive things to say and come back year after year like my wife and I do.