Live Aqua Beach Resort Cancun

Eden did an excellent job and was the friendliest bartender at egos bar. Top notch service, make sure to pay him a visit.

This Cancun resort is modern with great amenities, but the staff is what truly sets it apart. We spent a week in a club-level oceanfront room, and the hospitality we experienced was awesome from start to finish. Personalized Butler Service: Our butler, Arturo, was amazing. He booked all of our dining and cabanas early and even secured us a late check-out on departure day. Top-Tier Dining & Drinks: • Siete (Breakfast): Good buffet, made special by our kind waiter Helvert. • DB (Dinner): Elegant continental vibe with a live pianist, excellent service from manager Susana, and a personal visit from the chef. • Hidden Gardens (Dinner): Relaxed Asian fusion with tasty dishes, impeccable service, and another chef greeting. • Starbucks: Conveniently included! David the barista was excellent and loved talking World Cup soccer with me. Poolside Paradise: • Lalo always helped us get our requested cabana. At $115 each they are a costly extra charge, but vital to beat the sweltering heat. • Marysol, our pool waitress, befriended us and anticipated our non-alcoholic drink needs perfectly. The Ultimate Standout: The true heart of the hotel is Marco, the extraordinary juicer at Siete. His unmatched positivity, jokes, and smile are contagious, and he rightfully always has a long line of guests waiting for his amazing blended smoothie. Thank you all for a memorable trip!

We had an excellent stay at this adults only all inclusive resort in Cancun. The best experience came from the outstanding service, from check in to check out, including waiters and waitresses at restaurants, bars, the Aqua Club, the pool, the beach, the butlers, the spa, etc. The food options and flavors were superb. I highly recommend the MB, the Hidden Garden and the Sea Corner, but all the menus were filled with excellent food choices. Now we need to go a serious diet!!! Weather was hot and humid as expected this time of the year in Cancun so we got plenty of sun and relax. The water in some of the small pools get really warm by the afternoon, so I suggest trying the infinity pool later in the day.

Armando had great service and was very helpful with any questions we at breakfast

Marco was an amazing and happy person who made our smoothies every day and had such good vibes. He’s the best. We also had a great time doing the painting class with Pablo and Alfredo!