Live Aqua Beach Resort Cancun

This was my first stay at Live Aqua — and it absolutely won’t be my last. I visited for a close friend’s family birthday celebration and finally understood why he returns year after year. The service, the staff, the atmosphere… it’s all on another level. I travel quite often, and can honestly say this is one of the best resorts I’ve ever visited. I can’t say it enough… The service is top-notch. From the moment I arrived, everything felt effortless. The accommodations are beautiful, the grounds are immaculate, and the entire property has an elevated, calming vibe that makes it hard to imagine staying anywhere else. Dining was a highlight, especially our large group dinner at MB. The chef handled multiple dietary preferences with ease, and every dish was outstanding. Mornings started off perfectly with yoga in the Hidden Garden, followed by what quickly became my favorite meal of the day — breakfast. The buffet is honestly the best I’ve experienced anywhere. Fresh, diverse, delicious, and plentiful. Oh, and a made to order smoothie bar! But what really sets Live Aqua apart is the service. It felt like my needs were anticipated before I even realized them. Our concierge, Eladio, was phenomenal — sending WhatsApp updates each morning with the day’s activities and stepping in with last-minute help before our boat charter (which conveniently departed from right across the street!). Every staff member I interacted with was warm, pleasant, and genuinely helpful. Check-in was smooth, and check-out was even easier. This visit was short, but it made a lasting impression. I can’t wait to return for a longer stay. Live Aqua has officially made my list of must-visit resorts.

Had a great time!!! Great service and attention by the staff. Thank you Miguel in the pool area for being attentive and providing excellent service. Also thank Ernesto and Stephany for being helpful and attentive. They kept us informed of all the daily activities. We will be back soon. 😎🍺. Hook’em. Texas Longhorns 🤘🏼

Our experience @ Live Aqua is always the Best! When we are in the pool, Jon has always given us Amazing service. Flavio is quick to accommodate us. Going towards the beach there is a Bar w/Swings and Crescencio and Artemio always give us the best service. We also met Aminael, Marco, Ale & Andres. This crew was the Best. Great times w/great laughs. Overall, the people here are very sweet & lovable. Very attentive to your needs & will go the extra mile to make sure your stay is the Best. Come to Live Aqua and ask for these people. You will not regret it!

Eduardo does a fantastic job taking care of us at the pool . We have known him for years, he is great Very friendly, and always smiling.

I attended a business conference at the resort. Marco and the team exceeded all expectations and delivered an experience our entire team will never forget. The property was beautiful, the spa experience was exceptional. There is nothing I could comment on that would diminish this past week.