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Eclectic rhythms and a lively atmosphere embrace guests as they arrive to Live Aqua Beach Resort Cancun. This relaxing yet contemporary Adults Only, All-Inclusive luxury, a part of the Lifestyle collection of Preferred Hotels & Resorts, seems to have achieved the impossible: an upscale all-inclusive resort with a Cancun address that's low-key enough to be considered a wellness retreat. Bright, spacious rooms in shades of white and cream contrast with the turquoise of seaside infinity pools. Service is top-notch here, and ambient music from a resident DJ lends itself to a Zen mindset.
Live Aqua Beach Resort Cancun
Boulevard Kukulcan Km. 12.5
Cancun, Mexico
77500
Nearest Airport: CUN
1. My floor smelled like a bathroom for most of my week-long stay 2. I was woken up nearly every day by housekeeping moving furniture around 3. Hotel staff lied to me about the excursions 4. Housekeeping and room service were barely functional 5. They nearly lost my laundry 6. I slipped badly after housekeeping mopped the floors midday and didn't dry them 7. I discovered that I spent four times what others spent on their room rate 8. Hotel programming was horrible, maybe garnering 15 people per event. You can tell they put very little effort into it. The staff was terrific, besides the front desk team, which wanted me to sign a waiver in order to get a $250 refund for the mess I experienced. Sent an email to one of their managers, who has yet to respond nearly a week later. I won't be staying here again.
Yoni R
Came here on a honeymoon and the experience has been amazing! Special shout out to Lucido, Pablo, Ricardo and Marco (his smoothies are the best!!) Their energy is impeccable and truly made us had so much fun with all the activities! - Jenn
Jen J
Best coffee by Carlos! The best hospitality and customer service by everyone especially Ailee, Sakny, and Emiliano! The butler services in the lounge was amazing! We will be back!
Amber F
Amazing resort! Room is clean with great ocean views. Highly recommend to try out the breakfast at Azur restaurant. Big shoutout to Aerial, Mauricio, and Jesus as my waiters there, they were super friendly and welcoming. Best waiters throughout the stay!
Trek06531532308
Great experience clean room, great food, great beach, nice personal good room service nice waiters nice bars and drinks
Boris G - morganville, nj
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