Live Aqua Beach Resort Cancun

We absolutely love Live Aqua and visit yearly. The entire staff are like family and friends! Yes the food is amazing but the staff are truly the best anywhere. They simply cannot do enough for you! Make sure you tip them well and show your gratitude they certainly deserve it!

We’ve been to the Cancun, Playa, Del, Carmen, riviera Maya area over 25 times in the last 20 years, and this resort ranks in the top tier of resorts we’ve been to. The food was delicious, really impressed with the quality and choices of food around the pool each day. Every restaurant was unique and did not feel like you’re at a resort and the food was high-quality for an all inclusive. The property was very clean, and up-to-date and well taken care of. Staff was very friendly and on top of it in every category. I want to give a special shout out to our butlers Carlos and Arturo. These guys were phenomenal, they by far were the best butlers we have ever had at any resort any questions we had they got back to us immediately and absolutely took care of anything we needed or asked for or didn’t even think of for that matter, when we come back again, we will most definitely request for them to be our guys.

Just got back from celebrating our 30th wedding anniversary and we had a fabulous time. The resort itself is great, not too big, not too small. The food and drink are also great, if you come home hungry you did something wrong. The best part though is the service, everyone makes you feel special. Special shoutout to our amazing pool servers Louisa and Monica and our Butlers Romero and Ruddy. We look forward to seeing you again next year!

Pablo and Naomi hosted the archery activity very well, hopefully we can do more activities when we visit again! Very fun

Fourth time some changes but overall still good. Pros: Stephanie and Ernesto our Butler's were amazing they made sure that we had everything we needed daily and booked all our dinner reservations. Resort was very clean and the room was always taken care of. Food was amazing especially MB for the habanero soup. We select Aqua Club on every trip as we think it's worth it. The last time we were here was 5 years ago and there are a couple of Staff members still around, a shout out to Eli and Miguel at the bar for always getting our drinks right. Cons: The only real con was lack of regular vodka, in the past Gray Goose and other top shelf was overflowing this time it was hard to get just a normal medium shelf vodka. Of course I'm a vodka snob if you're okay with absolute or lower quality they seem to have that but one day they were out of vodka of any non-flavored type most of the day. Aqua Club had two top shelves Gray Goose and Tito's but it was not practical to go up to the 5th floor Club when you're down at the pool.