Live Aqua Beach Resort Cancun

This was our 4th stay at Live Aqua. We have gradually upgraded our room category and views each visit. Each time leaves us wanting more. The food here is better than any I have had at other all inclusive resorts. No visit is complete without the habanero soup from MB or crème brûlée from room service. If you upgrade to Aqua club, espresso martinis made by Guillermo while watching the sunset is a must. Breakfast as Azur while hearing the ocean is the best way to start your day. Outside of the pools, food, the ocean, the daily activities and the tasty cocktails - what draws us back every time is the staff. They truly work so hard to insure your stay is all you hope for it to be. They even have a phone line “your wish is my wish”. On this particular stay, our butlers Maggie and Carlos were amazing. Maggie was so kind and made sure she turned my frown upside down (long story) . She truly cared about my feelings and went above and beyond to make our stay the best yet. From soa appointments to cabana recommendations, everything was handled w a quick request on Whats app. Carlos also made sure he greeted us before dinner each night and was our designated photographer. He also arranged room service to arrive at sunrise on our final day as we had an early flight. If you want to stay somewhere that feels like home, visit Live Aqua, upgrade to the butler service and you will become an Aqua Lover too .

The best way to start the day, with a great smile and healthy milk shake

We have been many many times to Live Aqua and have the very best experience every time. The accommodations, food, beach, etc are exquisite. However, the staff and service is truly what makes the Live Aqua exceptional. We are always cared for above and beyond.

We stayed at the Live Aqua Resort and from the beginning to the end of our trip was amazing!! The food, atmosphere, and service was incredible chief Mario, and Ceaser Germain were outstanding

Would highly recommend. The staff is excellent and everyone goes out of their way to make your visit exceed your expectations. From the time you walk in the door you can feel the difference. We realized a few days in that the staff friendliness and attitude rubs off on the guests. Everyone greets each other and is just in a good mood. (Hard not to be when sitting around a pool with unlimited drinks and food, I know). Marco at the smoothie station is great and makes an excellent drink. Wait staff is very friendly at all locations. We had a few small issues and everyone we dealt with really seemed to want to help us come up with a solution. If you are looking for constant entertainment this would not be the place for you. It has a laid back vibe. Very relaxing. One or two activities around the main pools all day. I stood out on our terrace at about 9:30 pm and noticed just how quiet it was. For our purposes that was great though. We did enjoy having drinks before and after dinner at the bars and getting to know other guests. Food is excellent. We ate at the Italian restaurant, room service and at MB twice for dinner. Take everyone’s advice and try the Habenero soup! You will not be disappointed. We had a butler with the Aqua club. While I can’t compare to other trips, that alone would not make me pay extra for the Aqua club. Our butler would make reservations for dinner for us. But did not do much more. We were a little disappointed that the special dinner we had planned for our anniversary somehow did not get communicated to the restaurant. But no big complaints. The club lounge is a nice alternative, with premium liquor and great service. Nice pre dinner drink/snack spot for sure. I would definitely recommend this resort without hesitation. We are hoping to come back soon ourselves!