Live Aqua Beach Resort Cancun

Live Aqua is the best all-inclusive resort in all of Mexico! It starts with the people, then the food, then the stunning ambience. The pride that all of the staff, from the housekeepers to management, is genuine and real. They treat you like family always. We especially love the BBQ masters, Jose & Porfi. They is not a better combination of poolside grill masters anywhere in the world! Concierge staff, Sofia and Carlo's welcome you home with a smile everytime. Carlos, the best barista in all of Mexico, welcomes you with open arms each and every single morning at the Starbucks Cafe. Guillermo, the Don of the Aqua Lounge, makes every day and drink special. Rodolpho, the MB restaurant Manager went above and beyond to make sure our meal and wine was exactly to our liking! Finally, the pool staff, Arturo, Flavio, Jesus, Francisco & Monica made everyday better then the last, helped my wife surprise me with the most amazing birthday by the pool. Do yourselves a favour and take anyone you love and treat them to Live Aqua Cancun.....you won't regret it!

My husband and I recently returned from our fourth stay at Live Aqua Cancun, traveling in early December with our children and some of their friends. Over the past few years, Live Aqua has truly become a second home for us—we visit Cancun twice a year, and it’s the people who keep us coming back. Maggie is an incredible butler and someone we now consider a friend. Monica’s poolside service is hands down the best we’ve ever experienced—we won’t sit anywhere she isn’t serving! She goes above and beyond every single day and makes everyone feel so welcome- she is also an adored friend. Flavio was amazing as well, ensuring we had cabanas and Bali beds close together so all nine of us could enjoy the pool area together. The food is consistently outstanding, the rooms are beautiful and comfortable, and the ocean views are absolutely unbeatable. We genuinely adore the entire staff and can’t say enough good things about how well taken care of we feel every visit. We’re already counting down to our fifth stay in May! If you’re looking for a resort where you feel at home, are exceptionally well cared for, and enjoy incredible food—Live Aqua is it

Had a oceanfront Aqua club suite Isaias and Eladio were our butler's. They made all of our reservations for dinner for the evening and reservations for our day bed with messages each day didn't have to worry about a thing. They were AWESOME! Also we had Alejandra as our server by the pool and ocean. She's a sweetheart always asking if needed anything eat or drink. She is the BEST!

This was a family trip with 10 people. Really clean gorgeous property. The beach was perfect and we spent a lot of time in the water. All of the pools were clean and a great temperature. It never felt crowded. Shout out to our butlers Isaias and Eladio, Daniel and Guillermo in the aqua club, Ricky Ricardo for the water aerobics! Roosevelt by the pool! Rooms were very clean but dark. The club level and lounge were worth the upgrade. The beds by the pool overlooking the beach were also worth it. Our only complaint was food quality. We didn’t have a meal that we enjoyed. I know it’s difficult at an all inclusive, but we were hoping for better food. The drinks were very good. Very relaxing vibe and older crowd. We will be back.

We had a lovely room and the quality of the food was excellent. On the down side, however, there are no shows in this hotel and the bar on the lower level had some major trip hazards and we saw a tourist fall badly. Also, we had a bad experience while waiting for a table at the MB Restaurant. We checked in and it took 2 1/2 hours to be seated. The hostess, a woman named Frida, was very cold with us and had a bad attitude.