Live Aqua Beach Resort Cancun

Pablo and Alfredo were amazing !!!! So helpful and kind, it was a great class.

This was our 8th or 9th trip here in the last 11 years. You would think standards would've dropped a little, but not here. Just gets better and better. The rooms are clean and very quiet. Beds are extremely comfortable and bathroom has high end toiletries with Molton Brown products including shave kit, sewing kit, toothbrush, mouth wash, soaps etc. They have added some new dishes to the restaurants and they are awesome. Check out the tomato soup at the Italian. some shout outs to special people starting with hotel manager Alfredo Santa Maria. I've never been to a large hotel like this where the manager comes out once or twice a week to chat with the guests. Wonderful person. The A team of chefs starting with Chef Cesar Germain (Michelin star BTW), chef Wilian Canul at MB, Chef Ernesto ( welcome back!), chef Antonio and chef Luis. All excellent and eager to please and hear your input. Our excellent poolside servers David Gomez, Aminael, Monica and Andres never let your glass go empty. Friendly, beautiful people all. Our butlers Viri and Isaias were fantastic serving our every request. Also a big thank you to pool towel bar manager Flavio. Professional, friendly and once he got your routine, anticipated your needs. The always happy Porfi with excellent burgers, hot dogs and salsa and chips. Jose is an absolute BBQ pit master. Best ribs and chicken over a wood fire. Never dry or burnt. Awesome. We will definitely try to make it back again

We have just returned from our 9th trip to Live Aqua. t is so special to have Jonathan, Graciel, Aldo, and Morelia V greet us in the Aqua Club for check in. This team makes it easy upfront to book through them. Their prompt emails and Whats Up App make it easy to communicate. It always runs smoothly when these guys are take care of your reservations. While checking in, Guillermo and Daniel hand us our favorite drinks and welcome us back home. WE are also greeted with Alex and Rudy as our butlers. The pair together, made all of our reservations and made sure daily that everything we needed was there. It was nice to meet Virgilio, the new VIP. He gave us a warm welcome as well. Flavio, Maria, and their team made sure that our Cabana was ready each day. WE also want to add our wonderful waiters and waitresses David, Caesar, and Ami at the pools and beach. You never had to ask for a drink and even some surprise drinks were made. Our dinners were prepared by the best chef's. WE appreciate each of you how you made sure that our birthdays and Anniversaries were celebrated in style. Thank you Caesar (Waiter) in Hidden Garden for making our last night one to remember. There are many more staff members that make each vacation like coming back home. Thanks to LA for another great vacation! Kent and Tammy Kaufhold

We’ve had the most amazing time at Live Aqua. Go to Azure for breakfast and sit with Mauricio. Splurge on extra for the butler with a cabana and a daily foot massage. Stefany is a phenomenal butler and will make sure you have dinner reservations every night. The resort is super easy to get around

Everybody is amazing. This place is really great. Very relaxing. There was a wedding party that was a bit rowdy but otherwise the staff is amazing Pablo for stretching Marco for smoothies Isiah for butler All are amazing!!!!