Dreams Jade Resort & Spa

Dinner at Capers was wonderful. Fabiola the hostess was very helpful and did a great job welcoming us.

Great entertainment, specialty restaurants have gone down hill. Needing some more love for the food from the specialty restaurants. Pad thai tasted like rice noodles with tomatoe soup, very poor. Great staff and service, great resort, just need to pick up the quality of the food! Cheers

Check in went smooth although we had to wait a few hours for our room. We were fortunate to have an ocean front room w two queens and a pullout, which was perfect for our family. Rooms were spacious and housekeeping did a nice job each day. My only concern was the temperature of the room - it doesn’t allow you to cool it to a temperature for the tropics. Thankfully I brought a small travel fan. Food was very average. Nice variety at the buffet, but you had to wait awhile to get anything freshly made (omelets, steak, chicken etc). Service at the buffet was exceptional. My husband waited in line for an hour to make a reservation at the hibachi restaurant (you can go at 4:30 to make a same day reservation). The line was about 30 people long and they booked for the night w the first 8 people in line (one person can make a reservation for 10), which was disappointing. He waited in line a second day and was able to get us in. They did a great job and it was the best dinner we had all week. Bar service was great. Little disappointed in the entertainment. Honestly if you aren’t at dinner or drinking at the bar - there is one show around 8 pm and that’s about it for the night. The biggest disappointment was with the pool chairs. If you’re not there by 7 AM almost all of the chairs are taken. We were lucky enough to snag a cabana for three days which was worth every penny. They were $89 and not only came with the bed, but also three chairs, a bottle of champagne and a bucket of bottled water. 💦 I would’ve paid that just to reserve three chairs lol HIGHLY recommended. Overall I do not recommend this resort if you are a beach person… although you can get chairs on the beach… It’s not the best resort for swimming or walking the beach. Overall, I think the service was exceptional… but I think we would try somewhere new in the future

Presentation was great and skill level was impressive.

Terrible beach - small and unusable, at preferred side, as rocky it is. Bellow par compared with equivalent hotels on the area in many things ( food, maintenance, house keeping, etc). I know dreams hotels for years. Feels that that since Hyatt kicked in everything got way worst