Dreams Jade Resort & Spa

Luis- so fun and AMAZING food. Made memories!

The resort is beautiful and very well kept. The room was spacious and large. The pool was heated and large. There is a problem with having enough chairs available. The beach would have been nice however the seagrass was in full force. They do have a tractor to remove it and they tried very hard to keep it clean. There is a variety of restaurants and the buffet was very good.

Third trip to Jade, two of which were in the last 5 months. We 100% came back because of the service. Carlos, one of the preferred butlers and Paulina a food and beverage manager, were the main reasons we returned to Dreams Jade. Carlos’s attention to detail, kind heart and his genuine desire for quality makes him a valuable asset to this property. He was amazing to work with. He’s so observant. He anticipated our needs, never did we need to ask. Just amazing! We will return to Jade because of the service he provided. He is so thoughtful. Preferred is an amazing option. Paulina, another Dreams Jade gem! She helped organize our dinning experience for our large group. Dinning together truly made for a perfect vacationing experience. So hard working and always available. We had a fine dinning experience in December 2025, but we can report that the food and dinning experience has been improved! In both quality and variety, Dreams Jade has improved. Thank you Paulina. Lourdes in the buffet remembered us from December and provided amazing service this trip as well! She is so kind, hard working and determined to help with anything she could. The entertainment around the main pool was energizing and around the preferred relaxing. The crew worked hard to keep the beach clear of seaweed. Our room was always clean. Just a wonderful week at Dreams Jade….again. Cheers

It's a nice cozy resort for families with kids looking for a small hotel with entertaintment for kids and warm pools and buffet food. The food at the cafes is decent. If you're looking for nicer evenings with dining experience at the restaraints - you would be dissapointed - service is horrible, long waits and rude servers who are understaffed. There's only one restaraunt that requires reservation - and it takes about an hour to make it by waiting in line. That place does not worth it! The entertainment team on the other hand is really great - the day is filled with fun activities for kids and adults and night shows every night. The beach has big waives and not so good for little kids. Lot's of seaweed - the workers try their best by cleaning the beach all day long - but it keeps on coming. On our 9 day stay there were only two days when the beach was clean.

Everything I expected and a bit more. The pool crew was very fun and encouraged participants. The rooms were average to a bit above average. The beach is pretty much unusable due to the crazy amount of sea weed however you really don’t need to leave the pool area. The wait staff in the cafeteria is very efficient and friendly ( especially our girl Lourdes , she’s a national treasure. Protect her at all costs. ). David at the pool and his look alike Saul were constantly keeping the fun alive and Litsey is a sweetheart by far,,, she’s a ton of fun and keeps the pool area fun and competitive. She doesn’t like to loose and as a Canadian I appreciate her immensely. Francesco at the bar… top notch. After a day he knows what your drink preference was. Now let’s talk about Jose. He is a reason to come back for another visit. Whatever you needed he provided,, extra chair, umbrellas, towel, and he never stopped moving. Amazing crew to say the least. The rooms were okay once you were able to figure out how the AC works. Actually had a really good stay.