Dreams Jade Resort & Spa
Cancun, Mexico
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About the Hotel
Just outside the small fishing town of Puerto Morelos, Now Jade Riviera Cancun lies on a sublime stretch of Caribbean beachfront in Mexico. The resort's comprehensive Unlimited-Luxury® plan means virtually everything is included with your stay - from gourmet meals and top-shelf spirits, to live entertainment and infinite ways to spend your time at play. All-suite accommodations are bold and bright in their modern style, with oversize windows and sliding glass doors to let the gorgeous views cascade inside. Luxe marble bathrooms, whirlpool tubs, ultra plush beds, and private balconies up the ante, and everything you need to stay connected is present and accounted for - including wireless Internet, flat-panel televisions, iPod docks, and direct dial phones. Best of all, with the resort's upcoming Unlimited Connectivity program, you can seamlessly access everything with the touch of a finger, using an app to do everything from surf the web to book spa appointments. Now Spa by Pevonia is a sanctuary not to be missed, with a tempting menu of treatments that offers massages, facials, beauty therapies, and more. At Now Jade Riviera Cancun, your vacation is a trip into tropical paradise.
Location
Dreams Jade Resort & Spa
Unidad 26 Mz. 20 Lote 1-1 Sm.3
Puerto Morelos Benito Juárez, Quintana Roo
Cancun, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Handicap Accessible Rooms
- Non-Smoking Rooms
- Dining
- Poolside Dining
- Private Dining
- Pool Bar
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Sports Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Spa on Property
- Fitness Center
- WiFi
- Sauna
- Live Entertainment
- Boutiques
- Tennis Courts
- Theater
- Outdoor Spa Treatments
- Wedding Planning Services
- In-Room Amenities
- Private Patios or Balconies
- Air Conditioning
- Bathrobes
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Jetted Tubs
- Coffee & Tea Facilities
- Luxury Bath Amenities
- Activities
- Bicycling
- Fishing
- Kayaking
- Tennis
- Windsurfing
- Scuba Diving
- Snorkeling
- Yoga
- Beach Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Cribs
- Babysitting
- Kids Pool
- Kids Club
- Playground
- Teen Spa Treatments
- Rollaway Beds
- Arts & Crafts
- Nearby
- Historic Sites
- Golf
- Interests
- Beach
- Collection - Hyatt Inclusive
- Eco Friendly / Sustainable
Reviews for Dreams Jade Resort & Spa
Amazing week!
5th time at dream Jade staff is always amazing!
Chris B
Honeymoon RUINED
RUINED our honeymoon. Construction was going on the entire time we were at the resort. The first day we replaced on the fifth floor and the elevator was broken when it was over 90° outside with close to 100% humidity and we were told the elevator would be fixed the first day however it wasn’t fixed even as we left a week later. The restaurants had very limited hours making it very difficult to even get into them. Different staff members held two different regulations on dress code. Air-conditioning was broken in the initial room and then caused a major liability exposure, which turned into a problem. No fans in any of the restrooms. Pool bars closed two hours before the pools closed. Food was not good. Promised turndown service wasn’t done as promised. Room service orders just never showed up. Overwhelming smell of air diffusers were nauseating. Layout of resort not conducive to activities. Pool bartenders lacked customer service skills or personality. Hair stylist was rude speaking about me in Spanish to her boss and didn’t think I understood, but I absolutely knew what she said and it was unprofessional. Staff sent us to restaurants for breakfast that had already closed. Medical staff was NOT sterile, no gloves or sterile conditions when dealing with a medical emergency. Could not have gone worse. This was our honeymoon and we will NEVER get that back. The tractors on the beach all day trying to clean the sargassum was awful between smell and sound.
andrewc970 - Coeur d'Alene, Idaho
Amazing Staff!
The staff was amazing. The entertainment team, specifically David, Saul, and Dylan were super fun and made everything engaging. Also I would like to mention Edwin who worked at the Buffett he was super friendly and always was with us for breakfast.
Explorer20294771964
Sweet
Ethan the pool bartender knows every single drink ever he’s the goat.
Ethan S
amazing
my experience at the hotel was really great during the day taking part in activities with dylan, david, saul and antonio was so fun they were so friendly and were very good with making everyone feel involved and having fun and it really made my experience here so much more enjoyable, i would always look forward to whatever was planned during the day loved the atmosphere that they created and aswell as them the bar staff member miseal was equally as great as he learned my whole families order off by heart and was great at keeping on top of giving us drinks consistently throughout the day.
elsie c
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