Dreams Jade Resort & Spa

It was a really great trip. The waiter at spice. Alberto was wonderful! The pool entertainment was a lot of fun, and the excursion we did was awesome! The room was cleaned everyday and had everything we needed.

Super super happy with this place. Only our 4th all inclusive in Mexico but by far our best. Is there fancier places? Absolutely, for more money. This is the best bang for your buck in our opinion, and DEFINITELY a cut above the mid level resorts such as Barcelo, the Principe’s, the Oasis’s, and the Gr Solaris. The maintenance on the property is ongoing and lovely. It’s older yes but feels extremely well maintained and clean. The pools feel clean and well taken care of. Second, the service is outstanding. Every request or service is given with a ‘it’s my pleasure’. The staff is so polite and kind. 10/10 for sure. From bringing drinks by the pool, room service, food service, etc, it was all top notch. We also made sure to tip constantly. And the food!!!! Definitely a cut above anywhere else we’ve been. Usually we’re tired of the buffet by day 4 or 5, but this place has tacos every night and we could just eat those endlessly, but they also had fresh meat and veggies to grill or stirfry, omelettes, etc. first resort we’ve been to where they cracked the eggs fresh and didn’t just pour from a pitcher. And fresh raw meat for grilling. The a le cartes were good, but the buffet was so good that e barely needed them. All in all, you get what you pay for. It’s a bit more expensive than other mid range places but also definitely better. Cheaper than other high end places and probably not as great. But we loved it!

We had an Oceanfront room. Perfect location but a lot of noise. And so much seaweed the tractor was going through at 7 am for most of the day trying to clean it up. Not a lot of beach area to walk on especially with the seaweed. The food in the buffet area is the same everyday and not good. Not a lot of options. Breakfast was good but same options. Entertainment was ok. We thought we'd try something new from the other chains we've tried but we will go back to our other resorts.

We had an amazing experience there at Dreams Jade. The staff was absolutely amazing, extremely friendly and went out of their way to make sure it felt like a home away from home. We were able to upgrade to a Governors suite which is well worth it. I want to call out Carlos who was aligned to us as a Butler. He was wonderful and gracious. This is definitely something you should expand especially if you would like to have a charge for the service. We have stayed at Sandals resorts with Butlers many times and have always had the butler services. Just the assistance in getting reservations, getting chairs and the pool or beach is amazing. I will say that an up is that Sandals does give you a small cooler of water and beer by your chair which with the awesome wait staff at the pool and beach may not be necessary, but what is nice is they will come take a lunch order and bring it to you at the pool. Again, just a little some different they do. Either way our stay was outstanding, and we will surely be back again.

We’re a group of closed friends that took this vacation to celebrate our birthdays altogether (6 of us)! This resort has great a la carte restaurants with great service. Special thanks to Roberto from the concierge's management team that looked after our group and ensured we had a memorable experience all along!