Dreams Jade Resort & Spa
Cancun, Mexico
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About the Hotel
Just outside the small fishing town of Puerto Morelos, Now Jade Riviera Cancun lies on a sublime stretch of Caribbean beachfront in Mexico. The resort's comprehensive Unlimited-Luxury® plan means virtually everything is included with your stay - from gourmet meals and top-shelf spirits, to live entertainment and infinite ways to spend your time at play. All-suite accommodations are bold and bright in their modern style, with oversize windows and sliding glass doors to let the gorgeous views cascade inside. Luxe marble bathrooms, whirlpool tubs, ultra plush beds, and private balconies up the ante, and everything you need to stay connected is present and accounted for - including wireless Internet, flat-panel televisions, iPod docks, and direct dial phones. Best of all, with the resort's upcoming Unlimited Connectivity program, you can seamlessly access everything with the touch of a finger, using an app to do everything from surf the web to book spa appointments. Now Spa by Pevonia is a sanctuary not to be missed, with a tempting menu of treatments that offers massages, facials, beauty therapies, and more. At Now Jade Riviera Cancun, your vacation is a trip into tropical paradise.
Location
Dreams Jade Resort & Spa
Unidad 26 Mz. 20 Lote 1-1 Sm.3
Puerto Morelos Benito Juárez, Quintana Roo
Cancun, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Handicap Accessible Rooms
- Non-Smoking Rooms
- Dining
- Poolside Dining
- Private Dining
- Pool Bar
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Sports Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Spa on Property
- Fitness Center
- WiFi
- Sauna
- Live Entertainment
- Boutiques
- Tennis Courts
- Theater
- Outdoor Spa Treatments
- Wedding Planning Services
- In-Room Amenities
- Private Patios or Balconies
- Air Conditioning
- Bathrobes
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Jetted Tubs
- Coffee & Tea Facilities
- Luxury Bath Amenities
- Activities
- Bicycling
- Fishing
- Kayaking
- Tennis
- Windsurfing
- Scuba Diving
- Snorkeling
- Yoga
- Beach Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Cribs
- Babysitting
- Kids Pool
- Kids Club
- Playground
- Teen Spa Treatments
- Rollaway Beds
- Arts & Crafts
- Nearby
- Historic Sites
- Golf
- Interests
- Beach
- Collection - Hyatt Inclusive
- Eco Friendly / Sustainable
Reviews for Dreams Jade Resort & Spa
Miguel made an amazing dinner and was so kind.
Miguel was FANTASTIC at Spice restaurant!
Tori V
Tired, worn out Rooms
The rooms were horrible, unclean and tired. We called maintenance 4 times to repair throngs in our room. The curtains were so worn that you could see the light through pinholes. It was very disappointing and did not live up to the pictures. Just very old and outdated
123kellik
Wonderful exceptional experience service....Thankyou Dream Jade.
The experience ....was overwhelmingly exceptional experience and the wedding exprience was very good.......Everyone who attended the wedding said the future NOW is destination wedding and future weddings and any other events will be done in Cancun, Dream jade .
Inder Mohan S
Checking in
Guillermo helped us get checked in our rooms we moved and he was such a great help .. the best
Susan L - Big River, Canada
3rd Year in a Row—The Staff and Kids' Club Keep Us Coming Back!
Our group of family and friends just finished our third consecutive annual stay during the last week of February 2026. While the dining has its ups and downs, the reason we are already planning our return for next year is the incredible team and the amenities for the kids. Why We Return: The People & Explorers Club For us, a vacation is about the experience and the atmosphere. The service staff consistently goes above and beyond: * Explorers Club: As a repeat guest, this childcare service remains our top priority. The staff is phenomenal—they are the reason the kids have a great time and the adults get a real break. * Poolside Service: A huge thank you to Jose and Miguel at the pool concierge. They are always attentive and make our days by the water effortless. * Entertainment & Events: Dylan and his events team continue to impress. A special shoutout to Saul for a fantastic and positive experience this year. * At the Bar: Leopold was consistently gracious, mixing and serving drinks with a level of hospitality that is hard to beat. The "Not Okays": Dining Despite our loyalty to the resort, the restaurant experiences at "Cin Cin" and "Capers" were disappointing. Both the food quality and the service were poor this trip. It’s the one area where we’d love to see a major improvement before we return next year. Summary We value the Explorers Club and the overall staff experience far more than the food. It’s the people like Jose, Miguel, Dylan, Saul, and Leopold who make this resort feel like a home away from home. See you in 2027!
Lance J
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