Dreams Jade Resort & Spa

Miguel at spice did an amazing job for our table including my 2yr old grandson who totally enjoyed his hibachi presentation. Christian ensured my cup never runneth empty. Overall excellent experience.

The show was wonderful, and Miguel was absolutely fantastic. Tons of energy, very funny and exceptionally talented and great with kids. Not to mention a great cook, the food was fantastic

Resort is beautiful, small, well designed - all restaurants grouped in the centre, everything is close by. It is clean, well maintained, personnel we interacted with were all very nice and friendly. We stayed in Building #4, quiet room with partial ocean view, but conveniently situated close to everything. A-la-carte restaurants were all nice, no reservation needed. Mercure (French cuisine) has a beautiful location. We got an ocean view table on the outdoor terrace. Eduardo was our waiter - very nice and entertaining, kept us hydrated and happy. Compliments to Chef Carlos for the excellent food and presentation! We also enjoyed Capers (Italian cuisine), been there twice. Jaime was our waiter who feed us well and fast, even surprising us with extra appetizers and main dishes. And here comes the negatives! • WI-Fi on the main beach is almost non-existent! You get few minutes of signal once in an hour or less! Some money could be invested into better/more routers to help with the signal. • Access in and out of the ocean was dangerous, lots of small, sharp loose rocks at the shore and many big, slippery rock further in the water. I had to buy myself water shoes (kind of expensive), but still I got my foot injured the first time I entered the ocean. It would be nice if people were made aware of this hazard at checking in or some posts were present at the beach! Suggestion: don’t go into the ocean before observing how experienced tourists are doing it, a special technique is needed. After few days of struggling, we discovered that the VIP beach is much better equipped. WIFI was working perfect, constant and much faster than the one in our room or in the lobby. Also, entering the ocean was nice, sandy bottom and clean. So why this discrimination between regular tourists and the VIP tourists in this resort? Therefore, in my opinion, if you are a beach/ocean person this is not a resort for you, unless you are willing to walk 10 minutes north on the beach to the VIP area.

I’ll start with the positive. The grounds were beautiful, our room was spacious, so very clean and the AC was 👌. The staff…!!! Not one complaint whatsoever! Every single one of them was so friendly and kind always! The preferred pool was awesome except for a few very very loud and drunken guests making the majority of other guests wish they would go to a different pool or that the resort would stop giving them alcohol (they also never ever got out of the pool to go to the washroom which those guests even acknowledged out loud!! 😝). I

Miguel has been the best part of our stay. The customer service isn’t the best but he was really nice. Definitely recommending getting a table with him at SPICE