Dreams Jade Resort & Spa

Cancun, Mexico

8.4 Moderate Deluxe
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About the Hotel

Just outside the small fishing town of Puerto Morelos, Now Jade Riviera Cancun lies on a sublime stretch of Caribbean beachfront in Mexico. The resort's comprehensive Unlimited-Luxury® plan means virtually everything is included with your stay - from gourmet meals and top-shelf spirits, to live entertainment and infinite ways to spend your time at play. All-suite accommodations are bold and bright in their modern style, with oversize windows and sliding glass doors to let the gorgeous views cascade inside. Luxe marble bathrooms, whirlpool tubs, ultra plush beds, and private balconies up the ante, and everything you need to stay connected is present and accounted for - including wireless Internet, flat-panel televisions, iPod docks, and direct dial phones. Best of all, with the resort's upcoming Unlimited Connectivity program, you can seamlessly access everything with the touch of a finger, using an app to do everything from surf the web to book spa appointments. Now Spa by Pevonia is a sanctuary not to be missed, with a tempting menu of treatments that offers massages, facials, beauty therapies, and more. At Now Jade Riviera Cancun, your vacation is a trip into tropical paradise.

Location

Dreams Jade Resort & Spa
Unidad 26 Mz. 20 Lote 1-1 Sm.3
Puerto Morelos Benito Juárez, Quintana Roo
Cancun, Mexico 77580

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Handicap Accessible Rooms
  • Non-Smoking Rooms
  • Dining
  • Poolside Dining
  • Private Dining
  • Pool Bar
  • 24-Hour Room Service
  • Swim-Up Bar
  • Cafe
  • Sports Bar
  • Sushi Bar
  • On-Site Amenities
  • Salon
  • Spa on Property
  • Fitness Center
  • WiFi
  • Sauna
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Theater
  • Outdoor Spa Treatments
  • Wedding Planning Services
  • In-Room Amenities
  • Private Patios or Balconies
  • Air Conditioning
  • Bathrobes
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Jetted Tubs
  • Coffee & Tea Facilities
  • Luxury Bath Amenities
  • Activities
  • Bicycling
  • Fishing
  • Kayaking
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Beach Volleyball
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Cribs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Playground
  • Teen Spa Treatments
  • Rollaway Beds
  • Arts & Crafts
  • Nearby
  • Historic Sites
  • Golf
  • Interests
  • Beach
  • Collection - Hyatt Inclusive
  • Eco Friendly / Sustainable

Reviews for Dreams Jade Resort & Spa

3 Stars at best

TripAdvisor Traveler Review Rating Reviewed 19 hours ago

Where do we start? French restaurant the table next to us where leaving and leaving the waiter had the balls to ask where his tip was! Around the pools if you want your chairs for the day you must tip the pool boy. Monday the was smoking at the pool area, nothing happened, even with hotel can get 45 thous USA fine and the smoker 550.00 USA fine with day and half in jail. Food from last year is sub zero par at best , what happen that this once was a great place has gone down to 3 star ? We will all find another place in Mexico

Kevin L - Mount Hope, Canada


There is no reason at all to go to Dreams Jade with all the other options in the area.

TripAdvisor Traveler Review Rating Reviewed 1 day ago

I recently visited Jade Dreams with my three children and would not recommend it to anyone. The resort is not accommodating to children. Waits for dinner unless you show up as the first guests right at opening time can be up to two hours. That is unacceptable with kids - especially since there is nowhere to get snacks to help them survive the wait. We were told to go to the buffet multiple times, but after visiting it the first night when this happened it was no longer an option - it was that bad. My kids wouldn't eat anything: the tacos were very low quality, the desserts (although plentiful) all tasted the same and were bad, and the grill consisted of heaping plates of room-temperature dripping raw meat. The beach was extremely smelly because of the seaweed, but also because of plumbing smells. It was not possible to spend any time near the sand at all. In addition, there is a HUGE difference between the regular side of the property and the premium area. Do not go to the regular side if you already have your tickets booked. If we hadn't been able to upgrade we would have left the property and forfeited what we had already paid. Overall a pretty abysmal experience.

Natalie F - New York City, New York


Won't go back

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Just ok..bought the upgraded package but was not worth it. Beach was not even accessible due to extreme seaweed. Room had a hot tub on balcony we could not use due to leaking.

GoPlaces10435207296


Busy but still a great vacation

TripAdvisor Traveler Review Rating Reviewed 3 days ago

This was our second time at Dreams Jade and overall enjoyed our time there. The resort was VERY busy but the hospitality of the staff didn't suffer. They were patient, attentive, and as always, make you feel at home. Our only disappointment was that, due to how busy they were, it was often times hard to get a chair at the pool and there were long wait times at the restaurants. We tried to avoid some of the peak times for meals which did help.

531shainab - Cadillac, Michigan


Worth Your Time!

TripAdvisor Traveler Review Rating Reviewed 4 days ago

Eduardo was an excellent chef and host and made our experience at the restaurant a lot of fun. He was energetic and kept us entertained!

lmderksen - Winkler, Canada


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