Dreams Jade Resort & Spa
Cancun, Mexico
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About the Hotel
Just outside the small fishing town of Puerto Morelos, Now Jade Riviera Cancun lies on a sublime stretch of Caribbean beachfront in Mexico. The resort's comprehensive Unlimited-Luxury® plan means virtually everything is included with your stay - from gourmet meals and top-shelf spirits, to live entertainment and infinite ways to spend your time at play. All-suite accommodations are bold and bright in their modern style, with oversize windows and sliding glass doors to let the gorgeous views cascade inside. Luxe marble bathrooms, whirlpool tubs, ultra plush beds, and private balconies up the ante, and everything you need to stay connected is present and accounted for - including wireless Internet, flat-panel televisions, iPod docks, and direct dial phones. Best of all, with the resort's upcoming Unlimited Connectivity program, you can seamlessly access everything with the touch of a finger, using an app to do everything from surf the web to book spa appointments. Now Spa by Pevonia is a sanctuary not to be missed, with a tempting menu of treatments that offers massages, facials, beauty therapies, and more. At Now Jade Riviera Cancun, your vacation is a trip into tropical paradise.
Location
Dreams Jade Resort & Spa
Unidad 26 Mz. 20 Lote 1-1 Sm.3
Puerto Morelos Benito Juárez, Quintana Roo
Cancun, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Handicap Accessible Rooms
- Non-Smoking Rooms
- Dining
- Poolside Dining
- Private Dining
- Pool Bar
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Sports Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Spa on Property
- Fitness Center
- WiFi
- Sauna
- Live Entertainment
- Boutiques
- Tennis Courts
- Theater
- Outdoor Spa Treatments
- Wedding Planning Services
- In-Room Amenities
- Private Patios or Balconies
- Air Conditioning
- Bathrobes
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Jetted Tubs
- Coffee & Tea Facilities
- Luxury Bath Amenities
- Activities
- Bicycling
- Fishing
- Kayaking
- Tennis
- Windsurfing
- Scuba Diving
- Snorkeling
- Yoga
- Beach Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Cribs
- Babysitting
- Kids Pool
- Kids Club
- Playground
- Teen Spa Treatments
- Rollaway Beds
- Arts & Crafts
- Nearby
- Historic Sites
- Golf
- Interests
- Beach
- Collection - Hyatt Inclusive
- Eco Friendly / Sustainable
Reviews for Dreams Jade Resort & Spa
Disappointed - Declining Standards at Dreams Jade
We visited in December 2025 with our family and have been regular guests at Dreams Hotels over the years, but we're done with this brand. The food variety at the buffet was limited and underwhelming. The biggest frustration was the teppanyaki grill reservation system - we had to line up at 4 PM for a spot, and the queue was extremely long. The pools were a major disappointment since they aren't heated. Only the Preferred Club pool is heated, but we couldn't access it due to our kids being under 12. These issues, combined with declining standards, have made us decide to look elsewhere for future vacations.
Rizwan N - Canada
Nice family resort with adult fun too.
Overall we enjoyed our stay. It’s a nice resort for families and has a nice convenient layout. The service was better than the food itself. Lourdes in the Carnival International Buffet provides excellent service and was friendly to everyone every day that we ate breakfast there. The only steak that we could get was at the Spice hibachi. Unfortunately, we couldn’t get a table at Mercure, the French restaurant, without a very long wait and didn’t get to eat there during our stay. There were a couple maintenance/potential safety issues that I will explain directly to the resort.
MCMEY
Great entertainment
Miguel was awesome done a spectacular job provided a great show for us and a great meal
mike e - Kearns, Utah
Great Hibachi experience
I would rate my experience 5 out of 5. Luise was very entertaining and made the experience unique. The food was tasty and probably the best hibachi I’ve had.
mforgash420 - Bay City, Michigan
Wonderful!
Miguel was amazing, fantastic cook. Very entertaining. Thank you!
KaylahMarie - Winnipeg
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