Dreams Sapphire Resort & Spa
Cancun, Mexico
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About the Hotel
Find pockets of luxurious seclusion and a new approach to all-inclusive at Dreams Sapphire Resort & Spa, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.
Location
Dreams Sapphire Resort & Spa
SM 11 MZ 9, Lote 10
Cancun, Mexico
CP 77580
Nearest Airport: CUN
Features and Amenities
- Dining
- Poolside Dining
- Private Dining
- 24-Hour Room Service
- Swim-Up Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- Private Beach
- Game Room
- Boutiques
- Pool & Beach Cabanas
- Tennis Courts
- Car Rental
- Theater
- In-Room Amenities
- Air Conditioning
- Bathrobes
- Ceiling Fans
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Marble Bathrooms
- Luxury Linens
- Activities
- Cultural Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Windsurfing
- Scuba Diving
- Snorkeling
- Yoga
- Table Tennis
- Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Babysitting
- Kids Pool
- Kids Club
- Teen Club
- Nearby
- Historic Sites
- Shopping
- Golf
- Nightlife
- Interests
- Beach
Reviews for Dreams Sapphire Resort & Spa
Nightmare Hotel
I’m really quite shocked with all these 5 star reviews !! This is the worst hotel I’ve ever stayed at ! The hotel is seriously in need of a total refurb on entering our room which was a junior garden suite it smelt very musty and damp it was dark and dingy and the furniture looked ancient and the bed was lumpy and awful The pool area had plastic sunbeds which were so uncomfortable if you were lucky you could have a dirty brown mattresses to put on it which seriously needed replacing I’m surprised we didn’t catch something off it !! The restaurants that you couldn’t book always had a two hour wait and the buffet was awful with food that looked like it had sat there all day and always cold we went into Puerto Morelos a lot just to get a decent meal ! I wouldn’t bother with the preferred club just a total waste of money The preferred lounge was the worst room I’ve ever encountered it was like a cold dungeon the aircon was ridiculous I did ask if it could be turned down slightly but it was met with a no ! I will never again stay in a Dreams resort it’s just not worth the money disappointed to say the least !!
Kerry H
One of My Favorite Dreams Resorts
The only flaw I could find with this Dreams in December was that the pools were all very cold. Other than that this place rocks especially the newer Club Level Building. Loved it will be returning.
Justin H
Great Meal and Service
Had an amazing meal at the Bordeaux restaurant. The food quality was on par with what I would expect from a higher end restaurant. The pièce de résistance though was the service from our waiter Eleuterio. He made my family's night perfect with his positive attitude and going over and above for our table. Thank you to the staff at Bordeaux and thank Eleuterio for being such a wonderful server.
Danny P
We will go back!
From arrival to departure, the atmosphere was welcoming, the staff were friendly, and the overall experience exceeded our expectations. The food and drinks were top quality. The resort is clean and easy to navigate. It feels like a community. Even during the hight of peak season, it never felt crowded or busy. There was plenty to do for the whole family.
Scott A
Excellence!
The food was excellent and the service was even better! This is the place to be when it’s 20 degrees at home. Couldn’t be happier with this vacation.
Ryan H
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