January 2, 2018 for 3 nights for 2 adults.

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Now Sapphire Riviera Cancun in Cancun, Mexico

Find pockets of luxurious seclusion and a new approach to all-inclusive at Now Sapphire Riviera Cancun, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.

The scenery along the beach and on the grounds of the resort is simply mesmerizing. Adding to the natural allure, Now Sapphire Riviera Cancun boasts three waterfront pools flanked with plush day beds that are shaded by palapas. The gentle sound of the ocean can be heard from nearly every corner. After a day in the sun, dine at one of six contemporary restaurants, enjoy a night cap at one of five first-class bars, dance the night away and enjoy nightly entertainment, or simply lounge on your terrace enjoying a glass of wine by moonlight. The resort's Spa by Pevonia is a relaxing refuge with an incredible list of treatments. Want to experience something new? Enroll in one of the resort's enrichment classes to learn a new skill, such as sushi making or candle creating. Become an oenophile at a wine tasting class or learn a new painting technique. You may want to explore the region with its ancient pyramids or stay put to do a little snorkeling. As a guest of Now Sapphire Riviera Cancun, you have continuous access to new possibilities.

Location of Now Sapphire Riviera Cancun

Now Sapphire Riviera Cancun
SM 11 MZ 9, Lote 10
CP 77580
Cancun, Mexico

Nearest Airport: CUN

Amenities for Now Sapphire Riviera Cancun

  • General Information
  • 496 Guest Rooms
  • Dining
  • Poolside Dining
  • Private Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • Private Beach
  • Game Room
  • Boutiques
  • Pool & Beach Cabanas
  • Tennis Courts
  • Car Rental
  • Theater
  • In-Room Amenities
  • Air Conditioning
  • Bathrobes
  • Ceiling Fans
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Luxury Linens
  • Activities
  • Cultural Classes
  • Fishing
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Table Tennis
  • Volleyball
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Family
  • Babysitting
  • Kids Pool
  • Kids Club
  • Teen Club
  • Nearby
  • Historic Sites
  • Shopping
  • Golf
  • Nightlife
  • Interests
  • Beach
  • Family

Reviews for Now Sapphire Riviera Cancun

Now featuring traveler reviews from:


TripAdvisor Traveler Review Rating Reviewed 19 hours ago

I just came back from a great vacation at the Now Sapphire. I read some reviews before going about how cold the pool is in December, which made me a little concerned since all my kids wanted to do is swim. But after going there and trying it myself, it really was not that bad once you get in. Staff is great, food is ok. I recommend the Blue water grill. The view is amazing and food is pretty good. Hibachi was fun, but food was dry. The buffet I did not like, but it was ok for breakfast. I would visit again I really enjoyed my time there! Please tip the guys that are cleaning all the sea weed on the beach, the do a great job and it is a tedious job. The pool manager George was great and very helpful!!!

Maha H

TripAdvisor Traveler Review Rating Reviewed 19 hours ago

I'm not sure why Anna said this was the worst hotel they have ever stayed at. I whole-hearted disagree. The resort is immaculate, the food is fantastic, the pool and beach fantastic. Tons of activities to participate in or just sit back and watch. Fernando and Raul were our favorite bar-tenders. Miguel made sure we were well taken care of at the pool. Moises was our favorite server at Fresh Water Grill. I think this was our favorite restaurant. We really hope to return next year. Perfect place for a getaway to forget your troubles and relax!

Wendy K

TripAdvisor Traveler Review Rating Reviewed 19 hours ago

We were just there at the end of November. It was a family trip. My husband and I live in CT and we were meeting my in laws who came all the way from Newcastle, England. We went for a week, while they were there for 2 weeks. Everything was absolutely WONDERFUL. The staff was fantastic, the beaches were constantly being tended to (even though they barely needed it), the rooms were very nice, food was great... it was truly everything that we were looking for when it comes to a relaxing vacation! We did pool and beach hopping each day. We had our certain go to spots and our certain servers that we made friends with. We had Manny as our server on the beach who was so nice and on top of it! We would just be finishing our drink and he would show up with another! We rarely had to ask. In the main pool area, we had Ivan. Ivan was the man with the hidden pockets!! Again, we never had to ask, Ivan would just appear with beers and waters in his pockets. They are really wonderful servers!! We went to the preferred pool one day and it was very nice and the server was good too but I unfortunately cannot remember his name. If you come here- look for Ivan at the pool and Manny on the beach! They are the best! Another mention is the entertainment. I have been to a few other resorts in Cancun and this was the most entertainment I have seen yet. I loved that the resort offered something every night in the theater and also had some kind of live music in the lobby. There was always something to do. And even if you see something being offered one night that might not be your thing.... just go.... you'll have a great time. Elvis was hilarious!! I don't know if he was meaning to be... but he was, and I could not stop laughing through the whole thing! His dance moves were so good!! And all of this entertainment cannot be mentioned without giving credit to the staff that was there from morning until night. I don't know how they do it. You would see these workers there at 9am by the pool and then again at 10pm in the lobby. I can't remember all of their names but the ones that stuck out to me were Sandy, Gustavo, Luigi and Manny. Not only did they keep us entertained all day, but they made it a point to go around to all the guests and get to know them. And not that we had kids, but they were fantastic with all of the kids. It was really nice to see. So there were just a couple of small things that could use a little work? And I'm almost hesitant to even mention these things because we really had the best time. 1- the bathroom seemed a little dated. The vanity only had one sink which I thought was strange. But it was very pretty- I liked how the shower was in its own little 'nook'. 2- we were preferred which more or less means you get access to the preferred pool and higher end liquor. Other than using your key to get into the preferred lounge, we didn't really see any clear separation between preferred or the regular package. So anyone could have walked into the pool area or the lounge(if they happened to walk in behind someone else). 3- we talked to someone at the concierge (I believe his name was Dave) and asked about CoCo Bongo. To this day I am still confused. We didn't end up going, but it was just a round in circles conversation and I just don't think we were understanding each other. He ended up by calling his colleague and having me talk to him on the phone. He was extremely nice... we just couldn't understand one another so it got a little frustrating. 4- I think we saw about 10 weddings while we were there. I wouldn't say that was a bad thing... but some of the locations of the weddings had the bride walking down paths with a bunch of people lounging in their bathing suits or the reception tables were set up right by the pool where people are still sitting. I just found it a little odd... I don't know, maybe it just wouldn't be my thing if I were getting married. 5- I didn't sleep well with the pillows... they need new pillows (silly thing for me to point out, I know). All in all, I wish I could go back there tomorrow! It was incredibly hard to leave... especially knowing that we had to go back to 50 degree weather and cook for ourselves haha. But truly, we really felt like we left Cancun with friends. They really did a great job at making the guest feel welcome and fully satisfied. I would absolutely go to this resort again and recommend all of my friends and family as well!!

Sarah M - West Hartford, Connecticut

TripAdvisor Traveler Review Rating Reviewed 21 hours ago

My boss took us on this trip!! My boyfriend got to go and we had a wonderful time. The staff was hilarious and so friendly!! The food was excellent, the drinks were delicious and weren't too strong, the resort itself is so well maintained, the pools were beautiful, the beach had so much seaweed but there were guys out there all day everyday trying to clean it up!! We became close with a couple of the bartenders whom we went to every day, and they whipped us up some of their favorite drinks. They were delicious!! The club was so much fun too!! We went through Apple Vacations and everything flowed so smoothly. I couldn't say enough good things about Apple Vacations & Now Sapphire. We will be returning!!!

Susie W

TripAdvisor Traveler Review Rating Reviewed 23 hours ago

The wife and I have a favorite resort in Riviera Maya but decided to try a different resort for a change of pace. Our favorite resort is a fantastic property and nice lagoon for swimming. However, we decided to try another resort which may have had a better food service. We were elated to have found the NOW Sapphire that met our hope for great food and great service. This smaller resort is a wonderful property and closer to the airport (20 minutes away), so you save some money on transport. The smaller size also presented an opportunity to have more service staff per guest and that translated into wonderful service. Rooms were clean as expected and the washroom was large with a great shower. The beach was awesome in the fact that the sand was clean and soft and the ocean front was not rocky. They also have great bar with bar service right on the beach. The only negative would be the large pool area that is by the ocean front which made it windy and the pool water uncomfortably cold. Otherwise this is a fantastic resort in which we'll consider returning to.

Eirejim - Antioch, Illinois

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