Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Find pockets of luxurious seclusion and a new approach to all-inclusive at Dreams Sapphire Resort & Spa, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.
Dreams Sapphire Resort & Spa
SM 11 MZ 9, Lote 10
Cancun, Mexico
CP 77580
Nearest Airport: CUN
Beautiful hotel with exceptional staff, but impacted by spring break atmosphere The hotel itself is lovely and the staff are truly outstanding. Every single member of the team was warm, professional, always smiling, and genuinely happy to help with anything you need, no matter how small or unexpected. Their attitude really makes the experience feel special and well cared for. However, during our stay, the presence of spring break groups significantly affected the overall atmosphere. Late-night noise, shouting, and disruptive behaviour around 2–3am made it difficult to fully relax and enjoy the holiday. While I understand the business side and the need to accommodate different guests, this type of environment does impact the experience for those looking for a more peaceful stay. It’s important to say that this is absolutely not a reflection of the staff, who handled everything professionally and remained consistently excellent throughout. Overall, a beautiful place with amazing people, but the experience may vary depending on the time of year and type of guests staying.
RitaG0413 - Szekesfehervar, Hungary
Older property but had very good service. Rooftop pool/restaurant access is not included with preferred room booking which was not clear to me when I booked. Swim out pool water is not heated so paid extra and did not use.
Vicki E
Abraham was super nice taught us how to shoot rifles and gave us the best experience!
mary m
Abraham lead us in a spanish lesson and it was very fun and informational!!
Ally H
I just want to say this was the best Mexico trip I have ever been on all the food was great some places the portions were to small but great tasting the resort and everything was tip top BUT I want to give a BIG SHOUT OUT too MAR on the interment team she was phenomenal and was one of the biggest reasons it was so good she made use fell like we were part of her family lots from LOVE from Darcy Steve Paul and Sandra
darcy l
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved