Dreams Sapphire Resort & Spa

This was our second time at Dreams Sapphire. We went back to try the Club and Villas section which had not been built on our last visit. The roof top pool was fantastic for adults and the sushi bar was great. The Explorers club is excellent for young kids and the staff were very kind and attentive. The resort is busier now with than it use to by but the restaurant selection does seem to handle the capacity. You just need to plan that there will be some sort of wait. We did book a cabana a couple times which was a good idea as the pool can get busy on weekends and getting a chair can be a challenge if you are not there early. Lots of food options for kids and they will accommodate most requests at the restaurants (if the kids just want chicken fingers) Overall we were very pleased with our stay.

We had a wonderful time. Staff was friendly and attentive at all times. The room service and housekeepers especially Sandra are very delightful. Drinks and bar staff are amazing. The view and the activities are great. Food could use a little more flavor.

no elevators to get to your room can’t find pool chairs people save them at 5 AM but don’t use them until 10 AM. Nightly shows were very poor

Beautiful hotel! It was perfect for my family for 4 days. The pool was huge, never felt crowded. Hard to find a seat everyday but not impossible. The food was okay. It’s nice to be able to eat whenever you feel like it… but I wish the food was a little higher quality. However, there was daily poolside fresh food being made for lunch and those meals were delicious. Felt homemade and traditional, we really looked forward to that everyday. We got to see another newer Dreams resort and it made it clear that Sapphire is a little older and rundown. It’s still beautiful but feels a little outdated. Lots of entertainment going on all the time. The kids club is super cute and they have an action packed schedule. The ladies that work there are so sweet and happy and seem like they love being with the kids. My girls had a great time there. Nighttime entertainment was fun and always different. Would love to go back again!

My husband and I recently became members. We really look forward to using this timeshare to enjoy some retirement time. From an entertaining presentation to all office personnel involved with the process, we were treated great and have nothing bad to say about any part of it. We have been totally satisfied with this group and have only experienced extremely good customer service. Our go to person with Sapphire Resorts is Sonny. He is wonderful. He explains things completely and in terms you can understand. He will not leave you hanging and questioning anything. He responds to our requests quickly and has always been available to help when we call.