Dreams Sapphire Resort & Spa

My husband and I needed a last minute get away. Our adult kids were all wth their families for the holidays and we treated ourselves with a last minute trip. We chose to try a new to us resort the week before Christmas. BTW great time to go..wasn't busy. We chose well! Dreams Sapphire was a great get away. The Pros * smaller resort...everything is closer. * Preferred Club...worth it. We did this and loved that we were closer to the beach, a separate beach, and some of the perks. Next time we would get the swim up pool room. Also loved the separate pool just for these members...gets you away from the big busier pool area. * Food...oh my heck...as a foodie...I loved the restaurants. Each one had something amazing and it was hard call on which one to go back to for our last night. The presentation, good flavour combos and variety....very unexpected. The little cafes were awesome ...and a GLUTEN FREE Bakery...amazing!!!!! * Cleanliness was great...can't say I had a moment where I was concerned. * The staff are incredible...so much fun getting to know them. My husband took time to ask each wait staff where they were from, about their families, and practiced his Spanish. Makes for a nice environment when you meet people who seem to really like their jobs. * This resort is a short shuttle from Cancun Airport, close enough if you want to go into the city, but away from the chaos. * The beach was amazing, and they kept it clean even with the constant struggle of the ocean bringing the seaweed on shore. However if you can get out there before they clean it up..fun treasures were found. One day there were Pirates Eyes..or algae bubbles. Fascinating...they only showed up the one day. You can walk for miles and even walk to the little town...just be ready to walk through the nudist beach to get to it. * Entertainment was good...lots of fun and well presented. * Bars were good...if you are a Preferred guest the drinks are full strength at the club bar. Just a hint! The Chocolate Martini was a fav. * Loved the Pool tables, ping pong table and corn hole toss (need some on the beach). Only wished we had access to the air hockey table (true Canadian game). I think they should put it in the Sports Bar. * We didn't have kids with us but WOW what a fun resort it is for them. The kids club program looked amazing...let alone the teens only games room and the best part the huge WATER SLIDES and pool. Would bring our grandkids just for that. * There were many activities to do: dance lessons to pickle ball, bingo to tequila tasting...plus. Many we need to come back for. Cons: * When we first arrived we were taken into a Club room ( as Preferred Guests) where we were to do the check in. It was very confusing as they presented us with note that we were to come and get a "gift" and coupons to use for things on the resort. But this comes with pressure to go to another resort for a presentation to become a "member". We didn't go get our coupons right away as I knew it was for this...and we got pressured by notes and calls to come get our resort "coupons". When we finally did go...we did not get a "gift"...got the coupons but didn't end up using them. It was not clear if there are two separate things here...legit coupons for Preferred members and the other resort "visit"...and a gift. Other guests were frustrated by it...one couple were only there for 3 days and got suckered into the presentation and ended up being stuck for 5 hours. No thanks. Just something to be aware of. *Bring your own sun screen...wow so expensive. * Spa was amazing!!!! We did the Hydro Therapy, massages and had our feet nibbled on by little fish ( however I hated it because I am horribly ticklish, laughed so hard it hurt my stomach. Feet were very smooth after tho) Staff at spa were awesome, Andre specifically. * Preferred beach has a bar but no food, so if you plan to camp out for the day...stock up before heading to the beach. * No pads on the beach chairs....maybe due to the wind...so ask for double the towels so you can pad the chairs. Also, you have to go to the pools to get the towels...there isn't any at the beach. * Need more hooks in the rooms for hanging wet things. There is a clothes line in the shower, but because there is not a fan in the shower area...things do not dry fast. * Vendors on the beach offer some cute things and ok prices, but it can get old having them ask everyday. However what a hard life. Overall we loved this resort, We didn't have high expectations as we go to another larger resort regularly and we were wonderfully surprised. Now we have a difficult decision as to which one to go back to, but Dreams Sapphire we will go back to at some point for sure.

Loved this resort! Clean rooms, friendly staff, nice beach, fun activities and great food. Everything we were looking for our family vacation!

Abraham was so kind and encouraging to my kids when they wanted to try the climbing wall. He really made the whole experience so fun for our whole family. Made for a great day!

We had a wonderful Christmas vacation here with our family. The staff was helpful and the restaurant servers were very friendly and made sure that all our needs were met. A special shout out to Mateo and Gumer in the ocean front Mexican cuisine restaurant. They were great! We enjoyed all of the wildlife, especially the Coatis.

Ranu Bahia with Experience Travel recommended this resort for a family vacation after hearing me out on what I wanted. Wow - everything I hoped for in a vacation was realized. We had a fabulous time. This family oriented resort was perfect for our needs which was a challenge because there were old, adult and teens involved. LOTS of options and things to do and the quality of food was great.