Dreams Sapphire Resort & Spa

One of the best resorts I’ve been to! A huge variety of very good foods, drinks & activities! A huge shoutout to Abraham with the bike tours. He was incredibly friendly, knowledgeable, attentive and lots of fun!!! One of the BEST workers at the resort!

Fantastic food and service especially at Himitsu and breakfast. Pool exceptionally clean and warm. When it rained, the team were very quick to react and make sure all areas were dry. Rooms very comfortable. The entire team were very attentive especially Israel Lopez at breakfast and the waiting team round the pool. Loved the shows too in particular the magic show

Great resort, we were upgraded to a massive multi-room suite for only $200 for all 5 days. The salmon at the French restaurant was amazing, pool area was nice, staff were very nice, bars were great and made a lot of really great tasting drinks!

Absolute phenomenal experience. I am blown away by the hospitality and genuine kindness from ALL of the staff at this resort and I say that as someone who has traveled to multiple all inclusive resorts before, including resorts in the Dominican Republic and Jamaica. I am genuinely blown away by the heart of every single staff member at this resort. The people here are what make this place unforgettable. I need to recognize ABRAHAM who does multiple jobs around the resort, and excels at each job he does. He does everything with so much talent, professionalism and warmth. He truly makes you feel like family. From the moment we met him, he ensures you feel taken care of. Whether the vibe was relaxing poolside or getting the party started during activities, he always matched the energy perfectly and made every moment better. It would make our day everytime we would see him or when he would be in charge of activities because we knew we would be taken care of and have the best time. He truly deserves to be in a management position because of his love for his job and how he shows up every single day at this resort. His love for his job shines through in everything he does. Thank you!!! The second person I would like to give my praises to is ALBERTO at the buffet during breakfast and lunch. What a wholesome and truly kind man. I would genuinely look forward to breakfast and lunch and would feel so honoured to be in his section. The way he cares for his guests is something special. He takes care of his people and does his job with so much love. Saying goodbye to him was emotional because he became such a meaningful part of our vacation experience. Alberto thank you for your kindness and making us feel so welcomed every single day. Lastly I would like to thank SANTOS the bar tender at the roof top pool preferred club swim up bar. What an incredible bartender! He does his job so well it's very impressive. He's amazing at what he does. He's fast and efficient with service, I would be in awe watching him serve so quickly but at the same time making sure everyone feels seen and cared for. His drink recommendations were amazing, and every cocktail he made was perfect. There was something so special about swimming up to that bar and being served by him. He brings such an elevated, luxury feel to the entire experience. MUDSLIDES! FROZEN PASSION FRUIT MARGARITA! FROZEN PURPLE RAIN! TEQUILA SHOTS!! Obsessed!!! Beyond the incredible staff, the resort itself is impeccably clean. Cleanliness is extremely important to me, and this resort exceeded every expectation. There are constantly staff members ensuring everything is spotless and well maintained. From the pools, rooms, hallways, restaurants, and even public washrooms, everything is absolutely squeaky clean. The housekeeping and minibar staff were also incredibly sweet, attentive, and hardworking. You can truly feel how much the staff care about both the guests and the resort itself. And now the FOOD!!!! WOW. I am an extremely picky eater. I don’t eat seafood and I’m very particular about how food is prepared, so I usually struggle at all-inclusive resorts. But this resort absolutely blew me away with the quality and variety of food. The Chinese restaurant and Italian restaurant were outstanding. Elegant, classy, exceptional service, and genuinely delicious food. Every meal felt special. If you're not in the mood for restaurant style the Buffet ALWAYS HITS and NEVER disappoints. Breakfast, lunch, and dinner were consistently amazing at the buffet with so many delicious options every single day. My favourites were the fresh made infront of you pasta bar, fresh made infront of you omelettes and the desserts! Room service too! Chefs kiss! Good options and great service. Shout out to the brownies in the cafe! I would check every single day for the brownies and would get two and bring them to my mini fridge to save them for later because they're that delicious!! I'm not a coffee drinker but other people in my party raved about the cafe! They loved it especially the iced coffee. The smoothie shop! Amazing!!!! What an incredible addition to the resort. The protein smoothies were such a huge hit. Having protein smoothie options is such a thoughtful touch and honestly made such a difference. Thank you for always keeping protein in stock! This resort is absolutely stunning. The pools, activities, nightly entertainment, food, service, and overall atmosphere are all exceptional. I also loved how well the resort balances family friendly spaces while still maintaining relaxing adults only areas. It truly feels like the perfect resort for everyone. I do not write this review lightly. If it's possible 100% you should upgrade to preferred club to enhance your trip. The VIP experience and added luxury genuinely elevate the entire vacation and make an already incredible trip feel even more special. All in all, the service and the staff is what made this resort feel like home and vacation at the same time. I didn't bring my children this time but I know this would be a place they would feel so welcomed and safe. I can't wait to return and bring them with me! I was planning my return on the plane ride home. Thank you for everything Dreams Sapphire and see you soon! 🤍

Food and service were all amazing. Eleuterio and Johnathon were both great and very friendly!