Dreams Sapphire Resort & Spa

Overall the experience here was a positive one. Staff are all friendly and courteous. Grounds are well maintained. Food options were good. Service in the buffet was the highlight. Alberto and Israel are an absolute delight. Excellent service, funny and just good people in general. Please consider promoting both of these guys who worked extremely hard for all that sat in their section.

Amazing staff, and resort pool is so big with a pool bar. Ocean front property with beautiful views. Rooms were big too. Restaurants himitsu and portafino were our favourites. World cafe buffet always had different varieties of food. We loved coco cafe and getting our coffes/iced coffees . Revive bar the kids loved getting their shakes or ice creme. Overall it was a terrific vacation a special shout out to some staff members that made our vacation extra special : Sergio, Shady, Ivan (world cafe), Samantha and everyone from entertainment. (entertainment team), rooms were always cleaned. There is so much more im probably forgetting. The only unfortunate thing and its beyond their control was the sargassum on the beach which made the beach unusable.

We just got back from this resort. We weren’t able to experience the blue amazing waters this time due to the time of season (seaweed season) but that is not the hotels fault. The resort was enjoyable, we had a great time at the pools, restaurants, bars and our ocean view balcony room. The staff if very attentive and work hard to please everyone. The price was good (maybe because it’s low tide season). The entertainment team is engaged and the property is big and gorgeous. The rooms are clean and our air conditioning worked great. We booked junior suite ocean front in the preferred club which gives you a vip check in, private pool and more.

Fantastic stay! During the month of August and September you probably won’t be able to experience the beach due to seaweed season, and the hotel knows. They do everything possible to add entertainment and value of the stay to make up for it! Even we didn’t get to experience the beach it was still a wonderful place to stay with a beautiful atmosphere capturing the culture. Super clean , very accommodating, spacious rooms, and great food throughout!!! Can’t ask for anything more. And only a 15 minute drive from the airport great location if you want a quiet stay away from the hustle and bustle! 10/10

Prefect for families, staff are amazing. Many activities available for anyone and wifi and cellphone services is top notch.