Dreams Sapphire Resort & Spa

The rooms were dated and very damp. Our room smelled moldy; we asked for a room change, but they couldn’t accommodate us. This was the worst part of the stay. Overall the resort was clean and beautiful. The restaurants were very good, as well as the buffet, top notch. We had one bad dinner experience the first night at Bluewater Grill. Although this is a family resort, it had a surprisingly heavy partying atmosphere, which was pretty surprising and irritating. The pool was very nice, although the lounge chairs are in need of new cushions. If you plan on visiting this area during the summer months, be aware that the water does not look like the crystal clear blue waters of Cancun proper. The seaweed is a real problem and the water is basically brown. We skipped this beach and stayed in the pool.

I Loved the vibe and the whole ambiance of the resort. My family really enjoyed themselves as well as myself. I would definitely come again and recommend my friends and family to come to this resort.

Everything was awesome I’m coming back here

We want to send a shout out to Daniel who served us at the Bluewater Grill. He went above and beyond, was friendly and personable, and had a smile on his face all evening. When my husband wanted a decaf coffee after dinner and they didn’t have any, he ordered it through room service to the table for us. He was great!

We had a great time at this resort. The food was fantastic, some of the best we've had at an all-inclusive resort. Sandra was our room attendant and kept our room spotless and stocked with everything we needed. The bar in the preferred club makes a tasty espresso martini. Skip the preferred pool and have a blast at the main pool. The entertainment team is energetic; Martin now knows how to make my favorite cucumber/lime drink, and Martha checked on us often while we were lounging in her section. The slides are for all. I released my inner child and had a great time on the slides. I would definitely visit this resort again.