Dreams Sapphire Resort & Spa

Amazing resort! Lovely quiet pathways throughout and rooms are quiet too. Food is amazing and the staff are all friendly and helpful. Great waterslide and activities. Some of the amazing staff are Anna at front desk, Abraham in activities and Jazmin in housekeeping.

Food at every restaurant was great. Activities were fun - Marr was the best at encouraging you to join and have fun. Lots of different nighttime shows for entertainment.

We stayed at Dreams Sapphire Resort in mid-November and had a very good overall experience. The property is pretty and the staff was incredibly kind and attentive, especially Jose at the pool, Michelle at the smoothie bar, and the amazing team at the Explorer’s Club (Yahaira and Nancy). The entertainment team, especially Mar and Sam, was fantastic, I even had the chance to teach a Zumba class, which was a highlight! The food was decent, with the à la carte restaurants better than the buffet (I would have loved more Mexican options). The property is a bit outdated and could benefit from upgrades, for example, our balcony door handle broke on the first night, although maintenance arrived quickly to fix it. The only real downside was the beach, as the sargassum and garbage made it hard to fully enjoy, despite staff efforts to keep it clean. Overall, we would definitely recommend this resort for families visiting the Riviera Maya. Just keep in mind that the beach is not the best if that’s a main priority. All in all, we had a really great time!

Thank you Atilano at the World Cafe for making sure there was always champagne in my glass!Plenty of good options as well!

Outstanding staff, beautiful grounds and exceptional entertainment. Food was pretty good for a report. Would recommend.