Dreams Sapphire Resort & Spa

We had an amazing stay at Dreams Sapphire Cancun! The resort itself is beautiful and I really loved the Mexican-inspired touches throughout the property. The atmosphere was relaxing, family-friendly, and the entertainment was great every night. We stayed in the Preferred Club and I would definitely recommend upgrading if possible. Having access to the rooftop pool and the exclusive restaurant was absolutely worth it. Food overall was very good: - The World Café buffet had lots of variety and great options. - The Asian restaurant was delicious. - The Bluewater Grill restaurant was really nice and the service there was excellent. The staff across the resort were incredibly friendly and welcoming — truly 10/10 service. A couple small things to note: - The grill by the pool could use more food options. - Make sure to check your meat/burgers at the pool grill, as mine was undercooked. - At Bluewater Grill, the appetizers took quite a while to come out, but then the - entrees felt rushed. The service staff were still fantastic, but the kitchen timing could be improved a bit. The beach was nice as well and overall we had a wonderful experience. I would absolutely recommend this resort for families, couples, or anyone looking for a fun and relaxing stay in Cancun!

The resort was beautiful and the was a great backdrop for our company retreat. The staff was amazingly friendly and helpful. The food was great with plenty of variety.

We have had the most wonderful 10 night stay, made even more special by the amazing staff who work so hard, so a big thank you to you all Dreams is lucky to have you! A few to mention who made it particularly special …. Moises and Francisco at the World Cafe, they were exceptional with our little boy and the gentleman who cooked our omelettes to perfection everyday! The entertaining team Mar and Serg “brown sugar” who had boundless energy and kept us laughing the whole time and Carlos at the adult pool for keeping us topped up in cold face cloths and clean sunglasses 🕶️ when having a little adult hour of relaxation. The kids club the ladies there work so hard and provide so much fun for the children, and last but not least Sandra the lady that provided us with fresh towels and a spotless room the whole time … thank you all you truly made our holiday special. The hotel is beautiful the fresh coffee bar and juices as well as the Al a Carte Dining is very good, the world buffet is smaller than some we have visited however with such a wide range of restaurants there really was more than enough choice and the food was good. Evening entertainment was also great with something for everyone. Fabulous holiday thank you :)

We really enjoyed our family trip here! The staff were great especially Sergio who made our trip ❤️

Half way through an amazing holiday in Cancun. The staff in the hotel are amazing. So attentive to all guests needs. Sergio is part of the entertainment crew and is a lovely guy. Very friendly and funny and involves everyone in all the activities. A shout aswell for Leonardo and Jaoquin in the Rendezvous bar, your glass will never run dry! Would highly recommend to anyone!