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Find pockets of luxurious seclusion and a new approach to all-inclusive at Dreams Sapphire Resort & Spa, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.
Dreams Sapphire Resort & Spa
SM 11 MZ 9, Lote 10
Cancun, Mexico
CP 77580
Nearest Airport: CUN
My two teenage daughters and I had the time of our lives at Dreams Sapphire resort. The staff truly went above and beyond to make our stay comfortable and enjoyable. The location is beautiful, there are so many options for food and beverages, and the entertainment was outstanding! Here are some standouts: Eduardo, Abraham, Sergio, David, Mar, Arturo, and Adrian from the entertainment team. They did everything, from lead shows, play volleyball and water polo, teach water aerobics classes, and were all just so friendly and welcoming. I miss them already. Excellent beverage service from Don in the pool area and Darling in the main lobby. Hazley and Santiago played billiards with my girls and in CoreZone. Lots to do, like fire shows, traditional Mexican dancing, magic shows, and my favorite show was the pirate show. The coffee shop and ice cream shop were heavily frequented by my kids. The pool, rooms, and resort common areas were beautiful. Amazing resort, would love to return again some day!!
AmberL1810
Excellent staff very helpful Check in very easy and quick we asked for a ground floor and upgraded to prefered club which was well worth the extra cost just for the quiet pool lol We also moved rooms to closer to the lobby and had the pleasure of meeting Ruth who throughout our stay was fantastic very very helpful and a lovely lady . room was a great size a lovely shower good size bed and kept very clean and tidy beach had a bit of seaweed on and was cleaned daily with the tractor but there wasnt many on the beach because the water was mucky grounds were lovely to walk round very clean Food was great we enjoyed all the restaraunts on the weekend the wait was quite long but we dont mind that as you can enjoy a drink while you wait preffered pool was so peaceful not that many used it you could also reservr a bali bed for the next day if you wiashed which was a great touch Rocenda (sp) the bar man was great for our 2 weeks he knew what we liked and what time we liked certain drinks he was excellent as were Daniel, Carlos and Ricky who checked on everyone to make sure they should be there and not try sneaking in lol David was great entertaining us round the pool with his quiz and bingo and crystall and luise were great keeping us topped up with cocktails The food round the pool was great as we couldnt go to the restaraunt for lunch so eating on our sunbed was a great idea My husband has a disability and everyone and i mean everyone was so helpful to us the servers when we couldnt rush to the table for dinner the mens in the golf buggys that helped us to our room the server lady in the blue grill at breakfast who helped with our table and welcomed us every morning and Ruth who made or holiday so much easier for us THANK YOU We would defiantly return to this hotel and i hope we do everyone was great x
louise s - Birmingham, United Kingdom
I went here with my family and it was amazing. The entire staff were so friendly. The restaurants were great. The bartenders were great the wait staff was great and the entertainment staff was incredible. David , Mar, Abraham and the rest of the entertainment staff made it a point to say hello and engage with my family everyday. Cristell was our waitress and she was like our best friend. Johnathan took us out on a Catamaran and he is amazing as well. I cannot remember all the names of the staff but I don’t have a single complaint about any of them. Thank You for the amazing experience.
Mike B
Beautiful location beautiful hotel, just gutted I didn’t book for longer, I will be back. Everyone is so accommodating, polite and helpful. We went for a friends wedding and quite honestly it’s the best I’ve ever been to. Veronica the wedding coordinator did an amazing job for Gemma and Peter and Dania was one heck of a bar lady at the wedding party. Also a shout out to Victor who made the best cocktails. And last but not least the entertainment team, especially those that I joined the bike tours with, Michelle, Eduardo and Mar made it such a lovely experience, their aqua aerobics was also top notch.
julesjj123 - Reading, United Kingdom
We had a great week at the Dreams Sapphire! Friendly staff, great 24hr room service, pool side and beach service. Our 4 year old had lots of fun at the explorers club. Excellent food and well kept grounds. Special shout out to Cristell and Antonio at the beach bar, great people and great service 👍 We would recommend the dreams sapphire 🙌
972CarolineB972 - Richmond Hill, Canada
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