Dreams Sapphire Resort & Spa

Overall great experience. The room was smelling like humidity/mold, and we had some ac issues but overall, I think it was very positive. The entertainment was great: Tony was excellent. We did a guac making class with a chef, led by Tony. I also think the explorers club was excellent. Those ladies: Yadaira, Nancy, fanny and Sofia, and Mich were wonderful. Our kid was more than happy with them, they had excellent activities like junior chef, trampoline etc. The entertainment every night was excellent!

Staff and ET were so kind. Didn't have any difficulty getting around the resort. Pools were heaven- not too cold for us. Very refreshing after a week of hot sun. LOVED it. Wish the beach was without the seaweed but that isn't the resort's fault. We are pool people anyway. Other than Saturday night, peaceful evenings and early to bed for us. Dinner wait times weren't too bad and there was always a place to go for food and drinks, including room service. Drinks were plentiful and available. Shoutouts to Sam, Mar, Sergio on the bike ride, Eloy at Portofino (twice), Angel, Michelle, Fernando, Francisco and ____who made the crepes so good, Marco at the Frech restaurant, Armando, Rafael, Lananai, Tony was a superstar supervisor ET trainee, Manual at EL Patio and our favorite pool bartenders Gabriella and Andy. We went back to our spot twice because of Andy.

Went for or 30 year anniversary ..Upgraded $900 to an ocean front ..Was woken up 2 mornings to construction going on in our hallway..Worker came to our door and apologized for the inconvenience and asked how they can make it right I said idk what do you normally do? I finally just said send my wife I massage from the spa..Worker replied oh I can only give a discount .. Our upgrade came w the rooftop pool which had 6 constructions workers in it everyday installing a glass wall Talk about about annoying At least mention to me when I was upgrading about the bs going on w construction

This was a 10 out of 10 resort! So many activities in the pool, beach plus the water slides. Staff was so amazing and friendly and provided awesome service. Service was great throughout the resort, at the pool and in all the restaurants. Food was so great, some of the best meals we have had.

This resort is a smaller property but offers a very nice getaway. Maria Cordova was our housekeeper and she was terrific! Our room was always cleaned and restocked quickly and efficiently. Daniel at poolside was extremely helpful and attentive. He remembered us daily and helped us when needed. All of the staff at this resort are very helpful and friendly.