Dreams Sapphire Resort & Spa

We got married at Dreams Sapphire in April 2026 and are so glad we chose this as our venue. We stayed for one week, and here is our honest review! First, general impressions of the resort. My husband and I have both been to Mexico three times, and agreed that the food here was the best of the places we’ve been to. The French and Italian restaurants were our favorite. The buffet food was generally pretty good. The only thing I’d stay away from is the poolside cafe - my husband did get sick after eating some mystery beans and meat that had been sitting out in the sun. The amazing staff was another thing that really stood out about this resort. They were so friendly and accommodating, and truly went out of their way to ensure you are well taken care of. We were in the Indigo Preferred Club so we had access to the rooftop pool and sushi restaurant, and the bartender on the rooftop Victor did a phenomenal job. He always made sure our drinks were filled and made the drinks with high quality liquor. Highly recommend upgrading to Indigo not just for the amazing infinity pool and free day bed access on the rooftop, but also for the nicer rooms with the oceanfront view and jet tubs on the balcony. One main con not specific to this resort, but any resorts in the area are typically affected by a ton of seaweed buildup this time of year (I think it’s called sargasm), which made the ocean not swim able. The staff tried so hard to clear it out daily, we even watched this poor man get stuck in the sand and have to dig his way out multiple days in a row, so they tried really hard to clear it but by midday it was already bad again. Luckily, the great pools and Isla Mujeres excursion we did made up for it, so we weren’t missing the ocean beach that much! Entertainment was also a highlight. We did not have any kids, but the shows that were directed toward kids were still fun to attend as adults! We enjoyed the pool activities, acrobatic shows, silent disco and karaoke at night, and more! Other kids in our family also really loved the waterslides and the VR games. As for the wedding, it was seriously the most incredible day. Veronica Prado was our wedding coordinator, and she did such an amazing job, really going above and beyond. We had our ceremony and reception on the Sky Rooftop, which is a private venue with ocean views, and stuck to a modest budget of $20k with only the most essential add-ons (e.g., DJ package with dance floor, OV film photography, bridesmaid bouquets repurposed as centerpieces, overhead lighting, extending the reception by 1 hr). It was difficult to envision how the day would unfold with just a couple video calls and otherwise only email correspondence prior to our arrival, and we did have a mixup with the ceremony location, but she found a way to fix it for us that ended up working out even better than our original plan. Despite the uncertainty leading up to it (and numerous budget adjustments that she was kind enough to accommodate), it all turned out better than anticipated. There were things we didn’t pay for that she did for us free of charge, like upgrading the color of our flowers to match our wedding colors, adding table runners, and lighting off fireworks during the first dance. The sand ceremony was also a really nice touch. Veronica also did a great job coordinating everything the day of to make it as stress free as possible for us. We don’t have our photos from OV film back yet, but we did get the ones back from the Dreams Adventure Photos team which were included in our package. They got some great candids of us while our main photographer handled the main shots, and I’m excited to see how our ceremony video turns out! The staff, including Dania and the waiters, also did an incredible job getting all the food out hot and on time, and kept the shots coming all night! We also felt like we could trust them fully - we accidentally double paid one large sum after my card declined the first attempt, and they refunded it for us promptly. The DJ Rodolfo did a great job too! The wedding food was good (soup was the best part, main dish was small portions but well-cooked), and the venue was beautiful. Other perks were steaming our clothes the day before the wedding, rose petals and champagne on the wedding night, and room service breakfast the morning after! My husband’s extended family has high standards when it comes to travel, and they all agreed that they want to come back to Dreams Sapphire again as a family!

From the moment we arrived at Dream Sapphire Resort, we were treated like VIPs. A welcome of special drink of our choice was given to us in the front desk. For the duration of our stay, the staff went above and beyond to insure that we were comfortable, whether it be with drink service on the beach or an extra serving of guacamole at lunch. But while we might have felt like VIPs, Dreams sapphire resort staff was just treating us with the same care and devotion that all hotel guests claim to receive. All the different restaurants and lounges, so there is never a shortage on food or drinks. An all-inclusive resort, is that you can do as much or as little as you want. We can positively say that we would have extended our stay if we could. Sometimes all you want to do is absolutely nothing. The all-inclusive experience is the epitome of relaxation. No long bus rides, no waiting in long lines, and no searching for ATMs. Just sit back and soak it all in. Psychologists have also proven that staying at an all-inclusive resort actually leads to a more relaxing vacation, as you don’t get stressed by pulling out your wallet for each and every purchase. If you're thinking of a resort that is all inclusive... this is the one to go to... we thank you all staff at this dream sapphire resort ... Ilcia canto con gretell s. La cubana y la Puertorriqueña(PR) "partir el bate y botar la pelota"... thank you to everyone.

Our family travelled out and arrived at Dreams Sapphire on the 14th May and stayed for 10 nights The staff were amazingly helpful and attentive from moment we arrived after a very long day of travelling We were speedily checked in at the Preferred club and taken by golf cart directly to our room Our room was spotless and was cleaned to a very high standard every day by our cleaner Sandra We ate at all the restaurants in the evenings and highly recommend El Patio and Portofino The entertainment staff were amazing and had activities on all day Mar and Eduardo were the stand out 2 staff members of entertainment staff! I would highly recommend staying here - the best family holiday we have ever had!

Everything was perfect. So much fun we kept busy every day with fun activities. The staff are so great and so experienced at their jobs

Just returned from 10 nights at Dreams, had an exceptional time. Must agree with many others, all the staff are excellent, I know you should not have favorites but Felix by the preferred room was great, as was the lady in the coffee shop. Food was ok, something for everyone, The Mexican and Italian very good, Bluewater Grill terrible!!. We would not return because we never do, however, would highly recommend staying here, not sure we would go back to Mexico as the beach and the sea were awful (Not the hotels fault as they try the best they can) and the stench of seaweed was really bad a couple of days. Our friends from over the pond have 2 volume settings, loud and exceptionally loud so take ear buds!!.