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Find pockets of luxurious seclusion and a new approach to all-inclusive at Dreams Sapphire Resort & Spa, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.
Dreams Sapphire Resort & Spa
SM 11 MZ 9, Lote 10
Cancun, Mexico
CP 77580
Nearest Airport: CUN
We had our wedding at Dreams Sapphire Resort and Spa and had an amazing experience. Our coordinator was incredible from start to finish. She kept us informed throughout the entire process and made sure every detail was handled, including special requests. We planned for over a year and worked closely with the wedding team to make sure everything came together perfectly. The events were beautiful and well organized, and our guests had a great time. The DJ did a great job keeping the energy up and the dance floor was full all night. The food, service, and amenities were all excellent. Guests especially enjoyed the restaurants, room service, and activities around the resort. The staff was friendly and helpful across the board, and everything felt very well coordinated. We also really enjoyed the spa experience and the variety of things to do throughout the stay. Overall, it was a wonderful experience and we would absolutely return. We highly recommend this resort for a wedding or vacation!
Ashley W
Horrible hotel, very dirty and outdated even tho being presented as "remodel" boring and food is low quality. Very rude staff. Beach was empty because no one was able to use it due to seaweed. The entire hotel smells like rotten seaweed. Room was missing a lot of stuff, coffee cups. robes. slippers and the hot tub in the balcony was dirty.
Anastasia R
Paid for a swim up room. Told after I couldn’t have it the full time and that they will refund me the monies owed within 20 days. I chased it yesterday and today they tell me it will take another 12 days to pay my money back. Ridiculous. I won’t comment too much on the poor service however one evening they took drinks off my table and put them on another table after my daughter drank from a glass. What an odd thing to do. Why not get more. They try and speed you up with sending starters at the same time as a main in the restaurants. Sun loungers are aggressive. Wake up at 3am to put a towel out or they are all gone.
Publover892
Our daughter had her destination wedding here and it was the best wedding ever! The wedding coordinator, Veronica, delivered on everything my daughter wanted to make this a magical experience.., and then some. The offerings and service could not have been better. The 3 day event was enjoyed by all who attended. The food and drinks were also terrific.
Sandra W
Old resort and it shows. Room was below average, needs more lighting & cabinet was falling apart. Only thing to do there was drink, eat and be at the pool. Beach was terrible and shows in the evening were very low budget kid shows. Bored by 6pm. Don’t waste your time and money here.
LaShonda K
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