Dreams Sapphire Resort & Spa

We want to thank and express our gratitude to Sergio (Brown Sugar) from Entertainment for always helping us with information about activities and with his Aquaerobics classes, without a doubt the best!

This place met our large family of 22's needs! Staff was so friendly and attentive. The entertainment crew got everyone up and dancing! Our ages ranged from 79 all the way from to 5 years old and there was something for everyone.

This Resort was absolutely amazing! We came for our wedding and did not do a site visit beforehand, we went off of photos and reviews from other people, and we are so glad we did. We were paired with Vianey for our wedding coordinator and have nothing but great things to say about her. She was so responsive and helpful from day one and took so much stress off of me and always knew how to reassure me on everything if I started to spiral or stress. She made our wedding unforgettable and did such a good job at decorating and setting up our reception and ceremony space. We originally had our ceremony booked for the beach, however we changed our minds about a month before due to high levels of sargassum and she changed to to Jardin del ..., which was incredible and we are actually so happy we did this location instead. For our cocktail hour and reception we upgraded to the rooftop and it was better than we could have ever imagined. The view was incredible and Vianey and her team did such a wonderful job setting it up for our special day. It was also great that it was just an elevator ride up from the ceremony space. We used adventure photos through the resort as our photographer and had Israel and he was fantastic! We haven't received our pictures back yet as our wedding was less than a week ago but he showed up some sneak peaks as he was taking them and they were already wonderful, we are so happy we used them rather than doing an outside vendor for photos. The waitstaff and bartenders for our wedding were so attentive and friendly to us all. All of our guests came up to us multiple times telling us how amazing everyone was and how beautiful our wedding was. We would not change one single thing about our wedding day. We also had everyone tell us the food was the best wedding meal they had ever had! For the resort itself, we loved it! It was the perfect size when going with a bigger group so you still can see everyone, but still have the option to have some time alone if you wanted to. Literally the only complaint was that our room smelled TERRIBLE, like a dead mouse or something. We didn't say anything as we knew this was the only swim out room left and we didn't want a different room category, so we just kept our sliding door open when we were in the room which helped. Another small thing is that this resort is supposed to be non smoking (they have a designated area) but there were so many people we saw smoking on the beach and by the pool and no one ever stopped them. If anyone is looking at this resort for a wedding or even just a vacation, do it! We are already planning our anniversary trip for next year.

My friends and I had so much fun staying here! The entertainment team was great (shout out to Abraham & Sergio)! They were funny and kept us truly entertained our entire stay.

Abraham was my favourite worker by far, took me and my friends for a bike tour and showed us all around the city. He has a great personality I wish I wasn’t gone so I could say a final goodbye