Dreams Sapphire Resort & Spa
Cancun, Mexico
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About the Hotel
Find pockets of luxurious seclusion and a new approach to all-inclusive at Dreams Sapphire Resort & Spa, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.
Location
Dreams Sapphire Resort & Spa
SM 11 MZ 9, Lote 10
Cancun, Mexico
CP 77580
Nearest Airport: CUN
Amenities & Services
- Concierge
- Spa
- Laundry Service
- Childcare
- Fitness Center
- Bar/Lounge
- Room Service
- Boutique
- Kids Club/Programs
- Beach Access
- Business Services
- Tennis Court
Reviews for Dreams Sapphire Resort & Spa
Great honeymoon!
Israel Lopez was a great server! Very friendly & remembered us each day!
emmajclark2019 - London, Canada
Dreams Sapphire was a fab holiday.
Just back from Dreams Sapphire and had such a lovely holiday. Our room was clean,large with all the amenities we needed. Housekeeping was fantastic Elisa and the team were amazing. Mini bar stocking was a bit hit or miss but we never ran out. We used the Hyatt app for maintenance or if we needed anything replaced and they were super efficient. We were preferred this time and we only received the Pringles and M&M's twice during our stay. I do feel this should have been more consistent. The tv had loads of channels but although we had the option to change to English everything stayed in Spanish. It would have been better if this option had worked. We could not enable subtitles either. It's the little things which make a stay more enjoyable especially as we had a few days of torrential rain and storms. A shout out to the staff at Coco Cafe always a cheery smile and a chat. We loved the restaurants and found the quality of food to be very good throughout. Staff again amazing and World Cafe were spot on with friendliness, service and a welcoming smile. The preferred adult pool was exceptional. Carlos and Jose the trainee were outstanding in their service. Resendo, Navidad, Laura, Antonio and Edgar made our stay so special. The quality of drinks were amazing. Property kept spotless throughout and it is a beautiful small resort with lots of wildlife to enjoy. We took part in a couple of activities which were well organised and entertainment team were great. This was a more relaxing holiday for us. Dreams Sapphire you did not disappoint and we would definitely return. Great Hyatt/AM resort standard as usual.
ScotlandJill - Scotland, United Kingdom
Great resort - very friendly
I want to shout out to Israel Lopez for amazing service at the World Cafe every morning. He was on top of everything, interacted with my 4 yr old making her laugh and enjoy herself. He would make a mouse out of the cloth napkins and make noises. Super special and memorable. A+
Eric H
Stunning, Beautiful, Amazing!!
Dj armando plays the best music!! Such a great party atmosphere!! Any song you want he has & plays!!
Cattty1 - London
Dream Wedding
The staff at Dreams Sapphire is the best you will find. They made my son and daughter-in law dream wedding come true. The thing to share if you are going in September or October for white sandy beach and blue water you will not get that this time of the year. But the staff and pools more than made up for lack of beach access.
Tammy D
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