Dreams Sapphire Resort & Spa
Cancun, Mexico
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About the Hotel
Find pockets of luxurious seclusion and a new approach to all-inclusive at Dreams Sapphire Resort & Spa, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.
Location
Dreams Sapphire Resort & Spa
SM 11 MZ 9, Lote 10
Cancun, Mexico
CP 77580
Nearest Airport: CUN
Features and Amenities
- Dining
- Poolside Dining
- Private Dining
- 24-Hour Room Service
- Swim-Up Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- Private Beach
- Game Room
- Boutiques
- Pool & Beach Cabanas
- Tennis Courts
- Car Rental
- Theater
- In-Room Amenities
- Air Conditioning
- Bathrobes
- Ceiling Fans
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Marble Bathrooms
- Luxury Linens
- Activities
- Cultural Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Windsurfing
- Scuba Diving
- Snorkeling
- Yoga
- Table Tennis
- Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Babysitting
- Kids Pool
- Kids Club
- Teen Club
- Nearby
- Historic Sites
- Shopping
- Golf
- Nightlife
- Interests
- Beach
Reviews for Dreams Sapphire Resort & Spa
Amazing!
What an amazing hotel, very clean, the food is delicious, and so many activities to make the stay more fun, thanks to Abraham for keeping us always active.
Mariana H
Abraham and his team are fun!
Amazing place to stay with lots of fun activities that kept me active all the time! The staff was really friendly and Abraham and the entertainment team was super friendly and fun!!
Alejandro U
Just say No
This is not a Dreams standard. Resort is run down, small and inadequate. Birds everywhere. Looks more like a one pool overrun water park. Beds were horribly uncomfortable and rooms were outdated.
kristah723
Family Vacation
We typically go to Beaches resorts, so we weren't 100% sure what to expect at Dreams Sapphire. I was pleasantly surprised at how amazing all of the staff were on the resort! They really made the stay amazing! The one thing I will say needs improvement is the dinner situation. You can't make reservations (except the Hibachi) and in order to even eat at the restaurants, you have to have your whole family dressed and ready for dinner and be one of the first people in line at the restaurants. This is a pain! They really need to give our buzzers (only 1 restaurant did this) and honestly, if they had more staff in the restaurants, they could move more groups through. If you weren't one of the first people in line and immediately get a table, your wait was like 2 hours and 45 minutes! So if they could solve this problem, I honestly would give it 5 stars! The other comments are from my teenagers ages 13-19. They think there should be soft serve ice cream (this was a huge complaint), the dinner issue as mentioned above, and that they would have liked grilled cheese as an option and so more "kid" type foods. Oh, and they felt the Hibachi should have dipping sauces for the meat and lo mein type noodles (apparently my kids all love the noodles over rice). Apparently for kids it is the little things! I would also highly recommend the tour to see the 4 Cenotes if your family is adventurous. My kids tell everyone this excursion day was their favorite day of our trip!
Heather P
Amazing Resort
This resort is incredible. Great customer service all around, amazing food, comfortable, clean rooms, ample entertainment. Delicious drinks, cute cafes, lots of fun things to do!
Rachel B
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