Dreams Sapphire Resort & Spa

Our family travelled out and arrived at Dreams Sapphire on the 14th May and stayed for 10 nights The staff were amazingly helpful and attentive from moment we arrived after a very long day of travelling We were speedily checked in at the Preferred club and taken by golf cart directly to our room Our room was spotless and was cleaned to a very high standard every day by our cleaner Sandra We ate at all the restaurants in the evenings and highly recommend El Patio and Portofino The entertainment staff were amazing and had activities on all day Mar and Eduardo were the stand out 2 staff members of entertainment staff! I would highly recommend staying here - the best family holiday we have ever had!

Everything was perfect. So much fun we kept busy every day with fun activities. The staff are so great and so experienced at their jobs

Just returned from 10 nights at Dreams, had an exceptional time. Must agree with many others, all the staff are excellent, I know you should not have favorites but Felix by the preferred room was great, as was the lady in the coffee shop. Food was ok, something for everyone, The Mexican and Italian very good, Bluewater Grill terrible!!. We would not return because we never do, however, would highly recommend staying here, not sure we would go back to Mexico as the beach and the sea were awful (Not the hotels fault as they try the best they can) and the stench of seaweed was really bad a couple of days. Our friends from over the pond have 2 volume settings, loud and exceptionally loud so take ear buds!!.

My husband and I had an amazing time at Dreams Sapphire Resort and Spa while there for our nephew's wedding. The welcoming atmosphere made us feel extremely comfortable, while the tranquil setting melted away weeks of stress. Our dining experience at The World Cafe was remarkable! The charming hostess pleasantly greeted us at the door. Young Sergio and Daniel D. warmly welcomed us into the establishment with cheerful demeanor and impeccable service every single time we dined for breakfast or lunch. If they were not there then Señor Daniel, Señor Sergio or Alan were there with the same energy to make our experience enjoyable. All of these gentlemen were beyond outstanding! The immaculate service and attention to detail made my husband and I feel like A-list celebrities! More importantly, we felt like family 🫶🏾 We will be returning just to see them again! Thank you Sergio and Daniel D from the bottom of our hearts for making our experience a spectacular one we will remember for life! If you ever visit Dreams Sapphire and dine at The World Cafe make sure you ask for Sergio, Daniel D, Señor Daniel, Señor Sergio or Alan so you can feel like family too!

We loved the hotel, we saw animals on trees every morning, lizards, coatis, my kids lived them. Poop entertainment team is excellent!! Daytime and nighttime shows as well. For us the best restaurant was the buffet with the kids. Italian restaurant was a bit disappointing, but other than that I can not say any negative about the hotel. We really did enjoy our stay, staff are really nice!