Dreams Sapphire Resort & Spa

Went here to get married, I do not recommend. They were very nice, available, and friendly until we paid our deposit and invited fifty guests to attend. Once they have your deposit and know your friends and family already booked the charges keep going up and up, suddenly you have to pay outrageous amounts for things like lights or napkins. Was very difficult to get any explanations out of anyone, the wedding planners seemed too busy to assist you. We ended up cancelling them as a venue and held our wedding off resort, best decision we ever made. Because we already booked the hotel we still stayed there but it seemed like we were not welcome. Even though we were there for our wedding they would not acknowledge we were there to get married. Also, it is impossible to get almost anything out of any staff unless you bribe them. For example If you want a table at a restaurant you have to slip someone a 20 or you’re waiting 30-120 minutes. The report recently added a few more blocks of rooms and didn’t properly upgrade their infrastructure so if it’s not full it’s a lovely place but if it’s full it’s over crowded and near impossible to be comfortable. The added rooms and overwhelmed infrastructure is probably why the wedding staff seemed uninterested in helping us, they were probably overworked. If anyone would like to know more about why you should not get married here you’re welcome to reach out.

My second trip to a Dreams resort in the past few weeks and the Dreams Resorts never disappoint. The rooms are spacious, however some of the buildings are far if you have any issues walking. They do have shuttles to pick you up if you prefer. The restaurants, nightly entertainment, and lobby are all centrally located. There are plenty of activities around the pool, in the lobby and on the beach. The only complaint from our group of 13 was the pool bar closing at 5:00pm. We were hoping for 6:00pm but just a suggestion. The entertainment in the lobby, at the pool and the Theatre was awesome. The beach was okay.... lots of seaweed, but it happens. Still very walkable. Overall, a fabulous resort, highly recommend!

Very short Amstar ride to the resort within 25 minutes. The resort itself was beautiful. Grand entrance and lobby area. Entire resort was so clean, many workers always around cleaning ,maintaining , and assisting!

The resort location is stunning and feels intimate with enough to keep our whole family occupied. Our pool deck server Andy was exceptional and he set the bar for hospitality.

Eletuero is as great! Beast food and entertainment at the resort ! He was very helpful. Very outgoing! Come here for the best service in the entire world. Also for dessert please get the chocolate lava cake with ice cream! ELLIE aka Eletuero is the best !!! The best Valeria hostess ever!!!!!!!!!!!!!!! She was so nice and helpful