Dreams Sapphire Resort & Spa

Just back from 2 weeks here and was amazing! My husband and eldest loved all the activities and did all the pool based games. The food was amazing- my personal favourite was the French restaurant and Hibachi also amazing. Pool was massive which made up for the beach being out of use due to the seaweed (a bit smelly at times but knew this would be an issue before we went) If you want an amazing beach go to Isla Mujeres as was stunning! Finally a massive shout out to Sandra our housekeeper who did a fab job every day for us

We had an amazing time at Dreams Sapphire resort. Everyone is so nice and friendly. Service and food is top notch! Israel and Alberto from the breakfast buffet are the best! We’re sad to leave but we’ll return soon. My 11 year old daughter said she felt at home here. That says it all!

We had a great time at Dreams Sapphire. We enjoyed the secluded preferred adults only pool. The entertainment staff was wonderful, especially David and Mar, who made my family and friends feel welcome and comfortable at the resort. The resort was wonderful, food was good, and the drinks were excellent!

We had a great week-long stay at Dreams Sapphire 8/1-8/8 with our 1-year-old daughter. Met a lot of great people! We loved the wait staff, especially Daniel Diaz, Geremiah, and Israel at the breakfast and lunch buffet, Francisco, Natividad & Gabriella at the pool serving us drinks all day long, and our pool concierges Daniel & Carlos who prepared our Bali Bed daily. We also loved Javier at Portofino and our room maid, Mildred!

My wife and I took our kids and grandkids as well as some of their friends and their families to Dreams Sapphire Resort and Spa. While my wife and I typically go to adults only (Secrets & Zoetry), this time we traveled with our children and grandchildren, and this resort was the right choice. The rooms were nice, a little dated but clean and we had no complaints. The staff was amazing from the concierges at check in, to the waiters and waitresses in the restaurants, pools and bar areas, to the bellman, the maintenance staff, housekeeping. They were all so kind and friendly. Fabio from UVC/Preferred club checked in on us daily and Luis arranged special dinners for our large group. Our grandchildren, who were between the ages of 6 and 12, loved the resort. They thoroughly enjoyed the food at Gohan, Himitsu, Bordeaux, Portofino and every morning having breakfast at El Patio. It was hard to enjoy the beach with the challenges with seaweed (no fault of the resort and staff), but we made up for it playing in the pools, and the kids enjoyed the waterslides. The staff was amazing, fun to engage with each day and they made sure we had everything we needed. The food and drinks at this resort exceeded my expectations. I thought Dreams would be a step down from what we realize with Secrets, but we were not disappointed. I would definitely return to this resort with my family.