Dreams Sapphire Resort & Spa

no elevators to get to your room can’t find pool chairs people save them at 5 AM but don’t use them until 10 AM. Nightly shows were very poor

This one is a long haul from San Pedro and the road is quite rough, but that’s the only thing I would change! Rent a golf cart and make the most of it! The resort is gorgeous and our one-bedroom unit was super cute and well appointed. They provide drinking water, and there is a full kitchen. During our early April visit, the place was very quiet, which we appreciated. The on-site restaurant was good and we found several nearby restaurants to be very good, too. The front office staff were very helpful in arranging a few tours for us, which we really enjoyed (Mayan Ruins/Cave Tubing & Caye Caulker snorkel adventure), and we loved stopping at the Eco Museum which is nearby and should be part of your trip if you stay at Sapphire Beach Resort. The hotel staff is great at arranging for housekeeping, water refill, and anything else you may need. Overnight security guards were available for needs after the office closed, too.

My husband and I recently became members. We really look forward to using this timeshare to enjoy some retirement time. From an entertaining presentation to all office personnel involved with the process, we were treated great and have nothing bad to say about any part of it. We have been totally satisfied with this group and have only experienced extremely good customer service. Our go to person with Sapphire Resorts is Sonny. He is wonderful. He explains things completely and in terms you can understand. He will not leave you hanging and questioning anything. He responds to our requests quickly and has always been available to help when we call.

Wonderful week here! Loved all the lobby and pool entertainment. Rooms were good. We had reserve which gave us more benefits (like a quiet pool when we chose to go) but rooms were still the same. Staff were great and resort is very clean.

Our family of four spent Spring Break here and were in awe of the entertainment team. We usually go for the beach, but with the unusual amount of seaweed, we spent most hours at or near the pool. They kept us entertained with great activities and amazing performances. The slides were an added bonus, too. The landscaped walkways were enjoyable with animal sightings along the way. The specialty restaurants were delicious and the buffet options were plentiful. The spa was wonderful! The staff were fabulous, too- Responsive and engaging. Highly recommend for a family vacation. Only feedback- staff need to clarify pool chair reservation rules up front and be consistent with those rules.