Dreams Sapphire Resort & Spa

This is our last day here and we are so sad. We are a family of five including a 7, 8, and 10 year old. There’s a lot of activities for both adults and children! We absolutely loved the buffet. We had Alberto as our server the first day we arrived, and he was such a treasure. He welcomed us so warmly and made the kids their new favorite mango drink! This resort made us feel so welcomed. We will be back!

I had a great time. This was my daughter's first resort experience and she loved it. She can't wait to go back. My favorite activity was the silent headphone party and hers was the fire show.

The atmosphere is great for both adults and kids. The staff are so incredibly kind and helpful and willing to do whatever it takes to make your experience the best it can be. From Jonathan, the manager at Bordeaux, to Carlos at the main pool, to Francisco and Yovani at Gohan the experience is 5 star service. Would bring my family back here for next years vacay.

Highly recommend this resort for a family vacation. We had kids ages 4 to 13 and everyone had something to do. The food quality exceeded my expectations and I'm a foodie, their wine list (not included in the all-inclusive) was excellent for a wine lover. Regular rooms are OK, what made the experience so good for our family is the Villa and rooms with infinity pool. We had family in a nearby Dreams Riviera resort and their experience was not great even though it's the same ownership and same restaurants.

We have stayed in many Dreams properties. This hotel by far does not meet the Dream quality. It was extremely run down. The rooms had countless issues. Our family had their room flooded bc the toilet started leaking over night. The staff refused to change their room. Their shower did not drain. We offered to pay for the upgrade and staff would not budge on moving. I was extremely disappointed with this property. I recommend Dreams Natural, we stayed here before and it was an amazing experience.