Dreams Sapphire Resort & Spa
Cancun, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Find pockets of luxurious seclusion and a new approach to all-inclusive at Dreams Sapphire Resort & Spa, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.
Location
Dreams Sapphire Resort & Spa
SM 11 MZ 9, Lote 10
Cancun, Mexico
CP 77580
Nearest Airport: CUN
Features and Amenities
- Dining
- Poolside Dining
- Private Dining
- 24-Hour Room Service
- Swim-Up Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- Private Beach
- Game Room
- Boutiques
- Pool & Beach Cabanas
- Tennis Courts
- Car Rental
- Theater
- In-Room Amenities
- Air Conditioning
- Bathrobes
- Ceiling Fans
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Marble Bathrooms
- Luxury Linens
- Activities
- Cultural Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Windsurfing
- Scuba Diving
- Snorkeling
- Yoga
- Table Tennis
- Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Babysitting
- Kids Pool
- Kids Club
- Teen Club
- Nearby
- Historic Sites
- Shopping
- Golf
- Nightlife
- Interests
- Beach
Reviews for Dreams Sapphire Resort & Spa
Avoid This Resort
If I could give it a zero star, I would. One of the worst vacation ever. 1. We couldn't even get in the water on the beach because of the seaweed. Piles of seaweed . There was one sign at the desk stating that the seaweed is uncontrollably but NEVER expected that you couldn't get in the water. We had to pay to go on another beach to get in the water. Being able to get in the water on the beach is what we look forward to while on vacation and we couldn't do that AT ALL... 2. Since we couldn't get in the water at the beach everyone was at the pool and there was not enough seating. Really there was no relaxing time. 3. The AC was not working in our first room but we had to stay in the room for one night before they could move us. 4. Was able to check into the other room the next day at 4PM and that room was no better . They came to fix the AC the following morning at 10AM but it didn't help so they gave us a fan. 5. No accommodation from the hotel. I wouldn't recommend this resort.
Bea F
Great service, but....
Great service but the A/C in all the rooms (we had two, and talked with other guests in the Preferred Area) is insufficient. One of the rooms we had was down right humid and sticky.
Paradise19258416949
Amazing
We had a wonderful stay! The water aerobics sessions were so much fun, and the bike tour was a great way to explore the area. The food was amazing with plenty of delicious options every day. The staff were incredibly kind and welcoming, especially Abraham, who made our stay even more enjoyable with his friendly attitude and excellent service. We would happily come back
Dominika Z
Amazing resort
Had an amazing trip here. The resort is everything the reviews rave about. I highly recommend joking for a bike tour or even the water aerobics. Abraham, part of the team here, made our stay feel like visiting a friend. He and the rest of the staff are beyond friendly and add to the overall experience here.
Colton M
Dreams sapphire resort
The staff are very helpful/funny Mar and Tony and aturato were very good they were always in the pool entertaining everyone. The only downside was the seaweed on the beach but otherwise they were great and I would like to say well done to eduardo at blue water grill
Archie N
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
