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Now Sapphire Riviera Cancun in Cancun, Mexico

Find pockets of luxurious seclusion and a new approach to all-inclusive at Now Sapphire Riviera Cancun, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.

The scenery along the beach and on the grounds of the resort is simply mesmerizing. Adding to the natural allure, Now Sapphire Riviera Cancun boasts three waterfront pools flanked with plush day beds that are shaded by palapas. The gentle sound of the ocean can be heard from nearly every corner. After a day in the sun, dine at one of six contemporary restaurants, enjoy a night cap at one of five first-class bars, dance the night away and enjoy nightly entertainment, or simply lounge on your terrace enjoying a glass of wine by moonlight. The resort's Spa by Pevonia is a relaxing refuge with an incredible list of treatments. Want to experience something new? Enroll in one of the resort's enrichment classes to learn a new skill, such as sushi making or candle creating. Become an oenophile at a wine tasting class or learn a new painting technique. You may want to explore the region with its ancient pyramids or stay put to do a little snorkeling. As a guest of Now Sapphire Riviera Cancun, you have continuous access to new possibilities.

Location of Now Sapphire Riviera Cancun

Now Sapphire Riviera Cancun
SM 11 MZ 9, Lote 10
CP 77580
Cancun, Mexico

Nearest Airport: CUN

Amenities for Now Sapphire Riviera Cancun

  • General Information
  • 496 Guest Rooms
  • Dining
  • Poolside Dining
  • Private Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • Private Beach
  • Game Room
  • Boutiques
  • Pool & Beach Cabanas
  • Tennis Courts
  • Car Rental
  • Theater
  • In-Room Amenities
  • Air Conditioning
  • Bathrobes
  • Ceiling Fans
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Luxury Linens
  • Activities
  • Cultural Classes
  • Fishing
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Table Tennis
  • Volleyball
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Family
  • Babysitting
  • Kids Pool
  • Kids Club
  • Teen Club
  • Nearby
  • Historic Sites
  • Shopping
  • Golf
  • Nightlife
  • Interests
  • Beach
  • Family

Reviews for Now Sapphire Riviera Cancun

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

I had never done an all inclusive resort before this and was amazed at how much i enjoyed this resort. I was worried i would get bored because i am not one who enjoys sitting on the beach or by the pool for longer periods of time but that was not the case with all the activities. They have a good yoga class in the mornings and the fitness area was really nice. The staff here was the biggest plus and were absolutely amazing. Everyone was so friendly and helped us out with anything we needed. Visiting this resort ensured i will for sure do an all inclusive trip again and certainly look at other NOW resorts if i go to a different city

tylerhanners - Springfield, Illinois

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Just returned from our 4th trip to the Now Sapphire and once again it was great! My husband and I went for Valentines Day. Everyone at this Resort must love their job, always happy and wanting to help with something. The food was wonderful, room very clean, grounds beautiful, beach beautiful ( lots of seaweed, no fault of the resort) but working every day all day trying to remove it, waiters/waitresses always so happy to see you and great at remembering your name and what you would want to drink, drinks never empty. Always something going on if you want to be involved if not just wonderful watching . I enjoyed the resort so much I am working on booking a trip to return next month with 2 friends. Please remember to tip, everyone goes above and beyond what they need to do.

caroleLovesPark - Loves Park, IL

TripAdvisor Traveler Review Rating Reviewed 1 day ago

We've been back almost a week now - and I'm ready to go back. We sprang for a Preferred room (oceanfront 2nd floor with a jacuzzi) and I am SOOO happy that we did. My DH and I are recent retirees and are more interested in quiet sun than in pool shots at the main pool. So having the ability to reserve a Bali Bed in the quiet of the preferred pool was heaven. Francisco and Daniel were wonderful to us and always made sure we had a spot for sun and relaxation. And Vincente and Jaime kept us in delicious beverages, dispensed with good humor and positive spirits. As far as I'm concerned, this pool/bar area alone is enough to make the extra $$ spent worthwhile! We stayed in building 6, which is on the outside (quiet) edge of the property, far away from the noise and business of the main pool area. It was perfect! The housekeepers kept it in tip top shape. Always immaculately cleaned and straightened. (Please do tip them daily - they make very little and even 50-100 pesos daily makes a huge difference to them.) We even forgot that we had our do-not-disturb sign on the door when we left for an all-day tour. Came back and the room was exactly as we had left it. A mess! I called and asked if it would be possible for them to freshen the room, and before we got back from dinner, the room was all done. Our son and girlfriend arrived 2 days after we did, and we were able to get them transferred to our same building even before they arrived. The preferred staff was always cheerful and helpful. And, having a quiet place to wait for our dinner reservations, where we had a private bartender/server and snacks was heavenly. The specialty dining rooms were all very good. Service and food both was always good, and sometimes was great. Our favorite by far was the Mexican restaurant which we unfortunately didn't try until our final night. Big mistake! The flank steak was the most delicious and tender beef we had the entire time. Also of note, they took wonderful care of our vegetarian son. No substitution or special request was ever too much trouble. In summary, the staff was fantastic here. We never encountered a single person who didn't seem genuinely happy to be working there. The grounds/gardens are immaculate and gorgeous. The pools are clean and well-cared for. The buildings are clean and well-maintained. Oh, and we booked a tour with the on-site representative. She gave us better prices than we found anywhere and was kind and patient with four A-type personalities, lol. I truly can't say enough good about this resort. We had a truly wonderful time.

WorldTraveler56 - Mead, Washington

TripAdvisor Traveler Review Rating Reviewed 1 day ago

We stayed for 6 nights starting 2/11/18. If you are reading the negative reviews, these people must have unrealistic expectations. The food and drinks here are spectacular (try a Bob Marley but avoid Mexican Flag shots). The staff is also very attentive. Ivan on the beach, Francisco at the swim up bar, Alberto at breakfast, and Jose at the lobby bar were phenomenal and very accommodating. Yes there was seaweed on the beach during this time (apparently only for a few months of the year), but staff is constantly attempting to clean it up. Please remember that these workers are not allowed to walk up and get water, but you can get it for them and hand it to them! They are working in the hot sun for your pleasure, so please try to do this. Many of our group members did that and they were very appreciative. The entertainment team was there from about 0900-0000 every day, always pleasant and happy to interact. The rooms were very spacious, beds were very comfortable. We lucked out and were in room 0435 without an upgrade, tropical view but building is steps from the beach. Air conditioning worked great (almost too good!). We did not upgrade to the preferred club and I wouldn't recommend it. Only advantages we saw were the adults only pool which is located in the middle of trees (no breeze and no ocean view), separate breakfast area, and apparently an upgraded mini bar. The food was very good, even at the buffet. I would have liked to see a bit more seafood, but the shrimp tacos at the beach grill were very good. Also near the outdoor food area by the pool, they do specialty items at aprox 1330 every day, including grilled ribs, chicken, tacos, etc. The specialty restaurants were also very good, we didn't go to the french or Mexican, but everything else was wonderful. They do special events, one night was a Caribbean buffet outside, food was great and had live entertainment. Overall we had a great time and I would return to this resort without hesitation.


TripAdvisor Traveler Review Rating Reviewed 1 day ago

I stayed for a week and wish it was longer, I have nothing to say to fault this hotel, the staff were extremely helpful and friendly from the moment we arrived to the minute we left. The quality of food was faultless, the hotel was spotlessly clean and well maintained, a very relaxing environment I would recommend upgrading to preferred club for access to the adults pool and bar plus sandbar on the beach offering premium spirits and excellent cocktails A special thank you to Daniel the concierge at the preferred pool and also Jaime and Vicente the bar staff at the preferred pool who were extremely friendly and made the most amazing cocktails, Carmen in the preferred lounge was also great, all of these staff are a credit to the hotel I have not doubt I will visit this hotel again

Catherine B

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