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November 8, 2017 for 3 nights for 2 adults.

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Paradisus Cancun in Cancun, Mexico

Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.

Start your day with a sunrise round of golf at the resort's 9-hole course, then as the sun warms the surf, sit down to a hearty breakfast at Naos, where delicious international cuisine is served daily. Stroll down to the beach to stretch out under the sun, or dive in, take some surfing lessons and have an exciting afternoon. Venture out for a fascinating day of snorkeling and scuba diving alongside stunning marine life, and discover the stunning beauty of the Mesoamerican Reef. Uncover the amazing history of Cancun with a trip to the Museum of Archaeology, followed by a day tour of the nearby Mayan ruins of Tulum, Xel-ha, Xcaret, and Coba. In the afternoon enjoy a leisurely yacht sail along the coast, play a friendly tennis match, or enjoy a cocktail and watch the sun set at any of the five bars. That evening enjoy the perfect dinner, whether fabulous cuisine crafted by the seven-Michelin-starred chef of Passion, the enticing sushi and Asian menu of Bana, or the contemporary Mexican delicacies of Mole. With an amazing day behind you, sit back and relax, enjoy the cool, starry evening, and imagine what your next day will bring at Paradisus Cancun.

Location of Paradisus Cancun

Paradisus Cancun
Blvd. Kukulcan, Km. 16.5 Zona Hotelera
Cancun, Mexico

Nearest Airport: CUN

Amenities for Paradisus Cancun

  • General Information
  • 794 Suites
  • Dining
  • 4 Bars
  • Poolside Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • 7 Restaurants
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • WiFi
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Gardens
  • Car Rental
  • 4 Pools
  • 9-Hole Golf Course
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Canoeing
  • Tai Chi
  • Yoga
  • Table Tennis
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Nightlife
  • Marina
  • Interests
  • Beach
  • Hotels

Reviews for Paradisus Cancun

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This is our second time to Paradisus Cancun, and we booked the family concierge because the royal service area was out of commission. The check-in had a couple of hiccups - we had to wait a while to be shown to our room after we were given notification via what's app that it was ready, but not a huge deal. we had booked the lagoon view with the king bed, but when we got to our room, there was a very strong unbearable varnish smell.. instant headache. Our butler immediately got us another room, and upgraded us to ocean view, which we were thrilled with, but this room only had 2 double beds which we were told would be put together, but it never happened.. a little disappointing bc it was my husband and I's 4th anniversary. Besides this, we were very happy with our stay, and we got excellent service from our butlers, Gabriel and Fernanda. They both checked in with us daily to let us know when they arrived and offered us help every day, booked our dinner reservations and made our stay vey special with bottle service, chocolate covered strawberries and rose petals. They also helped our friends and my husband plan surprises for me. Our housekeeping was excellent.. there was a lady that came by with a cart almost every day asking if I needed extra towels. We were very pleased with with the friendly staff all over the resort, and were always greeted with a Buenos Dias with a hand over the heart.. Our favorite place to eat, same as last year, was la palapa.. the food was amazing, and the staff (Cesar, Eddie, Moises, Jorge, Daniel, Joel, Ignacio? And others- lady waitress and the waiter with the gold tooth), went out of their way to make our time enjoyable. They also served us on the beach and Came up and down the stairs so many times to check on us.. My feet were very swollen from the heat, and they actually brought me bags of ice so I would feel better. Other restaurants: bana- the sushi restaurant - amazing food and quick service. Beautiful ambience with the indoor vines and plants.. mole - authentic Mexican restaurant.. the food was very creative. had cappuccino bean soup in a mug and had froth on top so it looked just like a cappuccino.. also had pork with a delicious sauce and sides. My favorite thing there was the mariachi band. They came up to our table singing.. also excellent were fuego- Latin fusion, market grill - Brazilian steakhouse, enso- Thai food, and vento- Mediterranean food. We liked to also go over to the coffee stand, gelato stand, royal service coffee area, and the swim up bar. entertainment was amazing.. we saw the Michael Jackson impersonator, the performers by the pool dancing, and the Mayan dancers. Cocos beach bar and the red lounge both had excellent service and friendly staff as well. I was also very happy to learn that the resort has a full time worker that releases the baby turtles.. I was lucky to be on the beach while one was being released. We also had hydrotherapy included, and went a couple days.. love the spa, aromatherapy and the shower jets.. as soon as you are in the vicinity of the spa, you can smell the citrus incense.. They have an area outside with the hydrotherapy with herbal teas, drinks, cucumbers and healthy snacks. Only complaints besides check-in.. the elevators smelled disgusting.. also, it is really hard to drink frozen drinks without a straw.. They werent available anywhere on the resort. Some of the frozen drinks and fruit juices had a very chemically taste, like there were artificial sweeteners. Overall, our stay was amazing and all of the staff went above and beyond and we would love to come back.

Nbas73


TripAdvisor Traveler Review Rating Reviewed 1 day ago

Well the place was nice along with the staff , one of the few downsides is the air conditioner, only your room has air , no ac in the restaurants . The other one is that someone came in my room and stole my money , once I called the security they came to my room asked me questions , they searched my room as well as my luggage making sure my money was not somewhere else in the room . They checked the electronic door mechanism to see who came in my room and and according to them no one but me enter the room ( figures ) . The next day I went and talk to another security staff member to tell them to check on the people that comes in to the hotel and sales you the excursions because they are the only people that have your hotel name of course and your room number so they know how long you will be out of your room , the guy looks at my face and said no that is IMPOSSIBLE , I laughed then as I tell him that it sounds like an inside job he assured me that they have a security system that no one can crack , I laughed some more and went back to my room , then I realized they are sitting on a gold mine , cause here in the US we have one of the best secured systems and Russia , North Korea and China were able to crack it so I hope they take advantage of this situation LOL ! Little to say I will never go back to that hotel ever again . PS I know they provide a safe in the rooms and my money was taken from a drawer , still an inside job so be careful use the safe specially if you are going to an excursion .

Omar R


TripAdvisor Traveler Review Rating Reviewed 1 day ago

I can’t wait to write this review, last week I was at Paradisus Cancun :AMAZING, beautiful, hotel, the lobby simple but great for me less is more!! , the reception was nice and the gentlemen that made our check in was very courteous, we get there a little early and immediately we were taken into the room : the rooms was very nice we had a lagoon view and the busy boulevard, but the entrance to the lobby was to far from the street that we didn’t hear any noise at all, the little fridge was full of drinks, cookies, chips a little downside, the bed was a little hard for me but I ask them if they can do something and immediately they send the housekeeper to put some soft stuff in the bed and was fine, the toiletries fantastic!!! And there was not that musty smell that sometimes you feel as a soon you enter the room overall great room , the buffet for the breakfast was really good they were changing the menu almost everyday, unfortunately I didn’t get the names of the people working in the restaurant, but everybody was really nice and complacent they go far and beyond to make you feel important, the bathrooms in the common areas as the pool, the lounge and around the hotel ; super, super clean, love the tacos and quesadillas corner , the Mexican restaurant was great, the Japanese, fabulous, but the level 0 of the hotel the best amazing beautiful, my husband and me had a massage OH MY GOD !!! You must have it !!!! was wonderful !!!! In overall wonderful resort, I will be back as soon as possible I definitely recommend this hotel

Colofox1959 - New York City, New York


TripAdvisor Traveler Review Rating Reviewed 3 days ago

When we exited the bus, there were friendly faces awaiting us. We were offered a washcloth which had a lovely aroma. We were assisted with our luggage and upon entering the hotel, noticed how beautiful it was from the distance. What I loved: -A quick and smooth check-in. -The room was beautiful - picture perfect. -We had access to the snacks, soda, water in the refrigerator, 24-hour room service (for a $5 fee), unlimited food and drinks. - Impeccable customer service. - There was a number of restaurants on the grounds which served very tasty food. - Housekeeping was amazing. - Their efforts to assist us and accommodate such a large party was greatly appreciated. What I would improve: - There were limited channels on the TV in which most of them were in Spanish. There were only a few programs in English. - I didn't enjoy the majority of their alcoholic beverages.

mflower275 - New York City, New York


TripAdvisor Traveler Review Rating Reviewed 4 days ago

Let me told you something, this hostel have a excellent customer services that a never received since we arrive to the total was like a fairly tale every person in the total was so kind and helpful believe me when I said that on the front desk they assign us a person Judith for us she was our referral in everything we wanted, I don't know if she was our counselor , because somebody told me that the person's in the desk for your floor is your counselor but for us she was the best , all the total is amazing I don't care the little things like construction in the pool for kids you what because because the hotel is wonderful that we do not care, Now Food amazing you have several options to choose what you want , the main buffet every day change the menu , my favorite restaurant was naos and ishi Pool amazing soooooooooo big Room omg comfortable went we arrive, they put flowers on bed and fruit and Champaign Then we get a tour in the submarine was the most wonderful experience that I never have. Know for me the only bad experience was because went we arrive in the airport there are to many people trying to sale tour for less please don't pay attention to the people listen don't do that , we expend all our day in other total they force you to buy apartments and is so maddening because you may want to run out of there and return to your wonderful and comfortable hotel and not leave there any more We went around the city and is beautiful but the people outside is different that the hostel you see the different everything is expensive. I invite you go and visit this place is for sure the best option for me was a spectacular

Omara L


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