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Paradisus Cancun in Cancun, Mexico

Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.

Start your day with a sunrise round of golf at the resort's 9-hole course, then as the sun warms the surf, sit down to a hearty breakfast at Naos, where delicious international cuisine is served daily. Stroll down to the beach to stretch out under the sun, or dive in, take some surfing lessons and have an exciting afternoon. Venture out for a fascinating day of snorkeling and scuba diving alongside stunning marine life, and discover the stunning beauty of the Mesoamerican Reef. Uncover the amazing history of Cancun with a trip to the Museum of Archaeology, followed by a day tour of the nearby Mayan ruins of Tulum, Xel-ha, Xcaret, and Coba. In the afternoon enjoy a leisurely yacht sail along the coast, play a friendly tennis match, or enjoy a cocktail and watch the sun set at any of the five bars. That evening enjoy the perfect dinner, whether fabulous cuisine crafted by the seven-Michelin-starred chef of Passion, the enticing sushi and Asian menu of Bana, or the contemporary Mexican delicacies of Mole. With an amazing day behind you, sit back and relax, enjoy the cool, starry evening, and imagine what your next day will bring at Paradisus Cancun.

Location of Paradisus Cancun

Paradisus Cancun
Blvd. Kukulcan, Km. 16.5 Zona Hotelera
Cancun, Mexico

Nearest Airport: CUN

Amenities for Paradisus Cancun

  • General Information
  • 794 Suites
  • Dining
  • 4 Bars
  • Poolside Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • 7 Restaurants
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • WiFi
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Gardens
  • Car Rental
  • 4 Pools
  • 9-Hole Golf Course
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Canoeing
  • Tai Chi
  • Yoga
  • Table Tennis
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Nightlife
  • Marina
  • Interests
  • Beach
  • Hotels

Reviews for Paradisus Cancun

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 23 hours ago

We spent a week here in February (Saturday to Saturday) with our two small children--our first full family vacation. We went with the family concierge option, which was well worth the additional cost. Our concierge hosts, Gloria and Maria were very attentive and responsive, and made sure that our time at the resort was not spent on worrying about reservations and the like. Of particular note was the Kids Zone/Baby Club, which we used frequently. Our 5-year old loved going to the Kids Zone, and the entire staff made sure the kids were always entertained with games, crafts, and other activities. We also made use of the Baby Club as well for our 2-year old. This feature gave us time to enjoy a couple of dinners without the kids, who we knew were happy and in good hands. The food was very good, and the service--on the whole--excellent. The buffet, Naos, was good, with a wide variety of options. I particularly enjoyed The Blue Agave as a lunch spot, which had very good tacos and quesadillas. For dining, our favorites were Fuego (our server here was first class) and Market Grill. The beach is very nice, and we were always able to find an umbrella. Although the water was a little rough, my 5-year old loved playing in the "big" waves, so at least for us, this was not a negative. The kids pool was also great, but it could get busy, making it difficult to find an available umbrella. We we able to get a Bali bed most of the days we were there. The spa is nice, although the massages, etc. are little pricey. Unlimited use of spa facilities (sauna, steam room) were included with the package we booked, so no complaints here. With that said, the massage I got was really very good. Another thing to mention is that the hotel is right across the street from a marina with a wide range of excursions, which was convenient for us given the age of our children. Overall, for a family with small children looking for a high quality all-inclusive, the Paradisus Cancun was a great choice for us.

DWF78 - Greater Cincinnati


TripAdvisor Traveler Review Rating Reviewed 1 day ago

I recently stayed here for 6 nights for a work conference. I stayed at the Jr Suite Lagoon View and had the "all inclusive" package. It was pretty special being able to go to most of the restaurants and bars on-site and have unlimited food and drinks. You did feel very VIP. The resort itself is lovely, large with many downtime options, including pools, bars, spas, the beach just at your doorstep, etc. Also, the staff were all varying degrees friendly and accommodating to very much so. The only main gripe was the housekeeping. I always find it quite disappointing when 5-star venues do not uphold consistent and standard housekeeping. Always makes me suspicious about what other standards may not be upkept. For instance, my bed was always made up differently, sometimes my toiletries were refreshed, sometimes not. Sometimes I got clean towels, sometimes not. Sometimes my toiletries items were nicely organized, sometimes they were left scattered. Sometimes the floors were cleaned, sometimes not. (You can tell by sand). Also, on my first evening, while I was in my room for a quick outfit change, I was almost instantly disrupted by very loud, ongoing knocking on the door - I had to YELL "one minute!!!" on the top of my lungs... And all it was, was a staff member asking if I wanted more bottles of water. He didn't even give me 30 seconds to respond before he kept incessantly knocking. I had to put the DND sign on my door every time I was in my room. Also, the restaurants on-site to vary in quality, and aside from Bana (which I found to be very western, unauthentic Japanese, with sashimi not being fresh, and certain dishes very oily), all the restaurants were fine to very good. All in all, very good resort, adjoining the beautiful beaches with plenty to do on-site.

MissXTraveller - Sydney, Australia


TripAdvisor Traveler Review Rating Reviewed 1 day ago

Stayed here for 5 incredible nights for my company’s annual sales conference and it was spectacular! the food was phenomenal in all the restaurants, the service was top-notch, the views and the accommodations were absolutely awesome. Will be heading back there for my own personal vacations very soon highly recommend place

Stephen C - Alpharetta, Georgia


TripAdvisor Traveler Review Rating Reviewed 1 day ago

Resort: Fifteen minutes from the airport. Check in was quick and efficient. We were then given a briefing about the hotel and how it works, where the restaurants are, how to make reservations for dinner and other amenities. We were given a booklet explaining the resort and the number of the person giving the briefing to call if anything is needed. The grounds are beautiful, and well maintained. The beach is beautiful with white sand and turquoise water. There was a show every evening at the central beach access. The Power Girls show was great. Especially the second half light show. Accommodations: We had booked a Ocean View Junior Suite. Our room was in building one on the fourth floor. You could not ask for a better view. The room was a good size, clean and the bed was comfortable. The sofa appears to have been spilled on in the past but you could see that it had been cleaned (normal wear and tear). The bathroom was stocked with four face cloths when we arrived but were not replaced when used. Bath towels were replaced. Housekeeping stopped by the room in the evening and we would ask for more then. Food: We ate breakfast and lunch at the Naos buffet nearly every day. There was a lot to choose from beyond the standard buffet items. There is something for everyone. Other than Naos for dinner we ate at other ala carte restaurants to try different cuisines. The Market Grill (Brazillian Rodizio) was very good; Bana (Japanese fusion) was OK but only OK because it was new to us. Wait staff very good explaining the menu. Enso (Asian) was OK also, same reason as Bana. There was a problem with my wife’s meal that was promptly corrected. Staff: The staff is exceptionally nice and helpful. You are greeted by every staff person you meet in the resort with a smile and a happy greeting The service was great at the restaurants and the pool. We need to mention Asuncion, the waitress at the pool. Get in her section and you will not want for anything. A special thank you to Ignacio Vazqez at the Naos restaurant. We ate breakfast there and when we returned for lunch the first day he knew our names and provided us with excellent service each and every meal. Also, Richie Vasquez and Jorge Alberto at Naos restaurant.

EZ_Pickins - Connecticut


TripAdvisor Traveler Review Rating Reviewed 1 day ago

Paradisus Cancun is a wonderful resort with phenomenal service. A special big Thank You to Sandra and Alex at the Family Concierge. They both are simply excellent at what they do, and were always so ready to help out with anything we needed. Thank you again, we will be back to see you for sure! Another thanks to Pascual, crishtlan, and Armando at Naos restaurant, we went to see them every day and they always had smiles waiting for us. See you next year!!!

SearchrTrvlr - Kelowna, Canada


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