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May 16, 2017 for 3 nights for 2 adults.

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Paradisus Cancun in Cancun, Mexico

Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.

Start your day with a sunrise round of golf at the resort's 9-hole course, then as the sun warms the surf, sit down to a hearty breakfast at Naos, where delicious international cuisine is served daily. Stroll down to the beach to stretch out under the sun, or dive in, take some surfing lessons and have an exciting afternoon. Venture out for a fascinating day of snorkeling and scuba diving alongside stunning marine life, and discover the stunning beauty of the Mesoamerican Reef. Uncover the amazing history of Cancun with a trip to the Museum of Archaeology, followed by a day tour of the nearby Mayan ruins of Tulum, Xel-ha, Xcaret, and Coba. In the afternoon enjoy a leisurely yacht sail along the coast, play a friendly tennis match, or enjoy a cocktail and watch the sun set at any of the five bars. That evening enjoy the perfect dinner, whether fabulous cuisine crafted by the seven-Michelin-starred chef of Passion, the enticing sushi and Asian menu of Bana, or the contemporary Mexican delicacies of Mole. With an amazing day behind you, sit back and relax, enjoy the cool, starry evening, and imagine what your next day will bring at Paradisus Cancun.

Location of Paradisus Cancun

Paradisus Cancun
Blvd. Kukulcan, Km. 16.5 Zona Hotelera
Cancun, Mexico

Nearest Airport: CUN

Amenities for Paradisus Cancun

  • General Information
  • 794 Suites
  • Dining
  • 4 Bars
  • Poolside Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • 7 Restaurants
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • WiFi
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Gardens
  • Car Rental
  • 4 Pools
  • 9-Hole Golf Course
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Canoeing
  • Tai Chi
  • Yoga
  • Table Tennis
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Nightlife
  • Marina
  • Interests
  • Beach
  • Hotels

Reviews for Paradisus Cancun

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This review is a little overdue, but better late than never. This was a special trip as we traveled with my aunt from California. We are not members but came as referrals of a member, thus we were assigned a 1 Bedroom Suite that was just awesome, spacious, and so comfortable. The resort was converted into an All Inclusive and from a Grand Melia turned into a Paradisus Resort, we couldn´t have been happier. The resort had over, if I´m not mistaken, 8 restaurants and quality places to dine, nicely set up buffets, and great service in each and everyone of them. A special shout out to Edna Sanchez whom assisted us with our reservation, member services are just awesome. She was so attentive and made our stay special. She had sent up some amenities to our children 4/6 years old that consisted of a back pack, t shirts, and a hat from the Paradisus Kids club. The girls in the Kids Club were special and so nice to our kids, our children appreciated all of them but one of them caught our son´s Franco´s heart and treated him so special everyday, Pamela you are one of a kind, gracias!!! This resort is great all the way around. The only negative, is at the front desk checking in at 9pm after member services VIP is off the front desk seems to have a problem and an attitude assisting the guest who are checking into the member units, it was a huge turn off, we are paying just like everyone else and deserve the same service. Above all our family really enjoyed this resort.

Franco N - Puerto Vallarta, Mexico


TripAdvisor Traveler Review Rating Reviewed 1 day ago

Bana is amazing mUst get the Yalu son with shrimp. Veronica is the best waitress ever!!! Everything was delicious and on time. The most beautiful restaurant. Flowers and leaves from ceiling to floor! Take your pictures at night when everything lights up

Iluvacas - Nyc


TripAdvisor Traveler Review Rating Reviewed 2 days ago

Paradisus cancun is a beautiful resort. It is one of the older properties and maybe can use a little updating but it is still beautiful. It’s about a 15-20 minute ride from the airport. Check-in was seamless and we were greeted with drinks upon our arrival. All of the staff we encountered throughout the resort were friendly and helpful. We opted for the lagoon view, which wasn’t really much of a view at all. Our room was in the 3000’s, in the main pyramid and this was a ground floor room. We did not have a balcony it was pretty much a patio with a side view of the parking lot and the rest of the property. Our room was also close to the kid zone/baby section. We could hear kids yelling at various times. I think rooms in this area of the hotel should be reserved for families with smaller children instead of a couple. I do understand that it was a Easter break and the hotel was filling fast but I’m sure we could have had a better room choice. I didn’t really see a lot at this resort as far as partying but there was music playing late in the night if you wanted to get out. If you need to party this hotel is about a 10 minute bus ride to the “club zone” as someone referred to it. It’s close to some of the malls, and Mercado 28 which is filled with vendors selling all kind of souvenirs. Paradisus is also right across the street from Aquaworld where you can do all kind of water activities. I was glad it was so close and we could just walk. I didn’t get a chance to go to all of the restaurants at the resort. The food we had at the ones we did go to was good. The buffet at Naos was decent with lots of selections. We went for breakfast and dinner. Blue Agave was ok. We also went to a bbq dinner outside by the pool, buffet style, it was average. On our last day we went to Market Grill. I was very pleased with this place.It's a Brazilian steakhouse. All the food and drinks were great! Service was also a plus. I would definitely recommend making a reservation here. I didn’t like that we had to make reservations at most of the restaurants. We were on the move a lot and didn’t want to have to stop what we were doing to make sure we made it in time for our reservation. Maybe just one or 2 restaurants should be reservation only. Overall I enjoyed my stay a Paradisus Cancun. This was my first time staying at an all-inclusive resort, so I can't really compare to another but based off my first experience, I do recommend it. It's beautiful.

ShawnaR7997 - Detroit, Michigan


TripAdvisor Traveler Review Rating Reviewed 4 days ago

I have never traveled outside the country with my children, With two teens, a 15 year old son and 13 year old daughter who are very difficult to please and have limited palates, I was concerned. The only information I had was from Trip Advisor. I read many, many reviews. They were right on. There are always a few unhappy people but most of the reviews were excellent. The hotel is fairly close to the airport, less than 20 minutes, at KM 16.5. Check-in was only complicated by the fact that no one seemed to know where it was. I was incorrectly directed twice. It is directly to the left when you enter the lobby across from the concierge desk. It's the glass room that looks vaguely like a library. Once I entered the room I got on the short line and was greeted by the desk staff. They were pleasant and handed me a book of vouchers that came with my reservation (vouchers are not easy to use. Everyone tries to talk you out of using them and has a reason why). I had booked a lagoon view (meaning facing the parking lot and distant water). They talked me into an ocean view room for an upgrade that boiled down to $60 per night and they actually let me use a $50 dollar voucher. I then met with an concierge specialist (there was no alternative not to) and she gave me the rundown of the hotel and tried to talk me into a timeshare presentation (AVOID). I did not go. They offered me free vacations, vouchers, it must be really awful. The hotel is gorgeous. Our view was phenomenal. The room was beautiful and clean. We were in building 3 which is where all the action is. The pools are fabulous and the in-pool bar was never too crowded to get a drink quickly and this was spring break week! The staff is very pleasant and everyone speaks some version of English. Knowing a little Spanish helps but is totally not necessary. The liquor is top shelf and they even have drinks for kids (virgin coladas, milk shakes, etc.) They have several boutique restaurants that require you to make reservations (call at 7 AM for the next 2 days reservations). We made reservations at ENSO (Thai fusion) which was fine. My son talked about the Peking Duck the entire trip. We also ate at VENTO which is a Tapas place, also very good (mostly for me) but the kids loved the Calamari. The Market Grill is there Brazilian Steak house. It's fine but if you have been to a good one you will find the meat all vaguely tastes the same without much character. The main buffet is NAO. It is open seating as are some of their other places (the concierge will let you know all of this). The breakfast and dinner buffet were really excellent. The dinner buffet had lobster, shrimp, scallops, calamari, a million fish, meats, fruits, salads, desserts, more than you can possibly ask for. Breakfast...my daughter ate enough Belgian waffles coated with Nutella to cover the state of Texas. They have omelets to order, more breakfast food than you could ever eat and all very, very good. The hotel is also very sensitive to allergies. My son is allergic to NUTS. They even supplied allergy free/gluten free bread in cases where any nut contamination was possible. Every specialty restaurant asked every time. Every waiter d double checked allergy status, they even caught us ordering items with hidden nuts a couple of times! I was impressed. There is also a great grill out at the main pool with chicken wings, French Fries, chicken burgers, typical pub fare. All fine. There are many included activities. My kids loved the beach volleyball that occurred twice a day as a loosely organized activity. The ocean was on the rougher side and there were rip-tide flags every day so there were not a lot of people swimming in it. However it was gorgeous and you could wade in easily. It looked prime for body surfing for kids. There are shows at 8:30 PM every night, mostly lip-sinking stars, singing and dancing. I thought they were great! There was only one downside to the pool. There really are not enough chairs around the pool. I get up early and people were already reserving chairs at 7 AM. If you want a grass covered hut you need to be up even earlier then that. However, we managed to find chairs every day. One day we rented an ocean view covered cabana. This was positively awesome. I highly recommend this if you can swing it!!! It also cost $125 from 10 AM - 6 PM. You get a waiter, (assuming you don't use the voucher). They also fail to mention that the cabana rental comes with a LOBSTER FEAST. They try to give you a bottle of alcohol, like champagne. I found out from several frequent fliers about the lobster feast which is exactly what it sounds like. King Crab, Lobsters ( 1 1/2 in mine), scallops, shrimp...OMG so much food it was embarrassing. It's included. They will NOT TELL YOU ABOUT IT! David, my waiter, did not look thrilled when I pointed it out but he was not who ran the rentals either way. I left him a nice tip and we were supplied with drinks and water bottles all day. About the drinking water: The ice is purified and safe. The water they serve you is the same although everyone asks for bottled. The sink in your room is not! Be careful brushing your teeth! The room is stocked with a fridge loaded with included drinks and snacks. The hotel is associated with Aquaworld across the street, a short walk. They have all sorts of water sports and activities/tours you can buy. There are places by the pool where you can talk to reps. I tired to do the BOB scuba but mentioned high blood pressure on my medical waiver and they disqualified me. Ridiculous, I am an advanced diver. They were nice enough and refunded my money. They have included pedal boats and canoes that we did not take advantage of. My kids somehow talked me into a massage. The price is high for 50 minutes it was about $150. There are many services. They did let me use $30 vouchers for each so, since our day activity was a bust I said OK. The spa is nice. My daughter also had braids done in her hair in the kids section (corn-rows) that she loved. My son loved the gym which I also used once. It has dumbbells, a smith machine and some basics with your standard ellipticals and treadmills. It's enough! This is too long. In summary, we all loved it and we have a great time! We are talking seriously about going back again. It was that good. Check out Viator.Com for transport from the airport, it was like $13 US dollars. It's a good idea to bring some cash. I brought $100 in singles and $200 in $5's and $10's. I came home with money but the singles, fives and tens were very helpful. My room had 2 queen beds. They sent up a full size twin bed for my son so he could have his own bed. He had no complaints and the room was big enough on the 3rd floor (I did hear the rooms get smaller as you go up. The place is pyramid shaped)

John P


TripAdvisor Traveler Review Rating Reviewed 4 days ago

My wife and I celebrated our anniversary by traveling to paradisus cancun and we had a phenomenal experience. The staff including the waiters, were outstanding. One that I vividly remember was Claudio who made our dinner a very memorable and fun experience. The rooms were spacious and even the lagoon facing view was beautiful. There is a variety of food options and the ease of it being all inclusive. The only major complaint I have is that the check in and check out process is indeed excruciatingly slow. We were stressed about missing our flight during check out because we did not factor in an hour for check out so just a heads up - plan for a slow process.

Qasim K - Fairfax, Virginia


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