October 12, 2017 for 3 nights for 2 adults.

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Paradisus Cancun in Cancun, Mexico

Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.

Start your day with a sunrise round of golf at the resort's 9-hole course, then as the sun warms the surf, sit down to a hearty breakfast at Naos, where delicious international cuisine is served daily. Stroll down to the beach to stretch out under the sun, or dive in, take some surfing lessons and have an exciting afternoon. Venture out for a fascinating day of snorkeling and scuba diving alongside stunning marine life, and discover the stunning beauty of the Mesoamerican Reef. Uncover the amazing history of Cancun with a trip to the Museum of Archaeology, followed by a day tour of the nearby Mayan ruins of Tulum, Xel-ha, Xcaret, and Coba. In the afternoon enjoy a leisurely yacht sail along the coast, play a friendly tennis match, or enjoy a cocktail and watch the sun set at any of the five bars. That evening enjoy the perfect dinner, whether fabulous cuisine crafted by the seven-Michelin-starred chef of Passion, the enticing sushi and Asian menu of Bana, or the contemporary Mexican delicacies of Mole. With an amazing day behind you, sit back and relax, enjoy the cool, starry evening, and imagine what your next day will bring at Paradisus Cancun.

Location of Paradisus Cancun

Paradisus Cancun
Blvd. Kukulcan, Km. 16.5 Zona Hotelera
Cancun, Mexico

Nearest Airport: CUN

Amenities for Paradisus Cancun

  • General Information
  • 794 Suites
  • Dining
  • 4 Bars
  • Poolside Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • 7 Restaurants
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • WiFi
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Gardens
  • Car Rental
  • 4 Pools
  • 9-Hole Golf Course
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Canoeing
  • Tai Chi
  • Yoga
  • Table Tennis
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Nightlife
  • Marina
  • Interests
  • Beach
  • Hotels

Reviews for Paradisus Cancun

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

My husband, our kiddos and myself have been very excited about our trip to Paradisus Cancun for a long time now. We are scheduled to arrive this Saturday, 9/23, and staying through Thursday, 9/28. We reserved the Family Concierge Junior Suite Ocean View room. I received a free upgrade through for my birthday which I thought was great! I have been planning to use that upgrade to bump up to the Ocean View Suite (bigger and better than the Junior Suite...supposedly). I went to check in online this morning and use the upgrade and I was told that "the upgrade I requested is not available." Now I know that is not true, they have plenty of suites left. I checked. I then call customer service and they pretty much told me "Too bad.It's up to the hotel and if they want to sell the room and not give you the upgrade you were promised, that is up to them." Nice. I then sent a very nice email to Paradisus directly, requesting the upgrade for my stay and that if it was not granted, I will reserve a room at a competitor's hotel near by. No answer yet. I will update when I hear back... C'mon Paradisus, do the right thing! Honor your promised upgrades! Sincerely, Hopeful Future Guest (Ashley Golf)

Ashley G - Chicago, Illinois

TripAdvisor Traveler Review Rating Reviewed 1 day ago

We stay in the Royal Suites. Our butler Edwardo was excellent. He made our dinner reservations, cabana bed reservations, sent 4 liquor bottles to our room, chilled champagne & glasses with romantic flower petals (twice). The nightly bed turn down with chocolates and bed "runway" lights was also very nice to come back to at night. The restaurants were all wonderful! I have stayed at a half dozen different places in Cancun and I will definetely return here. Excellent place!

Kathy A - Livonia, Michigan

TripAdvisor Traveler Review Rating Reviewed 3 days ago

The main thing keeping me from rating 5 stars is the fact that tipping is expected with everything you do (especially in the restaurants and by the pool side). If you want excellent service instead of okay service then be prepared to tip, even though you are an all-inclusive guest!!!


TripAdvisor Traveler Review Rating Reviewed 3 days ago

My wife and I loved this hotel's beauty and ambiance. Stunning. We have traveled to Hawaii, Las Vegas, other locations in Mexico, Bahamas, Florida Keys....but we have never seen a more beautifully decorated, landscaped, maintained, and designed property. We loved the pool, the beach, and the service was top notch in all of our experiences. Tips are well deserved. These people work hard serving the guests! Notably, Miguel (or Mike as we called him) in the Naos restaurant, pm, was the best of all. With our every visit , he made us feel welcome, and went above and beyond our expectations. Miguel really made our stay and dining experiences fun and memorable. We truly enjoyed our stay, and hope to return one day.

James S - Fresno

TripAdvisor Traveler Review Rating Reviewed 1 week ago

I deal with the Melia White House in London so knew what to expect of the brand. On entering the hotel it is distinctly Melia, but this is where it ends. For what is advertised as a family Hotel I cannot believe that pretty much all of the main pool is nearly 6ft deep with steps down into it that are not marked, the last one is a large drop down. At check in no one mentioned that there would be maintenance work ongoing throughout our stay (mid August) and there where no warning signs around the hotel either. We would have to use a different staircase to the pool side, hearing banging from the room next to ours as it was renovated, the Sunset Grill not open for the first few days. One day we walked in to our room and it completely smelt of paint. My husband went to reception and they said they would send a maintenance person up. A cleaner was sent to our room! She did not speak English, (I do not have a problem with this but when you have clearly been to reception speaking English you expect someone to come to you who will be able to communicate with you) in the end the cleaner put me on the phone to talk to someone who said they would send a maintenance person!. They never materialised and the only reason we did not complain again is that the smell did go by the time we was going to go to bed. The last few days all of the sunbeds by the shallow end of the pool was shut off but with no screen to the pool, meaning that although children could use the shallow part of the pool dust was constantly blowing across this area. The restaurants are not geared towards children at all. If you have a fussy eater it is very hard to find food that is plain! Turn down was erratic. The beds are ridiculously small! My husband and I are not large people and to have a more comfortable nights sleep my husband slept on the couch! We where in pyramid 3 for our stay which is convenient for being near the restaurants and reception but if you want to be able to get your children to sleep at a reasonable time I would suggest you avoid this pyramid as there is regularly loud music late into the evening. On the last day we had a cockroach in our room! Thank goodness that was the last day as I would not of been comfortable staying after that, there may be a lot of plants but I still don't expect one of those in my room. Kids Zone was the best thing about the Hotel, the staff here are lovely and made my children feel very welcome for the hour or two they spent there a day.


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