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Paradisus Cancun in Cancun, Mexico

Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.

Start your day with a sunrise round of golf at the resort's 9-hole course, then as the sun warms the surf, sit down to a hearty breakfast at Naos, where delicious international cuisine is served daily. Stroll down to the beach to stretch out under the sun, or dive in, take some surfing lessons and have an exciting afternoon. Venture out for a fascinating day of snorkeling and scuba diving alongside stunning marine life, and discover the stunning beauty of the Mesoamerican Reef. Uncover the amazing history of Cancun with a trip to the Museum of Archaeology, followed by a day tour of the nearby Mayan ruins of Tulum, Xel-ha, Xcaret, and Coba. In the afternoon enjoy a leisurely yacht sail along the coast, play a friendly tennis match, or enjoy a cocktail and watch the sun set at any of the five bars. That evening enjoy the perfect dinner, whether fabulous cuisine crafted by the seven-Michelin-starred chef of Passion, the enticing sushi and Asian menu of Bana, or the contemporary Mexican delicacies of Mole. With an amazing day behind you, sit back and relax, enjoy the cool, starry evening, and imagine what your next day will bring at Paradisus Cancun.

Location of Paradisus Cancun

Paradisus Cancun
Blvd. Kukulcan, Km. 16.5 Zona Hotelera
Cancun, Mexico

Nearest Airport: CUN

Amenities for Paradisus Cancun

  • General Information
  • 794 Suites
  • Dining
  • 4 Bars
  • Poolside Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • 7 Restaurants
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • WiFi
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Gardens
  • Car Rental
  • 4 Pools
  • 9-Hole Golf Course
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Canoeing
  • Tai Chi
  • Yoga
  • Table Tennis
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Nightlife
  • Marina
  • Interests
  • Beach
  • Hotels

Reviews for Paradisus Cancun

Now featuring traveler reviews from:


TripAdvisor Traveler Review Rating Reviewed 16 hours ago

Excellent Hotel. Great food at the buffet and most restaurants. Out of 6 restaurants the only one that we did not like was Enso - bad food and bad service. The rest were amazing. We enjoyed the beach and the pool. Couple things that could be improved - there was a lot of seaweed on the beach, and instead of removing it, there was a tractor every morning pushing the seaweed back into the ocean to make the beach look clean. Also since this is a family friendly hotel we would expect to have quiet time at the beach, but there was really loud DJ music on the beach. I would prefer to just enjoy the sounds of the ocean and if someone wanted music they could enjoy it at the pool or have a portable speaker... Our waitress Asuncion at the beach was excellent. This is the 2nd time we are staying at Paradisus (1st one was Paradisus Palma Real in Punta Cana). Would definitely recommend this hotel chain.

Nat H

TripAdvisor Traveler Review Rating Reviewed 19 hours ago

We spent six nights here in the middle of March. The vibe of the hotel was welcoming and pleasant. Every step of the grounds smelled excellent, thanks to well-placed aroma dispensers. Our Junior Suite Lagoon View Room was gorgeous; it was spacious, comfortable, and provided a cool respite from the sun in the afternoons. We spent a few nights exploring the reservation-required restaurants such as Enso and Bana, both of which were great. Our favorites were Blue Agave for its delicious quesadillas and tacos, and Naos for its eclectic buffet selection. While every restaurant provided excellent service, we particularly enjoyed our interactions with Martin, Andres, and Atilano in Naos. Service pool and beachside was superb, with waiters coming by occasionally for drink orders, or just to drop off an ice bucket with several water bottles. Even in the height of spring break season, we were never disturbed by other guests, loud music, obnoxious kids, or any such annoyances. All the grounds were well-kept and modern, and access to the concierge and room service through the bedside phone was prompt and stress-free. We ordered from the 24-hour room service (which was complimentary) several times; ordering was easy, and our food arrived within 30 minutes. While not as high quality as what you might find in the restaurant, it was satisfactory for its convenience and ease. Our only complaint is the brevity of our stay. We hope to be back, and we highly recommend the Paradisus for anyone looking for a calm, relaxing getaway.

Dylan P

TripAdvisor Traveler Review Rating Reviewed 21 hours ago

The Paradisus is beautiful but has some glaring problems. The service was fantastic, especially Francisco in the red lounge. He took care of our every need and was extremely friendly and funny. However our experience at the front desk was painfully difficult. The beach and pool were great and relaxing and the room was very nice but dirty and smelled like mildew. The food was mediocre and we had to skip multiple meals because the food looked so unappetizing. Overall it was a good experience but for Melia/Paradisus this resort did not live up to our expectations.

Wyatt M

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Location, infrastructure, architecture, design, room comfort = 10/10. ICT (pre-check in, registration, customer monitoring, invoicing, check out) = complete chaos. How does this hard working amiable front office desk staff (there are 10 of them) manage to cope with this situation, day after day ? Must be paradise for the children, but for those over 14 you should pay 10 % extra and book Royal Service Exclusive in order to avoid the beehive.

fransvan0 - Overijse, Belgium

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Went for six days and literally I have no complaints! The food is wayyy beyond expectations at an all inclusive. The drinks were well made and timely, and the staff cannot be raved about enough - they are so sweet, helpful, and hard working! The hotel itself is gorgeous, the grounds well kept, and the ocean is beautiful and clean. I would recommend royal service as it made the trip even more of a breeze! 5/5!

Haley A

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