July 16, 2017 for 3 nights for 2 adults.

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Paradisus Cancun in Cancun, Mexico

Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.

Start your day with a sunrise round of golf at the resort's 9-hole course, then as the sun warms the surf, sit down to a hearty breakfast at Naos, where delicious international cuisine is served daily. Stroll down to the beach to stretch out under the sun, or dive in, take some surfing lessons and have an exciting afternoon. Venture out for a fascinating day of snorkeling and scuba diving alongside stunning marine life, and discover the stunning beauty of the Mesoamerican Reef. Uncover the amazing history of Cancun with a trip to the Museum of Archaeology, followed by a day tour of the nearby Mayan ruins of Tulum, Xel-ha, Xcaret, and Coba. In the afternoon enjoy a leisurely yacht sail along the coast, play a friendly tennis match, or enjoy a cocktail and watch the sun set at any of the five bars. That evening enjoy the perfect dinner, whether fabulous cuisine crafted by the seven-Michelin-starred chef of Passion, the enticing sushi and Asian menu of Bana, or the contemporary Mexican delicacies of Mole. With an amazing day behind you, sit back and relax, enjoy the cool, starry evening, and imagine what your next day will bring at Paradisus Cancun.

Location of Paradisus Cancun

Paradisus Cancun
Blvd. Kukulcan, Km. 16.5 Zona Hotelera
Cancun, Mexico

Nearest Airport: CUN

Amenities for Paradisus Cancun

  • General Information
  • 794 Suites
  • Dining
  • 4 Bars
  • Poolside Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • 7 Restaurants
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • WiFi
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Gardens
  • Car Rental
  • 4 Pools
  • 9-Hole Golf Course
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Canoeing
  • Tai Chi
  • Yoga
  • Table Tennis
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Nightlife
  • Marina
  • Interests
  • Beach
  • Hotels

Reviews for Paradisus Cancun

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TripAdvisor Traveler Review Rating Reviewed 17 hours ago

I know people have different taste and we have been on vacation every year and we have done a ton of all inclusive and I will say we will will not be coming back to Paradisus Cancun. We stayed in the Royal Service for the first 2 days it was great but then the rain came and they closed down the restaurant and the bar on our side. So the forced us to go to the buffet for breakfast and lunch and we did not pay the extra money to eat at a buffet the food was cold. They need to invest in heat lamps they are not heat lamps they are using so the food is sitting under lights. Room temperature food is not what I enjoyed. For the days that we did eat at the Royal Service restaurant it was the best place in the resort so every day when we went down and they said it was closed I was depressed knowing I would be eating my next 2 meals at the buffet. We did eat at the Taco place one day for lunch it was good. I will not comment on the other restaurants I like american food to be honest but the food was good and different. Our room was nice but when it rained for 3 straight days the a hallways were getting flooded with water through the walls and the ceiling. The floors became slipper my husband did slip because of the slippery floors. We did meet a couple at the bar one night and they were in building 3 and there actual room good water in it and it had mold they were on the 3rd floor but when we were walking over to the 3rd building early that day we seen them cleaning a room on on the 2nd floor so I'm guessing a lot of rooms had water and mold very concerning. Now if you like things to do this hotel does not offer a lot of things - there is no water things offered on the beach (except jet skies that you pay for) so if you are looking for that you have to go out of the resort and across the street. They lacked a lot of activities to keep people entertained and the worst part if it is going to rain for 3 days the resort should have stepped up and go things together for the families to do. If I had young kids I think I would have gone crazy with them. At night the only thing that was offered was a 45 minute show nothing before and nothing after. You have to get to the area about an hour and half before to get a seat there is not enough room for everyone to even see the show we sat behind the show the one night and seen nothing. After the show there is nothing to do except a small night club. There said you would need to go down on the strip. If you are paying for all inclusive then why would I need to leave! We did a timeshare presentation just to get 2 free massages to waste time when it was raining. I told the women all of my concerns and she agreed and said she would recommend the other resort Paradisus in Playa Da Carmen but that did not help us we were staying at this resort. I spend a month on the trip advisor reading all the reviews and I was excited but I was not happy at the end.

lizgrant1 - Penn

TripAdvisor Traveler Review Rating Reviewed 19 hours ago

My husband and I chose this location for our 1 year anniversary. Upon arriving we were greeted by our amazing butler Eduardo. He briefly showed us around the royal service adults only area (where we stayed) and proceeded to yaoe is to our room. When we walked in, the bed was covered in roses and were accompanied by champagne and chocolate covered strawberries. There also was a printed note congratulating us. Our butler is what really made the experience great. He booked dinner reservations, gave suggestions, brought whatever we needed to the room, steamed my gown, etc. Also, everything he did was with a smile. I would definitely return!


TripAdvisor Traveler Review Rating Reviewed 1 day ago

We enjoyed this resort! Lots to do in Cancun and we did a couple of excursions but at the middle of the week, I just wanted to stay on the beach. Pools were nice too. Service was mostly good. Had to get a little aggressive at the pool side cafe. They didn't make eye contact but were friendly once I caught their attention. The restaurants were each great in a different way and the service was exceptional. They often brought out items just to try. The buffet was also good. I could do without the incense at night. Ugh. Other than that it was a very relaxing week!

Benita C

TripAdvisor Traveler Review Rating Reviewed 2 days ago

I cannot say enough amazing things about our trip and this resort. We truly felt like we were in paradise. The service was incredible. Alejandro at Naos was absolutely the best!!! He took care of us so well. We never had to wait for anything. I could not believe the service. My family and I were very impressed. Daniela took care of my daughter on her birthday for her kid's facial. It was AMAZING. They treated our Birthday girl like a Princess. Thank you for that. The service on the beach was incredible. I can go on and on about Sergio and Asustencia. I miss them! They took care of all our needs. I want to say that Paradisus Cancun is definitely above many of the other hotels. It's immaculate. So clean and beautiful. The food was perfect. We had the best food with many delicious choices. Our room was in building 3 on the 8th floor. Totally perfect location. We were extremely pleased. The housekeeping service was phenomenal. They really know how to take of you while you are on vacation. I would more than recommend Paradisus to anyone thinking about traveling to Cancun. It was so worth it. Please tell Sergio on the beach hello from the Zamorano family. Orlando also was amazing at Naos. Our vacation was perfect. Thank you. The Zamorano Family

Cynthia Z

TripAdvisor Traveler Review Rating Reviewed 2 days ago

This hotel is beautiful but old and there are few things that make it nice but not worth the money you pay for. Rooms: the rooms are ok but nothing wow. It was nice that we had ocean view but the buffet was below and it smelled like food all the time (not good). Also the AC installations were right outside so it was pretty loud. The beach: It was beautiful white sand and we always found a place to sit and relax. However, the ocean was very aggressive and the wave would pull you in.. can be very dangerous. Thanks god the lifeguards were there all the time! The servers at the beach were very attentive; they did earn their tip. Food: we went to almost all restaurants. Tempo was amazing as well as the mexican cousine restaurant. The rest not so good. The buffet was not that good, it did had a lot of variety but it wasn't delicious in general. Couple of times they did have one dish here and there that was ok. Customer Service: I think this is what we liked the most. The staff, the servers were sooo nice , helpful and humble. We enjoyed talking to them. The pool: the pool was nice but most of times very busy. It was hard to find a spot. I will mention that the hotel grounds and facilities were very clean all the time. A lot of workers! Entertainment: they did had something every night and it seemed ok. For me it was an "ok" experience, hanging out with my sister and her family made it nice because that's what mattered to me but when it comes to the overall experience it should be cheaper given what it actually is.

Rebeca C

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