Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.
Paradisus Cancun
Blvd. Kukulcan, Km. 16.5
Zona Hotelera
Cancun, Mexico
Nearest Airport: CUN
Great service! In particular, Omar, our butler was very helpful. Also appreciated Miguel at the pool bar!
Andrea S
We went on a family vacation with young kiddos. The service was great (shout out to Sergio and Fernanda). The resort just went through a major renovation so everything looked relatively well managed. As usual with Mexico, you’ll notice the areas that see little light of day are not well cared for. But overall the resort is very nice Not all restaurants are the same quality. Capella is great and the best for family. I thought the others were mediocre and zesty was not good at all. Buffet is hit and miss. Some days are good, others not great. Definitely go for the ice cream, it’s really good. Go for the Fero to hero ice cream, it’s really good. Now for the minuses- Juice bar was great but for some ungodly reason, the workers there thought it was a good idea to add water to juice and to sweeten it, add sugar. Once I saw that, I stopped drinking juice. The kids swimming pool area has some slides but only for kids. Parents aren’t allowed to go up the stairs. So if they tighten up their buffet/juice bar. Add more slides or atleast allow adults to enjoy the slides with the kids, I would give it a 5 star rating
Angelo G
Fernanda and Sergio were both wonderful. They were kind, helpful and passionate about their work. We stayed in a family concierge junior suite and certainly recommend the concierge services
31kelleem
Great experience at the hotel in general, Jehu at the pool was amazing, great service, great drinks and very knowledgeable, best drinks in the hotel 🥃👏
Denis T
It was beautiful and awesome! Alan with the awesome hair was great!
Rebeca R
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved