Paradisus Cancun

Cancun, Mexico

9 First Class
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About the Hotel

Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.

Location

Paradisus Cancun
Blvd. Kukulcan, Km. 16.5
Zona Hotelera
Cancun, Mexico
Nearest Airport: CUN

Features and Amenities

  • Dining
  • Poolside Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • Sushi Bar
  • On-Site Amenities
  • Salon
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • WiFi
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Gardens
  • Car Rental
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Canoeing
  • Tai Chi
  • Yoga
  • Table Tennis
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Nightlife
  • Marina
  • Interests
  • Beach
  • Hotels
  • Signature Perks

Reviews for Paradisus Cancun

Great place to enjoy vacation

TripAdvisor Traveler Review Rating Reviewed 17 hours ago

We had an amazing experience at Paradisus hotel. Such a beautiful place to stay, good restaurants, close to the beach and Mayan museum. Special thanks to those who made our stay even better: buffet restaurant: Richer, Alejandro, Rodolfo, David, Martin, Ramiro, Liliana Lobby: Yesenia Coffee shop: Anahi Concierge: Rodolfo Medina Entertainment: Giovani

Bruno O


WIFES 50TH BIRTHDAY CELEBRATION

TripAdvisor Traveler Review Rating Reviewed 1 day ago

My wife and I love Paradisus Cancun and this was our 1st time staying in The Reserve Adult Only section and it was outstanding. The staff are professional and attentive to all guest needs and wants. Our Concierge Estephany was great ensuring all of our wants and needs were taken care of.

Robert L


Lovely service

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Great service from waiter atilano at the blue agave restaurant, lovely staff and great food

Leonie T


A Beautiful Anniversary Trip with Exceptional Service

TripAdvisor Traveler Review Rating Reviewed 2 days ago

My husband and I celebrated our 20-year anniversary at Paradisus Cancun in April 2026, and we had a wonderful experience. The resort had recently reopened after renovations, and everything felt fresh, modern, and very clean. The beach was beautiful, the pools were relaxing, and the grounds were well maintained. The highlight of our stay was the staff. Everyone was friendly, helpful, and genuinely seemed to care about making our vacation special. A special thank you to Chris, our Reserve Concierge, who went above and beyond throughout our stay. If you’re considering upgrading to The Reserve Adults Only section, I highly recommend it. The concierge service, exclusive lounge, premium drinks, coffee bar, adults-only dining, and Bali beds were well worth it. The resort offers several dining options, including steak, seafood, Japanese cuisine, and a buffet. While the food wasn’t our favorite part of the trip, breakfast was excellent and there was plenty of variety. We especially enjoyed the live saxophone music during breakfast, the beautiful beach, and the peaceful gym each morning. Overall, we had an amazing anniversary trip and would gladly return to Paradisus Cancun in the future.

Shannon c


Disappointed

TripAdvisor Traveler Review Rating Reviewed 2 days ago

The resort has gone downhill from my first visit. I have stayed there 4 times now over 8 years. I pools were dirty, the skimmers weren’t working as was told by the staff. Now, the bar staff was EXCELLENT. All of the bars that I visited were extremely helpful. We were told that the resort was at 25% capacity and they were hiring/training new staff.

pettrey


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