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June 15, 2017 for 3 nights for 2 adults.

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Paradisus Cancun in Cancun, Mexico

Imagine warm white sand between your toes, the crisp burst of ocean air as the surf rolls ashore, and the perfect sunny skies of the Caribbean, and you will picture your first morning at Paradisus Cancun. Nestled between tranquil Nicuhpte Lagoon and the sea, enjoy Mexico's natural splendor while immersing yourself in the lap of luxury. Bright rooms are inviting and spacious, with a design that embraces both the simplicity of modern elegance and the wonderfully relaxed ambiance of the tropics. Sunlight flows through sliding glass doors, while a step outside will lead you to your private terrace and breathtaking sea views. Stylish bathrooms offer deep soaking tubs as well as tantalizing rain-showers, while plush king-sized beds ensure a perfect night's sleep. Complete with all the modern entertainment options, friendly personalized service, and the warm beach just steps away, enjoy pure tropical bliss with your stay at Paradisus Cancun.

Start your day with a sunrise round of golf at the resort's 9-hole course, then as the sun warms the surf, sit down to a hearty breakfast at Naos, where delicious international cuisine is served daily. Stroll down to the beach to stretch out under the sun, or dive in, take some surfing lessons and have an exciting afternoon. Venture out for a fascinating day of snorkeling and scuba diving alongside stunning marine life, and discover the stunning beauty of the Mesoamerican Reef. Uncover the amazing history of Cancun with a trip to the Museum of Archaeology, followed by a day tour of the nearby Mayan ruins of Tulum, Xel-ha, Xcaret, and Coba. In the afternoon enjoy a leisurely yacht sail along the coast, play a friendly tennis match, or enjoy a cocktail and watch the sun set at any of the five bars. That evening enjoy the perfect dinner, whether fabulous cuisine crafted by the seven-Michelin-starred chef of Passion, the enticing sushi and Asian menu of Bana, or the contemporary Mexican delicacies of Mole. With an amazing day behind you, sit back and relax, enjoy the cool, starry evening, and imagine what your next day will bring at Paradisus Cancun.

Location of Paradisus Cancun

Paradisus Cancun
Blvd. Kukulcan, Km. 16.5 Zona Hotelera
Cancun, Mexico

Nearest Airport: CUN

Amenities for Paradisus Cancun

  • General Information
  • 794 Suites
  • Dining
  • 4 Bars
  • Poolside Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • 7 Restaurants
  • Sushi Bar
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • WiFi
  • Live Entertainment
  • Boutiques
  • Tennis Courts
  • Gardens
  • Car Rental
  • 4 Pools
  • 9-Hole Golf Course
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Canoeing
  • Tai Chi
  • Yoga
  • Table Tennis
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Historic Sites
  • Shopping
  • Nightlife
  • Marina
  • Interests
  • Beach
  • Hotels

Reviews for Paradisus Cancun

Now featuring traveler reviews from:

TripAdvisorฎ

TripAdvisor Traveler Review Rating Reviewed 22 hours ago

Omg, where do I start? My husband, my daughter and myself stayed at Paradisus Cancun as Royal guests for 8 nights. (We opted to pay extra for royal service and be waited on, and so glad we did).It was a much needed vacation. Last May, my husband was diagnosed with stage 4 lung cancer with brain mets. We thought we'd never see a family vacation again. And we are blessed to be able to have enjoyed this time together. We were treated like ROYALTY from the minute we arrived. Roberto greeted us in the Royal check in lounge where we were given a welcome drink and then he took us on a tour of the beautiful property explaining things like restaurants and royal guest perks. He was always available to answer our questions and even decorated our room with rose petals our last night. It was very touching and even made me cry. Something I'll never forget. Thank you Roberto. You'll make a wonderful Butler!! ๐Ÿ˜Š Rode was our Butler. He was always polite and smiling. My daughter is a senior in college and is a Spanish minor. Rode would encourage her to converse in Spanish everyday. Which I thought was pretty cool. Rode gave us his cell phone # to text him anytime with any concerns or questions. Even on his day off he was available to us through text. He took care of everything for us, even made our nightly dinner reservations. Thank you Rode๐Ÿ˜Š Carlos and Omar were wonderful pool concierge. Omar was very pleasant. Was always checking on us and asking if we needed anything.. He was funny and made us laugh. Thank you Omar! ๐Ÿ˜Š Carlos was so friendly and always had a wonderful smile on his face. He always went the extra mile for us, even went and got me a bottle of aloe one day when I got badly sun burned. The morning we were leaving, he made a special trip to come see us and give a goodbye hug . Thank you Carlos, you helped to make our trip unforgettable. ๐Ÿ˜Š The grounds are simply beautiful. So clean and well kept. The Bali beds are the way to go. A wonderful way to enjoy the ocean or pool side without being in direct sunlight. (make sure you wear sun screen, as the sun in Mexico is hot!) LaPalapa is an ocean side restaurant that's exclusively for royal guest members. They offer wonderful, fresh meals and the service there is second to none. Our favorite place to eat was the Market Grill, a Brazilian steakhouse. The variety of meats there is endless and the service was so friendly and outstanding. They even remembered our favorite drinks and brought them to us as we were seated. (We ate there a few nights as it was very yummy ๐Ÿ˜‹) We really enjoyed our time at the Paradisus in Cancun. We enjoyed much needed family time there and made a lot of memories that will be with us forever. I would highly recommend paying extra for the Royal service..... Worth every penny! Thank you to ALL of the staff at the Paradisus for helping to make our family vacation the most memorable. Hope to see you all again soon ๐Ÿ’—๐Ÿ‡ฒ๐Ÿ‡ฝ๐ŸŒด๐ŸŒž

Cara H


TripAdvisor Traveler Review Rating Reviewed 1 day ago

I went here as a couple in the beginning of May for 5 days. The forecast was supposed to be thunderstorms for most of the week but fortunately it doesn't seem like the rain lasts long here. We got plenty of sunshine and sunburn. ======== Landing ======== As soon as we landed in the airport, we got approached by some sort of travel agent that wanted to sell us excursions. We originally thought they were giving us directions until 20 minutes later when they were recommending alternate hotels and adventures that we were supposed to pay for on the spot. Having booked the trip through Expedia, I had already gotten emails about the various excursions that were available but we decided not to book anything ahead of time in order to be flexible. The last thing we wanted was to book a trip and not be in the mood for adventure. ========== Excursions ========== We ended up booking a package adventure through Aventuras Mayas to visit the ruins of Tulum, snorkel in a cenote (cave), and lastly ride ATVs in the jungle. Tulum was pretty interesting. The Tulum tour of the ruins lasted about 45 minutes to an hour. Twenty minutes or so was guided by our group leader Julio Cesar. He was very knowledgeable about the history of the ruins and had a good sense of humor. After the guided part of the tour, you get the rest of the time to explore yourself around the ruins to take pictures. You could even go to the beach. There was a bit of seaweed so we just watched people from afar. They have lots of little shops where you can buy souvenirs and tequila for pretty cheap. It was pretty hot out that day but luckily Aventuras Mayas provided water bottles and umbrellas. I don't know what we would have done without that umbrella as we were already sunburned. Next stop of the excursion was the cenote (cave). There are many different cenotes around Cancun but our particular one was underground. The water was freezing cold. And not in the way where the water is cold once you get in, but you get used to it after a little. I almost gave up on this part of the excursion as soon as I got in the water and it took a while to get used to the water even after being in it. Seeing the insides of the cave was pretty cool though and I wish I had a waterproof case for my phone to take pictures like some of our group members. They had some for sale at the location before we got in (2 for $20 if I remember correctly) but I forgot my wallet so I recommend you get your waterproof case and wallet before going there. There weren't many fish in the cave but the guides did give you history of the cenotes and teach you about stalactites and stalagmites. After the snorkeling, we had lunch which was pretty good. After lunch we went to go to the ATV's. Riding the ATV's in the jungle lasted longer than I expected. It was the best part of the excursion in my opinion. The ride was about 30-45 minutes. When booking the excursion, you get a choice of getting 1 ATV per person, or you can double up on 1 ATV. My girlfriend was worried about riding one by herself since she had never ridden one before but after it was all said and done, she's glad she we both rode single. It was a great time for both of us. Before you actually ride, they try to upsell you on buying insurance in case you crash or ruin the ATV. Since I forgot my wallet, I obviously didn't buy it. After going on the ride, I realized it's not necessary if you're not trying to do crazy tricks or drive reckless. Ricardo was our main driver from the hotel and was nice the whole time. Thanks for saving my life in that cenote. Also shoutout to Miguel who was also great and guided us part of the time. On the way back they drop everyone off at their respective hotels. The excursion lasted about the whole day (7am - 4pm). Ricardo was nice enough to wait for me to get my wallet from the hotel room, even after we realized we lost the hotel key at some point during the trip. The hotel lobby replaced the key with no hassle. ====== Hotel ====== The hotel was beautiful inside and out. From green vines hanging from the ceiling in the center of the hotel to our balcony ocean view. There is an option to get Royal Service which is the adults only part of the hotel. After reading some of the reviews before we went, we wanted to try and upgrade to the Royal Service when we go there since there weren't any available Royal Service rooms available online when we booked. We just knew we had to get an ocean view room so we booked the regular King Size Ocean View. Pro-tip: Don't waste your money on a Royal Service room. They are similar to the regular rooms but you get access to the spa and adults only section of the resort which includes its own restaurant and pool. When we tried to upgrade to the Royal Service, they had no rooms open at the time, but instead of paying $700 more dollars each for a Royal Service room, we got to buy a Royal Service wristband which gave us access to everything and still got to keep our ocean view room in building 3 which is in the middle of everything. I HIGHLY recommend this if you really want to get Royal Service. The spa was nice, although a lot of the water functions in the hydrotherapy pool were broken. The spa also included a sauna, steam room, and shower. The adults only section overall seemed pretty boring and the pool did not include a swim-up bar like the main pool in the general area had. It was generally quiet so if you're into that sort of thing, go for it by all means. Since it was supposed to rain (although it didn't rain very much), the main pool area lacked entertainment during the day. One of the staff mentioned because it was cloudy and looked like rain, they didn't want to bring the equipment out. I brought a Jambox BIG, and I noticed a few other people brought their own portable speaker to have by the pool so I'm glad I brought that. We got to see entertainment during the day a couple days of our stay. One of which were Brazilian dancers dancing Samba and martial artists performing Capoeira. They were really good. The pool and all the outside things closed at 12 midnight which was surprising. Other resorts I've been to, I've hung out in the jacuzzi late at night. There are jacuzzi sections in the pool at Paradisus but they do not get warm. They only hold room temperature water. The ocean/beach was something out of a movie. The white sands and blue water were definitely something I wasn't used to seeing. It doesn't make sense to stay here without getting an ocean view room. ====== Food ====== There are many restaurants on the resort, a lot of which require a reservation before hand. All of them are free with the exception of one which we did not attend. The food at the various restaurants were pretty good so pick a cuisine you like and I don't think you can go wrong. If reservations aren't your sort of thing, you can go to the buffet which is open every day. It also has pretty good breakfast/lunch/dinner. You can also get food delivered via room service for free at any time. They have a menu in the room. ======= Drinks ======= Obviously this is an important section since the resort is All-Inclusive. You can get drinks from any of the staff walking around the pool areas. The restaurants all serve drinks. The thing I was surprised about was I couldn't get drinks delivered via room service. You can get about anything else from food to first aid. They stock beer in the little refrigerator in the room but since I don't drink beer, it was necessary to get a bottle from the gift shop in the hotel for late nights when you're hanging out on the balcony. Crazy enough it was about 12USD for a bottle. I think we paid more for the shot glasses in there. I'm not sure if Royal Service provides liquor in the refrigerator but the non Royal Service rooms do not. ======== Nightlife ======== There is a club (Red Lounge) in the hotel. It was pretty mediocre compared to clubs here in NY but I didn't expect much from a hotel club. We ended up going here at least for a little about 3 or 4 nights out of our stay. The DJ seemed to play the same playlist every night. Shout out to the bartender Christian AKA Gato who always was keeping the party going. I think the bachelorettes were a fan. On the Saturday night of our stay we went to Coco Bongo which is a club/disco downtown. They provide transportation from the hotel, but you'll have to get your own cab back. They make it seem like all transportation is included when you buy the wristband but it is not. It was 80 USD so it seemed a bit pricey and I was hardly in the mood at the time. After going though, the show was well worth it. 80USD covers the open bar which was hard to get to (try not to go on a Friday/Saturday), and was supposed to get us in the VIP line although we still found ourselves waiting for 20-30 minutes outside. There was also a Canelo fight that night so downtown was packed. But as I mentioned before, the show was well worth it. It had a Broadway/Cirque Du Soleil/Comedy Show vibe and later in the night (like 2am-3am), it turns into a club. The show itself was worth the 80 bucks though, even without the drinks. They apparently have one in Vegas and other islands (Punta Cana maybe?), but this one is supposed to be the best. I was definitely impressed and glad I went. There are other clubs around the same area as Coco Bongo for the people who don't want to pay 80USD. One of the clubs they mentioned was 30USD for open bar but we didn't go anywhere else downtown besides Coco Bongo. Overall I would definitely stay at this exact hotel again.

Sean C


TripAdvisor Traveler Review Rating Reviewed 1 day ago

Would not stay here again. Front desk staff not friendly. Did nothing to accommodate for room mix up. Maids never left enough wash clothes or towels. Not enough space for most guest to attend shows had to sit on steps outside.

Bessie H - Chatham, Illinois


TripAdvisor Traveler Review Rating Reviewed 1 day ago

One of the best resorts with amazing staff and brilliant food! I went there with 5 other friends and I can say it is one of the most amazing holiday I ever had. As a vegetarian i didn't struggle with the food, there were always so many options. Additionally, the dive centre inside and across the road makes this deal more sweet. We booked Junior Suite with the adults only section and it was really good. I hope you go there lie by the pool whole day, enjoy their mango ice cream, have pina coladas, have dinner at one of the exclusive dinner places (they have some 7 or 9 I forgot places) and then go to the club xxx I wish I was there

roro2102 - London, United Kingdom


TripAdvisor Traveler Review Rating Reviewed 2 days ago

My family and I stayed at this hotel the first week of May. There were 8 of us: Myself, my wife, my 3-year old son, my 7-month old daughter, my wife's parents, and my wife's sister and boyfriend. Would I consider this a family resort? I would say "no", however they do a really good job of providing entertainment and amenities for families. The target audience is not families but there's enough to keep the kids entertained. They have a good-sized kiddie pool that is about waist deep for a 3-year old. It's just a pool, not a water park with sprays or slides. So you will need to bring pool toys to help keep the kids entertained. (There is a gift shop where you can but stuff but it's overpriced). The pool is located by a hut that is an activity area for kids. They have all different types of events throughout the day and some of the events are really good. There's also a small playground for kids with a slide and swing. Our room location was right in front of one of the adult pools. The view was spectacular but, for a family with kids, it was a terrible spot because it was next to the main stage area for the nightly shows. Thankfully, we brought a noise machine for our room. Otherwise there would have been no way our kids would have been able to sleep. Be aware that it's not truly "all-inclusive". It depends on the level you selected. For example, we didn't get the "Family Concierge" package because we felt that we would be excessive to have our own butler. Sounded good but would rather spend that money on activities. Figured we could get our own ice. However, what we didn't realize was you can't have alcohol delivered to the room without paying for "Family Concierge". The very first night we put the kids to bed and were excited to sit on the balcony and make plans for the week over a bottle of wine... only to find out I would have to pay for the bottle if I wanted it delivered. They only way I could get drinks to the room would be to go to a bar and bring it back. But that would only be a single glass, not a bottle, and I could potentially wake up the kids opening and shutting the door. So we were a little sour we couldn't get the drinks we wanted. Additionally, there are little cabana huts all over the resort. But those are only given to people that paid for a certain level. We lowly regular all-inclusive people would have to pay for them each day if we wanted to use them. I also wasn't allowed to drink some of the top shelf liquor, such as Don Julio anejo. So we definitely felt like lesser-ofs because we didn't have the highest levels. The sad thing is we could have afforded the higher level, we just didn't realize how necessary it was. Overall, it's a beautiful hotel. The food was generally good. The atmosphere was great. We were treated with respect. It was clean. The room was nice (aside from the location). So I do consider it a nice hotel. Just be aware that it isn't completely focused on families (but I don't think they advertise themselves that way) and I would recommend forking over the extra money for the higher level, especially if you want to be able to order drinks to your room or have a cabana/hut.

moakley9 - Boston, MA


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