Q) What makes Sandos Cancun Luxury Experience Resort unique?
A) Sandos Cancun is a boutique all-inclusive property comprised of 214 rooms and suites, presenting the perfect blend of beauty, elegance and luxury. The rooms have views of the beautiful Nichupté Lagoon to the west side, where you can watch the sunset. Our property is unique because it is set in an east-to-west orientation, so most rooms also have stunning views of the turquoise waters of the Caribbean Sea. The size of the hotel provides tranquility, intimacy, and personalized service at the restaurants and bars. What makes us unique is our staff members, who have all been trained to offer the highest level of service in a private, relaxing, and intimate atmosphere.
Q) Can you explain what makes the location/destination around your property interesting to travelers?
A) Sandos Cancun is strategically located on one of the most beautiful beaches of Cancun, just 15 minutes from the Cancun International Airport and a short distance from Cancun's cultural attractions, shopping areas (Luxury Avenue, La Isla Mall and Kukulcan Mall), nightlife, and a number of world-class golf courses.
Q) Is there a "must‐try" dish or drink that guests should experience?
A) If you come to Sandos Cancun you must try the lobster at the Martini Jazz Night by the St. Trop restaurant and pool area. You can also enjoy the expertly prepared cocktails at Bar One in our main lobby. Our guests give us excellent feedback about the chocolate martini at Bar One and the Mayan coffee at Zango Bar.
Q) What are the three things about your property that guests may not know?
A) 1 - We have Luxury Moments events programmed throughout the week. For example, we have cooking classes in the pool area or offer a pampering spa treatment. A different Luxury Moment takes place each day.
2 - We host a Champagne Party each Friday in the penthouse of the hotel.
3 - Our hotel has beautiful locations for weddings, but in order to best serve our guests and offer them special attention we only host one wedding per day.
Q) Can you take me through an average day at your resort?
A) Start the day with a luxury awakening, receiving the first rays of sun with yoga at the beach area. Next, you can enjoy a unique breakfast at the Zango buffet where you'll be delighted with variety of dishes, fresh fruit of the day cooled on dry ice, and more. We are a small hotel, and we have an open kitchen, so our guests have the opportunity to approach our Chef and request a custom-cooked omelet.
Our guests can stop by the pool area, where they can relax and enjoy the sun, our three infinity pools, and beach cabanas with a stunning view of the turquoise waters and beachfront. Guests can mingle with the entertainment staff that encourages them to participate in the daily activities such as stretching, beach volleyball, and tennis tournaments. Our entertainment schedule includes our Luxury Moments of the day, ranging from cooking and cocktail classes to pampering in the spa.
Guests can enjoy lunch at the St. Trop restaurant by the pool area, which offers dishes such as salads, ceviche, and pizza. A guest favorite is the pizza that is prepared in a brick oven by the pool with an exquisite smoked flavor. Our outstanding staff will provide variety of cocktails. The insignia cocktail at St. Trop is the Blue Sandos, which is prepared with Curacao and vodka.
After a relaxing day at the pool and beach area, guests can enjoy a cocktail at Bar One before dinner. Friday at 9:00pm guests can enjoy the Champagne Party at the hotel penthouse, where they can meet all the directors and managers of the hotel. This party is unique with live music, gourmet snacks, champagne and special surprises.
For dinner, guests can stop by any of our four a la carte restaurants: Seasons Restaurant for gourmet food with molecular touches, Zango Restaurant for international flavors of the world, Gaijin Restaurant for our Teppanyaki cooking show, and St. Trop, which offers a Caribbean menu. After a nice dinner they can stop by Bar One and enjoy our night entertainment such as Casino Night, karaoke, games and more, depending on the day of the week.
Q) Have you had any notable guests - celebrities, etc.?
A) We have received Mexican celebrities such as singers Reyli and Ana Barbara, journalist Oscar Cadena, Colombian actor Daniel Arenas, and Argentinean soccer player , Diego Novareti.
Q) What makes your property truly luxurious?
A) Sandos Cancun is a small luxury hotel with sophisticated decoration and a Total Gourmet Experience. All of our restaurants for lunch and dinner are a la carte. Each restaurant offers a different specialty, and our Bar One offer premium brands of national and international liquors.
Many of our activities are focused on gourmet dining, so we offer unique activities such as culinary classes, wine and tequila tasting, and Luxury Moments during the day. We have a world-class spa with 13 rooms for treatments. We are the only hotel in the Cancun area that offers the chromotherapy treatment, "Nausicaa".
Of course, in the end, what creates the luxury experience is the personalized services of our staff. They will anticipate our guests' needs, always offer the highest standard, and do so with a smile.
Q) What advice do you have for guests who are staying at your Resort?
A) Relax and let us pamper you. Live the Luxury Experience of Sandos Cancun.
Q) What is the best time to travel to Sandos Cancun Luxury Experience Resort?
A) The best time depends on the seasons of the year. November, December and January are ideal for holidays, as Cancun has perfect weather. If guests are looking for a nice summer vacation, June, July and August are perfect to suntan and enjoy activities at the ocean such as snorkeling, kayaking, and fishing (all non-motorized water sports are included).