Sandos Cancun Luxury Resort

It was too small for our preference No matter where you were in the resort you could hear the pool music blaring. I’ve been to smaller resorts but they’ve always had a quiet pool and a lively pool but this one didn’t. It was hard to relax, even at the beach you could hear it The other big issue was the food , we ate dinner at the buffet once it was disgusting. The resturants were just okay. They only had one restaurant open per night aside from the buffet, and they weren’t taking reservations you had to go line up at 6pm when it opened and come back two hours later to eat. Racing other people to line up so your able to eat isn’t my idea of relaxing There was not enough chairs at the pool or beach at all , you could see people laying in the sand every day There were also many days where we couldn’t get a towel Service on the beach and pool was inconsistent Maybe it’s just the party vibe of Cancún, all the other resorts near us looked small as well We paid $2500 pp for a week and we just expected more for the price Positives: Most of the staff was friendly We got the basic room and it was fine The restaurant by the pool was good we ate breakfast and lunch there everyday We still had a great time bc we went with a lot of people. It was just disappointing for the price we payed based on other resorts we’ve been to

Brilliant amazing can’t complain excellent service so happy with my experience meet lovely people here all the way from Canada 🇨🇦

Naham was so nice! He explained everything and gave us samples. I thoroughly enjoyed the restaurant and experience. Would recommend!

Nahum was amazing. Best experience Food was fantastic and the restaurant was clean & the food was great & did not need to wait.

CLEAN, Clean, Clean!! Smaller resort, but activity staff was very friendly and not pushy, esp Paola!. Had a nice spa treatment, thanks Milly. Food was excellent, buffet is smaller than most with less selection but food was very good. Mediterrean restaurant was my personal favorite, mostly because Freddy made you feel like family. Close to a bus stop to go down town or you can walk to a large mall that is about 5 KM away. Sara made us a great Paloma, Tony in the buffet was friendly. They do try to sell you elite club privileges, but again, they were not pushy! Shows that we attended were excellent. Would definitely go again!!