Sandos Cancun Luxury Resort

The bartenders were Absolutely amazing! So friendly and can’t be unmatched It was so much fun and the service was impeccable! Fausto is an absolutely amazing

it is not easy to write a review for this place. The food is great, the staff is great, the animation is also great. The animation team is making huge efforts to make it fun. They work really hard. The biggest problem that will prevent me to go again. There is not enough Umbrellas at the pool. There is room for about 20 umbrellas but there is only 6 or 7. The only way to have one is to get up at 5 in the morning witch is ridiculous when you are on vacation.. They have some fancy beds that you need to rent for $150. At the beach they have ZERO Umbrellas but many chairs. It is a perfect recipe to get severe sunburn. We had to go to Walmart to buy Umbrellas. It is really unacceptable considering we go to Mexico to spend time outdoor. All other hotels around have umbrellas on the beach.

We loved our couple getaway to Sandos! The location was very close to the airport in order to enjoy the hours you have. The beach area is clean and beautiful- feet from the resort. The atmosphere is great for keeping busy. There was always something to watch or entertain you. The staff were amazing at getting people involved in activities such as water fitness, games, and always asking if they could go the extra mile! The rooms were spacious and our bed was comfy. You could either get a room with a very large window to open that allowed the breeze in from the ocean or a balcony. I felt that the value was great. Food options were great. The Italian restaurant and staff at the pool restaurant were top notch. They have a pizza hut by the pool for amazing pizza you would have to try! Noise during the day is not an annoyance it's alive and we really liked the abundance of different musicians. Shout out to Jacob (believe this is his name) at Bar 1. Made great recommendations and put the extra touches on Hurricanes and Mai Tais. I certainly enjoyed his amazing expressos and coffee choices in the morning! Shout out to Paula and Juan (check him out in my champagne pool photo) along with Karla and the entertainment crew! What an outstanding bunch of people. The DJs were top notch. I do not know how these people go and go with their smiles, energy and positive attitudes! Oh the laughs! Some notes: book on the QR in your room for the best restaurant times but waiting is like 10-15 min if you dont. On here you will also get the list of activities that day so so many! We enjoyed a mascarade dinner and show- again WOW!! Oh, and we had Wendy as housekeeping she was the best when we slept in she was gracious and once we left our room was always done immaculant. She organized our room as if we had a butler service ❤️ we commonly stay top star resorts and she cleans like one- dont lose her!! The room service I recommend trying "all hours" mimosas, breakfast in bed and the best club sandwiches. PLEASE bring tips because the level of service should be rewarded. My husband and I will return either for a quick long weekend or an extended stay like we did in Feb/March. Gym- top notch Band- unbelievable (even had a band for karaoke night- makes you feel like a rock star!) Spa- great arrangement of services ** Sandos has it figured out with their wrist bands no more key cards- Vegas needs to figure that out lol Thanks to Sandos for an amazing trip ❤️

We had so much fun on our first resort trip! We went with 6 other couples. Staff accomdated us by taking reservations at each of their amazing on site restaurants to ensure our group could hang out together. The service was amazing. The food was amazing. The drinks were amazing. Loved the pools. Especially loved the masquearde dinner. And entertainment. The musicians were incredible! Thanks so much to our beach server Daniel, our buffet server "Nacho" and all the hosts, servers and cleaning staff. I would definitely recommend this resort. Its close to the airport and downtown shopping. Excellent location.

Wonderful meal in Fratinni. Waiter Alan and Chef Michel looked after us so well. The fish was perfectly cooked, seasoned and served, pork loin was amazing, thank you 👍