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Sandos Cancun Luxury Resort in Cancun, Mexico

From shimmering sunrise to stunning sunset, surrounded by the beauty of the Caribbean and beautiful white sand beaches, Sandos Cancun Luxury Experience Resort invites you to live in the lap of luxury. Between the sea and Laguna Nichupte in Cancun, Mexico, this fabulous all-inclusive boutique resort is as stylish and elegant as it is relaxing. Stunning rooms welcome you with a warm, tropical ambiance, the sun streaming through picture windows while views from your private balcony will take your breath away. Plush king sized beds ensure a wonderful night's sleep each night, while elegant marble bathrooms provide deep soaking tubs and stylish glass-walled showers. Complete with all the modern entertainment options as well as amazing, friendly service, enjoy all the fun and excitement of Cancun from the fabulous Sandos Cancun Luxury Experience Resort.

On your first morning, watching the waves roll gently ashore, enjoy a wonderful buffet breakfast at Zango, and prepare for an amazing day. Stroll out onto the beach for a day of swimming and sunning, kayaking along the coast, or even some lessons in windsurfing before taking to the waves. Venture out on the open Caribbean for a day of deep sea sport fishing or enjoy lounging on the luxurious decks of a private sailing excursion. Visit the Great Mesoamerican Reef or the island of Cozumel for a day of snorkeling or diving, and discover the vibrant and enchanting undersea world of the Caribbean. Take a day trip to see the fascinating ancient Mayan ruins of Xel-Ha, Tulum, or Coba, or enjoy a leisurely round of golf under sunny skies at Playa Mujeres Golf Club. In the evening, pamper yourself with a trip to the spa, or lounge next to the pool sipping your favorite cocktail from the St. Trop pool bar. For the perfect dinner that night sit down to the modern gourmet menus of Seasons, the mouthwatering Asian cuisine of Gaijin, or an expansive buffet in a more casual setting. At Sandos Cancun Luxury Experience Resort the tropics await, and each day is as exciting or relaxing as you desire.

Location of Sandos Cancun Luxury Resort

Sandos Cancun Luxury Resort
Retorno Del Redy, Lote 37-1 Km 14 Zona Hotelera
77500
Cancun, Mexico

Nearest Airport: CUN

Amenities for Sandos Cancun Luxury Resort

  • General Information
  • 213 Guest Rooms and Suites
  • Handicap Accessible Rooms
  • Dining
  • 3 Restaurants
  • 24-Hour Room Service
  • 3 Bars
  • Snack Bar
  • On-Site Amenities
  • Beauty Salon
  • Concierge
  • Shuttle Service
  • Spa on Property
  • Fitness Center
  • Currency Exchange Service
  • Solarium
  • Live Entertainment
  • High-Speed Internet Access
  • Terrace
  • Gazebo
  • Tennis Courts
  • Outdoor Whirlpool
  • Car Rental
  • Steam Room
  • Infinity Pools
  • In-Room Amenities
  • Bathrobes
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Linens
  • Coffee & Tea Facilities
  • Luxury Bath Amenities
  • Activities
  • Deep Sea Fishing
  • Excursions
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Water Sports Programs
  • Business
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Nearby
  • Shopping
  • Golf
  • Beaches
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Pack For A Purpose

Reviews for Sandos Cancun Luxury Resort

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 13 hours ago

We arrived late due to a flight delay, and checked in at 12:30 am. We did not have a problem with the late check-in, however food availability was very limited. None of the restaurants were open but there is 24-hour room service. Unfortunately, there is a very limited menu after 11:00 pm. Sandos Cancun is on the smaller size compared to most of the resorts in the Hotel Zone. It's not luxurious. It is a nice resort, clean and well maintained. There are no swim-up bars in the pools, however there are plenty of waiters to take your food and drink orders while you lie out in the sun and swim. My wife and I own a Vacation Club at Marival Resort and Suites in Nuevo Vallarta, which is just a few miles north of Puerto Vallarta. I may be a little bias, but we are used to having fifteen to twenty young activities personnel around the pool and beach areas to entertain the guests. Unfortunately, there were only two girls at Sandos Cancun, Jessie and Roxi. They did a nice job with entertaining the guests, but my wife and I both thought having more activities personnel would have been much better. We have always made it a point to meet and engage with all the activity kids. It has made our stays so much more fun. We had one rain day, where it poured all day. It's too bad, but Sandos doesn't have rainy day activities, at least not during our stay. There were plenty of guests just hanging around with nothing to do. There are sufficient areas at Sandos Cancun to entertain guests on the bad days. I even suggested bringing out the Bingo cards, but they said they were not prepared for it. Fortunately, Victoria, Abigail, Paulo, and Facundo arrived. Unfortunately, it was on our last day. We made it a point to meet all four of them. They made it a point to try to make every single guest have fun. They understood and relished their job. All four of them were very engaging with all of the guests. I only wish they had been there for our whole visit. I guarantee you, they would have figured out how to entertain the guests on the rain day. The hotel rooms are very nice, better than the rooms at Marival Resort and Suites. The showers work great, plenty of water pressure. The air conditioning is fine, the beds are comfortable, the room furnishings very nice, and very clean. The food is another issue. Gaijin is a Teppanyaki style restaurant where they cook your dinner in front of you, Benihana style. It is by far the best restaurant at Sandos Cancun. The chefs are very entertaining and do a great job cooking your meal. The meal is very good, especially the chicken. The steak is a little on the tough side, but very flavorful. The shrimp are great too. There is a steakhouse too, Seasons. We ordered the New York steak. It's very thin, about 1/2 thick. It is tough as nails, full of gristle and fat. My wife just gave up on hers. We saw a lot of people actually try to pick the steak up and bite off chunks as opposed to cutting it with a knife, very disappointing. While we were there, Frattini's was supposed to be a French restaurant, but they had the same menu as Seasons. Same tough New Your Steak. Again, while we were there, St. Trop was the Italian restaurant. After we sat down, the waiter asked if we wanted a glass of Sauvignon Blanc, which we did. He came back a few minutes later and informed us all the Sauvignon Blanc was sent to a different restaurant. The food was ok. Extremely thin crusted pizza, as in soda cracker thin. However, it did taste ok. I had the Linguine and it too was ok. There were only, maybe five couples in the restaurant while we were there. St. Trop is used extensively during the day for lunch and snacks, as it is adjacent to the swimming pools. Zango is their buffet style restaurant, where most guests eat breakfast. It has a nice array of choices for breakfast, as well as lunch and dinner. Zango is, in my opinion, the second best restaurant at Sandos Cancun.

Gary B


TripAdvisor Traveler Review Rating Reviewed 16 hours ago

The staff are absolutely exceptional and the resort is very clean with upkeep being done daily. The pool staff are very attentive with being friendly really helped us feel relaxed. The only issues I had is the water is very rough with mass amounts of floating seaweed in water as well as on the beach and the food had lots of effort put into it but was 3Star at best. All around I would go back and would recommend it to all travelers interested in Mexico.

jccuppage - Barrie, Canada


TripAdvisor Traveler Review Rating Reviewed 21 hours ago

My mom, sister, and I did a girls trip to Cancun, and we stayed at Sandos for a full week. This was the second time we've stayed at Sandos. The size of the hotel is just right - big enough that you don't feel like you're the only guests and small enough that it never feels crowded. There's activities going on at the pool, but the environment is more relaxing - not a party scene. We also love the spa. We had massages with Angelina and Teresa - they were excellent and so kind. Also, we loved going to the restaurant Zango, where the hostess, Melissa, always greets you with a huge smile and a very warm welcome. She was probably our favorite staff person at the hotel. We highly recommend Sandos!

oliviakkooiman - Nashville, Tennessee


TripAdvisor Traveler Review Rating Reviewed 21 hours ago

I would like to express my sincerest thanks and appreciation for the excellent service and care that we received at Sandos Cancun Lifestyle Resort during our vacation last week. My spouse, John, booked this vacation to celebrate our 60th Birthday and he wanted it to be perfect. Mrs. Martina Rodriguez, General Manager and her staff did not disappoint us! We had the pleasure to personally meet Martina Rodriguez, who took the time out of her busy schedule to come and greet us. She exceeded all expectations and went out of her way to make our stay an enjoyable one, offering us the very best of the best. Mrs. Rodriguez and her staff were like having a group of friends at every corner, helping us every time we showed up. If you’re looking for a high quality, all-inclusive resort with excellent food, outstanding environment, great activities, beautiful beach and welcoming arms, then the Sandos Cancun Lifestyle Resort is definitely for you! Every staff member with whom we came into contact was attentive and kind and we wanted to express our warmest thanks to each of the following staff members: Valeria, Grisel, Claudia, Alejandro, Saray, Jaime, Melissa, Chef Efrain, Capitan Teodoro Yam, Rubin, Alberto Gonzalez, Juan Ramon, Angel, Roxy, Jesy, Lovera and a very special thank you to Fabricio Munoa, Executive Chef of the hotel who was always pleasant, friendly and willing to help us with our food choices. He took care of all the details and certainly went out of his way to ensure that we always had the best meals. It was one surprise after another. (PS. Please forgive me if I forgot to mention your name). Sandos Cancun Lifestyle has succeeded beyond all expectations. Once again, thank you for such outstanding service. I totally recommend Sandos Cancun Lifestyle to all of my colleagues, friends and family.

LilianaAndJohn - Montreal, Canada


TripAdvisor Traveler Review Rating Reviewed 1 day ago

Me and my boyfriend stayed at Sandos Cancun a week ago and have mostly great things to say. We were a little hesitant about a few things. We did not know if the Deluxe Room would have a good ocean view or not. We had a wonderful view on the 4th floor of the ocean as well as the Lagoon but more towards the ocean. The room was much larger than we anticipated. The bed was extremely comfortable, the mini fridge was always stocked and the room was always at a nice temperature. We had a little trouble getting hot water ever but didn't overly bother us. We were also nervous about the food here. The Zango buffet and the Italian dinner was average/good... Frattini's and the Hibachi place was very very tasty but Seasons Steakhouse was very disappointing (undercooked meat, long wait time but doesn't take reservations). The bars always made great drinks. Staff was very helpful and kind- Shoutout to Carlos in the lobby for being so nice and Lovera at the pool for bringing us plenty of tasty drinks and being so kind! The pool was stunning and always had warm water during the day. It is easy to get a cabana bed on the ocean at any time of the day.. the ones near the pool are more difficult to reserve. The last thing that was extremely impressive was the spa service. We got a couples 80-minute massage with Josue and Vanessa and they did an exceptional job. Very friendly, attentive and overall gave an amazing massage.Overall, great place and would highly recommend. :)

Caitlin W


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