February 11, 2018 for 3 nights for 2 adults.

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Sandos Cancun Luxury Resort in Cancun, Mexico

From shimmering sunrise to stunning sunset, surrounded by the beauty of the Caribbean and beautiful white sand beaches, Sandos Cancun Luxury Experience Resort invites you to live in the lap of luxury. Between the sea and Laguna Nichupte in Cancun, Mexico, this fabulous all-inclusive boutique resort is as stylish and elegant as it is relaxing. Stunning rooms welcome you with a warm, tropical ambiance, the sun streaming through picture windows while views from your private balcony will take your breath away. Plush king sized beds ensure a wonderful night's sleep each night, while elegant marble bathrooms provide deep soaking tubs and stylish glass-walled showers. Complete with all the modern entertainment options as well as amazing, friendly service, enjoy all the fun and excitement of Cancun from the fabulous Sandos Cancun Luxury Experience Resort.

On your first morning, watching the waves roll gently ashore, enjoy a wonderful buffet breakfast at Zango, and prepare for an amazing day. Stroll out onto the beach for a day of swimming and sunning, kayaking along the coast, or even some lessons in windsurfing before taking to the waves. Venture out on the open Caribbean for a day of deep sea sport fishing or enjoy lounging on the luxurious decks of a private sailing excursion. Visit the Great Mesoamerican Reef or the island of Cozumel for a day of snorkeling or diving, and discover the vibrant and enchanting undersea world of the Caribbean. Take a day trip to see the fascinating ancient Mayan ruins of Xel-Ha, Tulum, or Coba, or enjoy a leisurely round of golf under sunny skies at Playa Mujeres Golf Club. In the evening, pamper yourself with a trip to the spa, or lounge next to the pool sipping your favorite cocktail from the St. Trop pool bar. For the perfect dinner that night sit down to the modern gourmet menus of Seasons, the mouthwatering Asian cuisine of Gaijin, or an expansive buffet in a more casual setting. At Sandos Cancun Luxury Experience Resort the tropics await, and each day is as exciting or relaxing as you desire.

Location of Sandos Cancun Luxury Resort

Sandos Cancun Luxury Resort
Retorno Del Redy, Lote 37-1 Km 14 Zona Hotelera
Cancun, Mexico

Nearest Airport: CUN

Amenities for Sandos Cancun Luxury Resort

  • General Information
  • 213 Guest Rooms and Suites
  • Handicap Accessible Rooms
  • Dining
  • 3 Restaurants
  • 24-Hour Room Service
  • 3 Bars
  • Snack Bar
  • On-Site Amenities
  • Beauty Salon
  • Concierge
  • Shuttle Service
  • Spa on Property
  • Fitness Center
  • Currency Exchange Service
  • Solarium
  • Live Entertainment
  • High-Speed Internet Access
  • Terrace
  • Gazebo
  • Tennis Courts
  • Outdoor Whirlpool
  • Car Rental
  • Steam Room
  • Infinity Pools
  • In-Room Amenities
  • Bathrobes
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Linens
  • Coffee & Tea Facilities
  • Luxury Bath Amenities
  • Activities
  • Deep Sea Fishing
  • Excursions
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Water Sports Programs
  • Business
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Nearby
  • Shopping
  • Golf
  • Beaches
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Pack For A Purpose

Reviews for Sandos Cancun Luxury Resort

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

Spent my 2-year anniversary with husband here from Nov 22 - Nov 29, 2017. Loved it! The property and the beach are amazing! Staff were great! I felt welcomed the moment I stepped in (We got a glass of white wine each and I got a rose!). I love concierge Daniel and Claudia. Daniel was very helpful on everything (getting breakfast ordering sheet, calling technicians to get security box fixed, taking reservation for Japanese Teppanyaki, etc.). Claudia was very helpful on directing us to Isla Mujeres. We love a bartender named Risotto. He brought our drinks really fast and he was very knowledgable on drinks. Last but not least, we were impressed by a waiter named Ricardo in the Italian restaurant beside the beach. We came back from ChichenItza trip with tour group at 10:50pm (restaurant closed at 11pm). We were starving and rushed into the restaurant wondering if we could still have some leftover food that they may still have. To our surprise, Ricardo asked us to order whatever on the menu! We've never seen this in Canada or even any places we've been. We finished it as soon as we could cuz we didn't want to waste him too much time although there were still customers by the time we left. We were so impressed with his service and attitude. We learned a lot from every single staff member in the hotel about how to offer great service. We will definitely come back soon :)

gracemhan - Toronto, Canada

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This is the 3rd time we have stayed at this wonderful resort. We have stayed at many other resorts in the hotel zone and all the way down to Playa del Carmen. (where we were married) We have stayed at The Vine and the Golden Parnassus beside Sandos. We return here because of the location that is near the airport and the great staff.The size of the resort is small and intimate, which we like. Many employees know your name. There have been many improvements from last year. St. Trop was open after being renovated. Still gorgeous ocean view but they turn it into a restaurant at night. Good food. There was also nightly entertainment at Bar 2 which is outside. A live band one night and a great Mexican buffet and super mariachi band another night.Inside at Bar 1 there was also entertainment. One night was a fabulous magician. Can't remember his name but he was auditioning for the job. He should definitely be hired. Great show. There was also a drum show which we did not attend. Nice to have something to do after dinner. Great restaurants. Hibachi, Italian, French, and buffet which has great breakfast.St. Trop was wonderful for lunch on the beach. They deliver Guac and chips and brick oven pizza to the beach. Ahhh, the beach! beautiful with lots of chairs and beds. As soon as you arrive go find Alex the beach concierge. He has been there all 3 times we have been there. He will get your bed or chair ready for you each day. he even found us at lunch the 2nd day and asked if we liked the bed we were at or wanted to change. What an asset to the hotel. Thank you so much Alex, for making our stay super relaxing. He also set us up with Enrique who never let us go without a drink or ice for our bucket. Usually we go with another couple but this time it was just the 2 of us..We did a couples massage which was wonderful. We had a balcony on the 7th floor facing the pool which was gorgeous.Definitely pay a little more for balcony.We were there from Dec.1-6 2nd time we have been there for the 'super moon" Amazing sight over the ocean.We did not do time share presentation. But they were offering 2 massages if you went. I have written 2 other reviews for this resort, but the improvements definitely deserve another shout out. Thanks Claudia at desk for even printing out boarding passes. They really take care of you!

richmond4th - Cleveland, Ohio

TripAdvisor Traveler Review Rating Reviewed 3 days ago

We spent a week at Sandos Cancun Lifestyle Resort, January 8-16 and we loved it! The property and the beach are gorgeous. The pools are well-kept, the rooms are clean and simple, with all the amenities you need. There is twice daily room housekeeping. Thank you to Thalia for doing such a great job! Make sure to tip a little (a couple dollars) each day instead of waiting until the end. You don't know who will be cleaning your room at any given time. It's not always the same person morning to evening. Pros: Elegant simplicity throughout hotel. Marble floors and bathrooms, especially. The pools and beach are fantastic. Lots of lovely places to sit and sunbathe or just read. The food is amazing! I mostly liked the buffets at Zango. Breakfast, lunch or dinner---all were wonderful, with little touches like pesto croutons to dip into a large variety of dips and sauces, different chutneys, interesting jams, and condiments, fresh fruit juices, amazing chicken dishes, and my favorite part, was the gorgeous 5-star desserts! Thank you to Jesus, who served us delicious coffee every morning, and to Diana and Melissa, our gracious and sweet hostesses, who learned our names quickly. Mano was also very good on our last breakfast at the resort. The bartenders served up some great drinks---whatever you want! I took advantage of this and tried a whole bunch of different and interesting cocktails. The water aerobics every day was wonderful fun---thank you Roxy and Abigail!! And I took the yoga class once---our instructor was fantastic (I forgot his name, unfortunately). Our concierges were also great, helping us in any way they could--thank you to Gabriel, Grisel and Claudia! Cons: There were some gaps in service. Drink and food orders by the pool and at St. Trop can be quite slow. Just be patient. Remind them (nicely) if needed. Sometimes they're just simply very busy. Just know that everyone is working as hard as they can. Don't get too picky about the service. If you tip accordingly, service will improve. That's kind of the name of the game at some all-inclusive resorts. One thing I found incredibly odd though---at Zango, spoons and butter were sometimes hard to find. We had to ask for spoons and butter many times. Sometimes butter was with the desserts in a little jar and sometimes you had to ask the bartender for it (that is not obvious, to ask the bartender!). And sometimes I snagged a large soup spoon to eat a dessert, or used a knife to stir my coffee. I was a bit baffled by this---how hard is it to set the table with spoons and keep butter available at all times?? The safes in the rooms are finicky. Make sure you come up with a code that you will remember. If you put in the code wrong once or twice, it won't let you open it again. Fortunately, security is very prompt and helpful. I was also curious about why Bar Two wasn't used more often. The weather wasn't super warm at night, and it was a little windy, but it was only unpleasant once or twice. Why weren't entertainment and events there, instead of crowded into Bar One? I would have like to have enjoyed more outdoor events. I'm being pretty picky here, because overall, this is an incredible resort with amazing food, an awesome property and location, great service and friendly people. The value is also very very good compared to the Ritz-Carlton and Secrets The Vine, which I think are overpriced. The 5-star Sandos has all the same amenities, service and quality as those other 5-star hotels, but is less expensive. I highly recommend the Sandos Cancun!!!

Jenny T

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Was a guest along with 9 other family members from January 1-6, 2018. Check in was quick and cold drinks were waiting for us in the lobby. I emailed the hotel trying to get all four of our rooms close together on the same floor months in advance but they were unable to accommodate my request. The rooms were clean, beds soft, and the AC was cold and quiet. Santiago, our housekeeper, always greeted me by name and with a smile every day. The beach is small but amazing. The beach wait staff were attentive and always ready to bring you drinks and food. During lunch, food service is slow at St. Trop and the beach so plan accordingly. Sandos also has a daily cooking class during lunch in front of the pools which was always delicious and fresh. Fresh baked pizza is also an option and is worth it. Sandos was very accommodating to our party of 10 as we were able to reserve tables a the many restaurants for dinner. Zango buffet, for breakfast, was always fast and fresh with the many selections to include an omelet bar. Don't forget to request bacon as it was usually in the omelet area. The evening always found us at Bar One, a large formal bar area. DJ Pepe was the life of the evening as he spun hits every night. Service always seemed to be slow but usually only one person was working the room. Casino night was fun as well as the traditional Mexican dancing night. Suggestion..It would be nice to have programs/shows in a larger room instead of outside in the cool weather. My group, 13 to 79 years of age, had a very good time and we would come back to Sandos in the future.

kcbeacher - Olathe, Kansas

TripAdvisor Traveler Review Rating Reviewed 3 days ago

I'll start by saying yes I would come back here, but only for an event. I'm 44 so for me the vibe was just fine, there were some kids but not too many to be annoying. It's not a party resort (another plus for me). This is me first time to Cancun so I don't have much to compare it too. They will NOT win the food award. My biggest complaint would be that our food was almost always cold. I'm not super picky so I was always able to find something that I liked, but the temperature was a big deal. The hibachi was great, the best thing I'd eaten there and maybe because it was hot. The pesto was green tinted oil, very very oily. Certain things were really good though, carne asada sandwich was great. We didn't try the French place but I heard it was great. I didn't ever see the Italian restaurant open. The service for the most part was really good, Everybody was nice and never acted like your requests were a problem. After few days you get to know the staff and they are always giving a smile. My room was beautiful. It was supposed to have 2 beds and we ended up with 1 king. I let that slide because we were a big wedding party and mistakes happen, they offered to change it and we decided to keep it because the view was beautiful. Another really cool thing was the room window opened you could look out and feel that air...loved it! they did a beautiful job on the wedding Carmen is THE BEST. It's a beautiful resort, lots of cabanas, places to sit and the beach is incredibly clean. My biggest complaint would be the food. Everything else was very nice.

Rosie R

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