Sandos Cancun Luxury Resort
Cancun, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
From shimmering sunrise to stunning sunset, surrounded by the beauty of the Caribbean and beautiful white sand beaches, Sandos Cancun Luxury Experience Resort invites you to live in the lap of luxury. Between the sea and Laguna Nichupte in Cancun, Mexico, this fabulous all-inclusive boutique resort is as stylish and elegant as it is relaxing. Stunning rooms welcome you with a warm, tropical ambiance, the sun streaming through picture windows while views from your private balcony will take your breath away. Plush king sized beds ensure a wonderful night's sleep each night, while elegant marble bathrooms provide deep soaking tubs and stylish glass-walled showers. Complete with all the modern entertainment options as well as amazing, friendly service, enjoy all the fun and excitement of Cancun from the fabulous Sandos Cancun Luxury Experience Resort.
Location
Sandos Cancun Luxury Resort
Retorno Del Redy, Lote 37-1
Km 14 Zona Hotelera
Cancun, Mexico
77500
Nearest Airport: CUN
Features and Amenities
- General Information
- Handicap Accessible Rooms
- Dining
- 24-Hour Room Service
- 3 Bars
- Snack Bar
- On-Site Amenities
- Salon
- Concierge
- Shuttle Service
- Spa on Property
- Fitness Center
- Currency Exchange Service
- Solarium
- Live Entertainment
- High-Speed Internet Access
- Terrace
- Gazebo
- Tennis Courts
- Outdoor Whirlpool
- Car Rental
- Steam Room
- Infinity Pools
- In-Room Amenities
- Bathrobes
- Hair Dryers
- In-Room Safes
- Mini Bar
- Iron/Ironing Boards
- Marble Bathrooms
- Flat-Screen Televisions
- Luxury Linens
- Coffee & Tea Facilities
- Luxury Bath Amenities
- Activities
- Deep Sea Fishing
- Excursions
- Kayaking
- Sailing
- Tennis
- Windsurfing
- Scuba Diving
- Water Sports Programs
- Business
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Nearby
- Shopping
- Golf
- Beaches
- Interests
- Honeymoons & Romance
Reviews for Sandos Cancun Luxury Resort
Great service.
Service was great. Lorenzo was very attentive, warm and made us feel welcomed.
Kim P
BEST
Lorenzo at the Italian Restaurant was amazing!
Alexis W
An enjoyable trip
I really enjoy Sandos Cancun. The restaurants are top notch, the buffet is standard fare. I want to especially thank concierge Montse who was very helpful during the stay. She was always there with a greeting and smile. I also want to thank Mayte and Francy at Bar 1. They were very dedicated and hard working, but found time to be friendly to the guests.
Divinbud - United States
Just Average Really.
Just returned from Sandos a few days ago. It was fine overall but nothing over the top. I would not class this resort as 5 Star. The Good: Beds were comfortable with good pillows. The rooms were big and a nice closet as well with Safe. The TV was a good size. The AC worked well in our room. The staff were very nice and professional. Frattini Restaurant was very good. The buffet was good as well. The beach was quite clean with the Sargasso being cleaned daily. Not So Good: -The towel / lounger game was in full force. It was ridiculous how loungers by the pool would sit all day with a towel. Nobody ever came. That needs to be rectified - not acceptable. -The pools were not heated and they were quite cold -We booked a Cabana for $80 US per day to get a seat by the main pool. -The Italian restaurant was not good at all. Food quality was poor -Two elevators for the whole building - very slow we took the stairs often -St. Trop the food service is very slow from what we were told and observed -The patio doors in our room were difficult to close sticking and grinding -The power receptacles in our room were so worn out, our plugs pretty much fell out. -The lamps barely worked and were damaged. -There was a wedding that went past three AM on the outdoor space and it was loud. -Only the Elite rooms face the ocean. We had side view that looked at a closed down resort. -Staff really cater to the Elite Ultra black wrist band clientele. It's very apparent. Our stay was just Ok. Nothing that made us say Wow we'll be back. We won't be back there is better choices out there.
MJKCanada
Jesus is the best!!!!!!!!!
Thank you so much for a delicious dinner. Manager Donna made sure we were treated to a lovely place to enjoy our meal but the real hero was Jesus and his associate Gabriel. Jesus went above and beyond to make sure our meal was everything we could have hoped for and more. Even bringing us a special dessert - just because life is worth celebrating! Thank you Jesus. You were AMAZING and made our final night the best one of the trip! Meant SO much to us.
Kaity M
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
Best service you could ever expect. Thanks to all the staff! From the spa to the activities to the restaurants—all was great.
-Anita N.
Awesome food and service at Sandos Resort!
-Lupo R.
Fantastic hotel, staff amazing, rooms amazing. Made our honeymoon complete. Thank you!
-Mandy W.
Wonderful rooms - very class vibe to them - loved it!
-Suzie S.
A full moon highlighted over 3 infinity pools with a warm breeze = an amazing time at Sandos Cancun. Beautiful property with an excellent culinary program.
-Amber W.
