Sandos Cancun Luxury Resort

It is our last day here but my wife and I had an amazing time! The resort is clean and the employees are all so friendly. Our room was cleaned thoroughly everyday and was always stocked with beverages in the mini fridge. The beach is beautiful - one of the nicest beaches I have ever been to. Seating is limited, so I had to go down before 7 AM to get a shaded cabana for the day. Same thing with the pool area. I was up at 5 AM to grab a couple of chairs and they are mostly all scooped up by 6. They should consider adding more seating. They have cabanas reserved for people who are either royal elite or who sit through their 90 minute presentation on becoming royal elite. That being said, the day at the pool was great! The entertainment was enjoyable and made for some prime people watching. I don't drink, so appreciated having Non-alcoholic beer available, and my wife enjoyed the drinks! Food was mostly good - Buffet was hit and miss, but mostly hits! The Mexican night and Mediterranean night were some of the best meals we had. We ate at all of the restaurants with Seasons being the best one. Breakfast was the same at the buffet everyday but we always found stuff to eat. The highlight meals were probably lunch time at St. Trop - fish tacos were great, but the tuna toast was incredible! The only bad meal we had was the Masquerade night - the beef was severely overcooked that my wife couldn't eat hers and we ended up at the buffet. For a small resort, we were worried we would have to wait long at restaurants/bar, but that was never the case. Would come back here again!

We had an amazing 7 days at Sandos Cancun! From the quick and friendly checkin and helpful bellman, Erick, who delivered our bags immediately, to the delicious stone oven pizza and margaritas Oceanside to start our vacation. Fantastic! St. Trop’s hostess, Kenya, and the staff, were so kind and caring, beach drinks ever flowing from server Fausto, and awesome massage at Spa del Mar by Alejandra, made it an absolute pleasure to stay at Sandos.

Sandos Cancún was a fabulous experience! All of the food from hibachi to the Mexican buffet and St. Trop pizza was delicious. Breakfast buffet was consistently fresh and high quality every morning. Beaches were beautiful and the lounge chairs were very comfortable. Lots of towels available for use everyday. The pool was always fun - Alex and Paula know how to throw a party. The rooms were clean and comfortable and well kept by staff. Carlos was an amazing concierge who booked reservations for our party for dinner for us every night so we did not have to worry about doing it ourselves. He also helped me pull off the surprise of a lifetime and propose to my fiancé on the terrace overlooking the beach. He added thoughtful touches like cheesecake for us to enjoy and balloons on top of the beautiful set up. He checked in on us throughout our stay to make sure we were having a good time. He’s the best!

Its a very intimate resort. The atention is excellent and they have activities every day of the week

The second day I arrived I went to eat on the buffet and I got so sick for the ten days I was there every single restaurant the food made me sick. Never again I will visit that place or refer Sandos Cancun anyone. Was a waste of money, the front desk was useless and not healthful at all. Above all I went to my room and I noticed my cover with stain and mildew all over I removed the cover and ask to change they charge me 45 US dollar for a new bed sheet. I am telling if you want to go for a vocation do not waste your money on sandos Cancun. So many other nice resorts in Cancun.