Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Escape to the heart of Cancun at Secrets® The Vine Cancun. This award winning, adults-only, contemporary resort offers all the indulgences of Unlimited-Luxury®, including endless gourmet dining and drinks, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites come complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte, in addition to luxurious amenities, daily refreshed mini-bar, flat screen TVs and much more. The experience continues with limitless access to eight gourmet restaurants and top-shelf spirits served at the seven modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service.
Secrets The Vine Cancun
Blvd. Kukulcan Km. 14.5, Lot 38
Zona Hotelera
Cancun, Mexico
77500
Nearest Airport: CUN
What an absolutely amazing experience. Great service from Eduardo(Sea Salt), Juan (beach ), Adrian and Abigail from the Market Cafe
Sightseer13139038053
Rooms, cleanliness and drinks were amazing! The staff work really hard but you can tell tips make a difference. Where this hotel let's itself down is food, we went in low season and every meal (breakfast/lunch/dinner) was a big wait. Dinner was another level where you either queue for 15mins before 6pm to eat or prepare yourself for a wait over over 1 hour. One evening we waited 1hr 45mins - this isn't 5 star standard. Speaking to people everyone was finding it frustrating. You could book (though very hush hush) but only if you bought a bottle of wine! The reason I book all inclusive is so I don't need to worry about paying for things. Happy to tip staff as they do work really hard but personally I wouldn't return to this hotel.
Chloe M
Humberto and James from market buffet were my favorite 😍 . We were greeted each morning with the best smile and excellent customer service
norma1826 - Oklahoma City, Oklahoma
Best all inclusive experience in over 30 resorts. Just go! Everything is taken care of. Amazing staff. Thank you Gustavo , Pablo, Eduardo, Benjamin always smiling , victor, Hermes’
Flamingo F
Secrets The Vine is centrally located in the hotel zone, not too close to the busy north end but not too far out that you feel remote. Atmosphere is good, although we found the lemongrass smell pumped through the ventilation system in the lobby area a little overpowering. Our room was of a decent size, clean and functional, albeit a little dated. Most rooms offer full or partial sea views (if viewed from the balcony). Housekeeping was good with a turndown service in the evenings. Our only criticism is that it was difficult getting seated in the speciality restaurants, waiting up to 2hrs in some instances. We think a prebooking system could easily be introduced through the hotel app, which would have better optimised our time in the evenings. Our best experience was at the Asian themed Dragons, the staff were the most attentive and the food exceeded our expectations. Note: Due to the small entrance area some excursions may not offer a hotel pickup, which meant travelling to another part of the hotel zone to join the tour.
Darren J
Read more reviews or write a review
© 2025 TripAdvisor LLC. All rights reserved