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Secrets The Vine Cancun in Cancun, Mexico

Where the emerald jungle meets the shimmering Caribbean, between swaying palms and soothing surf, Secrets The Vine Cancun invites you to enjoy complete beach bliss in sunny Cancun, Mexico. Step in from the vibrant beach, and enter your ultramodern room, crafted in a sleek, geometric style with the illusion of simplicity creating a truly elegant space. Bright and inviting, sunlight streams through walls of glass, while a sweeping view will take your breath away. Step out through sliding doors onto your stunning private terrace, and relax as you watch the waves roll ashore. With an elegant bathroom, wrapped in white glass, plush king or queen sized beds or two queen size beds, and all the modern entertainment and care options, enjoy the comfort and serenity of modern luxury inside, with the golden sands and surf beckoning just outside your door.

As the sun warms the coast, dive into the Caribbean for an early morning swim and let the soothing waters wake you to a fabulous day. After your swim enjoy a hearty buffet breakfast at Market Café, then head out for a scenic round of golf at Playa Mujeres Golf Course. In the afternoon, relax and stretch out beside one of the three infinity pools, sipping your favorite refreshing cocktail, or make your way to Secrets Spa by Pevonia to pamper yourself with a massage and beauty treatment. Enjoy a fascinating day tour to the nearby Mayan ruins of Tulum, Coba, or Xel-Ha, or discover Cancun's amazing diving with an excursion to the vibrant sites along the Mesoamerican Reef. In the evening visit the resort's Wine Cellar, or Enoteca, and enjoy a wonderful wine tasting event before the perfect dinner. Sit down to elegant Asian cuisine at Dragons Restaurant, or relax under the stars on the outdoor patio of Sea Salt Grill, listening to the waves rolling ashore and dreaming of your next amazing day at Secrets The Vine Cancun.

Location of Secrets The Vine Cancun

Secrets The Vine Cancun
Blvd. Kukulcán Km. 14.5, Lote. 38, Zona Hotelera
77500
Cancun, Mexico

Nearest Airport: CUN

Amenities for Secrets The Vine Cancun

  • General Information
  • 495 Guest Rooms and Suites
  • Non-Smoking Property
  • Adults Only
  • Handicap Accessible Rooms
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • Private Dining
  • 24-Hour Room Service
  • Wine Cellar
  • Cafe
  • Piano Bar
  • 7 Bars
  • Beach Wait Service
  • 8 Restaurants
  • Pool Wait Service
  • Lounge
  • Oceanfront Dining
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Laundry Service
  • Library
  • Fitness Center
  • WiFi
  • Currency Exchange Service
  • Sauna
  • Live Entertainment
  • Gazebo
  • Boutique
  • Beach Access
  • Outdoor Whirlpool
  • Car Rental
  • Steam Room
  • Outdoor Spa Treatments
  • 24-Hour Concierge
  • Infinity Pools
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • iPod Docks
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Luxury Linens
  • Luxury Bath Amenities
  • Bottled Water
  • Private Terraces
  • Activities
  • Deep Sea Fishing
  • Excursions
  • Wine Tasting
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Beach Volleyball
  • Fitness Classes
  • Cultural Tours
  • Table Tennis
  • Bird Watching
  • Zip-Lining
  • Golf
  • Dance Lessons
  • Soccer
  • Water Sports Programs
  • Business
  • Meeting Rooms
  • Business Center
  • Conference Facilities
  • Nearby
  • Historic Sites
  • Shopping
  • Restaurants
  • Golf
  • Nightlife
  • Beaches
  • Monuments
  • Market
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Spa & Wellness
  • Summer Getaways

Reviews for Secrets The Vine Cancun

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 19 hours ago

I actually give the Vine a 4.5 out of 5. We enjoyed our stay and there are no glaring issues, but in terms of value, I was a little underwhelmed. This is our fourth visit to a Mexican Secrets hotel from Huatulco to the Riviera Maya and now in the Cancun hotel zone. Overall, we estimated this was our 14th trip to Mexico. So, getting down to it: Room – We had a Preferred Junior Suite with an ocean and lagoon view. The room was great – king bed, huge amount of closet space, beautiful view from the 25th floor, and a shower big enough for a football team. Very pleased. The Preferred rooms have a concierge/butler available and Amy did a great job taking care of us all week. Bars – We tended to hang out at the Vine Bar off the lobby before and after dinner. The bartenders were extremely busy, but remained cheerful and patient. We also managed to hit the Manatees and Sugar Reef bars a few times as well. Top shelf liquors were available most everywhere. The Vine bar was always the busiest and suffered from a lack of wait staff most of the time. Even if you sat at the bar, people were having to reach over you to get drinks due to the lack of servers in the rest of the bar. Perhaps they should redeploy a few of the army of employees selling spa services to the bars at the busiest times? I’ll get to that later. For such a nice place, this situation seemed silly. Restaurants – The food here was, overall, the best we’ve had at an all-inclusive anywhere in the Caribbean. Yes, food preference is very subjective, but nearly every single meal was absolutely delicious. We hit everything except the Italian. Dragons – the Asian a la carte – was just magnificent. Our last night, we debated walking down to a couple of nice restaurants just across the street, but chose Dragons again instead. Although not at Dragons, a special thanks to waiter Geiser who we liked a lot. Beach – We are beach people and spent most of the day on the beach. Cancun’s unreal electric blue water, while ice cold and turbulent that week, was still magnificent. We were so pleased not to have to get up early in the morning and reserve a nice spot. The Vine has staff managing seating and umbrellas to perfection. Even late morning arrivals could expect to find a nice spot. Beach drink service was a 10 out 10 as well. We sat mostly in the same spot and Alberto took great care of us. I have to mention that there must have been a contest going on somewhere for the best female abdominal muscles in Cancun during our stay. The surgically augmented with dental floss bathing suits are pretty much standard (and were well-represented), but honestly, the dozens of muscled mid-sections was a new experience. My shoulder is still bruised from the wife reminding me that my daughters are older than most of these young ladies. Lastly – the fake Cuban cigar, silver, and other trinket vendors are thick on the beach and obviously not part of the hotel. They were polite and a simple “no, gracias” sent them away, but I started counting one morning and stopped at 20. Spa – We didn’t do the spa, nor cash in our “coupons.” If you like spa services, though, this must be the place. There were television advertisements in the elevators, an IPad looking thing by the bed in your room, stuff being slid under your door, and a channel on TV pretty much dedicated to that facility. We had to change our route to breakfast to avoid being pounced on for services. Ease up, Secrets. If we chose not to return here again, this unreasonably assertive pushing of spa services would be a key reason. The hotel facilities, lobby, the 12th – floor infinity pool and bar were all extremely nice. This is a first class facility and it shows. As indicated earlier, I was a little underwhelmed given the price and ratings, but still had a great experience.

gtherm - Saint Louis, Missouri


TripAdvisor Traveler Review Rating Reviewed 22 hours ago

This was our 4th time at this resort in about 2 years, and it seems to get better and better each time we visit! The property is absolutely beautiful and the Food is the BEST all inclusive food. The rooms and the resort are so clean! Before visiting this property, I was not too keen on All - inclusives because of the food. Secrets has definitely set the standard for how it should be done. Each time we visit we are so excited to see our Vine "family", and we are sad to leave them on our last day. I always feel appreciated and VERY safe. I highly recommend and I cannot wait to get back!!!

Lindsey R - Hendersonville, Tennessee, United States


TripAdvisor Traveler Review Rating Reviewed 1 day ago

I stayed there from February 19-22 of February 2018, and I don't know where to begin! The hotel is an all-inclusive adults only resort, and I have to say that it was in my top 5 hotels of all-time. The rooms, lobby, pool, beach setup, gym, and restaurants are 5 star all the way. The dining was that of a Ritz Carlton hotel, and even better to be honest. I have stopped doing all inclusive hotels for several years now, but Secrets made you feel like you were staying at the Cosmopolitan Las Vegas. I can't wait to go back in a few months. Special shout out to Cesar who first greeted us and to Alonzo from animacion!

george c - Montreal, Canada


TripAdvisor Traveler Review Rating Reviewed 1 day ago

This was our first time to a Secrets resort; we travelled with another couple, are in our early to late 40’s and very easy going. Upon arrival we were greeted to champagne and introduced to our butler who checked us in privately. We were preferred guests on the 27th floor with ocean view rooms facing the Sandos side. We heard from other reviews about the noise on that side of the hotel but didn’t experience anything like that. Rooms were smaller but beautiful. We didn’t like that the bathroom toilet area was enclosed in glass doors that were partially opaque. In my opinion you should always have privacy when in the toilet area as everyone isn’t comfortable with that look. The balconies were also separated with glass therefore you could see your neighbor clearly on the balcony. There are 3 pools that are beautiful and the water is warm. Another pool on the 21st floor is for preferred guests which was another option if you want more quiet and privacy. Restaurants: The morning buffet at the Market Grill was delicious but not as large as other resorts we’ve been to. The service was slow for the first few days we were there but seemed to improve as the week went on. Dress code: men must wear a shirt, no tank tops yet women can wear workout gear and eat in the restaurant. The Sea Salt Grill is an outside restaurant by the pool – everything was delicious! So far very impressed. We tried it again one evening for dinner and very much enjoyed it. Dragons Oriental, the food was absolutely amazing but unfortunately service was very slow. The food was so good we would have liked it to flow better and receive each entrée in a reasonable time. We went back a second time this time service was quicker. Nebbiolo Italian restaurant was delicious went there twice and the Tiramisu dessert is the best we’ve ever had. It’s unbelievable!!! Bluewater Grill there was a wait when we arrived but then who we assumed to be the manager took care of seating us as quick as possible and we were seated within 10 minutes. We didn’t mind waiting as we’re on vacation so we had a drink at the bar. Our waiter was Gabriel and he was awesome, very attentive, funny and made our dining experience very pleasurable. Barefoot Grill is the poolside restaurant just to grab some hamburgers, hotdogs, nachos… perfect if you want to grab a light snack. Olios restaurant is the Greek restaurant outside on the 21st floor. We stopped in for lunch and did not enjoy our lunch at all. We ordered the shrimp salad but the shrimp were still in their shell and covered in sauce so we made a huge mess trying to open the shrimp and eat it. We did choose Olios for Valentine’s dinner as it was romantic to be sitting outside overlooking the ocean and lagoon. The food was just ok. That was our least favourite restaurant. The view was amazing though. The Vine Bazaar is the coffee shop with delicious sandwiches and pastries which were something we always grabbed after a day at the beach/pool as a late afternoon snack. Many choices for coffees hot or cold. The ladies that work there are very hard working and super friendly! The exercise room was a large fully equipped gym. However there was no ventilation and very hot in there when trying to work out. We were told later that since the resort is “environmentally friendly” you have to say something otherwise they won’t turn on the a/c. Entertainment: Daily water aerobics in one of the pools, we didn’t go in but enjoyed the music. After a few hours the dance music stops which we wished would have continued. They do have entertainment by the pool but it’s very low key and we would have liked a bit more. A few times they were teaching dancing by the pool which is always a favorite of mine anyway. The preferred club pool doesn’t have any music it’s very quiet if that’s what you are looking for. Fernando the waiter by the beach was so friendly and was teaching us some Spanish and made our afternoon so much fun! If I didn’t know what to drink he brought me one and made me answer him in Spanish. He was so funny. Norbi stands out for us always checking on us knowing our names and making us laugh. Heard from reviews he was awesome and now we know why! He is hilarious and has a great personality. The pool server Sergio was always there bringing us our favourite drinks! Lobby bar: the staff there were amazing can’t remember their names but they were always quick to get us drinks as soon as they saw us, and they knew our drinks from memory. We believe in tipping well as these workers work hard every day and they deserve it. Piano bar: evening entertainment was fine, the DJ was pretty good and played whatever you requested. It happened to be my birthday on our last night and one of the bar staff Michel made it a little extra special. When he found out it was my birthday he surprised me with a little cake and candle with pastries and the bar staff sang me happy birthday! Wow didn’t expect that made my night. Cons: A few days into our stay a convention of 200 people in their 20’s arrived and that’s where everything changed for us. We consider ourselves fun people but this changed the atmosphere from a romantic couple’s resort into a “spring break” atmosphere. Now this is the first time we are at a Secrets resort so this was very disappointing, not just to us but to other patrons that we spoke to. When the spring breakers arrived, they took over the pool, loungers and were partying it up all afternoon. They took over the restaurants, the lobby bar and piano bar. They were loud and disrespectful to others and acted like they were the only ones there. They took over the dance floor and got so drunk acting like immature kids. It was definitely a sight to see. But not a sight I expected at a Secrets resort. We were on the beach laying in lounger chairs when they took over that area and were hanging around so close to us that their butts were right behind our heads and encroaching our personal space. Music: We wish they had more lively music throughout the day. When I asked the entertainment staff why they can’t add more music his answer was they didn’t want to incorporate a party atmosphere and it is supposed to be a romantic getaway. Yet they contradicted that as they allowed so many party goers to be there. That was the only thing I can say disappointed us the most. Overall would we go back? Not sure. I think that was a bad decision to let so many “spring breakers” ruin the 5 star rating that this resort so raves about. They should have gone to a more party atmosphere at another resort.

Michelle B - Winnipeg, Canada


TripAdvisor Traveler Review Rating Reviewed 2 days ago

We visited Secrets for our 32nd Birthday trip, in which myself and my partner share a birthday in the same week, so this was a special occasion for us....unfortunately it wasn't very special. I will try and be as fair as possible, as this hotel wasn't a disaster, but it left a bit of a bad taste in our mouths. Facilities: (5/5) I was pleasantly satisfied with the facilities. They have a variety of areas for you to explore based on what you are in the mood for. Lots of choice for food, drinks, activities, the gym or the spa - for this you will not be disappoint. We found there was always a sun bed available and a bar not too far away for drinks. Room:(4/5) We booked the preferred option, which has a few nicer extra's and I would say for the size of the room alone, it was worth it. Very spacious room, huge shower, bed and balcony. The only thing that let down the room was the poor mini bar, I would expect better, especially in the supposed Preferred room option. Restaurants/Food (2/5) This is where they really let themselves down. The food is not up to scratch and is certainly not 5*. Some meals we couldn't even finish, it was so bad. The room service food, was terrible - more often than not, didn't even look like the picture. Watered down juices and a surcharge for wine if you wanted anything except Merlot or SB - how is that All Inclusive? Lack of veg options for breakfasts! Waiting times for the restaurants and you cannot pre-book, what is the point. You get all dressed up and go down for dinner only to be told, its a 30min wait, which could be avoided if you could pre-book. What makes it worse is the fact there are always empty tables. Which they save for people that are willing to pay for wine! They also have a very silly dress code policy for Men, who must wear trousers. I would be fine with this, if we were in a cold country, but it was 28C, who packs that many trousers for a beach holiday. Again I would understand if you had A) pre-warned people so they could pack accordingly or B) Permitted smart shorts as opposed to swimming trunks, which you can understand. This is a very poor policy because the quality of food you serve, does not match up to the perceived atmosphere you are trying to create. No Straws? I appreciate Secrets wanting to be an eco-friendly resort, but do not flip flop on your policy. They would give out straws sometimes and other times quote this policy - either do it or dont do it. Also - what happened to paper straws? Service (3/5): There was always someone on hand, to help, which was quite nice - when they were not trying to upsell you on something. Its obvious the workers are told to try and upsell because they are always trying to sell you something. Whether its massage oil halfway through a massage!!, champagne, premium wine, spa treatments or a time share, it never stops! This is the last thing you want, when you are on holiday and you just want to enjoy it, especially in a supposed ALL INCLUSIVE. I will say that the entertainment team were excellent, they provided so much fun through Beach Volley Ball - keep it up guys! Our butler on our floor Jorge was also exceptional and always around to help. He helped to arrange a reservation for us on my partners birthday and also birthday cakes delivered to the room. Thank you Jorge. Summary (3/5): All in all, they just need to fix a few things, that seem to be more about policy. Its obvious its all about profit margin for this hotel, which is disappointing. We won't be returning or staying in any other AM Resorts. Not a 5* hotel and if you lower your expectations and come prepared, you may well have a good time.

Michael B - London, United Kingdom


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