Secrets The Vine Cancun

8 amazing days mid-july! Family of 3 (19 yo daughter). Above expectations for service. Tried all Al carte restaurants twice (exception Olio once ) and they were all great. Wasn't Preferred and dont regret . Buffet for breakfast and lunch was also great. Entertainment and activities : Shows for everyone at night, DJ and singers in the afternoon near the pools. Most appreciated, ++ thought it would be quieter . Pools are larger than what we see on web pix. Entertainment team was great , especially José and Emmanuel that spoke French with us ! Will return!/ je recommande cet hôtel qui a un excellent service, d'excellents restaurants, un buffet de qualité et des activités/spectacles variés pour tous les goûts (très bonne ambiance / pas de mousse dans la piscine mais des activités pour nous faire sourire toute la journée ). J'y retournerais demain matin (famille de 3 : 2 parents et une fille de 19 ans).

The vine is top notch. Beautiful hotel. First high rise all inclusive we have ever stayed in. Preferred club ocean view. The room itself was amazing. The view! Stayed in the preferred pool most of the time. Real laid back. The beach is public but they have a little section for the vine. Sargassum was rough for 5 out of the 6 days we were there. Food was ok! It’s resort food! We ate at all the restaurants. DO NOT LET HALFTIME SPORTS BAR OFF YOUR RADAR. The best food we had at the resort. Truffle Mac and cheese and pork belly tacos.

This resort was extremely clean, and the staff were very friendly as well. My father in law is handicap and Alejandra was SO helpful with accommodating his needs.

I travelled here with my fiancé to celebrate my 50th Birthday which was 26th July ! This hotel is amazing from customers service friendliness of the staff to the food options. A special mention to Juan, Angel and pool bar Manager I just can’t recall his name ! We sat beside you at pool bar every day !! We are th Irish couple who just left today .. these staff hospitality is outstanding and a pleasure to deal with these guys work extremely hard to make sure everyone’s stay is thoroughly enjoyable The rooms are huge with amazing balconies with fab view of the ocean and real treat to waken up every morning. The entertainment at the hotel from the live bands to the entertainment staff was excellent A special shout out to Emmanuel entertainment staff … I just want to say a huge thank you for everyone at the hotel making my Big Day extra special We will definitely be returning to this hotel and will plan a longer trip next time I also forgot mention lovely guy at concierge desk for helping me with restaurant booking in Harry’s and assisting me with transfers bk to the airport ! Only recommendation I would have is that the food over by the pool bar burgers nachos etc is same every day ! Would be nice to have different options! Will see you next year

Location: 10, staff: helpful, kind, friendly:, room comfort: very comfortable beds, glass doors on the bathroom and shower equals very limited privacy;room service options, extremely limited; Dining options: limited menus, well prepared food, good vegetable and fruit selection, some restaurants were closed unexpectedly, so limited options for us, Coffee house is wonderful. Be Aware of Dress codes because, you will not be allowed in hotel restaurants unless you are dressed to the nines which was frustrating because this was not made clear at check-in. The 12th floor pool and restaurant were by far the highlight but at check-in, we were smooth talked into upgrading our room to have access to that for an additional $300. The pool area entertainment: amazing, those people work their asses off and they are incredible at what they do. This is a three star resort trying to be a five star resort so… If you love drinking and entertainment at the larger pools with access to a beautiful beach, this is for you! If you’re looking for a true elevated experience on all points, I wouldn’t recommend it. Having said that, the staff throughout the resort were exceptionally kind and thoughtful and helpful.