Secrets The Vine Cancun

After a year of a lot of stress, my husband and I chose Secrets The Vine for a weekend getaway. It was almost all we had hoped for. The facility is beautiful! The beach was clean and free of seaweed. Our room, all bathrooms, and restaurants were very cleaned. Check-in and check-out was a breeze. No one harassed us about time-shares. We were asked and said no and that was that. The staff was very attentive! I stayed somewhere else once and couldn't get a drink at the pool. This was the complete opposite. Someone is asking if you'd like a drink or picking up your finished drink every 10-15 minutes. With that said, I want to let everyone know that the resort sits on a very narrow piece of land. I think the architects and engineers did a fine job with it. But because of that, there was not as much room for lounge chairs. It would've been fine if people were considerate and not reserve lounge chairs before 8 AM only to not use them for most of the day. Seriously, our first day there, we got the pool by 10 AM and all the chairs were taken. There were 2 chairs each with a bottle of sunscreen on them that no one used most of that day! We left at 3 so I don't know if anyone ever did come use them after that. But you see a lot of that throughout the pool and beach area even though it is against resort policies to "reserve" lounge chairs. But it's not like the staff can remove people's stuff without them throwing a fit. But as another guest, I'm sure one can. Another problem we did not enjoy due to the small size of the property is the amount of noise! There was so much noise from the entertainment and no where to get away from it. We were even able to hear it from our room. And if it's not from the resort, it's from the Hard Rock resort next door. And if it's not music or whatever until well after 11 PM at night, it's the sirens. That was really annoying. So if these things don't bother you, then you'll really enjoy the food here. With the exception of Olio, we ate at all the other restaurants. Don't waste your time at the Asian restaurant. The food was not pretty blend and not very good. The rest were excellent! I'm a huge foodie and the other restaurants definitely met my standards. The Market Cafe serves a breakfast and lunch buffet. Both were excellent with very good options for vegetarians. I LOVED their ceviches! All the varieties were delicious. At night, this restaurant turns into a Peruvian restaurant. The food served was also fantastic! When in Mexico, eat Mexican food. You won't be disappointed. Though their pastries were also on par. Both the steakhouse and Italian restaurants were also wonderful! We also had a couples' massage at the spa. They do not have showers there but they do allow you to use the hydrotherapy options before your massage. And I loved that there was someone dedicated to tell you where to go and what to do in what order. Overall, 8/10 experience.

Fantastic experience! What amazing food, the accommodations, and the hospitality. Sebastian, who was our concierge went above and beyond for us, and we are looking forward to seeing him next year because we requested him to take care of us again. Michele Harumi, Cesar and a gentleman who ran the Italian restaurant were so kind and awesome Cesar, our waiter at the Italian restaurant was so funny and he was one hell of a hard worker. We are sorry we can’t remember all their names. Speaking of the Italian restaurant that was our favorite we ate there 3 times. We had such an amazing time. We are looking forward to coming back next year for a longer stay. I’ve gone in many of trips with this one tops them all. My wife and I can’t stop thinking about the place. Again thank you Sebastian for taking care of us. Thank you for our first trip to Mexico and experiencing we’ll never forget. We our counting the days down to next year Thank you, Mike and Nicole Zukowski

Wonderful hotel from the moment we arrived. The staff was professional & attentive to all our needs. Food and drink choices & quality were exceptional. Each floor of the hotel has a concierge assigned who was ready to help us with anything. The beach & ocean are beautiful. Hard to believe water can be that color blue. We've been to Florida, Hawaii, and Washington - we would choose this over all of them. The Secrets The Vine is our "new Secret"!

Fantastic resort, we'll be back for sure! We were very very happy with everything we encountered at this resort! We will definitely be back!

We had a wonderful experience at Secrets The Vine Cancun and would absolutely recommend booking through Costco Travel. The resort is beautiful, modern, and very well maintained. The ocean views are stunning, and there are plenty of comfortable places to relax whether at the pools or on the beach. The food was excellent with a great variety of restaurants to choose from. The quality and presentation were impressive for an all-inclusive resort. The entertainment staff truly stood out — they were friendly, energetic, and made activities so much fun without ever being pushy. There were plenty of daytime activities and evening shows to keep things lively, but also plenty of space to unwind if you prefer a quieter vibe. Overall, this was a fantastic getaway with great service, delicious food, fun activities, and a beautiful resort setting. We would definitely return!