Secrets The Vine Cancun

My fiance and I wanted to get outside the US for some R&R after talking about it for several years. After researching and selecting Secrets the Vine, we had a pretty good idea of what to expect, but were still pleasantly surprised by how wonderful the experience was. It was an absolute dream to stay there--the staff were amazing, the food wonderful, and the ocean was gorgeous. Between the bars and the restaurants, we never went without anything we desired. There was easy access to expeditions (we went to Chichen Itza one day through a local tour company that had no problems picking us up and taking us back right to the resort). On the staff, there are some notable callouts that I'd be remiss not to recognize for how wonderful they made our trip. Jacky from Entertainment was a gem. She helped us get involved in a number of really awesome activities. Roberto, a staff member who worked near the pools, kept my fiance and me filled up on drinks all day long, every day--he was on point without being annoying. Alfonso the bartender made some amazing drinks for us, including a passionfruit martini that was to die for, and Javier the chef really showed us his passion for good food when we visited him after getting a cooking class from him (as set up by Jacky, mentioned above). Finally, Rudy the sommelier was very fun to hang out with--the wine tastings daily were a blast, and my fiance and I went to 3 of them where Rudy absolutely made it wonderful. All in all, it was a fantastic experience that my fiance and I will be talking about for years to come. We hope to make it back sometime soon, and are hoping even more to be able to share that experience with some other couples we are close to.

I had an amazing trip to secrets. My personal liking is a more tropical vibe. I didn't receive that from the vine. Everything was great, food, music, rooms, service and all. However I must say that from inside of secrets the vine I couldn't tell that I was in Mexico. The decor was beautiful and very clean at all times. Over all it felt like I was in a large hotel, not so much a resort. It's ok with me, now I know that I prefer more of a resort feel with tropical touches that offer the feel and vibe of being in Mexico.

This is the kind of hotel my wife and I have been looking for, we were welcomed with a cold towel and glass of wine. The food here is great and the service is just impecable, through out my stay my Butler was Vladimir, this guy is just great and very attentive. Two days before we left we met Esparza and Leticia, these two were so helpful in getting my return all set up. We will definitely come back and recommend the place to our friends and family. Thanks Secrets The Vine.

We just returned from Secrets the Vine for an amazing week in the sun celebrating my birthday. Let me just start by saying the experience was great from start to finish and the staff really makes your staff that much better. Let me just start by mentioning some names of the staff that made the experience memorable. At the beach, Moses was very helpful getting what you needed on the beach, at the pool, Karla and Alejandro provided excellent service throughout the day. Then there was the entertainment group at the pool which made the day by providing fun activities: Antonio, Dante, Norby and Raymond and there a few more names that I have forgotten but they all made us enjoy all the activities. But everyone at the resort was very friendly and they do work very hard. I read many reviews before I booked this resort, mostly positive but I'm not sure where the negative comments come from. There was mention of a time share group working out of this resort but we didn't even run into them. Our favourite restaurant was Dragons but the food was generally pretty good throughout the resort. The food at the pool was very tasty, recommend eating there for lunch if you are hanging out by the pool. This was an amazing, modern and swanky property, but it's only a building without a great staff. The staff definitely makes this place great. Totally recommend it!!!!

This was my first time at The Vine, but it won't be my last! I have stayed at many resorts throughout the Caribbean and I can say unequivocally that The Vine is by far the best. This is real luxury! I went with my sister and a friend to celebrate my 50th birthday. The staff went above and beyond to make our stay spectacular. Special thanks to Orlando and Manuel, our butlers, who arranged a lovely birthday suprise for me. Other noteworthy things: Beach: The beach is spectacular and no need to get up at the crake of dawn reserve poolside lounge chairs. This is not one of those oversized, mega resorts so you don't have to compete for lounge chairs. Food: Breakfast was my personal favourite because they had everything you could want and more. Also, you don't have to make reservations for the a la carte restaurants and each restaurant has vegetarian and gluten-free options. Staff: Incredibly friendly and accommodating. Amenities: Everything from the pools to the gym to the spa etc was clean, accessible, and welcoming. The only down side of this resort is that the nightlife is pretty low key. However, this is a minor complaints. If you really want to party like it's 1999 you can take a 10-minute bus ride to party central for $1.00 US. Overall, this is a wonderful resort and I had the best vacation here.