Secrets The Vine Cancun
Cancun, Mexico
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About the Hotel
Escape to the heart of Cancun at Secrets® The Vine Cancun. This award winning, adults-only, contemporary resort offers all the indulgences of Unlimited-Luxury®, including endless gourmet dining and drinks, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites come complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte, in addition to luxurious amenities, daily refreshed mini-bar, flat screen TVs and much more. The experience continues with limitless access to eight gourmet restaurants and top-shelf spirits served at the seven modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service.
Location
Secrets The Vine Cancun
Blvd. Kukulcan Km. 14.5, Lot 38
Zona Hotelera
Cancun, Mexico
77500
Nearest Airport: CUN
Amenities & Services
- Concierge
- Pool
- Spa
- Laundry Service
- Fitness Center
- Restaurant
- Bar/Lounge
- Room Service
- Boutique
- Adults Only
- Beach Access
- Business Services
- Hot Tub
Reviews for Secrets The Vine Cancun
Disappointing Food Quality Overall
The location is not bad, but it is hard to believe this is a five-star property. The overall quality of the food at the restaurants is far below what you would expect from a five-star establishment. Even more disappointing, some of the staff members treated guests in a discriminatory and disrespectful manner, including making insulting and derogatory comments about guests in Spanish, apparently assuming they would not understand. Overall, the experience was extremely disappointing and nowhere near the standard you would expect from a five-star property.
Jungeun Y
I would overlook this place and visit other one or even a completey different comany
After expending a lot of money in UVC it has been the 2ns worst experience i have wiht Hyatt, And the 1st one endedn with lawyers and close to action items for racist actions agains me.
NorthStar54237239653
secrets vine
unfortunately we were on 2 different floors had they told me this she. i called to confirm my booking had i know n prior to booking i wouldn’t hace booked here. many other families were on the same floor together
r t
Amazing food
Amazing food and exceptional service. Only small issue is that we were approached a few times to upsell and it was a bit aggressive but otherwise excellent service. Tried all 6 restaurants and had a great experience
Elysia S
Excellent resort and staff but sales model
This is an extremely beautiful resort with exceptional service, but there was a lot of constant of selling that detracted from our time. And whatever you do, do not waste your time going to hear them try to sell you their vacation club. It is almost 3 hours long. And pay very close attention to the numbers.
gibbslovesfamily
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