Secrets The Vine Cancun

Overall, I really enjoyed Secrets the Vine. I am a solo female traveler in my 50’s. Pros: I am pescetarian/vegetarian and the food selection was very good, better than expected. They even have nice vegan options. Plenty of pools and space for everyone. They cleaned out the sargassum in the mornings so the beaches were nice and clean. All round, the service was great. I don’t drink coffee so I was delighted to see they have matcha. The cafe is 24 hrs, so I would go in the AM, get a matcha, go down to the pools to claim a lounge and watch the sunrise. It was lovely. The music at the pool was a surprise - I thought it would be annoying reggaeton but there was none of that - it was a pretty diverse selection and all of it good poolside music. Nice gym including a Peloton bike (although it’s steamy in there). Cons: The lobby and rooms are very perfume heavy. I am sensitive to perfumes so this was a little tough for me. I get that they want to mask the smell of mildew but I would prefer a more natural scent like orange blossom or something. My room was on the north side/side with all of the AC compressors, and they were loud. If I went on the balcony they were louder than the ocean, and I could hear them with the sliding doors closed. They didn’t keep me up at night or anything but it was a little disappointing. I never had hot water in my shower. Tried running it for a long time with the hot water running at the same time in the sink, but it never came. It got sort of like warm, but not warm or hot. It didn’t bother me much because I was sunburned anyway and so I didn’t notify customer service. Got sat immediately after check in with someone trying to sell me on spa packages, etc. Wasn’t crazy about that. Recommendation: do go down to the pool before 7am if you want your choice of pool lounge. I would recommend Secrets the Vine - great location, great service, nice pools, nice room, better food than expected.

Pro’s: - Amazing food - Three great pools - Great bar service - Good entertainment - Room was great. I was alone in my room, so I’m not sure how I would feel about using the toilet in a fish bowl if I was staying with someone. - They say it’s a couples’ resort, but my friends and I found plenty of friends traveling as a group. Very friendly crowd. - Great gym and amazing view Con’s: - The chair situation is a problem and there is zero policy about it. I suggest to wake up at 6-6:30 to grab some chairs. Otherwise you can also ask the bartenders throughout the day and they’ll place some chairs out for you. - There are several A La Cartes restaurants, but I wish the Market Café would remain a buffet at dinner time, instead of switching to a Mexican A La Carte. This would resolve the long waits for all the other restaurants. - While the balconies are beautiful, if your room is facing north (even numbered rooms), you will NOT be able to enjoy it. There is some sort of generator that emits so much noise 24/7 you can hear it from any floor. Incredibly loud.

We came on this trip with 5 adults. 2 youngens (22) and 3 over 50. All of the staff was absolutely amazing. My ONLY complaint is that all of the chairs by the pool and beach were taken by 7am. When you are on vacation, you want to sleep in and not have to get up at the crack of dawn to get a spot. Outside of that there are no complaints. The wait staff at the Market Cafe for breakfast/lunch "Adrian, Abigail, Edgar" were absolutely amazing. We had "Alejandro" for the Market Cafe dinner and Sea Salt dinner. He is amazing too!

Fantastic Rolling Emotions Cocktail Car! The best brownie martini!! De Dios is amazing at creating a wonderful memorable celebration!!!

De Dios and the rolling Cocktail Bar was so fun to visit and see each day and night! Great drinks and fun service!