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Zoetry Paraiso de la Bonita Riviera Maya in Cancun, Mexico

With a focus on the Art of Life® – balancing wellness and luxury – Zoëtry Paraiso de la Bonita Riviera Maya transforms a typical beach vacation into a lavish getaway in paradise. Guests enjoy unrestricted access to all the pleasures of this AAA Five-Diamond-awarded resort.

Awaken to the gentle Caribbean breezes flowing through your room and prepare to dive or snorkel in the Atlantic's largest coral reef, just offshore. Upon return, relax before dinner at your private plunge pool or in a floating lounge on the main property. Then choose between a 5,000-bottle wine cellar and a pillapa set on stilts over the sea and dine privately on Callos de Hacha – sea scallops dusted with crispy hazelnut powder and a veil of zinfandel – and Magret de Pato – duck breast with foie gras risotto – from the AAA Four-Diamond-awarded La Canoa.

Location of Zoetry Paraiso de la Bonita Riviera Maya

Zoetry Paraiso de la Bonita Riviera Maya
Carretera Chetumal – Cancún Km 328
Cancun, Mexico

Nearest Airport: CUN

Amenities for Zoetry Paraiso de la Bonita Riviera Maya

  • General Information
  • 90 Ocean Front Suites
  • Ecologically Sustainable Practices
  • Dining
  • Poolside Dining
  • Private Dining
  • Pool Bar
  • 24-Hour Room Service
  • Wine Cellar
  • Organic Cuisine
  • Afternoon Tea
  • On-Site Amenities
  • Concierge
  • Pool
  • Spa on Property
  • Laundry Service
  • Library
  • Fitness Center
  • WiFi
  • Currency Exchange Service
  • Sauna
  • Cell Phone Rental
  • 24-Hour Front Desk
  • Car Rental
  • In-Room Amenities
  • Turndown Service
  • Bathrobes
  • Ceiling Fans
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Marble Bathrooms
  • Luxury Linens
  • Pillow Menu
  • Luxury Bath Amenities
  • Individually Designed Rooms
  • Bottled Water
  • Activities
  • Cultural Classes
  • Excursions
  • Hiking
  • Pilates
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Boat Excursions
  • Fitness Classes
  • Language Classes
  • Business
  • Meeting Rooms
  • Nearby
  • Historic Sites
  • Shopping
  • Golf
  • Marina
  • Interests
  • All Inclusive
  • Beach
  • Golf
  • Honeymoons & Romance
  • Spa & Wellness
  • Summer Getaways

Reviews for Zoetry Paraiso de la Bonita Riviera Maya

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

Zoetry went above and beyond all of my expectations. Every detail was incredible. I would recommend this place in a second. I recently had my wedding here and it couldn't have been more perfect. It really is a special place and I feel like these gems are hard to find. The rooms are absolutely incredible. The decor is unique and fun and the rooms are gigantic. The personal two person hot tub with candles is a nice touch. The balcony had an incredible view of the ocean and palm trees. We loved laying out on the hammock and listening to the ocean breeze. We also loved having room service breakfast setup on the balcony! One of my favorite things about this place is that a lot of the time it feels like you are the only guests at the entire resort. The staff knows your name and your preferences everywhere you go. It's so quiet and peaceful and has such a good energy. If you're looking for parties and night clubs and pool foam parties...this is not your resort. If you're looking for relaxation, quiet, amazing atmosphere, incredible food, super clean rooms, pristine grounds, personal service, and positive energy - Zoetry will be right up your alley! The wedding coordinator Maria is INCREDIBLE. She paid attention to every single detail and went above and beyond to make our whole experience magical. She threw in so many extra things and we felt like she was there for our every need. By the end of our week stay she felt like a friend. We were so sad to leave! She was professional, personal, attentive, so friendly, extremely sharp, full of good ideas, and so willing to help! I honestly can't say enough good about her. We feel incredibly lucky to have had her plan our special once in a lifetime day. We literally wouldn't have changed anything about our entire wedding experience - it was perfect. And all of our guests 100% agreed. The beach - People in these reviews seem to complain about the water and the seaweed... yeah there's seaweed. So get over it. Go to a Caribbean island if you're looking to have crystal clear waters and swim with the fish. Zoetry worked constantly all day every day to clean the seaweed and keep the beach looking incredible. We even kayaked on the water - which was included in the price! The seaweed didn't bother us at all. It's natural. But overall the beach was incredible. Soft white sand, super comfortable beach chairs, and amazing service from our beach waiter - Miguel! He took care of our every need and was so incredibly personal and friendly. Every day we looked forward to seeing him. He went above and beyond to make us comfortable. He remembered our drink preferences, set us all up as a family together every day, and was constantly trying to happily meet and exceed all of our needs. A last note about safety... From the second we got to the airport and got in the car with our personal zoetry driver we felt safe. He was kind, greeted us with champagne and cool towels, and quickly got us to the resort. It was like an oasis. We never felt scared or worried. And the quality of the food was impeccable. They pay extreme attention to cleanliness and every dish looked like a piece of art. Overall I HIGHLY recommend this place. I feel like I need to visit for a yearly zen vacation. Incredible job Zoetry and I am so happy I chose this resort for an incredible, magical wedding experience. We will definitely be back.

Tyler H

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Trip started out great for bout 15 mins, Nice transfer vehicle, a new model Lincoln was waiting for us as we walked out of airport. Driver was great, he had cold champagne for our transfer ride to hotel. Then truck broke down on Hwy during torrential rainstorm at 10pm, my husband got out to try to help, but there was no tools, so we had to wait for a van to pic us up. Dinner- there was 2 couples and 2 kids. We asked for a table of 6, they said it would take 40 mins to set up! We got seated at 8pm, we didn't get our meals until 10:45, place was not busy. One dish came out for 1 child, and then another 30 mins later. We felt terrible telling them to wait till everyone gets their meals. Falling asleep at the table. Was not 5star food. Gave this resort 1 more try and it failed our expectations for dinner. We spent the rest of our evenings at the other hotels, which costs $10us one way, but the Secrets & Breathless hotels were a wonderful and we looked forward to our dinners away from Zoetry. Beach-worst beach ever, I've never gone anywhere south and didn't want to put my feet in the water. Here, I took one look at beach & water and went back to sit by boring pool. No music at all, not even soothing music. Beach had seaweed all over and the water was so gross. Room-I asked repeatedly to put water, vodka, gin in my supposedly "stocked fridge" Never happened, I even left notes on fridge to please restock. Beds were comfortable but we wanted a king bed, they wanted us to pay more, I think another $100/night really! The most money I've ever spend, not worth $1000 let alone $3700!!!!!each!!! Never ever ever recommend this place, unless your close to dead. Oh it was relaxing, every time I looked at my husband he was sleeping, in the chase, in the pool, in a chair, at dinner, really

Rose K

TripAdvisor Traveler Review Rating Reviewed 3 days ago

My Husband & I were expecting excellent, instead it ranged from good to border line very good at times. It is very expensive to stay here so we thought it must be as good as a 5 star diamond resort it claims to be. The service was inconsistent, food was very inconsistent, poor choice of selections as well. House Reds and White wines were TERRIBLE!!!!! Why must we pay to get a good quality wine that does not taste like cat urine??? Unacceptable at an award winning resort!! We won't stay here again. And yes we are UVC members...

Jen C - Calgary, Canada

TripAdvisor Traveler Review Rating Reviewed 4 days ago

My husband and I went to Zoetry for our honeymoon and just returned. We had a lovely time due to the weather and the people we met but I wanted to warn others about what we experienced. PROS: Clean: the resort and rooms are well manicured and clean. Airport transportation: the van that picked us up was a mercedes and very well maintained. They also offered us a drink and a cold towel for the ride. Visiting sister resorts: The website implies you can go to the other resorts at any time. You can only attend at night for dinner and drinks. A day pass is $120 per person to another resort. We visited Breathless for dinner and really enjoyed it. The decor is much more modern and there is much more going on. This resort is much better for young people. Local attractions: We visited Playa Del Carmen and had a blast. They have some very nice bars, restaurants and shops. I would not recommend visiting the open air market or mall in Cancun. Food: the food is very good but because it is a smaller resort there are not that many options. CONS: Service: the staff was unfriendly and unhelpful. The answer is almost always no or that it will cost extra money. Spa: the spa is outrageously priced. The resort advertises that they give you $200 in credit but you can only use $40 to a Spa service and the average service costs around $500. Beach: the beach is full of seaweed. It is virtually unusable. People tend to spend time by the pool where there is no music and almost no activities. Boring: The resort is super quiet and everything shuts down at 10pm. This is not a resort meant for young people!!! Distance: We were in the furthest room from the lobby. It was 1 kilometer to our room and golf carts were not always available and staff seemed annoyed when we asked for a ride. If you do choose to go make sure that you ask for a room close to the lobby. Registry: Do not use the Zoetry registry. They do not know how to use their own system and we spent a significant time fighting with staff regarding our gifted items. Excursions: The free excursions only have a few spots and book up very fast. If you choose to go pre book these activities.

Erica P

TripAdvisor Traveler Review Rating Reviewed 5 days ago

The hotel may have been 5 star at one time, but that time has come and gone. The room, though spacious, could use remodeling. The blinds in my room were stained and broken so they constantly were out of alignment. Room service is very slow. Turn down service only happened after we complained that it wasn't happening. The pool is crowded as the beach is unswimmable -- so much seaweed that left a putrid stench that permeated the entire resort. Dirty glasses left on benches and stands that were never picked up for our entire week's stay. Very disappointing and certainly not my idea of a 5 star. The food was nice, but after a week it all began to taste the same as the menus of the restaurants are too similar. The tennis court is cracked and uneven -- a broken ankle waiting to happen. Overall, not worth the money. This place could be beautiful but the owner/ management needs to reinvest in the resort.

vacayvacay2018 - Richmond, Virginia

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