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September 13, 2017 for 3 nights for 2 adults.

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Zoëtry Paraiso de la Bonita Riviera Maya in Cancun, Mexico

With a focus on the Art of Life® – balancing wellness and luxury – Zoëtry Paraiso de la Bonita Riviera Maya transforms a typical beach vacation into a lavish getaway in paradise. Guests enjoy unrestricted access to all the pleasures of this AAA Five-Diamond-awarded resort.

Awaken to the gentle Caribbean breezes flowing through your room and prepare to dive or snorkel in the Atlantic's largest coral reef, just offshore. Upon return, relax before dinner at your private plunge pool or in a floating lounge on the main property. Then choose between a 5,000-bottle wine cellar and a pillapa set on stilts over the sea and dine privately on Callos de Hacha – sea scallops dusted with crispy hazelnut powder and a veil of zinfandel – and Magret de Pato – duck breast with foie gras risotto – from the AAA Four-Diamond-awarded La Canoa.

Location of Zoëtry Paraiso de la Bonita Riviera Maya

Zoëtry Paraiso de la Bonita Riviera Maya
Carretera Chetumal – Cancún Km 328
77580
Cancun, Mexico

Nearest Airport: CUN

Amenities for Zoëtry Paraiso de la Bonita Riviera Maya

  • General Information
  • 90 Ocean Front Suites
  • Ecologically Sustainable Practices
  • Dining
  • Poolside Dining
  • Private Dining
  • Pool Bar
  • 24-Hour Room Service
  • Wine Cellar
  • 4 Restaurants
  • Organic Cuisine
  • Afternoon Tea
  • On-Site Amenities
  • Concierge
  • Pool
  • Spa on Property
  • Laundry Service
  • Library
  • Fitness Center
  • WiFi
  • Currency Exchange Service
  • Sauna
  • Cell Phone Rental
  • High-Speed Internet Access
  • 24-Hour Front Desk
  • Car Rental
  • In-Room Amenities
  • Turndown Service
  • Bathrobes
  • Ceiling Fans
  • Direct Dial Telephones
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Marble Bathrooms
  • Luxury Linens
  • Coffee & Tea Facilities
  • Pillow Menu
  • Luxury Bath Amenities
  • Individually Designed Rooms
  • Bottled Water
  • Activities
  • Cultural Classes
  • Excursions
  • Hiking
  • Pilates
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Boat Excursions
  • Fitness Classes
  • Language Classes
  • Business
  • Meeting Rooms
  • Nearby
  • Historic Sites
  • Shopping
  • Golf
  • Marina
  • Interests
  • All Inclusive
  • Beach
  • Golf
  • Honeymoons & Romance
  • Spa & Wellness
  • Summer Getaways

Reviews for Zoëtry Paraiso de la Bonita Riviera Maya

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 3 days ago

I went to Zoetry and I was blown away by the excellent service provided at the restaurants. I have a some unique dietary restrictions and chef Rafael Borbolla made sure that I was comfortable and he understood the gravity of my situation. The food was delicious and every meal was an adventure. I will definitely recommend this place to my friends and family in Canada and I hope to visit again myself.

mattbhead - Peterborough, Canada


TripAdvisor Traveler Review Rating Reviewed 6 days ago

I would lightly recommend this resort to couples and families looking for that authentic Mexican experience. From the moment you arrive at Zoetry, till the moment you check out, you feel as you were a guest of a home not of a hotel. Not only will you get the chance to experience incredible hospitality, beautiful and spacious suites, fun boat rides and clean and delicious Mexican food, but you will get the once in a lifetime chance to experience authentic Mexican culture.

savannahr195


TripAdvisor Traveler Review Rating Reviewed 1 week ago

A wonderful hotel, very nice and helpful staff! Amazing view, very relaxing with a great beach (apart from the algae that stay on the shore), great pool and spa as well. Great for relaxing and unwinding and then you can get a taxi to go visit all other places. It also has two great restaurants, but the "La Canoa" is a must! Bust duck I ever had and the staff is just great too! The hotel also offers some activities every day that include snorkeling, diving, tequila and wine tasting, sunset cruise in a catamaran and others. It's a really great and quiet place to be!

Eduardo C


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

This was paradise at it's best! At first we were hesitant of traveling to an unknown area of Mexico, to a new resort to us, but we are now hooked!! El ParaĂ­so de la Bonita tops any beach resort we have ever been to in Mexico. When you don't have to ask for what you want but someone offers it to you instead, you know you are in the right place Everything was of exceptional quality and VALUE, it surpassed our expectations of a five diamond resort. We will definitely be back!!


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Where do I start? I booked this hotel because we stayed at Zoetry before in Cabo and It was truly paradise! Without doing much research I opted to book at Zoetry once again and let me tell you it was a big mistake. I checked the reviews here after I booked my trip and the reviews are great. I read some of the bad ones and I thought to myself maybe the people who wrote them were a bit picky and so forth. Honestly, everything the bad reviews said were true and most of them were from people who had stayed at Zoetry before. I'm going to begin with the positives and work my way down to the negatives. The hotel was beautiful and truly looks like paradise. Some of the staff were friendly and the hotel is kept in pretty good shape (clean) etc... They have a bunch of parrots and different animals within the hotel including a crocodile. The rooms were nice with a lot of space and It was fairly clean and well taken care of. One 2-bedroom suite and a 1 bedroom suite both with plunge pool. If you're staying at this hotel pay the extra money and get the plunge pool as it was very useful and relaxing. The reason you should get the plunge pool is that main pool in the lobby closes at 7pm every night. Zoetry offers to take you to isla mujeres which is an island with an amazing beach. This was one of the only good parts of the trip. Furthermore, the food was subpar at best. The only good part about the restaurant was the manager, Caesar. He was truly an amazing guy and did everything to make our restaurant experience as perfect as possible hence why I gave Zoetry a 2 star instead of just one star. Unfortunately, he was only there during lunch time and that was the only time I could get a good meal. Now let’s get to all of the negatives. The main pool in the lobby closed at 7pm every night which didn't make sense to me. Any service that I required took ages and by ages, I really do me ages. It was to the point that I would forget that I even requested the service. This included the housekeeping, Room service, restaurants, snack bar, and everything else. I’ll start with the issues with one of our rooms. First, the toilet had a very low flow which caused it to overflow the first night in one of our rooms. I contacted maintenance and after a day they finally “fixed” it. It wasn’t fully fixed but bearable. Second, Day 2 of our stay, they started doing construction right above our rooms without any prior notice. I thought it was a one day thing but it ended up lasting 3 days!!! From 10 am up until 8pm!!! We couldn’t take a nap and relax in the rooms. I ended up telling the front office why they are doing construction work if they rented the room to us. Even once they were informed they asked me when I wouldn’t be available so they can continue their construction. I explained to them that this was unacceptable yet they ignored all requests. The management was very weak and I couldn’t get a single straight answer from anyone in the hotel. If you ask a question from 4 different staff members, you will get 4 different answer which is very annoying. Now let me share my experience with the food service. I was looking forward to eating at the sushi bar; however, the sushi maker was very disrespectful. My father and I went to the sushi bar and we took a seat. We were the only guests there at the time and the sushi bar had just opened. We sat there and the sushi maker just looked at us while we greeted him. We asked for a menu and he didn’t say a single word. At this point I just assumed he didn’t speak English. After about 5 min he asked if we spoke English and my father and I just looked confused. He then asked what do you want and my father ordered but never asked me. I waited as I thought he will come back and ask me but he placed one sushi roll in front of us and turned away. I said, “excuse me sir” but he didn’t respond so I got up and went to the other side of the sushi bar. I told him that I needed to order and he told me to sit down. At this point I was agitated by the behavior of this individual. I went to the front office to let them know how their guests are being treated. They spoke to the sushi maker and told Caesar about the issue. From then on Caesar personally took care of everything. When Caesar was there everything was perfect; however, when he wasn’t there the service was 0. Their service is very slow and anything that you order they will get wrong which means you’ll be spending a good amount of your time at the restaurants. The portions are very small so usually we would have to order multiple plates and 99% of the time they would “forget” to bring the additional plates. Another issue here at Zoetry was the beach. It was disgusting due to a lot of algae being washed to shore. Don’t come here expecting an amazing view of the blue ocean shown on their pictures. Once you go to Isla Mujeres you’ll know how bad the beach really is. Overall, Zoetry Paraiso de La Bonita was a big disappointment with a lot more flaws then anything good. Their service was very slow, and a lot of their staff are untrustworthy. A few of them such as Caesar went above and beyond to help you make the most out of your vacation. We truly regret spending money staying at this resort. I know there a few things that are beyond anyone’s control; however, in this case everything was within control and the management was just not up to par. I know the management will try to respond with a sorry reply but they had their chance and didn’t do anything about it. My loss is your gain!!! Don’t waste your valuable vacation time here. To all the future travelers, I would advise you to shop around and avoid staying here. Unfortunately, There’s nothing special about this place but a few animals.

Shayne C


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