Sandals Halcyon Beach

I just back from Sandals Halycon. We were there from May 20th to 29 on 2026. We loved our experience. My room was beautiful a Butler swim up by the beach. Great food. Small resort but big enough to relax enjoy . I need to give a shout out to 3 of the best butlers . Pluta, Christal, and Tylar. They were amazing and made our trip extra special with their attention to detail and kindness. . Even though this is one of Sandals smaller resorts it's staff and how the resort treats you is above and beyond amazing. I'd highly recommend going to Halycon. Laurie Quick

We stayed in the Halcyon Shorefront Butler suite in November 2025. The room was very nice and large, with a very nice bathroom area - but oddly, no outlets in the bathroom. Makes it kind of hard to style your hair when you don't have a mirror to look into. Luckily, I knew this beforehand and brought an extension cord that reached into the bedroom. Problem solved! However, the chaise lounge chairs on the deck were filthy. Full of dark mold and bird droppings that weren't cleaned up all week (why do the cleaning people not report this?) It wasn't until I made a Facebook post about it that I was approached by the butler manager on my way to Kimono's the last night we were there to question why I didn't talk to someone first. My response was, "You can't tell me that no one knew about this ... this didn't happen overnight." It's not MY responsibility to have to chase down someone to clean chairs that obviously have been dirty for some time. That's the cleaning person's responsibility (or the butlers -- they don't notice this stuff?) Someone came to our room and switched out the lounge covers, but even those were horribly stained. For $12k for 9 nights, you'd think they could do better. The butler manager asked for my email and said someone would reach out to us. This is now May, 2026 and haven't heard a word. Shocking. Food / Pools: The St. Lucia Island Night buffet was really good (probably the best of any Sandals we've been to). Kimono's was very good as well. The rest were just ok. Kelly's had a very nice breakfast, but their dinners were awful. The beach was ok. There weren't very many seats available with umbrellas, so we often wound up going to the lazy river in the back of the resort (which was super nice. Very clean water and cool - lots of shade. Just lovely). The bar there had the nicest employees. Very responsive and always a smile! The party pool was not for us - especially given that most people drink all day long and never get out to use the restrooms. And, the bar there was awful. Twice I went to the bar to order drinks for us, and another couple walked up after me and was served first. Clearly they had been tipping the bartenders and I had not. I found out that this was a common practice at this bar. Beds are HARD. Make sure to ask for a mattress topper. You're welcome :) Our butler team is where the vacation failed miserably. This was our 5th Sandals vacation using butler service, and by far the worst. Our best was Curacao. Those guys were on their game! I will say out of the three we had - Marva, Ria and Vibes - Marva rocked. She was fabulous. Unfortunately for us, she didn't have many shifts the week we were there, so we didn't get to interact with her as much. Ria started out strong, but by mid-week, we rarely saw her. She was supposed to make reservations for us and the friends we were traveling with to go over to LaToc, but she never did - even after reminding her twice. On the night we were supposed to go, we asked when we should be at the front desk for our transfer, and she said, oh, LaToc isn't open tonight (this was the day before we were leaving, so our options were limited). Needless to say, we were very disappointed, and never made it over to LaToc. Vibes, on the other hand ... what the heck happened there? Again, he started out strong - bringing us cocktails on the beach twice the first day we were there, but never did it again. Oh, he brought us coconut shrimp ONCE (we asked for it to be delivered every day on our butler preference form - and one day got shrimp cocktail instead). He was supposed to bring lunch to us one day (ONE DAY - we never asked for more than one day in 9 nights), but he never put the order in. After never receiving our lunch, we walked over to the Bistro to see what happened to the order - only to realize from the staff he never ordered it. We also asked for a romantic candle-light dinner in our room one night, which also didn't happen (our butlers in Negril did this for us and it was so nice!) Oh, he DID bring dinner ... late and it was cold ... and then complained that "all his guests wanted dinner delivered the same night." No candles. No tablecloth. No nothing. Just dumped the plates on the table outside and left. So much for a "romantic dinner for 2." Of the 9 nights we were there, only Marva put a nice towel decoration on our bed, which was so appreciated! No one else could be bothered to do this for us (and we shouldn't have to ask!), nor did anyone ever fill our tub for a bubble bath. We're in a high-level butler suite at a 5 star couples resort ...that's kind of standard operating procedure for that level room, yes? Yes, it is. So, as you can tell ... not the best butler experience. Our friends also had the same room category and their experience mirrored ours. They said they were sorry they booked a butler room, as they expected so much more. Lastly - and this isn't Sandals' fault as it's a public beach - but if you're bothered by very skinny horses being ridden by men who are way too big for them - this isn't the resort for you. On the days we were at the beach, they rode up and down all day long, and passed us 8-9 times at least. As an equestrian, it bothered me so much to see this, but there wasn't anything I could do about it. Never saw one of them offer fresh water to these poor animals. Not once. After a few days of this, we just stayed at the quiet pool out back to avoid having to see this everyday. Overall ... it's a nice resort visually ... the maintenance crew do an awesome job. It's easy to traverse from one end to another and the food is decent overall. My advice? Stick to Club level or Luxury level and stay at the back of the resort. There were always plenty of chairs available back there and it was peaceful and quiet. Keep the extra $5k you'd spend for a butler room and invest it for your next vacation!

We returned last Friday , May 22nd, from our trip to Sandals Halcyon. It was our 1st time ever at a Sandals resort and we chose a swim up Buter room to celebrate 32 years of being together. We didn’t know what to expect but once we got there the pampering began. We didn’t take the transportation Sandals provided to drive us to the resort. We got a private transfer and our driver was Linden Clovis from a company with Viator. Amazing conversations during that hour or so drive in a beautiful,clean car. And Linden even had ice cold drinks for us . We even arranged for Linden to drive us back to the airport on departure day and the conversations continued. Thank you so much, Linden! Once at Sandals Halcyon, we were greeted like Family and escorted to a lounge to wait to be checked in. We were offered a yummy rum punch while we waited and then brought to our room, where 1 of our Butler’s was meeting us. His name is Tylar, and I call a gentle giant. Tylar gave us a tour of our beautiful room, showed us where all the snacks and drinks were that I had requested and we even had a refreshing fruit arrangement with champagne waiting for us at the table! The room was spotless and decorated with sophisticated Caribbean flare. I am a neat freak and even I was impressed. He helped organize our 1st day and helped us figure out what type of excursions we would be interested in. We wanted breakfast in our room every morning, so we arranged that, as well, and later that evening, it had started raining and Tylar brought some umbrellas to us and walked us over to eat at Mario’s, the Italian restaurant at the resort. We had to wait a few minutes, but once Tylar arranged our lovely table and got us our drinks, he told we would be meeting Christal the following day and she would get my calendar booked for the days there. And we enjoyed a delicious and relaxing meal that evening and even walked around the resort . First day checked off and it was amazing ! That next morning, Christal delivered our breakfast and she suggested some ideas for dining for the week. I like my coffee very particular and they got it exactly right!!!! She worked her magic and got us chairs at the beach, after a little mix up, which was my fault and I know she thinks I’m crazy 🤣🤣She assured me that my drinks would keep coming while we relaxed at the beach and she secured some reservations for us for the evening meals.Christal is the organizer and I needed her help with it all while on vacation. She got it all done with a smile on her face and boy, we laughed with her daily !She knew we wanted to completely relax and made it happen any way she could. The beach cooler was always full of refreshments and we always had we needed. Absolutely anything, and I mean it! We met Pluta later that evening. When we arrived back to the room, after dinner, our patio and outdoor bath was covered with rose petals and champagne was waiting for us! She’s the romance specialist 😍Every time Pluta was with us, there was rose petals and champagne. And I mean every time! The week went fast and it was everything we didn’t know we needed. And each Butler made it such an amazing trip in their own, special way! We want to thank Tylar, Christal and Pluta for their heartfelt dedication to us while we stayed there . We will definitely be back and we hope we can see them again. All 3 of you are the best and we are thankful ! Can’t forget to mention Vanessa, from the spa. She gave me an extremely relaxing massage , under a gazebo, overlooking the 🏖️. Cyrilla, gave me a moisturizing facial and beautiful conversations that I will never forget. And, lastly, I would like to mention that we were invited, by Tylar, to a Butler’s Brunch, which was at a golf course on the island , not far from the resort. Other guests with Butlers were also invited and we mingled with them talking about the other Sandals Resorts since this was our 1st time at Sandals. Each couple we spoke to had been going to Sandals resorts for years and we were interested in their opinions and I asked each of them what their favorite resort was. Each of them said Sandals Grenada and 1 said Sandals Barbados. So, after a wonderful afternoon at the golf course, with Appetizers and drinks galore, and a tasteful Caribbean Lunch, we booked Sandals Grenada for 2027 once we got back to the resort. And the next day, Sandals Barbados for 2028 !!! So a huge Thank you to Tylar for inviting us that Brunch! Sandals Halcyon will always hold a special place in our hearts and we will definitely be back !!

This resort was amazing! It is a smaller resort ao it is more intimate, but easy to get around at. In comparison LaToc is more spread out and you may need to take a shuttle to get from your room to the pool. There is so much foliage that it provides a shady place for the really hot days. Tameka and Faith were wonderful for a massage. Anna at Kelly dockside restaurant was an amazing server for our last dinner and was so friendly. Veronica makes the best omelettes at Bayside. We had a room 139 Club Level Garden walkout and it was so accessible to everything. Never had a problem getting a spot at the pool. Best Sandals resort I have been to!

This was our first time at an all inclusive resort. First time at a Sandals resort and our first time in St Lucia. It was wonderful. The drive from the airport was very interesting because you see the locals along the way, the banana farms, the children and businesses. Once we arrived at Sandals Halcyon, we were treated like royalty. Clive greeted us with a smile and drink in the concierge room upon arrival and was so friendly The bed was very comfortable, the room was clean, stocked with lots of drinks and extras. It's a good size but we didn't spend much time inside. There was a good variety of restaurants. (We only went to another resort for one meal.) The Bistro Bar & Grill served great burgers and fries. It's right beside the beach. Daween was my favorite and took very good care of us and we had some great talks. Avalon was also in this area and was a ray of sunshine with that smile! She got my float filled with air for me!! Josianne was a sweet and very attentive server. Mario's served great Italian food. Kelly's was our favorite restaurant and requires a reservation. Bayside restaurant served the St Lucia national dish, Green Fig with Saltfish. It was delicious. I also loved the grilled plantains. My husband got omelets each morning at Bayside and said the cook was fantastic! The sushi was delicious and the hibachi cook was very entertaining. We were not impressed by the pizza served at the pizza truck. This vacation was about total relaxation and taking in the views of God's creation. The resort's grounds were beautiful. I can see why it is referred to as the Garden of Eden. So many beautiful flowers. Hibiscus . ..red, white and pink!! Lots of plants and flowers provided beauty and privacy. The pools were clean and thats where there was trivia and volleyball daily. Boozie and another host were lots of fun at those games. At night, near the main pool was music. Jazz, saxophone, country and Pop were all wonderful. Very talented artists. Great for dancing. The Michael Jackson show was great!! This trip was extra special because of how friendly people were, because of the treatment we got and because of the views of the beach, pitons and all of God's creation.