Sandals Halcyon Beach in Castries, Saint Lucia

Ada

pted For Physically Challenged, Pricing, Access To Other Nearby Sandals Properties. Sandals Halcyon fits perfectly into the stunning Caribbean setting, providing a calm, tropical vacation like no other. The beachfront honeymoon butler suite is now available.

Location of Sandals Halcyon Beach

Sandals Halcyon Beach
Choc Bay
P.O. Box GM 910
Castries, Saint Lucia

Nearest Airport: UVF/SLU

Amenities for Sandals Halcyon Beach

  • On-Site Amenities
  • Pool
  • Interests
  • All Inclusive
  • Beach
  • Holiday
  • Honeymoons & Romance

Reviews for Sandals Halcyon Beach

Now featuring traveler reviews from:

TripAdvisor

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This was our first time using a Sandals resort and we were somewhat disappointed! The concept of ‘luxury included’ is a great strap line and generally it is true,apart from ,spa treatments that are 2/3 times more expensive than at home and the additional service charge which they accidentally forget to mention at the time of booking!! During our stay we had a couple of occasions when our room was not made up and the evening draw down service was extremely hit and miss! The room itself whilst acceptable was certainly getting a little tired and, for the money we paid I would have expected a little better. We enquired about an upgrade only to be told there was nothing available! Our most serious gripes concern the evening bar facilities and the beach itself. The main bar is the place where all of the entertainment takes place, whilst not wishing to sound like a kill joy we,like many others should have liked a quiet bar to have a drink at where you can hold a conversation! This is not a problem during the day as the quiet pool with it’s swim up bar is a lovely haven!The ridiculous thing is there is a lovely beach bar which would suffice but,this shuts at six pm only to reopen at about ten pm to serve burger and chips and no drinks!!! You could possibly open the quiet pool bar for this purpose also? As for the beach, I quote from the Sandals website ‘set along an unspoiled stretch of perfect white sand beach’. Simply not true!! The beach is known locally as choc beach...the sand is brown!! Not only that, the website says ‘explore beneath the waves with some snorkelling right from the beach’. I did, and saw a lot more brown sand!!! Amidst all of this, the silence of the quiet pool would be shattered by the noise of drills and angle grinders from maintenance work that was going on around the place and the occasional siren or motorcycle revving from the road which nowhere is mentioned and is only meters away!! Griping over, the good things are firstly the fantastic staff and secondly the excellent food. Kelly’s restaurant was our personal favourite where, the wonderful Celina bent over backwards to accommodate my partners dietary foibles and the amiable Precious made sure our glasses were never empty! Others who deserve special mention are the matriarchal Agnes who asks everyone’s names upon arrival at the quiet pool bar and never forgets who you are! She is ably assisted by the lovely Kathryn. We chose this over the other resorts because it is smaller and in that respect they have it right! On visiting the Grand we were struck by it’s impersonal nature and La Toq is a little snooty for our tastes! At least here you feel that you belong,it’s just so annoying that some of our complaints could be easily addressed!!

MRMAGPIE - Newark-on-Trent, United Kingdom


TripAdvisor Traveler Review Rating Reviewed 2 days ago

Short version: The Halcyon is marketed as the smaller, quiet Sandals. What this translates to is a smaller location where the music, or at least the bass, will reach every corner of the resort and beach from 9am until 10pm. You cannot escape the noise. The pros: Most of the staff is outstanding. The butlers are very, very nice. The food is good, the sushi (Soy) is A+. z We met great couples at the Hibachi dinner and enjoyed our stay because we were able to hang out with them and commiserate over the money we wasted. The bad: Small, non-private beach with some aggressive locals selling junk. The noise: Even at the serenity pool you can hear the bass from the music at the main pool, with the added sounds of the ever-ringing sirens from emergency vehicles as they pass behind you on the road. The ocean cannot be heard over any of this. Even on the beach, at times, it's hard to hear the ocean crashing ten feet in front of you. The few unpleasant staff members: speaks for itself. The hard-sells: At the pool, daily (sometimes twice) you're badgered to join club sandals and book your next stay. The room: We had a lot of tiny gnats, a water bug, and mites of some sort in the bathroom. The mosquitoes. The water: The sand is churned up quite a bit making it impossible to see your feet in the water, even when it's only ankle deep. The main pool is cold and sandy. The night time entertainment: It's outdoors and so loud that you cannot enjoy a cocktail and conversation anywhere in the vicinity of the only bar that is open. The wifi: The wifi is spotty and slower than a dial-up connection. But for $79 a day, you can get faster access. Unbelievable. Most disappointing: The private room pools are frigid, there's no getting in them. The sun never directly bakes them, only hitting a small portion of the pool for part of the day. It's a terrible layout. It's a waste of money. The Halcyon suffers from a poor layout. If they do refurbish it, I would recommend moving the main pool/noise of the pool to where the serenity pool is to drown out the noise of the cars & possibly leave the rest of the resort with some peace and quiet. I'd also move the night time entertainment indoors. I was terribly disappointed. I have two small children at home and just wanted a relaxing atmosphere to decompress for a few days. Unfortunately, that was not meant to be. I had fun, but that was in spite of the accommodations, not due to them. I've been assured Antigua is better and I should go, but I'm not sure I'm willing to risk several thousand dollars trying this again.

4Mel78 - Jersey City, New Jersey


TripAdvisor Traveler Review Rating Reviewed 5 days ago

We visited the resort for 2 weeks over Christmas & New Year and particularly to celebrate my 50th birthday in between the two. The Halcyon Beach is a very beautiful resort set in lovely, well maintained gardens next to a nice, if small, beach. It has a relaxed atmosphere and is quieter than the other two resorts on St Lucia. I have read many negative reviews regarding the beach but we found it lovely. The water is a little sandy and maybe not as clear as it is at The Halcyons sister resort, The Grand, but the sand is much softer and less stony. We booked a Club Executive room with balcony & tranquility tub and couldn’t fault it - very spacious with lovely big bed, contemporary decor, spotless and well maintained (room 312 if you’re interested!). For the most part, the staff were excellent. We did have a bit of a run in with one staff member who was quite rude on our first day, however we pointed it out to the club exec manager and it was dealt with quickly and effectively. Many thanks to Sameera for that and also to her, Maverick, Shelsee and all the Club staff for being wonderful hosts and making our stay most enjoyable. They organised a great Christmas Day with lots of entertainment laid on and Santa on water skis and a Segway! My birthday was very special too with a candlelit dinner on the beach - thanks to Fina, our waitress for that. This is a really special extra that can be organised and is very worthwhile and romantic for an occasion. The bar staff at the resort are also lovely and kept us ‘refreshed’ day and night - particular thanks to Catherine and Dilan for being so great on New Years Eve and birthday eve (and other times as well!). New Years Eve was a massive occasion - the best spread of food I’ve seen in my life, free flowing champagne, dancers, fire eaters, fireworks - really fabulous night. This year was a Great Gatsby theme. The amount of work put into it was huge. The chefs who contributed to the feast deserve high praise indeed. In fact, the general standard of food was very good especially at Soy and Kimonos but our favourite restaurant was at Le Toc and the restaurant of the same name - the filet minion was very good indeed. There’s lots of water sports included at the resort which is great but it’s also possible to organise jet ski hire which we were not sure was possible. Ask at the water sports counter and they will direct you to Cassie who works in the vendors area. She will phone the jet ski hire people direct and they will bring one over to you. Should cost around $60 or ECD 160 for two people (on one jet ski). Lots of different trips are available and easy to book. There is a gift shop on site but it’s very expensive and there’s a little shopping centre about 15 mins walk away including a supermarket where you can buy a lot of the same stuff for much less. Turn right out of the resort gates and walk until you find a pedestrian bridge. Cross it and shops are right there. The only reason I am not giving the resorts 5 stars is that we had a few issues with things like toiletries not being replaced in the room and loop (internal emailing system) enquiries not being answered or taking a long time and also with shuttle buses being late. I’d probably give it 4.5 if that was an option though! Thanks Halcyon - it was a blast and we will be back as soon as we win the lottery!

Catherine2812


TripAdvisor Traveler Review Rating Reviewed 6 days ago

The last time we stayed at Halcyon was for Christmas. Everyone was wanting us to stay for the New Years Celebration, that it was something to experience. After maybe 10 years we finally got back to Halcyon and stayed for Christmas and New Years. Not disappointed! We started with the helicopter transfer and it was worth the money. Great ride! When we first arrived, we were welcomed with "Welcome home" which it felt like we were home. The staff, everyone, would greet you as they passed you by and some would even stop to talk to you and ask you how your stay is going. The room was nice, except we weren't a fan of the sliding barn door for the bathroom. The housekeeping staff made sure the bed was made, you had fresh towels, and also turned down the bed in evening. Previous visits we never left Halcyon, so this time we decided to do the tram and zip line combo. It was a blast, and would definitly recommend it. The bartenders were awesome! I don't think there is a drink they don't know how to make, and some would make up their own concoctions. It was really nice to see Agnes again! we weren't sure if she remembered us, but she did, she is such a sweetheart! Shout out to Ado, Dylan, and the girls that worked the poolbar where Nikki and Joel got everyone to join in playing corn hole, name that tune, pool volley ball (my favorite) just to name a few. They would remember what your drinks were which made for faster service.The food was good, met up with Shamura, chef at Kelly's Dockside. Was great to see him again too! Our concierge, Maverick, was great! He was outstanding in many ways. From making sure our fridge was stocked the way we wanted, to helping us with printing out our return ticket home. He asked us what we were interested in and arranged activities that we really enjoyed! As for the New Years celebration, we were SO glad we got to see it "island style" There are no words to discribe all the work that went into all the decorations, the food, entertainment, and oh yes, the fireworks. Which at Halcyon, you can see the fireworks at the other Sandals resorts at the same time! When it came time to leave, you know you have connected when the staff was genuinely sad to see you leave. I do believe that we have left a piece of our heart in St Lucia!

Jeri T


TripAdvisor Traveler Review Rating Reviewed 1 week ago

Review: This review, as with others is based on my honest opinion, it is MY opinion which is Expectation v reality based on price paid and VFM (value for money) Sandal’s 5Star All Inclusive Hotel Room: POOR, advertised as a “Honeymoon hideaway poolside suite” (sounds amazing) The room was very basic, no table and chairs in the room, the mini bar had 2 water and 2 fruit juice, no beer or spirit’s, No room service. Beach/Sea: POOR, Beach was ok at best, a bit scruffy to be honest. Limited loungers and parasols. Sea was dirty (I’ve stayed all over the Caribbean and never seen such a dirty sea, i couldn’t even see my ankles it was that muddy) Pool’s: AVERAGE/POOR, all the pool’s sun-bed’s are too close for me, in some cases they are only 12 inches apart, in the Adverts they are well spread out, the reality is you will be sunbathing 12 inches next to a stranger! The waiter pool / beach service is hit and miss. The Swim up bar / Pool bar service is SLOW Restaurants Booking: VERY POOR, Where do i begin, if you want to go to the more popular restaurants you need to book 7 days in advance, on a 7 day holiday you will be lucky to get in, if you do it will be either 6pm or 11pm. Restaurants Food: VERY GOOD Stay at one play at all: POOR, depending on where you want to go and at what times, they send 1 bus (16 people) when there are 30 people queueing, disorganised chaos with staff not knowing whats going on. Lobby Bar: POOR, there isn’t one. Beach Bar: POOR, there isn’t one Evening entertainment: POOR, no shows, a few nights had some local bands that finished at 10pm, had a casino night ...... Staff: VERY GOOD, most staff were very friendly and helpful, some were snakes whose only interest was them.......one rep guy came up to us around the pool and said “ i will buy you lunch” we said “its all inclusive” he said “ok, you buy me lunch” we said “OK” this RANDOM guy then joined us for lunch, it was a bit strained, once he had eaten, he was gone never to be seen again......apparently the entertainment staff can eat with guests if invited, they have perfected how to trick guests to get a free lunch. Overall Experience: Good, i cant explain this, so many aspects about this stay were poor, and yet we had a great trip, i think it was down to travelling with great friends. If i take our friends out of it, i would say in terms of VFM and experience this was NOT good value for money, at times it felt like a “timeshare” resort (constantly trying to get you to sign up for more holidays) One night, having not booked a restaurant , we were on our way to the pool bar (no where else to go) when we passed the breakfast/lunch buffet restaurant which looked outstanding, it looked stunning, there was a large gathering in the “entertainment bar” (usually dead with no one in it”) when i asked what was going on, i was told “its the returning guests evening”..... fantastic champagne reception evening with a great meal at a spruced up restaurant.......but not for the new guests that spent £thousands ! Would i go back: NO VFM: NO Alternative Recommendations: excellanceresorts.com

Shaunyboy64 - Sutton in Ashfield, England, United Kingdom


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