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Sandals Halcyon Beach
Choc Bay
Castries, Saint Lucia
P.O. Box GM 910
Nearest Airport: UVF/SLU
The perfect place for a honeymoon! The resort was absolutely beautiful and we loved the amount of restaurant options. Highly recommend Kelly’s for breakfast with the best view and Kimono’s and Soy for dinner! Also couldn’t speak more highly of our butlers Vito, Willard and Vianna who made this a trip of a lifetime! They pampered us with all of the drinks and snacks our hearts desired while also helping us with literally anything we needed. The resort was quiet and romantic which was exactly what we were looking for - couldn’t recommend enough!
Alyssa S
Wow, Wow, wow, what can I say, 1st time in the Caribbean, 1st time with Sandals and 1st time at the Halcyon. For someone who doesn't go our of their comfort zone, this was a Biggy for me. Started with great service on our flight, as we have assisted boarding, as my partner has Parkinson's, everything went smoothly. Transfer to the resort had been reported as one to be remembered and although the road was windy, it gave me an insight into the real St Lucia. The colour, the forests, the unique buildings and the chickens and cows along the way. Then there is the resort itself. The staff who made time to get to know you, the beautiful gardens, the wild life, the noise of the birds and tree frogs, the majical Lagoon, that we spent late afternoons in, swimming, chatting and drinking with new found friends. But putting that all to one side, I have to mention 2 special members of staff - Mitch from the concierge lounge, who greeted us on arrival and looked after us for all of the 10 days, especially when I needed to see the nurse but more so that he gave my partner time and banter about the football games that were always on in the back ground. To hear you say how much you loved your island and your job. You deserve to go far and when we return you will be that manager that you desire to be. x Any secondly, to Tinny, at the sports centre. You took a very nervous, older lady out with at least 10 others, including a non swimmer and supported and encouraged me, until I was confident to put my face in the water and eventually feel confident to snorkel. I went on to repeat this a second time later on in the week. This was something I thought I would never achieve and I will be forever greatfull for the time you gave me. I will be back for more late in the year. Thank you all for a holiday of a lifetime.
jctrainingltd - Colchester, United Kingdom
Let's start at the front desk. Ruth, Nyrwe and Versilia were outstanding front desk employees. Ruth felt like family. I fell sick when I arrived and Ruth and Chef Nyak stepped up and went beyond to make sure I had food I could stomach during my sickness. Huge THANKS to them! Laura our housekeeper went out of her way to make sure we had everything we could need for our room! Laura called it "love to our room" and that's exactly what she provided. I enjoyed Mario's and Kelly's restaurant. Bayside was hit or miss and Kimonos was not the best. Waynelle at the Bistro Bar is an awesome asset to have at Sandals. We had great conversation with her and she makes great drinks! Did I mention Ruth at the front desk, yes I did but she deserves mentioning again the same about Chef Nyak. They were saviors to my trip. Experienced double kayaks with my wife and the sports guys were awesome in assisting and directing us. I hate I missed their names. I found the temperature of the hot water would melt your skin off if you were not familiar with the water settings. If the toilet flushed, you would lose cold water in the shower. The polenta at Kelly's was out of this world but the snapper was meh. I lived off fruit plates and oatmeal until I recovered from my sickness. Chef Nyak made me a bowl of chicken and rice and offered Club Level Room Service to me where I could eat in my room and not be bothered by the strong smells of different foods offered. Everyone that worked at this resort was very friendly and went out of their way to say hello or offer assistance. My mother was traveling with us, and she had issues with her air conditioning, and someone arrived within 10 minutes! Unfortunately, the ac did not get repaired fully until the next day. The grounds of the resort are BEAUTIFUL, and I enjoyed watching the grounds being maintained. The bottom drawer of the chest of drawers in 619 needs adjusting as the drawer would open on its own. This was my first visit to a Sandals resort, and I really did not know what to expect. I've been to other all-inclusive resorts and none of them had the personable service that I received at Sandals Halcyon. It was tough at times to secure a chair by the pool or beach since we did not have a Butler. Will I return to a Sandals Resort, yes! Will I return to Halcyon Beach, I sure hope so! Thanks for the great experience and having the best employees!!!
Bradley T
Grounds are superb, staff all excellent, large comfortable room, well stocked. Food and service In all restaurants we tried in the 3 different hotels were all good, except La Toc french restaurant where service was non existent. Visited 16 years back but even better now. Some good entertainment..Michael Jackson show was brilliant.
mjbruce7
This was our 3rd visit to Halcyon and we loved every minute of catching up with our Sandals family there. Want to give a shoutout and thanks to those who enriched our stay. The amazing entertainment staff led by Neal (captain) - especially LeShawn, Boozie, Sami, Dylan, & Jeanne - always greeted us with smiles (knew our names) and kept the fun going at the main pool. Germaine - love the water workout classes & his encouragement/ personality! Bartenders Vince, Ryan, and Michaelina kept the drink & conversation flowing. Servers Karshema & Tammy always had a smile & took such perfect care. Chef Veronica makes the best eggs Benedict and remembers me from prior years. Dear to my heart is Michelle from Loyalty. While we didn't book this time (already two more sandals trips booked), she remains such a special friend to us. A hug and smile from her is the perfect welcome home. Last but not least - Ruth is the mother hen of all things Sandals. From her front desk post, she welcomes each guest with open arms. Thank you to all mentioned and those I didn't get names - another wonderful Sandals trip filled with wonderful memories. I would be remiss not to mention, however, our disappointment in regard to dining options. We thoroughly enjoyed every breakfast, lunch, and dinner at Bayside - the buffet lunch options can’t be beat! Eleanor’s dinners were underwhelming compared to previous visits and Mario’s was a disappointment as well. We were told of a new chef at Mario’s - smaller portions, cold soup, and a carbonara pasta that was just awful (pasta swimming in bowl of sauce). Hopefully, the new chef can figure things out. The staff was wonderful and dessert was the highlight. Halcyon is truly comprised of the best of the best when it comes to caring about the needs of visitors and giving their all to ensure a wonderful vacation is achieved.
Michele S
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