Sandals Halcyon Beach

Sandals Halcyon Beach is a quiet, lush, serene resort. The lagoon pool is amazing and we enjoyed our days there. We did have some bar service but if need be the quiet pool and swim up bar is very close. Room service was disappointing as the wait was long and they often did not get the order right. One omelet for a couple or one small cup of coffee for 2, even though we asked for 2 of everything. Housekeeping was ok, but not great. We constantly had to ask for smaller towels, facecloths and soap. One man (not sure if he was a Supervisor) questioned me regarding how much soap we were using, making me have to defend myself explaining that I had multiple showers due to bug spray and sunscreen. Kellys has very good food but the girl at the desk couldn't find our reservation, even though it was confirmed by LaToc. We were made to feel that this was our fault because we did not confirm when we arrived at Halcyon. She did get us a table later but this did not leave us with a good feeling. We loved the bar inside, Jevon the bartender there was very good and made our time there special. He could teach customer service to others on property!!

We had an amazing time at Halcyon Beach! This was our fourth Sandals experience, but our first in St. Lucia, and we would definitely return. We had a plunge pool Butler suite right near the main pool and the location was perfect, as was our room. Our Butlers, Gibson and the Krystals were spot on, and felt like family from day one! So kind and thoughtful and they truly all went above and beyond to make our stay perfect! The staff at this resort is incredible, and I have to shout out some additional special members of the team: Vince at the main bar is so good at what he does and works SO hard to make every drink with a smile! LeSean on the entertainment staff is hilarious and talented (ask him to rap!) Sammi on the entertainment team works morning until night and never seems tired of keeping the party going! She is so funny and kind and I hope she remembers "Big Dancer"! 😅 Dillon, also a member of the entertainment staff so any time with everyone at meals and around the resort, and it was a blessing getting to know him. He is amazing at his job! I had the best massage from Celine who is excellent at what she does, bit to mention kind, and she made it a point to say hello every time she saw me after she met me. Anna was our server at Kelly's and she was so wonderful that we went back a second time just to see her smiling face on our last night. I hope she keeps moving up at Sandals! Pavlo on the grounds crew always had a smile and tine for a conversation (Go Pack Go! Josieanne was waiting tables, serving drinks and dancing with guests-she is incredible! Lastly, Shaquille at the main bar gave Vince a run for his money-he cracked us up and always suggested the best drinks! I wasn't feeling well the last evening there, and staff (including the GM!) made it a point to check up on me as we were checking out to make sure everything was okay and that there was nothing they could do for me. It's little things like this that make a huge difference in a vacation and the staff at this resort go above and be on to make sure that your trip is everything you hope it will be. We can't wait to return!

This is one of the smallest Sandals but that is just what we loved about it! It was quiet and laid back but never boring. The grounds were a tropical paradise, so lush and green! Most of all the staff was amazing! They were so friendly and helpful and remembered my name. Shout out to Samara, Dylan and Destiny!We never had any problems getting chairs at the beach or by one of the 3 pools! My only criticism was that if you were in the back rooms you heard the busy highway behind you, but otherwise I give it 5 stars!

We got back 5 days ago from another absolutely wonderful stay at the Halcyon. A shout out to Heather and Geesel on the egg station while Veronika was on vacation, a superb job. To Dolores, Celina and Natalie for making our evenings in the restaurants wonderful. A special thank you to Nayak for the superb meal he prepared for us and our friends for our Annivesary. To Venita and Winfried, thank you for making our stay so memorable and really making us feel we were back home while worrying about their family members on Jamaica who they could not contact, they were superb. And last but by no means least to Patrick who sorted out a few minor problems very quickly and kept us laughing when he was on night duty. Really can't wait to be back home again next year. To all our friends at the Halcyon see you all next year.

Sandals never disappoints!! From the people, the beach, oh and the restaurants..just go you won't be disappointed!! You absolutely must do the horseback beach ride!