Sandals Halcyon Beach

The island is drop dead beautiful, the staff at Halcyon is warm and welcoming. The only issue we had was lack of food options.

I always find TripAdvisor reviews incredibly helpful when I'm researching our next adventure, so here's my take on Sandals Halcyon. The great: Loved the quiet vibe. Loved the beach and the quiet pool (the lazy river is a must visit). The water is crystal clear, cool and always shady, creating a very nice, relaxing way to grab a float and spend the afternoon floating around in a windy, quiet "river." The food was excellent everywhere we went, and we found the service quite fast, actually (although we had a butler level room - not sure if that adds to the equation). Our room (JB category) was outstanding (however, if you're from the US, bring a converter and an extension cord - there are NO plugs in the bathroom at all). The good: Our butler team - Marva, Vibes and Ria were very good. It seems, however, that the first couple days of our 9 day stay we were visited often and they took good care of us. As the week went on, not so much. There were 2 days where we only saw the butler who brought us to dinner and that was it. I get the sense that they're very overworked here. We had requested a reservation be made for us at LaToc (4 days in advance) and it was never done. We even asked about the status of the reservation (as did the friends we traveled with who had the same butler team), but they never confirmed. We never got to LaToc, of course, and that was a big disappointment. If we had not had butler service, I'd have made the reservation myself and ensured it was done, but the butlers frown on you making any reservations yourself, so we didn't. And we lost out because of it. We were supposed to have a sweet treat left in the room every night, but it only happened twice, but we did receive the afternoon snacks we requested in the room. The not so good: There's a waitress at the Bistro (Kimberly) who is a very unpleasant person. She doesn't engage with you or smile. She just walks you to the table and that's it, and rather rudely. Not sure why she's in that position, but it's a mistake. The staff at all the other restaurants were very nice and engaging. The party pool bartenders accept tips and they will look past you and take the orders of the folks who walk up to the bar after you first. I experienced this, as did our traveling companions. It's not our opinion. It's fact. The troubling: I had posted (on the unofficial page, not the official page) that our loungers were filthy on our deck (with photos to prove it). For a $1300 night room, they can do better. You cannot tell me that no one was aware of it. This most certainly is NOT a "new issue." Those loungers had been dirty for quite some time. The cleaning people see it every day. As a guest, I shouldn't have to complain to management that their loungers are nasty - they know it already. But, if no one complains, they ignore the issue, right? On our way to dinner our last night with our friends, we were sort of blindsided by the butler manager who asked who of our party was in room 906 (us) and the manager mentioned my post and was upset that I didn't reach out to the staff to say our loungers were nasty before posting something. (I basically mentioned what I said above). She said that the issue would be taken care of when we returned to the room. When we got back to the room, they were changed out ... but they were still highly stained. Again ... they can do better. She asked for my email address, but I've yet to hear from anyone. We all found this kind of upsetting. If she wanted to talk to me about my post, she could have reached out another way - and not in front of our friends on the way to dinner, in my opinion. She wasn't rude or anything - but I definitely felt blindsided by it. Overall, we had a wonderful stay here and would encourage anyone looking for a quiet, chill vibe to check it out. It's about 1.5 hours from the airport, so depending on when you land, it could be a long ride, but we absolutely love St. Lucia and think it's the nicest island we've ever visited, and will return soon!

Our stay at Sandals Halcyon Beach Resort in St. Lucia in November 2025 was amazing. From the moment we arrived, Angelina made us feel truly welcome, she made us a laugh and feel welcome the entire stay. The spa experiences were incredible. My wife’s facial by Temaka was exceptional, while my massage with Iva was absolutely amazing. Both treatments outdoors in the garden, which made it feel like a tropical escape. Kaila at the swim up bar served up some great frozen drinks and Kay elevated our candlelight dinner beyond anything we could have expected. The attention to detail and personal touch made it a perfect way to end our trip. The Halcyon is a great escape, its laid-back atmosphere, beautiful surroundings, and above all, its amazing staff who go above and beyond to make every moment memorable.

We loved this resort! Went for our honeymoon, and it was the perfect balance of relaxing and fun. The Halcyon is a smaller, more intimate resort which is exactly what we were looking for. The staff were incredibly nice, and the food was amazing. Would recommend!!

Wheelchair using coffee loving insomniac, all I was looking for with access to a coffee machine throughout the night I don’t think this was a big ask and sadly I can’t make use of the golf, watersports etc.. The first night allmachines where switched off, I was told they were linked to a main computer which switched off all machines between 10 pm and 5:30 am, no coffee. Next day I sort it out with the front desk that one machine would be on, great looking at 3 am, no coffee!! Next day I made the arrangements at the concierge desk for the machine in their office to be switched on all night and I could access it with my room key I did as instructed and the machine was switched off and this time also locked , is someone taking the P##H. The next day I arranged with nighttime manager to attend and switch on machine on for me, sadly they said manager was ill and off work,!!!! no coffee Suspense grew after five failed attempts, the last night before we left I was given an assurance that the machine be on,,Machine LOCkED,,,, Went to front desk and nice man simply walked over and entered the code,,,, Hey Presto…..COFFEE. service was a bit abysmal and the food availability was atrocious. Wrong dishes retrieved and passed to real order,AFTER we had nibbled,, full English breakfast served each individual item served on its own plate 9 in total!,,,, but guess what???coffee machine not working .hardly the level of standard that sandals are seeking!!!! Did complain on-site and later and got sincere and a nice letter explaining and apologising fromWinfried this sadly contained a promise which didn’t happen, we sent a gentle reminder but no reply. Sent stronger letter no response….. It truly saddens us to post this, it’s about the standards of a three star hotel…. Please, please get your act together guy's.. Visited all 3 resorts and they all failed terribly in wheelchair test. Stairs and no alternative (lifts).. Urgent attention required,