Sandals Regency La Toc

Our stay at Sandals Regency La Toc was absolutely wonderful from start to finish! The resort itself is stunning — beautifully maintained grounds, gorgeous views, and a relaxing atmosphere that made it easy to unwind. But what really made our experience unforgettable was the incredible team of people who went above and beyond for us every single day. Our butlers — Gasper, Charles, Kyle, and Garvin — were phenomenal. They treated us like family and always found creative ways to make our requests happen. Their attention to detail and genuine kindness truly elevated our trip. A huge thank you also goes to David, the butler manager at La Toc, who helped us immensely when we were having some issues with our villa. He was kind, professional, and made sure everything was resolved smoothly. We also want to recognize Bradley from the transportation team, who made traveling between the Sandals resorts a breeze. His engaging personality and fun “tour guide” commentary kept us entertained — and helped us forget all about traffic! On the entertainment side, Fenella at La Toc was always a burst of energy and positivity. She made a point to greet us each day and made us feel so welcome. Over at Sandals Halcyon, Samani provided fantastic entertainment that added so much joy to our evenings. Dining at The Cricketers was another highlight thanks to Collinton, whose warm and friendly service made every meal special. And during our visit to Sandals Grande, we met Otis, who was incredibly kind and down-to-earth — a perfect example of the genuine hospitality that Sandals is known for. Overall, our experience at Sandals Regency La Toc was beyond amazing. We had such a great time and are already dreaming about our return. Thank you to the entire team for making our stay truly unforgettable! For reference: we visiting Jan 2-11, 2026.

I want to give a shout out to Sam, (Samanfer, from the entertainment team) for getting the people involved and going around and talking to everyone. She really made you feel good and we were stuck there for an extra week I felt like I really knew her. I also want to give a shout out to the aerobics teacher. Not real sure of his name but he did a great job with the class. I miss it now that I am home.

We booked this stay expecting a quiet, low-key, relaxing adults-only experience, and unfortunately that is not what we received, especially for the price. Our honeymoon was rebooked after a hurricane, and during that process I clearly communicated that we wanted a calm, low-activity property. Based on the recommendation provided, we were booked here, but the resort did not align with what we asked for. The beach is very small, and the water during our stay was rough, extremely sandy, and felt unsafe due to strong swirling currents. Snorkeling was talked up as a major feature, which we enjoy, but there is no snorkeling at this property. That distinction was not made when the resort was recommended to us. Our original room felt dated and poorly maintained, with visible wear and cleanliness issues. While we were moved to a nicer room after raising concerns, the overall experience still did not feel premium. Rest was also disrupted repeatedly by early morning hallway noise from staff, late-night entertainment near our room, and a housekeeping knock despite having the Do Not Disturb sign displayed. Dining was disappointing, with very small portion sizes for an all-inclusive resort. There were also recurring sewage odors in different areas of the property. Staff friendliness and attentiveness were inconsistent. The spa experience was especially frustrating. We paid over $600 for an Oceanside massage expecting a serene setting, but the location was in a high-traffic area near the pool, guest rooms, and a smoking section, with loud conversations, cart noise, cigarette smoke, and unpleasant odors throughout. High-pressure sales tactics before and after the service further detracted from the experience. The departure experience sealed our impression. During several hours between checkout and airport transfer, there were no air-conditioned waiting areas, no water offered, and repeated attempts to pressure us into rebooking. One positive worth noting: the bartenders were extremely thoughtful in accommodating my husband’s sobriety by securing non-alcoholic beer for him, which meant a great deal to us. Overall, this stay fell far short of expectations, largely due to a mismatch between what we requested and what was recommended. We would not return. I did communicate this to Sandals. They replied acknowledging and thanking us for the details shared. No apology.

We spent our honeymoon here (12 nights) and couldn't be happier about it! We did the honeymoon hideaway room with butler service, and it was the best decision. Delia, Ashley, and Glen were the best and took such good care of us. They went out of their way to make sure I had gluten-free options and treats. Glen was a big help during a medical situation and helped to expedite it all. The nurse and doctors were extremely knowledgeable and quick. We got the care needed so we could continue our vacation ASAP. We also want to shout out the GM, Filius. He was so kind and gave us the most thoughtful blessing for our new marriage. Lastly, Nigel at Cricketers brought great energy and was super funny. Nigel- we'll keep the joke about the Buffalo Bills between us ;) This resort works like a well-oiled machine. They are ON TOP of things and go out of their way to make sure you're having the perfect stay. We loved our stay so much that we've already booked another stay at Sandals in St. Vincent and have recommended it to several friends and family. Overall, St. Lucia is a fabulous and beautiful place to be.

Great food. We loved JC at kimonos ! He was funny and the food was so good. He kept the table entertained and engaged. Wish we did reservations there every night!!