Sandals Regency La Toc

Our group recently stayed at Sandals Regency La Toc and had the absolute best experience. Opahl went above and beyond from start to finish. She was organized, attentive, and always one step ahead, making sure every detail was handled and that our entire group felt taken care of. Her professionalism truly elevated our trip. Darrion brought so much energy and fun to the pickleball courts. He made everyone feel included and engaged. The added touches, like cold towels, cooling spray, and refreshments, made the experience feel extra special and well thought out. On top of this, the brand new pickleball courts are fantastic. Also, shout outs to Nigel, who made late nights at Cricketers sooo fun, Sheldon, who made the best Mango Pops for me, and Dania, who handled rebooking most of group like a champ! Highly recommend!

We had the most beautiful wedding and honeymoon at Sandals Regency La Toc! We had an ocean view room that was kept very clean and stocked by the housekeeping staff. There were sections/times to be loud and have fun and in equal measures those to chill out and relax. All the amenities provided were perfect, allowing us to fully unwind with 0 worries and made us feel like royalty! We had absolutely everything we needed, and when we didn’t, staff were around to get those things for us right away! The staff at this resort really made this place extra special: Selena and Arlena were great entertainers and would greet us and speak to us whenever we ran into each other throughout our stay, Nala helped us have a perfect wedding day as our onsite planner, Damien at the Club Sandals lounge helped us check in/restock our room/plan our days/etc, Dre helped facilitate our perfect cabana rental day as our cabana butler, Chef JeanClaude made us and our wedding party a heavenly hibachi meal overlooking the water at Kimonos, and Jamal helped us at the rebooking office to book our next anniversary trip to Sandals Barbados.

This was the most relaxing and restorative vacation we have ever had.. Everything about our stay was top-notch, from the butler villa and service (Charles, Kyle, and Garvin were AMAZING), to the delicious food, to the gorgeous scenery, to the high-quality entertainment. We lived Sandals souch that we signed up for the loyalty program and plan to visit a different island and resort every year at this time. The people of St. Lucia are so kind, welcoming, and beautiful!!!

My husband and I have traveled many places around the world, and have stayed at many all inclusive resorts. This resort by far was the biggest waste of money I have ever experienced. Not only was the staff rude and absolutely no help whatsoever, but the food and drinks were completely boring! We were told on multiple days that we could not have more than one towel at the pool or beach.... the foid and beverage lady rolled her eyes at us when asked to make a reservation at 1 of the restaurants. One girl in our group is completely gluten free and had a gluten-free dinner but then was given a dessert with gluten in it and was sick for the remainder of the night. When we ate at the buffet and ordered drinks, the drinks rarely came. I got up myself and poured my own drinks on 4 different occasions. They have 2 mocktails for the non drinkers across the entire resort. On two separate days, we were left with no towels in our bathroom. When there were towels out at the pool, I grabbed as many as possible and kept them in my room for another occasion like this. There was 1 employee that actually smiled and was polite. Her name was Cassandra. Jacintha and Opal were 2 managers that we dealt with. Opal was friendly while Jacintha was obviously annoyed to be hearing about the issues that we dealt with on a daily basis. When talking to other guests at the resort, we did not hear one positive remark about this place from a single other guest. Most were talked into signing NDA's as long as they were given points or some other form of credit from this resort. Every time we looked around, another guest was signing this paperwork. Sandals would truly benefit from shutting this resort down altogether. The staff was absolutely pathetic and you couldn't so much as get a good morning or a smile from a single worker an this resort. We told as many people as possible to go with the Excellence Resorts as they were 10 times better for half the price! The pools were in disrepair as well as all common areas. Half of the rooms were up a gigantic hill that anyone over the age of 40 would probably have a hard time getting to. Once you were at your building, you had to climb approximately 40 stairs to get to your room. This vacation was one of the more expensive Caribbean vacations I have ever taken and it will go down as the worst vacation I have ever taken!

La Toc was incredible, and we especially loved the La Toc French restaurant and Kimonos. Myers at kimonos was an excellent & engaging teppanyaki chef. We can’t wait to come back next year!