Sandals Regency La Toc

We had a wonderful experience at Sandals Regency La Toc! The whole resort is beautiful. However, we felt the entertainment was a bit lackluster, especially compared to Grenada and Curacao (the other 2 resorts we have been to). We really loved the fire show and party the resort put on Christmas Eve, it was SO fun! We wished they had more theatrical performances like that throughout the 10 days that we were there, instead of just a singer every night. We were also bummed about the lack of karaoke here. Our app said there would be karaoke 4 times we were there, but we only got it once. The DJs in place of the karaoke though were fantastic! We also felt the service, while very kind, was most times forgetful. Especially at Armandos breakfast and dinner, The Pitons, and The Pavilion breakfast - specifically with drinks. We found ourselves asking numerous times for a beverage, to the point we joked how surprised we were to get it the first time. It came to a point where I would show up with my own drink and just ask for water. Besides those two things, everything else was FABULOUS! Our room was clean, always up kept by housekeeping, and our mini fridge was always full! Our first night we noticed there was a huge crack in our toilet seat, a quick message to GINA and it was replaced in 20 minutes! We were also very thankful for the shuttle that ran up and down the bluff to Armandos, that is a nice perk to everyone regardless of room level. Out of all 3 resorts that we have been to, we felt that this resort had the KINDEST employees! This was the first time we have had staff remember our names and go out of their way to talk to us! With that being said, some of our favorite employees were: Joan at the main pool - her jokes were hilarious, she made sure our drinks were refilled before we even noticed, and we loved talking with her about life! She deserves all of the best things in life! Sheldon at the main pool - he was so sweet and went out of his way to make our stay and Christmas special. We will forever be grateful for him! Like Joan, he made sure our drinks were always full and that we were having a good time! Lucas at The Cricketers Pub - he seemed like he loved his job which made the atmosphere fun! JQ with entertainment - he was our DJ when we did karaoke at the Pub and he made the night fun! He also continuously recognized us around the resort and would check in on us. IG with entertainment - she was SO fun and entertaining! I don't think I ever saw her without a smile on her face! Charissa with housekeeping - while we didn't meet her, she often left kind notes on our bed with rose petals sending us warm wishes and wishing us a Merry Christmas! I wish I had the opportunity to meet her just to tell her how thoughtful those gestures were! All-in-all, we had a wonderful time at Sandals Regency La Toc! It is truly hard to not enjoy yourself in paradise, especially on an island as beautiful as St Lucia! We can't wait to book another trip here!

We recently stayed at this Sandals resort to celebrate our 20-year wedding anniversary, and unfortunately, the experience fell well below the Sandals standard we’ve come to expect as club members of over 10 years. We arrived at the airport around 2:15 PM on November 18, 2025, after a long flight, only to experience a transportation delay of over two hours before reaching the resort. I would strongly recommend private transportation to avoid this issue. Upon arrival, we were told our room was not ready, which was disappointing given the occasion. By the time we finally received our room—after sunset—we had already missed the Neptune’s Lawn dinner, which we had RSVP’d for and which was for select members. Most restaurants were also closed or fully booked by that point. Our first room (Room 107) had visible maintenance issues, including a broken lamp and damaged table, both of which posed potential safety concerns. Room service was consistently problematic. We had confirmed breakfast room service for 7:30 AM on November 19 (our anniversary morning). When it didn’t arrive, we called at 8:00 AM and were told they were backed up. The food arrived around 8:15 AM, but it was cold and unacceptable. Another room service order later in the stay was quoted at 15 minutes and took over an hour. We were also not provided with any itinerary, activity schedule, or resort map upon arrival. While a QR code was available, it offered very limited information. We had to go back to the concierge desk just to understand what activities and dining options were available. On November 21, we transferred to a second room with a balcony soaker tub, which had been arranged with our original reservation. However, there were no clear instructions on luggage handling or the transfer process. We were told the room would be ready after 3:00 PM, but it wasn’t available until 5:50 PM, causing us to miss plans to attend a local street party. Unfortunately, the second room also had issues. The curtains did not operate properly, and the balcony drapes were stained and showed signs of rust, mildew, and mold, clearly needing replacement. Throughout the stay, it felt as though staff communication and coordination were lacking. The one bright spot was Latoc, where the management, staff, and food were truly excellent and reflected the level of service we expect from Sandals. Overall, this stay did not reflect the premium, top-tier Sandals experience we have consistently enjoyed in the past. Given that this was a milestone anniversary trip, the repeated delays, missed experiences, and room issues were especially disappointing.

Myers at Kimonos was a great chef and very fun. Joan and Sheldon at the bar was wonderful and can get you right. Wonderful people and a great place.

Our stay at Sandals Regency La Toc in St. Lucia has been nothing short of amazing. We came here for our honeymoon and have had the best time—so much fun, so many unforgettable memories, and truly a trip we’ll cherish forever. A huge shoutout to Travis (the bow tie man!), who made our experience even better. He went above and beyond to keep us up to date on local events and everything happening around the resort, and he always made sure we had exactly what we needed to have an incredible day. His energy, attentiveness, and genuine care really stood out and made us feel so welcome. This resort is an absolute must-visit, and we will definitely be coming back. Thank you, Sandals and Travis, for an unforgettable honeymoon! 🌴✨

Trip of a Lifetime! Celebrated our 40th Anniversary and it couldn't have been better. Even with a "rain out day", it was incredible. Great service! Beautiful surroundings. Clean, perfect accommodations. We had butler service which literally meant anything we asked for was given with a smile and in a timely manner. Best trip ever!