Sandals Regency La Toc

Excellent service! Very professional with Charles, Kyle,Garvin. Very respectful, attentive, and always willing to help. Goes above and beyond to make sure everything is taken care of. Highly recommend! We will come back👍🏼

Absolutely amazing butler service! Our three butlers Charles, Kyle and Garvin made our 7 -night stay at Sandals Regency La Toc unforgettable. They were attentive, friendly, and professional, always going above and beyond to make us feel welcomed and spoiled. Their service was a highlight of our vacation, and we would gladly request them again! When we come back! 🌴❤️

Just came back from an amazing time at Sandals La Toc and I can't wait to go back. The grounds are beautiful, the food especially the breakfast is plentiful and great and the staff is amazing. Everyone from the welcome team, to the servers, the hosts, the Manager, everyone was friendly and accommodating. The room was a good size and the minibar was an absolute hit. Will definitely go back.

Went to Kimonos and Myers was awesome. He kept singing while he was cooking and made it super fun. Food was incredible.

I'll start this review by saying, I can be extremely harsh in my reviews. I expect a certain level of service, and this Sandals was exceptional (10/10), in every way except the food (5/10). This was my first experience at a Sandals resorts, and it did not disappoint. We had an oceanfront concierge room with soaking tub in the esperance building., on the 3rd floor. The room was beautiful, and clean, with an exceptional view. Every employee we met was friendly, courteous, and went above and beyond to make your vacation memorable. In the time I was there, there was only 1 grumpy employee encounter at Soy, but even she cracked a smile by the end of our dinner. There are several employees I'd like to mention for their exceptional service, Vanishia at LaToc., Alena at the front desk, Tyris at Soy, Rina at Buccan, Everyone at the club sandals lounge especially Daniella and Marissa. I was extremely grateful for the club sandals lounge, and that they were able to order me bottled spring water, since I don't drink purified water.. . Kelly from the photographers did a great job, and I love my photos!!!! Sharma from Grande at Bombay was another employee who should be recognized and commended for exceptional service. I can't say enough good things about this resort, LaToc, and I'm 99% sure I'll be back! The island routes adventure desk did a great job setting up some excursions, I thoroughly enjoyed the JJs speedboat excursions to the pitons, mud baths, waterfall, snorkeling, and the lunch provided. "Cookie" worked with "Chocolate Thunder" , and the whole crew did an amazing job!!! We also went horseback riding the following day, where Prince , and "Rocky" my horse, took really good care of me. I was very nervous after almost being killed horseback riding in the D.R., but Prince stayed by me at all times, making sure I felt safe, AND I DID! If there is anything that could be improved, I'd mention 3 things. I wish the main pool was opened 24 hours. It closed down at 6pm most nights for maintenance. There were 2 other pools opened, but not as big and certainly further to get to from my room. The air conditioning in our room worked too well, and even though it was on auto, and set to 74 degrees F, it stayed on and the room would be 66 and freezing. I didn't mention this to the concierge, because we certainly would rather it be too cold, than too hot. The third and biggest item for me was the food. The food was average at best. I really didn't expect the buffet to be phenomenal, but expected more from the specialty resteraunts. Armondo's for dinner was average, but exceptional for breakfast. This was actually my favorite of all the meals and resteraunts. LaToc was average, and there was no duck available the night we went, we had a 5;30 reservation, so they didn't run out. Buccan wasn't great, it was interesting though. If you didn't eat the soup, you'd leave starving. There was 1 tint piece of pork, some lentils, and one tiny piece of chicken, that was the meal, and I didn't like the banana floumbet.. The Pavillion sit down dinner was awful, I actually left and went to Soy, since I couldn't eat the fish at the Pavilion. The Piano player was wonderful though, and the ambience was wonderful with the blameless candles around the piano...The food at Soy was better. We went to Bombay at Grande one night, and that meal wasn't fantastic either. I ordered the butter chicken. The outdoor lunch/ beach resteraunts has a great tasting fish with couscous, I probably should have eaten this everyday. The pizza was pretty good, I did enjoy the pineapple pizza. The cricketers pub had a really really good apple crumble with vanilla ice cream! The drinks were ok, not weak, not strong, but I certainly don't think they were top shelf liquor. I also wish they had a Malbac wine available, even if I had to pay extra for it. I did all, but was told they didn't have it. I didn't love the Robert Mondavi wines.... All and all, I'd come back here again for the location, this beautiful resort, and exceptional customer service. Sandals went out of their way to make sure you were well cared for, and they deserve a 10/10 for the exceptional service they provide! Everyone from the housekeepers, ground crew, shuttle drivers right up to the mangers did a wonderful job. I'll 100% recommend La Toc to anyone wanting to visit St. Lucia.