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Sai
Sandals Regency La Toc
La Toc Road
Castries, Saint Lucia
Nearest Airport: UVF/SLU
As always, Sandals resorts are beautiful! I would like to note that our room attendant, Shermina went above and beyond to make our stay especially lovely. She was so friendly and thoughtful. After our trip to the mud baths (one of the highlights of the trip) she had our outdoor tub filled with warm water and rose petals, so romantic and needed. We can’t say enough great things about Shermina 💕
Valerie P
ABSOLUTELY SUPERB! Beautiful location, hotel, food, and weather but the staff are what makes this the most perfect holiday and lifts Sandals to another level that other resorts can only aspire to: TRULY OUTSTANDING. Nothing is too much trouble and we felt completely cherished and spoilt. All the staff are wonderful but we must make special mention of our butlers - Jeanmal Demay and Densel Alcide- and also to David and Alissa (Butler Senior Management): 10/10 and then some! Special mention also to Thierry - Personal Trainer Extraordinaire - and to all the many staff who work tirelessly to ensure every guest feels special and treasured. The resort itself is stunning, excellent food- so much choice- and tonnes of activities. We loved playing Pickle Ball and using the gym but there so much more, including the trips. (Thank you Lou-Lou). Cannot recommend this resort enough and hope the staff read this. As Tina would say, 'YOU ARE THE SIMPLY THE BEST!"
davidsY3542UG
My husband & I just returned from our first visit to St. Lucia, our first Sandals stay & our first all-inclusive ever. Despite being new to all 3, we are definitely not new to traveling in the Caribbean. While the Sandals experience itself was lovely, our primary reason for wanting to return was our butler team of Charles, Kyle, & Garvin. In fact, learning that we can request them on our next visit is why we decided to put our deposit on our future trip as we were awaiting our shuttle to the airport. From our check-in experience being greeted by Kyle to opening the door to our ronodval room to meet the absolutely joyful human that is Charles for the 1st time... we spent our week feeling pampered, having our needs anticipated, and feeling the love! From getting us to dinner on time, cheerful check ins, quickly picking up on my love of rum punch and keeping my supply stocked, the sweet treats & room decor after dinner, popping up on the beach with ice cream, breakfast in bed or by the pool... the Charles, Kyle, Garvin butler team DELIVERED. As the days went by, we learned so much about the team that was keeping us so well taken care of. By the end of the week, they were friends who made it hard to say goodbye. I havent even been home for 24 hours and I already miss Charles' big smile & infectious laugh. Audrey & other hotel & Sandals management - get these fine men a raise, a bonus, send them to Philly to be pampered themselves (and so we can see them), they deserve it! And if the fabulous Audrey sees this, I was the short woman who was first to try the new chairs in the main lobby ;) Hospitality is HARD work... regardless of the role. Having to meet the differing needs and expectations of people from across the world is even harder. The staff at La Toc make it look easy despite this. I have spent 16 years in client services in advertising after spending my college years serving/bartending... watching how some people act towards staff at the resort made me appreciate their level of calm professionalism even more. I know what it takes to execute seamlessly & I was never NOT impressed with the people we interacted with during our stay. As for the rest of the resort & our experience... the rondoval room was the right choice for the peaceful seclusion away from the bustle of the main resort areas. It was a quick walk to the far end of the beach & if you love plants like I do... well, the landscaping is gorgeous. These are also the newest rooms on the resort. Everyone will tell you the beach is better at Grande & while we didnt visit, I was absolutely fine with the beach at La Toc... even with red flags all week. The water was still beautiful, the sun still strong & from where we were set up, it never felt crowded or busy. Plus they got brand new loungers on our 2nd to last day so if youre visiting close to this review, enjoy! The Sandals staff most certainly doesnt have controls for the ocean though (contrary to some complaints) so make sure you visit during the season that meets your needs. Our favorite restaurant was by far Buccan. The food and the overall experience (which is interactive and educational) was a highlight. The menu is based on local St. Lucian cuisine & even if it seems unfamiliar to you, I do not recommend skipping this during your stay. The other restaurants focus on different cuisines that I could easily get at home... St. Lucian food made by her people, not so much. My husband spent one morning golfing at cap estate while I opted for a 90 minute deep tissue massage with Vincenzia. She provided a wonderful service that had me relaxed to the point of falling asleep several times and questioning whether they would just let me stay to nap. The golf and the spa services were also seamlessly coordinated by Kyle shortly after our arrival. If you're like us & tend to avoid large resorts to opt for booking a home rental & your own car... I can say with honesty that this experience was worth it to not have to worry about having everything from groceries, gas, dinner reservations, excursions... etc. And despite being St. Lucia's largest Sandals resort, being in the rondoval village and opting for beach time over the resort pools made it feel very intimate and uncrowded. While we will still travel outside of all-inclusive resorts, we are absolutely excited to return to La Toc & see our new friends again. I wish I remembered the names of every team member I chatted with during our stay... but from landscapers, maintenence, housekeeping, servers, drivers, hosts, beach attendants... each person who took the time to engage a curious guest in a friendly chat, thank you for being so welcoming of us to your home.
282jaclynp - Pennsylvania
Myers was so wonderful and friendly and funny. And the food was great too!
Gigi M
Excellent top to bottom. Kimonos oriental cuisine is incredible. Myers and Naomi were world class.
Tom K
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