Sandals Regency La Toc

This was our first visit to Regency La Toc, but we are seasoned visitors to St Lucia. It was also our opportunity to have a look at it with an eye to one of our daughters getting married there, so we brought the whole family! This opened up Sandals to our adult children, for them to see and experience the brand. The journey to the resort was quick, taking 56 minutes, but resulted in one of the party throwing up. The drive was on the verge of being reckless/ dangerous. We’ve done the journey numerous times, quickly and slowly but it was too quick. Check -in was very quick and we were soon in our room, with Malaika taking our choice of restaurant bookings for the week. She confirmed everything by typed note the following day- outstanding service. We initially booked 3 Luxury Pool View rooms, but upgraded our own to a WJST club room (extra £400). The rooms were nearly identical, but ours had a patio area with a tub, plus we had room service and spirits. Our room was a downgrade in reality in my opinion and a waste of money. We looked out over a lush garden with a tub, but the noise was pretty loud coming from a water plant next to our fence and the building A/C units right next to the building. When I say lush, this was the only place on the resort we found biting bugs, which quickly put an end to the romantic notion of bathing outside. The Guest Services Director, Jacintha and the Club Manager did their best and worked options, coming to a solution just as one of the party went sick, requiring a nurse and eventually 3 doctors to get my daughter back on her feet after 3.5 days. Moving rooms was not an option, my wife was sleeping on a couch next to my daughter, so to think about packing and carrying bags drew an abrupt end to dealing with Sandals on what was becoming an irrelevant moan. The resort is fabulous, the staff are the best motivated and friendliest we have come across on any holiday and the food was amazing. Staff members we note are Lerry for his attentiveness and kindness trying to cheer up the family when we couldn’t even consider getting home with a party member knocked out. The other staff member is John the barman at the main pool who always had a smile and a cheeky joke with us. The gym near the main pool is satisfactory with 2 of the CV machines not working. It is a basic gym, but as an adult male I was happy enough with the free weights. It is a hilly resort, but not too hilly that you couldn’t walk up to the higher restaurants; plus there is ample onsite transportation constantly running. To note, in a morning on the beach you cannot walk along the beach without vendors approaching you day after day, but they’re easily told if you don’t want a trip or a smoke! The resort watersports are great, and it’s a quick process to get you onto or into the water. Entertainment wise, there were some great events, which were noisy and then quieter nights. Our room was on the resort side next to the Beach Party, and whilst it was still loud when we retired it was nice to fall asleep to great music and a party atmosphere. Some of the family got to go to the Grande, which is an hour away, for a meal and a look around the facility; that resort has a knockout factor when you visit! Sun lounger war is a thing, with butlers up and out early to reserve with guest items placed on the better beds. Get up early to beat them at their game, it’s fun beating them and saved me from a second coffee in bed. Hopefully you won’t need medical assistance when you are there, but the resort nurse was second to none, being firm when my daughter was not helping herself, and the private doctors were all excellent; it isn’t cheap though! Check-out was simple and Mervin was able to assist us keeping hold of one of our rooms for a few extra hours; that was a nice touch. So, would we go back? I don’t think so. Whilst events overcame us, I don’t think we achieved VFM on the £400 upgrade, but to be fair to Sandals the room was as advertised, a walk out club room with tub. The location and reality didn’t really marry up to the idea that we had an upgraded room. Had we not upgraded and took a pool view room then we would hold it as high as Halcyon, the next resort we will visit for the 3rd time.

Loved it! Love Yasmin in the piano bar! She makes the best drinks and is so kind! We had a great time on our honeymoon!

Jean Claud at Kimonos was awesome and fun. Great Dad jokes. Also the food prep was top notch.

Chef Myers was amazing at Kimonos. Sandles La Toc has been top notch.

Sorry long review coming. We arrived on 29th May and stayed 14 nights in a sunset bluff room with a tub on the balcony. The room consisted of a large bedroom with a large bathtub separated by a low level seat and wall at the other end of the room, then a large walk in shower and toilet. There was a large wardrobe and lots of drawers for storage and a safe in the wardrobe. We requested a memory foam topper and pillows on the for poster bed and I must say, the bed was the comfiest hotel bed we have ever slept in. There was a large sink and vanity area with plenty of lighting and loads of soft white towels. The room was nice and clean and comfortable. There was a large living area with a balcony with a hot tub, table and chairs and the best view ever of the grounds and the sea. The bluff area is the best for viewing sunsets. The room consisted of a large corner sofa, coffee table, kitchen area with coffee machine, kettle, stocked fridge and all the glasses, etc we would need. The tea, coffee etc and beers, water, sodas were replenished daily. We also had bottles of spirits and wine in the room. Fresh flowers were placed in the room every few days and small snacks were left on the table or in the fridge for when we returned to the room after a busy day doing nothing. I could have spent the 14 days lying in bed looking out the window at the views. The room was on the Bluff near Armando's restaurant and there is a large pool with a swim up bar and waterfall features. There are plenty of sunbeds but the main ones overlooking the sea are reserved by Butlers. After 9.30, if they are not being used, then they can be taken by anyone looking for a bed. The pool area is quite relaxed with only minor activities and low music. There are a lot of steps from the bottom row of rooms or from armandos leading to the pool so it's no good for anyone with mobility issues. We had no problems getting a sunbed as our room came with butlers and we were fortunate to have Elsa, Cesha and Klama who looked after us very well. The resort is very large with 3 pools - the sunset bluff pool, a quiet pool and the main pool by the beach. All areas are clean and maintenance is on going every day with gardeners etc working tirelessly to keep the place looking good. The resort is spead out over a huge area but there are shuttles to help get from the bottom areas to the bluff area or hideaway rooms. We had a phone to get in touch with the butler looking after us and they would pick us up in a buggy ( like a golf cart) to take us about the resort. The large pool is near the main building and restaurants. Le Toc. Pavilion, Neptune and the Cricketers pub are all near the main pool. The main pool has more sunbeds and again these can be reserved by butlers but can be taken after 11am if unoccupied. Most of the activities are around the main pool and the music is a bit louder. Again there is a swim up bar and waterfalls and bridges. The gardens are beautiful. The quiet pool is half way up to the bluff and is ideal for reading and relaxing with no activities. Again these beds can be reserved by butlers. Oh and they have the best sunbed mattresses and pillows for sunbeds I've ever used. The quiet pool is at the Piton restaurant ( closed due to a fire so now being refurbished). There is Herbies bar for drinks and this is where the night time piano sing alongs take place. Kimono and Soy restaurants are a bit further up the hill but the shuttle or buggies take you to them. There are steps from the bottom of the resort up to the quiet pool (along from Neptunes behind the cabanas), then steps up from the Pitons onto the road as a shortcut if you fancy walking up to the bluff. The beach is beautiful with the softest sand and blue water ever. We didn't need our water shoes as there were no pebbles, rocks etc in the ocean, just soft sand. The waves were a bit rough 1 day but still a yellow flag day and lots people in the sea. Most days were green flag. Lots of water activities but we didn't do any. There are tennis courts, pickle ball courts, shuffle board, croquet, a large chess set area, ping pong and pool tables dotted about the resort. We ate in all the restaurants and every meal was beautiful and drinks were topped up as required. We hardly waited for service at all. As soon as we walked into the Cricketers pub, our drinks were waiting for us! The night time entertainment was very good and varied and was at the main downstairs area until 10, then upstairs in the Cricketers until 12am or at the piano bar from 9.30 until 11pm. There were quizzes, karaoke DJ and singalongs after 9.30. There were also various managers, butlers parties we joined in at other areas at different times of the day. Shout out to our cleaner Fidara, who kept our room spotless, and the staff who kept our fridge stocked up and the champagne flowing, our butlers for looking after us, the bar staff round the pools, the waitresses and barman in the Cricketers for keeping us supplied with Stella and Strongbow and all the staff in the restaurants. We had a fantastic holiday and felt thoroughly spoiled and looked after. I have never known a resort to have as many friendly and helpfull staff and all seemed to enjoy looking after us Thankyou Sandals, hope the next resort holds up to Le Toc standards.