Sandals Regency La Toc

We had such a wonderful time at the regency La TOC. We stayed in the Rondovals and head an incredible experience with our butlers Charles, Gasper and Kalan - would highly recommend and could not thank them enough!!!

La Toc is a very nice resort with lots of character. The cliffside setting is beautiful. We stayed in sunset bluff room which was supposedly newly renovated. It was neat and clean for the most part but I would not call it newly renovated. The furniture in the bedroom was dated. The bathroom could use deep cleaning. Service was exceptional overall. The only time it was just ok service was at Armando’s where the servers seemed a bit unfriendly. Food was fairly good. La Toc restaurant served the best food. Steak was delicious. Kimonos was a lot of fun with server, Myers, being so funny! Overall, I do recommend this resort because although there are a couple small issues, it has many redeeming qualities!

Location: Resort is on a hill, not very friendly for those who have mobility issues. Unable to use the beach due to it being red flagged during our entire stay. Very pushy vendors at the beach anyways. 1h30min drive from the airport- highly recommend the ferry and helicopter ride instead. Staff/Service: Hot and cold staff- some were friendly and some were rude. Bartenders were very nice and I enjoyed their drinks. Of note, the service at Soy was veryyy slow. My husband and I waited over 30 minutes to order a second round and a staff member sucked her teeth at us after flagging her down to order said second round. We never went back to Soy during our stay. Butlers: Your experience depends on which butler you get. Reading some of the reviews here (ironically, after our trip to st Lucia), makes me sad that we did not get the great experience that others did. My husband had to call repeatedly to get a chair reserved at the sunset bluff pool and on one occasion when we arrived to the pool, after being told that we were taken care of, there was no cooler/reserved chair to be found. Also waited over a hour for in-room dining on multiple nights. For what we paid for the butler experience, that should not have happened. Cleanliness: Our suite was very clean. The pools were so-so, my husband and I saw lots of bugs and hair in the sunset bluff pool. Just to note: Pools are pretty chilly. The up-hill walk is no joke, especially when tipsy. Make your dinner reservations EARLY as they get booked fast. Sandals employees at the airport (ie, the ones that wheel your bags) were very pushy for tips. One man in particular pointed at my husband’s wallet twice (after wheeling our bags for about ~15 steps from arrivals to the Sandals airport lobby) and said something along the lines of “No tip? I need to make a living.” Not a great welcome to the island and Sandals experience. 3/5 experience for me. I highly recommended going to another resort, if you have the option!

This was our second Sandals vacation. I don’t usually write reviews, but this one felt necessary. We experienced several issues during our seven-day stay. After speaking with multiple managers, the Guest Services Manager attempted to address our concerns on the final day of our trip. Despite these challenges, we rated this vacation a 5 largely because of two exceptional Sandals employees: Kristen (Piton Hostess) and Lerry A. (bartender and pool server). If it weren’t for their consistent efforts and genuine care throughout our stay, we would not have rated the resort a 5 or considered booking another Sandals vacation. If you choose this resort, be sure it matches the location, vibe, and level of service you’re looking for. However, if you arrive and feel it’s not what you expected, seek out Kristen or Lerry—they truly go above and beyond for their guests. Even if you’re already having a great experience, they will make it even better.

Thirteen friends had an incredible visit for a week of scuba diving. Everyone was helpful, gracious, and made extra effort to be sure we had a great experience. Special shout out to everyone at Armando’s including Hostess Gylen, servers Shernel, Theresa, and Taysia for the attentive service and all the lunch and brunch crew for the delicious meals. Dinner at Buccan was a real treat from the moment we arrived and Bartender Daniel greeted us with custom crafted cocktails. Head Chef Aaron at Buccan is a superstar and amazed us with the magic of all the local island flavors and kept everyone in the restaurant happy and well fed. Shemika and Brianna, at the front desk, were always smiling and helpful. And the crew in the dive shop were amazing and made sure we had memorable dives with all sorts of memorable underwater encounters with sea turtles, octopus, squid, eel, schools of gorgeous fish, and colorful corals.