Sandals Regency La Toc

We booked this stay expecting a quiet, low-key, relaxing adults-only experience, and unfortunately that is not what we received, especially for the price. Our honeymoon was rebooked after a hurricane, and during that process I clearly communicated that we wanted a calm, low-activity property. Based on the recommendation provided, we were booked here, but the resort did not align with what we asked for. The beach is very small, and the water during our stay was rough, extremely sandy, and felt unsafe due to strong swirling currents. Snorkeling was talked up as a major feature, which we enjoy, but there is no snorkeling at this property. That distinction was not made when the resort was recommended to us. Our original room felt dated and poorly maintained, with visible wear and cleanliness issues. While we were moved to a nicer room after raising concerns, the overall experience still did not feel premium. Rest was also disrupted repeatedly by early morning hallway noise from staff, late-night entertainment near our room, and a housekeeping knock despite having the Do Not Disturb sign displayed. Dining was disappointing, with very small portion sizes for an all-inclusive resort. There were also recurring sewage odors in different areas of the property. Staff friendliness and attentiveness were inconsistent. The spa experience was especially frustrating. We paid over $600 for an Oceanside massage expecting a serene setting, but the location was in a high-traffic area near the pool, guest rooms, and a smoking section, with loud conversations, cart noise, cigarette smoke, and unpleasant odors throughout. High-pressure sales tactics before and after the service further detracted from the experience. The departure experience sealed our impression. During several hours between checkout and airport transfer, there were no air-conditioned waiting areas, no water offered, and repeated attempts to pressure us into rebooking. One positive worth noting: the bartenders were extremely thoughtful in accommodating my husband’s sobriety by securing non-alcoholic beer for him, which meant a great deal to us. Overall, this stay fell far short of expectations, largely due to a mismatch between what we requested and what was recommended. We would not return. I did communicate this to Sandals. They replied acknowledging and thanking us for the details shared. No apology.

We spent our honeymoon here (12 nights) and couldn't be happier about it! We did the honeymoon hideaway room with butler service, and it was the best decision. Delia, Ashley, and Glen were the best and took such good care of us. They went out of their way to make sure I had gluten-free options and treats. Glen was a big help during a medical situation and helped to expedite it all. The nurse and doctors were extremely knowledgeable and quick. We got the care needed so we could continue our vacation ASAP. We also want to shout out the GM, Filius. He was so kind and gave us the most thoughtful blessing for our new marriage. Lastly, Nigel at Cricketers brought great energy and was super funny. Nigel- we'll keep the joke about the Buffalo Bills between us ;) This resort works like a well-oiled machine. They are ON TOP of things and go out of their way to make sure you're having the perfect stay. We loved our stay so much that we've already booked another stay at Sandals in St. Vincent and have recommended it to several friends and family. Overall, St. Lucia is a fabulous and beautiful place to be.

My wife and I chose Sandals La Toc for our 10-year anniversary, and it was truly unforgettable—our first Sandals resort and our first all-inclusive experience. From the moment we arrived, every single staff member went out of their way to make us feel welcomed and cared for. Everyone was incredibly kind, but a special shout-out to Skye, who made our stay even more memorable with outstanding service and a warm, friendly attitude. We stayed in a Club Level room, and it was absolutely fantastic. The room was beautiful, comfortable, and well-maintained, and the Club Level staff were always helpful, attentive, and quick to assist with anything we needed. The food was phenomenal, with so many delicious options to choose from. Kimonos quickly became our favorite restaurant—an amazing experience! Chef Myers did a wonderful job, and Cicil provided excellent table service that made the evening even more enjoyable. One of our favorite parts of each day was watching the sunset from the top of the resort. The views were breathtaking and incredibly romantic—perfect for an anniversary trip. Overall, Sandals La Toc exceeded all of our expectations. It was the perfect way to celebrate our milestone anniversary, and we would go back in a heartbeat. We can’t wait to return!

Great food. We loved JC at kimonos ! He was funny and the food was so good. He kept the table entertained and engaged. Wish we did reservations there every night!!

Charles, Garvin and Kyle were absolutely incredible. They were kind and inviting, helpful, friendly and professional our entire trip. They were also some of the funniest and nicest people we have ever met. Between juggling our hilarious (but chaotic) group, they went above and beyond our expectations. They were on the fly getting us reservations and booking excursions. Their food recommendations were spot on, they made up the most thoughtful evening exhibits in our room that just made us feel cared for. They were always upbeat and thorough with helping create the ambiance of rest and relaxation. We were never rushed and had no bad experiences with our butlers or the resort. Overall, Kyle, Charles and Garvin were essential to allowing us to have a great vacation where we were able to take a step back from our busy lives and just enjoy the beautiful scenery in and around the resort. We would 100% want all three of them to be our butlers again. And if you three ever read this, thank you so much from the bottom of our hearts. My husband and I cannot thank you enough for everything ❤️