Sandals Regency La Toc in Castries, Saint Lucia
f Course, Extravagant Room Options, 27 Dining Options. Sandals Regency La Toc stands apart given the luxurious accommodations. Extravagant rooms, golf course, and delicious dining options make La Toc the perfect luxury resort.
Location of Sandals Regency La Toc
Nearest Airport: UVF/SLU
Amenities for Sandals Regency La Toc
- On-Site Amenities
- All Inclusive
- Honeymoons & Romance
Reviews for Sandals Regency La Toc
My husband and I traveled to La Toc with his mom and stepdad. This is the second trip to Sandals for my husband and I; our first trip was to Grenada a year ago. We loved Grenada, and had high hopes for our vacation to La Toc. -Our room: We stayed in the Sunset Bluff Honeymoon Oceanfront One Bedroom Villa Suite with Private Pool. We enjoyed our room. Our pool was cold, so we were unable to spend a lot of time in it. But the view was gorgeous. Our patio overlooked the ocean, and we could watch the cruise ships entering the harbor in the morning and leaving the harbor in the evening. If we wanted to see the sunset, we walked out the front door, and had a prime view! The room also had a good sized sitting room, which allowed all four of us hang out in the evenings before and/or after dinner. Just a side note: the bathroom is very small; probably smaller than your bathroom at home. -The restaurants and bars Food was good and plentiful. It did take awhile to get your food in some restaurants. "Island Time" is definitely a thing in St. Lucia. Try the chocolate cake at The Pitons restaurant. My father-in-law LOVED the fish and chips at Crickiters. The chicken cordon bleu at La Toc was fabulous. We didn't go to the Pavilion for the buffet breakfast, as we preferred the alacarte breakfast at Armandos. However, Agnes at the Pavilion's omelet station was so sweet. Also big shoutout to Naisha, who we met at dinner at La Toc; she gives great service with the biggest smile. As far as bars go. Gizia at the sunset bluff pool makes amazing blended drinks. Try the Hummingbird. We also thoroughly enjoyed the piano bar. Lucas, the bartender, serves his drinks while he sings along with the piano. Try the Lucas Special. It was the best drink I had the whole time I was there. -Butler Service Our butlers were Don and Sydney. Both of them called me "Princess." Whenever we called them for something, they told us our request was not a problem. They made our reservations for golf, at the spa, and escorted us to the dinner for the reservations they made at La Toc and Kimonos. However, they were not proactive like our butlers in Grenada were. In Grenada, we had towel animals every night, a different daily afternoon snack in the room, a butler escort for dinner every night, baths drawn, drinks brought to the location we were spending the day, etc. We didn't receive these nice surprises at La Toc, and this was disappointing. In fact, if we didn't have a reservation that night, and we didn't call our butler on the phone they gave us, we didn't see or hear from them that day. -The Loyalty Desk Even though we had some disappointments at La Toc, we like Sandals and decided to try out another resort. The four of us rebooked at the Loyalty Desk for Antigua in 2018. Andy at the Loyalty Desk is a true gem. He has been to all the Sandals resorts, and is truly knowledgeable about all the room categories. We got to know him throughout our stay, so he was able to help us choose rooms that would please us the most. He even stayed an hour past his quitting time in order to ensure we were pleased with our rebooking. So if you plan to rebook, make sure you do so with Andy!! -The Beach Terrible to swim in. The surf was awful! I am a strong swimmer, and love the beach. However, the ocean had no love for me. Most of the days we were there, the beach had red flags. My husband wanted to try sailing and paddleboarding, but was unable to. There are also many many tour vendors that pester you on the beach. They would save prime lounge chairs for potential customers, and even go so far as moving the lounge chairs to another area so they could woo clients. I don't think this should be allowed. -Stay at One, Play at Three We took advantage of the free shuttle to the other resorts. We spent a day at the Grande, which, as many other reviewers mention, has a much calmer beach. My husband even tried water skiing there (included!) Many of the restaurants at the Grande require resort evening attire, or reservations. We didn't bring resort evening clothing, and the restaurant we intended to dine at that night was closed for remodeling. So if you're going to stay for dinner, bring nice clothes. Overall, we enjoyed our stay at La Toc. However the minor disappointments added up, so we won't be returning. -
ashleysey - Roscoe, Illinois
To start with the positives, the staff at the hotel are all fantastic and go out of there way to make you feel welcome. The grounds are very beautiful and there are plenty of restaurants where you can enjoy lots of lovely food. The staff particularly in the restaurants are absolutely lovely being very warm and attentive. The staff also in the golf club were fantastic too. Now for the negatives. On arrival, we were shown to our Emerald Oceanview room which was not as we had expected and we were massively disappointed. The room was in need of an upgrade, smelt damp and generally felt unclean. We asked the rug to be removed immediately as there was a massive stain on it and the furniture in the room was old and hadnâ€™t been cleaned properly. Just not acceptable on any level. We asked to be moved immediately but were told that the reservations team had left for the day so nothing could be done until the next day. We didnâ€™t think that was great service at the time. We had booked the holiday to get away somewhere warm and have some quiet time to read and reflect which then leads on to the next problem we had at the hotel. We were kindly moved to another room which was much nicer in a renovated block by the main pool area. The issue here was that we were in the thick of noise throughout the day until 11pm most nights when the entertainment finished. It was that loud you could have been centre stage at the O2. We were told that there werenâ€™t any other options for us due to the category of room we had paid for and that this was an upgrade as we felt we had no option but to accept the loud modern room over the quiet dirty room presented on check in. The beach was lovely but there was no opportunity to swim in the sea as it was too rough so only really suitable for confident swimmers. The beach is public therefore locals stroll up and down quite a bit with local boat operators constantly asking if you want to take a trip to the Pitons etc which for me became a bit annoying. We had learnt that one lady had broken her leg or ankle whilst attempting a swim due to the strong undercurrent which had meant she had left the hotel in a wheelchair. The main pool area is always packed and very loud so difficult to read in and relax due to the constant throbbing music, games and entertainment however if you head up away from this there are some really nice pool areas where you have a better chance to rest and relax. Iâ€™m conscious that we were in search of a quiet holiday and for many of you reading this that wonâ€™t be the case but if you are just please think twice about choosing this hotel. I would say if you have the cash to pay Â£5000+ (with the flights) you can get a better room away from the main reception/pool area in say the â€˜bluffâ€™ then this hotel might be a goer but I suspect there are many other hotels to go on the islands that offer better value for money. I think this hotel caters very much towards the American late 20â€™s to 30â€™s market who are looking for plenty of entertainment and fun fun fun! Not so much for your mid 40â€™s + crew who might look for something more sedate - apologies for the mass generalisation! Sorry Sandals, we didnâ€™t think overall it was worth the cash.
117Heather - Brighton, United Kingdom
We are actually still here and because I read reviews faithfully up to our departure date, I felt the need to post. I need to preface my opinion with the fact that my Husband and I have been to several all-inclusive resorts. Some were very nice and others were just okay. We have been to Cancun/Riviera Maya several times, Punta Cana and Jamaica. I also need to say that we are not travel snobs and although we want to stay in very nice, adult only, all-inclusive resorts we would never even consider butler service. It's just not who we are. If you want the butler, knock yourself out. I wanted to go to Sandals to see what the fuss was all about. Sandals Regency La Toc was recommended by a travel agent after her first suggestions of Sandals Grenada and Sandals St Lucia Grande were outrageously priced ( in our opinion). Staying at one with the ability to visit all 3 was a selling point. First 2 minutes here: I had read in some reviews about the "shaming" toward guests that did not opt for butlers. It happens folks! Like I said, Go on & knock yourself out & spring for the butler if that's your thing. La Tocs beach is small and the waves are pretty big and nasty coming in. You could not just hang out on the beach as the tide comes in. Not at all what We are used to. The service is great but the majority of the employees don't speak when they pass you on the walkways, etc.. Again, not what we are used to. The room is an Emerald Oceanfront and it is not ocean front. I can see the ocean through some trees, but have the cross the road and down 3 sets of stairs to be on the beach. It is a nice room and all we need, but they do deceive you with "oceanfront". The food has been okay, not great. Absolutely matched by any of the resorts we stayed that costs far less than Sandals. The pool areas are nice. The grounds are pretty. They have a TON of stray cats. The island as a whole does. I like cats so I thought it was kind of cute, until they are screaming and fighting outside your door. The terrain is hilly, for sure and anyone with any kind of mobility issue would be in trouble. We did go to the Grande today and WOW! Beautiful beach and very nice pool. Nice place, but still not worth the price to me. But if you are okay with dropping that kind of coin and St Lucia is where you want to go, the beach there is top notch, although it is very rocky. One thing that really puzzles me is that, unless you pay for the butler service or club level, room service is out. In the majority of the nice 4-5 star resorts we've stayed, room service is included, as is beer, water, soda and snacks replenished everyday in your room. Water, soda and juices here. I guess I expected Sandals to just blow us away and it did not. We ended up spending almost $2000 more than we would at another 5 star resort and we still are no where near the nicest accommodations on this property.
Reneejerry53 - IND
My wife and I recently visited this resort December 2nd through the 9th along with three other couples. We all had Butler suites and different butlers. The island is beautiful and the resort grounds were well maintained. You could see staff doing maintenance every day. Our butlers Neomi and Clovis were great. our housekeeper Fedora was personable and always smiling . Theresa our waitress at the La Toc Restaurant also worked in the Pavilions and recognized from the previous night. Agnes at the egg station had to be one of the nicest and friendliest people we met. We also had the opportunity to speak to several of the interns and they experience received at Sandals. This was our second trip to a Sandals resort and we left feeling good about the company the staff and especially about the good work that the Sandals foundation does. We booked another visit based on our experience.
Awesome Awesome Awesome!!!!! Very friendly and professional staff who are customer oriented...Best customer service ever!!!! The employees of this resort should all be given wonderful gifts this Christmas....they are genuinely friendly and caring!!!!! I love Sandals Regency and would go back anytime...
Sarah C - Castries