Sandals Regency La Toc

Jean Claude had everyone laughing throughout dinner and made it such an enjoyable experience. Full of jokes and met everyone’s needs! So much fun and such a great cook!

Charles, Kyle and Garvin were awesome! When we come back we will definitely make sure we request them again! The service has been awesome and they have answered any and all questions.

If you want to visit a serene, gorgeous setting with a powdery white sand beach, clear aqua blue water, postcard sunsets, 85 degree breezy and sunny weather, and have your every whim catered to by an incredibly knowledgeable, attentive and caring staff, while you lounge around the pool or at the beach, and eat and drink to your hearts content for days on end…well, this place fits the bill. You can set your brain on pleasure mode and put it on cruise control. St Lucia and Sandals Regency La Toc will take it from there. Of special note are Lianna (hostess), Alban (photographer), Kizzy (server), and Dania (sales); but the ENTIRE staff is absolutely wonderful and I mean that in the sincerest way.

We stayed in the Piton rooms. These, let me tell you are a climb. If we had known we probably would have booked the rooms in the main hotel. I was not well and it became a challenge. The restaurants are very nice particularly Armando's and the Neptune. The food was good and nicely presented on the plate. The service could have been a little better. Water and ice were sloshed into glasses with little finesse and particularly at breakfast in the main restaurant by the pool the service was poor. There was no continuity and we rarely got our tea until half way through breakfast. The sink plug in our bathroom would not close into the hole properly so water would drain away immediately it was filled. We did ask if this could be fixed 4 times, each time we were told someone would sort it out immediately but it was not until our last but one day! The games by the pool were noisy and intrusive and trying to get a sunbed by the quiet pool was nye on impossible as the butler service had reserved all of those for their clients. Be warned, sunbeds are usually reserved with a towel by 6.30. The buses to the Halcyon and the Grande were lovely and we found the Halcyon much quieter for us. We would advise the hotel to place a welcome folder in the rooms with all of the information about the hotel. Times for restaurants, bus times and tips for the stay. We found these out over a week but it could have been placed in the room and saved us from asking at reception all of the time. All in all we don't feel Sandals is for us. Whilst it might suit many we found it too noisy with golf buggys constantly running up and down the road and games in the pool area. The staff were very nice and our bed was extremely comfortable though.

We had yet another wonderful visit to Sandals La Toc at the beginning of March. Once again enjoying the updated Sunset Bluff two-story butler suite with private pool and beautiful sunsets. This was our fifth visit since 2014 and it didn’t disappoint. La Toc delivered fantastic food, outstanding service, amazing views, exceptional resort accommodations, and their one of a kind hospitality. Our friendly and responsive butlers were led by our standout Clovis, along with a past favourite Jesse, and new butler Denzel. Clovis added many special touches including a very memorable in room dinner. The team also kept us well stocked with nonalcoholic beverages (kudos to Sandals for stocking Heineken 0.0 everywhere; keep adding more NA options!). The food is unmatched at ANY of the Caribbean resorts we’ve been to including other Sandals resorts. La Toc is still our favourite restaurant thanks to Etienne, his attentive staff, the chef, and the shrimp cocktail that I couldn’t eat just 1 of! The fish dinner and chocolate cake from the Piton restaurant was a standout meal we had twice during our stay. Our candle light beach dinner was delicious and very special (thanks Johnathan). Armando’s breakfast is always the best way to start your day. The food, views, and service are excellent. Also a mention for the lovely lady server with the flower in her hair-everyday a different colour. Our outdoor couples massage was so relaxing while our ladies also used just the right amount of pressure to help with the tight spots (thanks Chantal and Raynata). We ALWAYS appreciate our housekeeping service. A special thank you to Laurena who was our very friendly and helpful attendant. Laurena gave us just the right balance of privacy and service, all with a smile and many kind words. Upon leaving we had a very friendly and complimentary send off at the lobby from the lovely Patricia. We have already booked again for next year and can’t wait to come to our Saint Lucia home!