Sandals Regency La Toc

This is your sign to book Sandals La Toc for your honeymoon or anniversary!!!! From the moment we arrived we were immediately taken care of and welcomed by the amazing staff. If you’re considering a butler DO IT!!! Our Butlers Owen, Danelle, and Fernella were so accommodating, fun, and kind. Our honeymoon would not be complete without them planning amazing dinners, excursions and pool days that we will never forget! This team goes above and beyond for their guest and we so appreciate them! We miss them already! La Toc made us feel so included in the entertainment! There was always something to do and incredible staff that made every event fun! Just a few hours after arriving to the resort we were greeted by Arlena she was so kind and very inclusive in us enjoying Reggae night. She also encouraged us to go to the beach party which was amazing. You don’t want to miss it!!!!! Along with others Martin and Bradley who played incredible music the whole trip. They knew how to get the crowd going! The entertainment department at this resort will definitely keep you having fun. We loved making new friends!! All in all this trip will be one we will never forget. St Lucia is absolutely beautiful and the food is delicious but what was most important to us is how inclusive the staff was in helping us make memories we will never forget. Thank you Sandals La Toc! Love, The Simmons’

We’re visiting for our one-year anniversary, and everything has been wonderful so far! The staff has been friendly and attentive, and we especially had amazing service from bartender Yasmen at the pool bar. The views are absolutely beautiful, and we’ve spent our first couple of days relaxing by the beach — such a perfect start to our trip. Highly recommend for anyone looking for a relaxing getaway!

Outstanding restaurants especially Hibachi with Myers the Chef. Great personality and experience, as well as Vanilla. Definitely will come again.

Absolutely fantastic and the best time! Will never forget this wonderful experience and highly recommend this to everyone!

The best way I can describe Sandals Regency La Toc is "the left hand doesn't know what the right hand is doing." We paid for the Butler suite and were expecting the honeymoon of our dreams, and I don't know that I'd ever stay at a Sandals resort again based on our experience! While our Rondoval room was beautiful and recently renovated, that's about the only thing noteworthy of our experience. Upon check-in, our room key didn't work and our Wifi wouldn't connect with our last name and room number (almost as if we hadn't been activated as guests). We were told by other couples that their butler connected with them ahead of the trip to help them plan their stay and make sure any dinner reservations or entertainment was booked, but that was not the case for us. No one reached out to us and when we called to schedule things that were important to us (i.e. Scuba Diving, Golf, Couples Massages) we called the Sandals main line and got taken to a 3rd party company that seemed like a scam. We booked our things, but when we arrived at the resort it was as if our Butler had no idea that we planned those excursions. We ended up missing our Scuba time and had no idea where to be when for our dinners upon arrival because no one told us where our reservations were. There was broken glass all over the ocean so we were afraid to swim even in waist deep water at the resort. Due to the lack of knowing when to be at the Scuba shop when, we missed the first morning session and then it was cancelled the rest of our trip due to lack of visibility. It would have been nice of our butler to say "hey - let's try to get you on a different excursion since you didn't get to do your scuba diving" but by the time we asked if a Catamaran sail was available we were told everything was booked. We asked our butler to take us to a sunset bar at 4:45 and he drove us there and dropped us off only to find out the swim bar was closed at 5PM. Why did he even drop us off there if it was going to be closing, and why is the sunset bar closing before sunset? The food wasn't great, and they were out of asparagus at their fancy "La Toc" restaurant. The service there was SO slow. They were trying to course things out but there were probably 45min that passed between each course. We were so sick of waiting we had to ask if we can just skip our dessert and leave early. The golf course was A MESS and greens fees cover nothing. You will lose many many balls because the course is not well taken care of and you lose balls in the middle of the fairway. You'll also pay $40 for a cheeseburger and not be able to plan when to eat lunch accordingly at the resort because the shuttle was over 1.5hrs late. At the end of our not great experience, we were asked how we would rate it and we said a "2." The woman laughed at us and got her manager. The manager came to "listen" and said she would offer us Sandals points and escalate our case but we never heard a single thing after that and I wouldn't give these Sandals points (we never got) to our worst enemy. Sandals has some things to figure out, and I really wish I could have a honeymoon 2.0! Save your money and go somewhere else because I truly wouldn't recommend this to anyone. Also, one of the couples we talked to at the couples massage told us they were late to their massage because their room had an infestiation of ants and they were physically all over her body so she had to shower before coming to the massage. So..... YIKES!