Windjammer Landing Villa Beach Resort

We stayed at Windjammer Landings as a family on our summer vacation. We booked a 2 bedroom pool villa for a two week stay. The villa was very spacious with excellent views over the sea. The facilities were very good in that the villa provided a kitchen area, separate dining area and lounge from the spacious bedrooms. However, despite the space we very disappointed with the villa. It felt generally scruffy. The standard was well below any other 5 star resort villas we have stayed in. Other reviews mention poor maintenance and I would agree. We had door handles that would fall off in your hand, windows that couldn't close properly and doors that were too small from the frame leaving large gaps underneath or around as an example. The bathroom for our main bedroom was quite depressing. It felt like a prison cell with a small unattractive window high up in the ceiling. The tiles and grouting appeared grubby just from being to tired. Generally I felt everything was painted white within in an inch of it's life to make it look bright and as fresh as possible. If you book a pool villa it seems the quality of the pool is a bit hit and miss. Ours was in a dark corner and the tiles looked old and grubby. it was private but not at all welcoming. We saw much nicer pools in other villas but on the downside they were not very private from other passing guests. On arrival, we also found that having booked a 2 bed villa we had been put in 3 bed villa but after we had arrived they blocked off one of the bedroom doorways, from within out villa, and put other guests in the third bedroom!!! in our mind this was a total no no. The hotel were very good about it when we complained and later, after someone had left, they opened it up again and didn't place anyone else in there - but really and truly it should never have happened in the first place. Food in the restaurants was pretty good particularly the Italian and the grill but breakfast was awful - one of the worst we've experienced. The buffet was located in a back room that looked like an ex service kitchen and it was dark, had no windows or natural light. The selection was great if you wanted fried food but otherwise poor. Despite being told on our arrival about the huge amount of wonderful fruit in season on the island at the time, there was very little at breakfast. A little melon, sometimes pineapple and bananas. There wasn't any good fresh bread and the pastries were inedible. We also found the grounds to be tatty. Around the housekeeping bin areas where they seemed to keep store items / linen etc, there was always rubbish about. in the 2 weeks we stayed there, we saw the same litter just left lying about for the whole stay. In the most part, service at the hotel was very good. Most staff were very friendly and helpful. A special mention to Jean Pierre for his help and attentiveness, Matthew and Joshua in the upper deck and the wonderful front of house lady in the Italian. However, when the service did fall below expectations it did so quite dramatically. There were a few encounters with staff that were actually quite shocking and very rude - leaving us feeling very unwelcome. I won't mention any names. We booked the hotel on the basis that on the website they advertise as well as a kids club, teens activities which we thought would be great to keep out son occupied. However, this simply doesn't exist. When we referenced this onsite no one seemed to know what we were talking about. There was a team who were about on the beach doing some activities but these were a bit hit and miss and not as advertised. A real disappointment. We have been to other hotels who promote this and do an excellent job. The best feature of the hotel is the beach which is excellent with plenty of space and ample loungers for everyone. The beach attendants are very friendly and helpful but we got really fed up with staff from the spa constantly trying to drum up trade and sell treatments. The boat trip sellers were friendly but that got a bit tiresome too - especially considering the beach was private. My husband and son regularly used the tennis courts and said they were excellent. One final note - Do not consider staying without an all inclusive package. The all inclusive package is very good. Otherwise, costs at the resort are extortionate! It's more expensive than the Maldives and really not worth the prices charged. Food, drink, excursions everything is excessive compared to anywhere I have previously travelled. In summary, you can have a good family holiday here on an all inclusive package - but is it worth the money and is it good value? - The answer has to be no! It is really not a 5 star resort. Maybe it's 5 star for St Lucia but definitely not for the rest of the world. We have paid the same price for other resorts in similarly sized villas, with all inclusive packages and the difference in the quality of the accommodation and the resort is not comparable at all. We wouldn't return. St Lucia on the other hand is a very stunning island and well worth visiting

Our stay at Windjammer was great and relaxing. The staff were very friendly for the most part and very attentive. The service in the food and beverage outlets was very good. The room was amazing especially with our upgrade. The view from our room was breathtaking. We are looking forward to our next stay.

This is a very honest review of our recent experience at this resort which I hope helps those considering booking. We are a well travelled family of 4 however we only took our 17 year old. We opted for a one bed villa and our son slept on a roll away bed that I requested in the lounge area. I heard the sofa bed wasn’t great and he’s really tall. It really would have been better with 2 bedrooms but the cost difference was huge. The villa was spacious and well equipped with a large terraced area and nicer than a normal hotel room in my opinion. Bed in the main bedroom was huge and super comfy - we slept very well. We were only 1 level up so our sea view was partial but this meant that we could walk up and down and not always rely on the shuttles (although the wait was never long and the drivers are very skilled getting in and out of very narrow places!) We were also right next to Papa Dons where there were some pools and a hot tub which no one used much. Positives: the estate itself is stunning full of beautiful and well maintained flowers and trees and the view from the beach up the hillside is incredible. I’d have love to have seen the vista from further up. The main pool and jammers area was also really nice. The staff work very hard and were always smiling - there are many people beavering away to make the place look great and give good service. Brandon on the beach and Jamal front of house were such gentlemen, they are a credit to Windjammer. There were some nice little touches like flavoured water stations and treats such as fruit skewers handed out on the beach. The beach was a bit cloudy / seaweedy in places however the nature around it was phenomenal- my husband love snorkelling and said it was superb. There was also a resident heron, pelican and we saw a hummingbird! My husband had a massage at the spa which was great. Constructive feedback: We weren’t on AI as we wanted to explore outside the resort. Cocktails etc were expected price, however some of the onsite dining was very over priced for the quality. We wanted to go to Papa Dons as right next door but not for those prices. We had a couple of nights in our villa due to sickness (no fault of the hotel) and relied on the shop which is just extortionate, really no need to inflate that high. It left a bad feeling tbh. Ice creams at the hatch 17 dollars for 2 scoops!!! When I wasn’t well one day I ordered a mint tea by the pool 8 dollars for a teabag and hot water!!!! The expectation on tipping over the added service charge needs to be much much clearer as everything purchased has to be signed for inc the breakfast buffet where we felt that staff were expecting something all the time. It’s not nice when you paid already for an expensive holiday. I’ve heard Sandals in St Lucia bans additional tips to make it easier. We did add extra tips occasionally but didn’t want to always feel we had to for every single thing. Breakfast was of a reasonable standard however the coffee was dreadful. On occasion things appeared like small amounts of fresh mango and avocado - more local produce would have refreshed it a bit. The smoothies and fresh bread rolls were excellent though. Service was a bit patchy more generally across the resort for example, sometimes we had water in the room sometimes not. Service on the beach was very slow when Brandon wasn’t around and simple food orders took nearly hour sometimes. Overall it was a relaxing stay bar the illness but with these prices I probably wouldn’t come back. We ate much better outside for much less. In summary it felt like a lower end 5 star with top end 5 star prices. Tip bring cash either US dollars or EC which are used interchangeably if you want to go offsite, the taxi service was great (they even waited to bring us home sometimes) but they don’t take cards. It would be helpful if there was a cash point onsite for such a big hotel.

Wow, what an amazing place Windjammer Landing is! We had such a wonderful 9 nights staying here on the All Inclusive package. We were upgraded to a 2 bed beachfront villa which included butler service for the stay. The villa surpassed all of our expectations, fully equipped kitchen, large lounge/dining area, 2 separate bedrooms, one with king bed, one with 2 double beds, each with large en-suites complete with large showers and baths. There was also another separate bathroom with toilet which was really convenient. Each bedroom had its own balcony as well as a larger one off the main dining area. Our favourite part was the upper floor which housed a private pool and sunbathing area, complete with another sink and large table for dining. Just all amazing! The butler team were equally as fantastic during our stay. Being on hand to What's App whenever we needed anything, from room service to sunbeds reserved in our preferred areas. They happily stocked up our villa fridge with soft drinks and the wonderful Piton beer whenever it got low. We were even escorted to breakfast and our dinner reservations most times which truly makes the experience feel luxurious and usually meant we got the best tables in each restaurant. Big shout out to our fabulous Butler Team- Marcus, Karishna, Winsley and Bridget! The restaurants were all great but The Upper Deck stood out for us in terms of service and food. We didn't have one poor meal the whole stay though. Most of the menus are included in the AI plan apart from a few things on The Upper Deck menu which incurred an extra charge but the staff were really good at pointing those out to you so it's clear. We booked the 'Bean to Bar' excursion through the hotel which included a small private bus journey to get on our catamaran down to Soufriere; the Project Chocolat experience with hearty lunch included; volcanic mud bath and then back on the boat around to Sugar Beach for a swim or snorkel in between the stunning pitons. We then headed back in the sunset with some snacks, drinks and great atmosphere. Truly remarkable day. The hotel's beach was beautiful, clean and felt safe to swim in, with some hammocks and trampolines (which were used mostly to just lay and relax on). We made the most of the watersports on offer most days, kneeboarding, snorkelling gear, wakeboarding, SUP's and banana and chair boat rides. I think the motorised sports are only complimentary if you are on the AI package. Overall we truly had a holiday we will never forget, it is such a stunning resort and we would highly recommend it.

We have been visiting Windjammer since 2013 and love it every time we go. We now go as a family with our two sons and they adore the place. Windjammer is a gated resort where we have always felt safe, welcomed and treated so well. You will stay in either a villa or apartments - all of which are spacious and unique. The whole report has been undergoing upgrades taking it from excellent to outstanding. Some villas are more Caribbean (with what we see as a Spanish influence too) and others are more contemporary. Villas accommodate all different group sizes too. The further up the hillside you stay there are amazing views - but don't worry about the steep slopes because there are free shuttle buses that take people around. The resort has a range of on-site restaurants (Jammers, Embers, Marsala, Perch, Dragonfly, Upper Deck and Papa Dons). Some of the places are great for breakfast, a light bite or more substantial lunch and then great evening meals. You can eat out and add it on your room to pay at the end of your stay or go all-inclusive (check the daily rates out). Some families go on AI deals to Windjammer too. There are pools all around the resort - a main pool which was upgraded in 2024, a shallow pool for kids, two additional pools by the Coastline Suites and two more pools by Papa Dons (which are always very quiet). You can chill in the pool loungers or join in with a morning aqua class. There are sun loungers around the resort (by the pools and all along the beach). Staff are on hand to chat, make you feel totally at home and to help with any drinks and food throughout the day. On our last visit there a few weeks ago we had the best service from the nicest staff - who really makes us feel that we are home again. Bars to enjoy. You can sit around the main bar at Jammers by the main pool area or head down to the beach bars at Embers or head along to the cosy little beach bar 96 degrees where you will experience amazing cocktails and meet new friends. Why choose Windjammer? Windjammer is a place where families are so so friendly. We always make new friends and link back up with our Windjammer family. Our children love being here and everyone knows them and they connect easily with others. The staff are amazing! Everyone stops to chat and say hello. You feel included and part of it all. No request is too much and staff go the extra mile. We cannot wait to head back again.