January 4, 2018 for 3 nights for 2 adults.

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Secrets Aura Cozumel in Cozumel, Mexico

A brand new beacon of luxury, Secrets Aura Cozumel is a slice of beachfront heaven. Located on the island of Cozumel, just 12 miles off the coast from Playa del Carmen, this magnificent resort hosts guests with its signature Unlimited-Luxury® approach. Gourmet dining, top-notch entertainment, endless drinks, and pool & beach wait service are all included - so leave your cares at home and truly unwind. Each of the 168 suites is a stylish haven with the best in amenities. The cool and contemporary décor will have you at ease from the moment you step into your space, which includes a private terrace or balcony, daily refreshed mini bar, satellite television, and complimentary Internet access. Relish in views of the surrounding ocean, or take advantage of the waters right at your door with Secrets Aura Cozumel's unique swim-up suites. Whether your goal is complete serenity, or full-throttled fun, this dynamic resort is an ideal place to stay and play.

Indulge your senses at Secrets Spa by Pevonia, a world-class sanctuary and the largest full-service spa on the island of Cozumel. A variety of treatments - from hydrotherapy to indigenous-inspired massage - are offered in state-of-the-art facilities, including a well-equipped fitness center. Each day, the resort hosts activities to make the most of your time and place, so start off with some snorkeling, grab a game of tennis, or head out on the water with a sea kayak or Hobie cat sailing boat. A set of gorgeous freeform swimming pools create an idyllic retreat area, including waterslides, whirlpools, swim-up bars, and a lazy river. Nearby, golf at Cozumel Country Club, shop downtown San Miguel, or visit one of two national parks in the area. Scuba diving is a highlight here, and Secrets Aura Cozumel has you set and ready to go on underwater adventures that explore the second largest coastal reef system in the world. Through all your pleasure and fun, five restaurants and three lounges provide gourmet dining with a breezy oceanfront atmosphere, and options continue off-site with the Sip, Savor & See Dining Experience where you can enjoy dinner and live entertainment at nearby participating resorts as well. Everything you need is here, and everything you want is Secrets Aura Cozumel.

Location of Secrets Aura Cozumel

Secrets Aura Cozumel
Carretera Costera Sur KM. 12.9
Cozumel, Mexico

Nearest Airport: CZM

Amenities for Secrets Aura Cozumel

  • General Information
  • 87 Suites
  • Adults Only
  • Dining
  • 2 Restaurants
  • 3 Bars
  • Room Service
  • On-Site Amenities
  • Concierge
  • Pool
  • Spa on Property
  • Fitness Center
  • Currency Exchange Service
  • Boutique
  • Lazy River
  • Car Rental
  • Lap Pools
  • Complimentary WiFi
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • iPod Docks
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Linens
  • Coffee & Tea Facilities
  • Luxury Bath Amenities
  • Mini Refrigerators
  • Private Terraces
  • Bathrobes & Slippers
  • Activities
  • Fishing
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Business
  • Business Center/Services
  • Nearby
  • Historic Sites
  • Shopping
  • Restaurants
  • Golf
  • Interests
  • Active & Adventure
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Summer Getaways

Reviews for Secrets Aura Cozumel

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

We love Cozumel and have come to the Island 4 times in the last 9 years. This was our first time at Secrets however. We typically stay in town at the Hotel Cozumel for the first half of our trip and then head over to Playa or somewhere else for our second half of our trip. We like the 2nd half to be a bit more luxurious. We loved the idea of staying the whole 10 days on Cozumel but knew the choices for this 5 star type of vacation here were much more limited. Thought we'd try out Secrets, even though some of the reviews were scary. Don't expect everything you'll get from many of the resorts on Rivera Maya and you'll be pleased. If you expect the best you've ever got over there you'll be disappointed. But, it's truly good, can't see how some of the reviews were as bad as they were? The food is the biggest weakness here. Reading the reviews before we came I expected the room to be the problem, but we were pleasantly surprised. Our room was fabulous. When we arrived the lobby was closed for remodeling. Omar checked us in at the preferred lounge area. We were greeted with the typical cool towel and champagne. We were upgraded to a preferred ocean front. I initially requested second floor or higher and they had us on ground floor. Omar suggested we look at it, I was concerned about the traffic in front of it. The room was fantastic, we kept it! There was some traffic, but there are little hedges that help with some privacy. Had two issues with the room. One day we were enjoying our patio, reading and napping and maintenance guys showed up and started scrapping and painting our patio. What??!?! Said nothing to us. It obviously wasn't a place to relax now so we left, we went to the check in and told them. They noted it and kind of mumbled a sorry. Have never had this happen at a resort before. Would have been nice if they'd said, sorry, we'll sent a bottle of champagne or something to make up for messing up your relax time today. That's what I'd expect from a 5 star resort, but no. Other issue we had was the air conditioning went out one night. We called and it seems like they fixed it. We weren't waiting around for them, it was better when we got back, but they left the ceiling tile open so I don't know if they were done or not? We checked out that day. Great hot water and shower pressure, loved the shower. Great lighted mirror in the bathroom. REALLY need some hooks for wet towels, bathing suits, bathrobes etc... There is ONE hook. Also, as others have noted, there is not much room to put your clothes. We just lived out of the suitcases. We could have put some clothes in our living room cabinet, but that just seemed odd. Beach is fantastic. Snorkeling is great. We wore our dive boots, so no issues with rocks. Saw lots of fish, rays, lobster and starfish. Got some pics but our camera lost a lot of our water pictures, sadly. Pier is pretty busy, I'd stay away from it snorkeling. We saw boats come VERY close to snorkelers! A little scary. Loved the pools. We visited 3 of the 4 pools. There's one right off the lobby which is quiet and mostly shady. It was a great place to spend a little while the day we arrived before our room was ready. There is a bathroom right there. Most of the time we were at the ocean front pool by the white buildings. We liked this one best. I'm not sure why more people didn't. We had no issue finding a chair and shade there. It has a lazy river type style so we could float around on the mats. Great drink service here too. They will also bring snacks, like chicken quesadillas and nachos to your chair. Had a drink party here one day where they give out drinks in pineapples and coconuts, they go fast though so watch your newsletter and get there on time or they'll be gone. Very fun. Did water Aerobic one day with Winnie the Pooh and Hosea, not the most strenuous "work out" but gets you off the lounge chair! One note here, the bridges can be treacherous! Slippery when wet and VERY steep. I consider myself in fairly good shape (I work out, do step aerobics etc..) and they were not easy for me. If you've got knee problems, arthritis, etc... it could be a problem! We also stopped by the Preferred pool a few late afternoons. It's a deep pool which is nice, but there is no walk in. It's only two ladders. It does have a swim up bar, and thus more "happy" people. It was fairly crowded. We did find chairs twice, but upon entering the pool and talking in the pool for a bit we'd come out to find someone took our chairs. Not a big deal, as we weren't camped out, but geesh! The food was good, not great. We had room service a few times, it came fast and was good. NO complaints. I was disappointed not to be able to try the a la carte breakfast. I was looking forward to a sit down breakfast with eggs Benedict. They changed it, no sit down breakfast, all buffet. I'm guessing it was due to the complaints with the main buffet under renovations, but it was disappointing as I had been looking forward to NOT having to go to a buffet for breakfast. The Market Cafe (main buffet) did open while we were there so I had hoped they would change the others back to sit down, but not in the two mornings we had left, they didn't. The Market Cafe was better than the small buffets they had open. We still feel like the Valentin and Ocean Maya (two resorts we've been to before) are much better and they are cheaper hotels. We liked Oceania for dinner the best, ate there twice. The clam chowder, clam cakes, spring rolls and coconut shrimp were all excellent! Thought the French was just Okay. Only ate at Windows once, it was good. We had the special, it was pasta. It was not an Alfredo as advertised, but good anyway. House white not that great, which was disappointing. Champagne was drinkable. The sky bar and sushi are amazing. The views are excellent, atmosphere great and good service. We didn't eat in the restaurant but had sushi on the deck. It was great. One night they had great live music which added to the atmosphere. Loved the coffee shop. They have hot and cold drinks. They also have little sandwiches and desserts. The cheese cake was very good (for Mexico!) They'll also give you food to go which is nice to take back to your room, or as your headed out to the airport! First adult only we'd been to that doesn't have some sort of plaza in the where most people hang out in the evening an most shows take place. That being said, except for not having as much entertainment, or finding it because it's spread out we didn't miss it. Loved the sky bar instead. We did do the beach 70's and 80's, it was a lot of fun. The band was good, great dancing. There was a show at the manatee pool one night, but we forgot about it so we missed it. Other than that it was pretty low key entertainment. Bartenders in the Preferred lounge were good. Went over to the sister resort and looked around, did breakfast one day, and played ping pong over there. Were going to try the Mexican there but never got around to it. It's nice to have the option though. Would we go back? We might if the price was right. It was good, and probably the best option on Cozumel. We do like just staying on Cozumel (not having to go to Riviera Maya for an adult only) so it's likely if we can get a good rate. Is it worth the regular high Secrets rate, no. For that much we'd expect much better food (should be great, not just ok), more extensive buffet choices (more seafood for sure!) Any questions, feel free to ask, happy to answer if I can! Happy vacation!

tlpgina - Niles MI

TripAdvisor Traveler Review Rating Reviewed 2 days ago

I ve been to other all inclusives in different parts of Mexico. Secrets Aura was the best one by far! The staff is fantastic. Check in and check out was quick and easy. The restaurants were wonderful. I m a foodie so Oceana, Windows, the Mexican restaurant, Bordeau (french) and the sit down breakfast (eggs benedict) and the morning buffet were excellent. All the waiters and waitresses are fabulous and attentive. Our room was clean. Martha cleaned our room every day and restocked towels water etc. Our room was a regular poolview room 4229 2nd floor overlooking the Manatee Pool just great! My very favorite was the activity staff. Zaquri,Jose, and Carolina. This is the best activity staff I ve seen at any resort!!! Archery, Vollyball, target shoot,and fun games at the pool with prizes! Jose your the best!!!! The views from the beach were spectacular! There s also a spa which I did not use but it looked wonderful. We made many new friends here. We will be back!!!!!!!!

Lori F

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We recently stayed at Secrets last week. The hotel itself, service, location, views, and room were great. They are lacking severely in food. The brochure shows several restaurants to eat at, however they have select hours. So there were many times we went to eat and they were closed. Once they were open the menu was extremely limited, usually to 1 page. And the portions were TINY! I was left still hungry after every single meal we ate there. The food is low quality. No true Mexican food. Mostly American and hardly any seafood. We had bad weather while there with very high winds. Because of this the beaches/ports were all closed and the resturants, being on the beach, were also closed. So we were left with no options for food several times. We ended up going into town almost everyday to eat. The food is a DEAL BREAKER. There was also no entertainment. We spent most of our trip in our room because there was nothing to do with the beaches being closed. It was very cold and windy, so being outside was not pleasant. We were so ready to come home that we actually looked into changing out flight! If they would upgrade there food options/restaurants and open times this would be a great hotel. The weather is not their fault, but with no entertainment it made for long, boring days. They also made us feel like we were being stalked the whole time by time share sellers and the funnel of death where all the scammers are there trying to sell you over priced crap.

Sara G

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Smaller Secrets resort that still delivers big on satisfaction. Preferred section nice and quiet. Comfortable, clean rooms. Housekeeping very thorough. Not as much variety for restaurants options as some other Secrets but food quality very good. Service could be somewhat slow at times. Lots of daily activities to choose from. Fantastic snorkeling right of the beach. Big beach with soft white well manicured sand! Overall highly recommend for your stay on Cozumel.

Harold H - Saskatoon

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Well... we had a fantastic time!! We came with a group of 14 total and all our guests were conveniently placed close together! Apple vacations did a great job organizing us all too and from the resort and the concierge service was great! Can’t wait to see their new lobby once it’s completed! Room: My husband and I were upgraded to the preferred ocean view swim up sweet for our wedding/honeymoon which had breath taking views. The room was clean and spacious, white with blue accents. Housekeeping forgot to replace some things sometimes but when asked were extremely helpful. The room eventually (the last two days of our trip) had a leak in the ceiling of the bathroom but we just stuck a towel in one of our trash cans and didn’t say anything. Part of ocean front property is that they are hard to maintain with the humidity and salt and sand corrosion so our expectations are understanding. The room service was hard to get ahold of some days when really busy and food was generally cold by the time it got there so additional staffing is probably needed but overall the accommodations were absolutely worth every penny!! It was an inexpensive trip with flights directly to Cozumel airport which I would rather do ANY day of the week versus Cancun. The birds... they were shocking at first but then it became almost soothing so you knew what time it was. I’m an early to bed and early riser and my husband needs at least 14 hours of sleep. Haha! So it worked out perfect... the birds you got used to and in fact some of them who were particularly nosey and invasive we just named and had a great time making up stories about their thoughts watching them. Haha! One in particular “Hungry Kevin” and his cousin “Ricky” kept coming back everyday for possible left overs on the porch. Haha! We also found a little crab digging in the bushes in the sand (which were always well groomed)! One sweet early morning while I was laying on one of our outdoor beds a landscaper/beachcomber brought me some flowers and wished me good morning. There was a light rain shower nearly every afternoon which was always fun, as people would hustle, and gather under coverings. It was also a great humidity controller for the day, it was never too humid it would just rain a bit and start over! I spent every morning up early (around 6ish) from the bird call enjoying my coffee and the quiet views before all the bustle of the day started with pick ups for diving and snorkel excursions, pool aerobics, sand volleyball, and sun worshipers like me. :) Honestly the beaches and water were the most beautiful I’ve ever seen, the pool was clean/clear/private, plenty of chairs and beach beds, never over crowded but didn’t seem deserted either, the staff always said hello in some fashion with a smile on their face and if you asked someone for something (like to clean up the rain outside your room) they would do so with a smile! Of course we are great tippers and we don’t expect something for nothing -all inclusive does NOT mean to not be generous to your staff, remember they don’t just work for the resort they work for you too. So we went with $500 in cash just to tip or do a little shopping. I got a swim suit and shorts for $80 in their shop and the rest we tipped the staff with. That said I won’t be taken advantage of either and I do have one complaint- I can’t remember the bartenders name on the shift of 11/29/17 at Desires the discoteca bar but he was a bit of a hustler trying to take advantage of drunk people and said he didn’t work there again (which on the 5th I saw again at the Manatee bar). I know personally he said he didn’t have any change when I asked him to break a $20 and my dad had just given him $20 and I had too. Eventually I wanted more drinks and he wanted more money bc it was late and still wouldn’t get me change claiming he had none, so I threw another $20 at him (literally)and said I would remember that -and I did- so that is why I’m saying something now. He doesn’t deserve to work there if he’s going to be that way to guests, bc EVERYONE else was fantastic and trust worthy all the way down to the man who helped me with my bags when we left. I wish so badly I could remember everyone’s names that made such a HUGE impact on our trip!! There was a waiter at Windows that really stood out to my husband and I that we ate at the evening of the 4th that was absolutely outstanding but we can’t remember for sure his name. The Chilean pork ribs, Brazilian beef, grouper, and pretty much everything there was incredible food and service. The breakfast buffet was incredible and two full rooms besides the omelet and eggs to order cook which was incredible. That restaurant really had all moving parts nailed. The Skybar was also incredible food and views. Of course the view is what this place is all about. It’s for people who enjoy nature at its finest and some of the most beautiful sunsets and water we’ve ever seen. The sushi was Amazing (my husband doesn’t like sushi normally) but we both thought it was fantastic! Okay now for details: Vicky Castellanos (my best friend there) I can’t tell you what a joy she was to myself and my family. She was the most caring sincere helpful waitress I’ve ever had the pleasure of knowing. We originally met at the preferred pool swim up bar where Miguel and Viridiana were working as well. They were all quite literally why we kept going back to that specific location and as they moved to different locations during our stay we followed them around too. Adrian a host of the resort was also a delight and had smiles on everyone’s faces with his giant personality and service. Ismael Torres our wedding photographer was a 5 star experience, Pati Gómez our wedding coordinator was a joy to work with and made sure everything was flawless. Our ceremonial minister did an impeccable job of our union and couldn’t have been happier with our ceremony. Winnie The Pooh went above and beyond to get my father in law a WHITE Secrets Aura ballcap (which is not sold its part of the beach uniforms) and went out of his way remembering me by name. In fact All of the named employees remembered myself, my husband Jordan (Jorge-an inside joke of Miguel’s), and my dad’s names. They truly made our trip so special and made us feel special and valued. We are proud to now call them ALL friends...They all gave us hugs goodbye and we can’t wait to go back for our 1 year anniversary and see them again!! We were so sad to leave! Thank you to all the staff at Secrets Aura and Sunscape that made our trip and wedding spectacular. We loved it so much and we will see you next November 30th 2018!! Much love!

Ashley S

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