July 17, 2017 for 3 nights for 2 adults.

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Secrets Aura Cozumel in Cozumel, Mexico

A brand new beacon of luxury, Secrets Aura Cozumel is a slice of beachfront heaven. Located on the island of Cozumel, just 12 miles off the coast from Playa del Carmen, this magnificent resort hosts guests with its signature Unlimited-Luxury® approach. Gourmet dining, top-notch entertainment, endless drinks, and pool & beach wait service are all included - so leave your cares at home and truly unwind. Each of the 168 suites is a stylish haven with the best in amenities. The cool and contemporary décor will have you at ease from the moment you step into your space, which includes a private terrace or balcony, daily refreshed mini bar, satellite television, and complimentary Internet access. Relish in views of the surrounding ocean, or take advantage of the waters right at your door with Secrets Aura Cozumel's unique swim-up suites. Whether your goal is complete serenity, or full-throttled fun, this dynamic resort is an ideal place to stay and play.

Indulge your senses at Secrets Spa by Pevonia, a world-class sanctuary and the largest full-service spa on the island of Cozumel. A variety of treatments - from hydrotherapy to indigenous-inspired massage - are offered in state-of-the-art facilities, including a well-equipped fitness center. Each day, the resort hosts activities to make the most of your time and place, so start off with some snorkeling, grab a game of tennis, or head out on the water with a sea kayak or Hobie cat sailing boat. A set of gorgeous freeform swimming pools create an idyllic retreat area, including waterslides, whirlpools, swim-up bars, and a lazy river. Nearby, golf at Cozumel Country Club, shop downtown San Miguel, or visit one of two national parks in the area. Scuba diving is a highlight here, and Secrets Aura Cozumel has you set and ready to go on underwater adventures that explore the second largest coastal reef system in the world. Through all your pleasure and fun, five restaurants and three lounges provide gourmet dining with a breezy oceanfront atmosphere, and options continue off-site with the Sip, Savor & See Dining Experience where you can enjoy dinner and live entertainment at nearby participating resorts as well. Everything you need is here, and everything you want is Secrets Aura Cozumel.

Location of Secrets Aura Cozumel

Secrets Aura Cozumel
Carretera Costera Sur KM. 12.9
Cozumel, Mexico

Nearest Airport: CZM

Amenities for Secrets Aura Cozumel

  • General Information
  • 87 Suites
  • Adults Only
  • Dining
  • 2 Restaurants
  • 3 Bars
  • Room Service
  • On-Site Amenities
  • Concierge
  • Pool
  • Spa on Property
  • Fitness Center
  • Currency Exchange Service
  • Boutique
  • Lazy River
  • Car Rental
  • Lap Pools
  • Complimentary WiFi
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • iPod Docks
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Linens
  • Coffee & Tea Facilities
  • Luxury Bath Amenities
  • Mini Refrigerators
  • Private Terraces
  • Bathrobes & Slippers
  • Activities
  • Fishing
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Business
  • Business Center/Services
  • Nearby
  • Historic Sites
  • Shopping
  • Restaurants
  • Golf
  • Interests
  • Active & Adventure
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Summer Getaways

Reviews for Secrets Aura Cozumel

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

I can't even explain how bad the service is here. First, our room was not as we booked. We booked an oceanfront walkout and we were given an upstairs ocean front, can't really walk out from the second floor right? I called to discuss, asked to have a manger call me and 36 hours have gone by with no call from the manager. Second, the service staff has to be run down for drinks and food. It takes a few minutes to find a server when you need something. Third, we ordered room service. 1.5 hours later we call them to check on our order and they don't have an order for us. I give up, I can't really say anything positive about this establishments service. Now the last issue, the preferred pool was filthy this morning. Worst part, I didn't really notice until after I'd gotten in. Once I realized how cloudy and filthy the water was I quickly exited. Tonight, they've cordoned it off. I sure hope we don't get diseases from this filth. We are only 36 hours into our vacation and so far it's just ruined.

danfaircloth1 - Allen, Texas

TripAdvisor Traveler Review Rating Reviewed 2 days ago

we visited from June 11-21 for our anniversary and diving. the room was beautifully decorated on the day or our anniversary with flower petals and candles alongside with breakfast in bed the following morning. food was rated as good to tasty at the places we ate which included, oceana, windows, the buffett, el patio, coco cafe, sky bar, and room service. I wanna give a huge shout out to AGUSTIN the bartender in the lobby bar. He was wonderful to visit with as well as great drinks, service, and very fast. He remember what drinks i wanted at the various times i came in. my drinks changed thruout the day and he remembered them. the resort is very clean and taken care of. they are always making repairs that are needed as it is on the seafront. staff is very friendly and quick on service. we found that the pool at the beach is the relax and quiet pool so that is where we spent most of our time. rooms were spacious, clean, and had all we needed. we were upgraded to an ocean view room for free which was very nice. we had room 1127 which faces the ocean with a good view but the only down fall is the noise from people in the wee hours of the morning being drunk and coming down the halls as they echo like crazy and was woke up almost every night. sometimes it was for 45 minutes as they wanted to linger in the halls and hoot and holler with the echo. the birds roosting in the trees like to start squaking at 5 am every morning with another wake up. i know these problems are not the resorts fault at all but made for a frustrating nights sleep as we go to bed by 11 and get up early for diving every morning. so this is not a down play on the resort by no means but we will probably never return for those issues. we have stayed at other places without the issues of the echo hallways as their rooms are spaced out in bungalows. so all in all the resort was terrific with good food, wonderful service and people. also the sky bar (rooftop bar) has amazing views at sunset.

medicn8 - Shawnee, Oklahoma

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Just spent a week at Secrets Aura with a dive group (16 people) I had my own room as did many folks. Some people had troubles, but management corrected things very quickly. One guy have his room smell like sewage. As soon as he reported it he was moved to a new room and had no more issues. The diving was perfect and super fun. The ease of having the boat right there at the hotel and they even took care of our gear day to day.

Canoe S

TripAdvisor Traveler Review Rating Reviewed 5 days ago

5-24-17 thru 5-31-2017 Booked this trip way in advance. Have stayed in Cozumel many times on diving trips. Though we would step up in our room by booking at Secrets. Best friend had told me how good it was a luxury resort?? Check in was OK nothing special like I've had at other resorts throughout the Caribbean. Room 4335 as far back in the resort as you can get pool view. The room we were in and the room my friends were in were in desperate need for a complete redo. Refrigerator not stocked. This took two days to correct after several calls to front desk. This was the start to the worst service we've ever encountered at a luxury resort? I could go on and on but don't want to think about it anymore. I will say that on our next to the last day I finally talked to the manager about all the problems we were experiencing. He offered to move us to beach front preferred section of the resort. I told him there was no way that I was going to pack all of our stuff for 1 day. He had no response. Restaurant service was average and food was average except for the Borbeaux French restaurant. It was very good in all respects. I could not recommend this establishment to my worst friend.

rtrpny - Perdido Key, Florida

TripAdvisor Traveler Review Rating Reviewed 5 days ago

I recently returned from a trip to Secrets with several other couples. The general sentiment of our party of 14 was that the resort was just OK. The pros were that the rooms were large and the resort is beautiful. The cons were that service was extremely slow, and the food was not good. When we arrived, our room smelled musty and was very hot. We requested that the air conditioning be serviced, and they came quickly to attempt to fix it. Later that evening we came back, and the room was still extremely hot. The staff offered to switch rooms for us, and we actually got a nicer room on the third floor with a great view. I was very pleased with how this was handled. The staff here is very hard working and helpful. However, I feel like the resort in general was understaffed. There was always an extremely long wait for food (45-1 hour after ordering), and the bar usually just had one bartender. The employees were doing their best, but they just were not equipped to handle the amount of people were there. That being said, the resort was not very crowded, but I feel the management did a poor job with making sure that it was staffed adequately. The other main issue that our group had was the mediocre food. We tried every restaurant and went next door a couple of times, but nothing was that great. The food was average at best. I think this resort has a lot of potential, if they would attend to the staffing needs and improve upon the food and presentation. As of now, we will not return, nor will we recommend to others.


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