Secrets Aura Cozumel

Don't plan on visiting this resort during the off-season. Most restaurants were closed, and there was very little to do. We had booked a sunset cruise, but it was canceled on the day of the event without a clear reason. The resort itself is nice, but it's not really a vacation spot due to the limited activities and food options.

Very average. The hotel is very out of date, but that didn’t matter to me. Rooms are still nice. What really threw me off was the quality of the food, how little “authentic” options they had. The entire resort is very Americanized- which could totally be ok for some people but personally I was hoping for things I couldn’t get at home. All drinks were with artificial sweetener, there was no fresh fruit, coffee was just average. The staff was very nice but they were not accommodating at all, even as a preferred club member. This resort must really have a sales quota because you could not walk one place to another without somebody stopping you to try and sell you something. That literally made me dread walking places. The views are amazing. The pool and the beach were the best part. Only like one or two restaurants were open per day which was very misleading and hard to follow. Overall it was a very average stay and I would Not return myself

Just not the place I expected, although it had many great things and staff was amazing, the overall experience was not 100% as I had hoped

This resort was way beyond what we expected! Will definitely be back!! This is now our new “go to” for our Mexico trips. The staff was also amazing!

We had a fantastic stay at Secrets Aura Cozumel! The number of food/dining options could be expanded slightly, but giving the staff extreme kudos for the overall customer service experience. Bordeaux was our favorite eatery, which we visited several times, not only for the tasty grub but to see our delightful server Yuriana! She is the best. Shout out to Kenia, Market Cafe hostess extraordinare, who always knew our names .....and Preferred Club bartender, Angel, for mixing up some of the best drinks this side of the Caribbean. Also, Diana from Veracruz, the first face we encountered at Bordeaux, always passing along positive energy and a genuine smile. The beach here in this part of Cozumel was clean, beautiful and perfect for snorkeling. We'll be back for another visit to Secrets Aura Cozumel!