November 7, 2017 for 3 nights for 2 adults.

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Secrets Aura Cozumel in Cozumel, Mexico

A brand new beacon of luxury, Secrets Aura Cozumel is a slice of beachfront heaven. Located on the island of Cozumel, just 12 miles off the coast from Playa del Carmen, this magnificent resort hosts guests with its signature Unlimited-Luxury approach. Gourmet dining, top-notch entertainment, endless drinks, and pool & beach wait service are all included - so leave your cares at home and truly unwind. Each of the 168 suites is a stylish haven with the best in amenities. The cool and contemporary dcor will have you at ease from the moment you step into your space, which includes a private terrace or balcony, daily refreshed mini bar, satellite television, and complimentary Internet access. Relish in views of the surrounding ocean, or take advantage of the waters right at your door with Secrets Aura Cozumel's unique swim-up suites. Whether your goal is complete serenity, or full-throttled fun, this dynamic resort is an ideal place to stay and play.

Indulge your senses at Secrets Spa by Pevonia, a world-class sanctuary and the largest full-service spa on the island of Cozumel. A variety of treatments - from hydrotherapy to indigenous-inspired massage - are offered in state-of-the-art facilities, including a well-equipped fitness center. Each day, the resort hosts activities to make the most of your time and place, so start off with some snorkeling, grab a game of tennis, or head out on the water with a sea kayak or Hobie cat sailing boat. A set of gorgeous freeform swimming pools create an idyllic retreat area, including waterslides, whirlpools, swim-up bars, and a lazy river. Nearby, golf at Cozumel Country Club, shop downtown San Miguel, or visit one of two national parks in the area. Scuba diving is a highlight here, and Secrets Aura Cozumel has you set and ready to go on underwater adventures that explore the second largest coastal reef system in the world. Through all your pleasure and fun, five restaurants and three lounges provide gourmet dining with a breezy oceanfront atmosphere, and options continue off-site with the Sip, Savor & See Dining Experience where you can enjoy dinner and live entertainment at nearby participating resorts as well. Everything you need is here, and everything you want is Secrets Aura Cozumel.

Location of Secrets Aura Cozumel

Secrets Aura Cozumel
Carretera Costera Sur KM. 12.9
Cozumel, Mexico

Nearest Airport: CZM

Amenities for Secrets Aura Cozumel

  • General Information
  • 87 Suites
  • Adults Only
  • Dining
  • 2 Restaurants
  • 3 Bars
  • Room Service
  • On-Site Amenities
  • Concierge
  • Pool
  • Spa on Property
  • Fitness Center
  • Currency Exchange Service
  • Boutique
  • Lazy River
  • Car Rental
  • Lap Pools
  • Complimentary WiFi
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • iPod Docks
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Linens
  • Coffee & Tea Facilities
  • Luxury Bath Amenities
  • Mini Refrigerators
  • Private Terraces
  • Bathrobes & Slippers
  • Activities
  • Fishing
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Business
  • Business Center/Services
  • Nearby
  • Historic Sites
  • Shopping
  • Restaurants
  • Golf
  • Interests
  • Active & Adventure
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Summer Getaways

Reviews for Secrets Aura Cozumel

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

We recently traveled to this resort from October 7th-14th for our honeymoon only after having to book last minute due to the storms in the Caribbean. I wish we would of had time to do more research. The stay did not live up to the Secrets name we heard from friends. We can start with arriving at the resort they make you feel great. We were in the preferred suites that gave us access to a few different areas and one was where you check in to your room at. Extremely welcoming and informative here. Right after check in they pitch the "welcome" breakfast that they have to tell you more about what is included at the resort. Told it was going to last about 45-60 minutes. We bit and did it. Horrible move it is a timeshare pitch that they will not listen to a word you say unless it is yea. The young lady was very nice but told us that the resort there in Cozumel was the worst property in the group of hotels. Came to understand that later on. The bar and cleaning staff at the hotel were great. Always had a smile and willing to help in any way. The staff at the sky bar were top notch as well in the VIP area. The cleaning staff stayed on top of room service and was prompt with any request. The beach itself is beautiful. Although going into the water can get a little tough since the water is full of rocks. Would highly suggest taking water shoes with you to maneuver around in the water. When it comes to the rooms that we stayed in and yes I said rooms. We were on the top floor in a preferred junior suite that had an amazing bathroom and a pretty large room. We were amazed when we first arrived and couldn't wait to spend the week there. The second night we heard it raining and sounded like it was inside. As we woke up in the morning the bathroom was completely flooded! I walked down and let the front desk know about the issue and they said that it would be addressed immediately. We decided to get away from the resort for the day while it was repaired. After coming back eight hours later we walked into a clean room that smelt of mildew with the ceiling still soaking wet and pieces chipping away. I walked back down and let the front desk know and was told that nothing was ever noted. He apologized and said that he would move us to another room. We obliged to move since it was right down the hall. The room had less of a view but it worked. Once moved from that room into the other one we were a bit frustrated but hey it's our honeymoon let's make the best of it. We being getting ready to go out a few days later and it started to rain once again. We were surprised to see that while watching tv the ceiling in our new room started leaking! At this point I was amazed that this must be normal for these rooms. Contacting the front desk they wanted to move us to another room for a night and after that would put us into a ocean front room for the remaining two days. We asked for it just to be fixed because a moving rooms two more times just wasn't an option. Once again came back to a clean room and wet ceiling. We just know going forward that we will not be going back to this resort for numerous reasons.

William C

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We were placed in the preferred area as the result of Mr Guzman’s intervention in a serious complaint we had made regarding a manager in the Sunscape. Firstly it was just lovely not being in a room with evident damp although by Sunday we both had the start of pneumonia and the doctor was consulted for one of us. We are both very keen to avoid antibiotics. So although our second week was spent in gracious surroundings, sadly we were too unwell to really enjoy anything other than the access to a nice bathroom with fixtures and fittings that worked. We both prefer garden view rooms because of the chance to see wildlife, and there were lots of little lizards to keep us entertained. Apart from the grackles in various stages of tails falling apart...there were various birds, vultures overhead and sometimes the pelicans flew past the beach. The preferred pool sadly was colonised by the privileged who seemed to be able to take up residence in the pool at 10am (bar opens) and rarely leave 6pm (bar closed). Hmmmm. The food. Well, lots of choice. One trip to the ?shack. Poor. Needs to think about why it’s there. Bordeaux: lovely staff. Very obliging. Sadly not french food as we understand it. We would love to see more chicken dishes on the menu. A decent house red. If I was paying large sums for wine...and I really enjoy a decent burgundy...I would want to know the vintages. Windows: lovely staff: Luis, Carina, William and Alfonso. Reliable breakfasts, reasonable choices at other meals although more chicken dishes would be appreciated by us. Clearly catering for big beef eaters is the mantra in Mexico. A shame. Nelly Baas is a treasure as is Jair in the Preferred Lounge. Nelly gave us access to the spa for our last four days, I think she hoped it might help our deteriorating pulmonary function. It did, and we were able to get some sleep at night. Until our last night trying out the Sky Bar and sushi when without warning, some kind of mozzie smoke bomb was triggered. Sadly I have always been sensitive to these chemicals so my chest rapidly deteriorated. I advised Nelly it might be sensible to warn guests of future plans re these kinds of strategies. I think she will discuss with senior mgt. Both Nelly Baas and Mr Guzman offered us an automatic upgrade should we ever return to Cozumel. Very kind and we may take them up on the offer because we have unfinished business here. Sandra only managed 2 dives before her pneumonia effectively ruled out diving. We did an evening with the turtle conservationists and a wonderful road trip to see Chichen Itza and Ek’ Balam with friends and Mayans Explorers (great company) before we became unwell. We had wanted to return to Coba, Tulum and see a bit more of Cozumel but health issues prevented that being possible.

rosco2 - London, United Kingdom

TripAdvisor Traveler Review Rating Reviewed 2 days ago

very old and deteriored. the a/c unir is sooo old in the rooms that makes a lot of noise. the tvs and cable signal is weak and dated. Too bad that in 5 years of being Secrets, they have not updated enough to justify the price somebody pays. One of the meals came with a wrapping plastic 😱. if you go to Cozumel go to another hotel.

alejandra r - Mexico City, Mexico

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We just celebrated our 30th anniversary at Secrets Aura/Sunscape in Cozumel. We were surprised by Ramon Flores with a special dinner at the Sushi Bar, Gohan. He surprised us with a special chocolate cake! We have been going to Sunscape for several years and Ramon takes care of us every time and continues to make us feel special! Bell boys Randy and Juan Carlos always greet us with a smile and a hug! Angel from the Seaside Grill was quick on his feet with a great smile and awesome service with both food and drinks! Ironman Mario, never missed a beat with his great service as well! We met Javier Ruiz, he treated us like he has known us forever! Honestly, we always feel at home and welcomed by all!

shomay s - Peru, Indiana

TripAdvisor Traveler Review Rating Reviewed 3 days ago

My husband and I traveled to Cozumel for the first time for our honeymoon and chose to stay at Secrets because it was the only Adult-only resort on the island. We’d stayed at other Secrets resorts before so we really weren’t that worried about this trip at all. Let’s start with the positives, the views were amazing. Beautiful beaches and waters that can be enjoyed from two of their restaurants. The drinks were great and the beaches were clean. The other thing we really enjoyed was the spa. We decided on a couples massage and it was well worth it. The facility was clean and extremely tranquil. Secrets delivered in everything I look for in a spa visit. Now for the not so positive. When we first arrived we weren’t in the Preferred section- a choice that we didn’t think was going to make a huge difference. We were wrong. The room was okay. It was out dated, the lamp shades were rusty (???) the previous guests dirty underwear was on the ground and the room was overall a bit dirty. The second we put our things down, we went back to lobby to request an upgrade. Unfortunately, there weren’t any Preferred rooms available until the next day. We opted to stay in our room for another two days until a Preferred room with a garden view was available. To be honest, the non Preferred pools were dirty, rusty and needed some TLC. No wonder their drinks were strong, they hoped you wouldn’t notice. It just seemed like everything needed a good wipe down. Once we upgraded, the room was much cleaner, way more updated and we could tell that all their efforts were made into the preferred customer experience. Which was great, once we were upgraded, but a shame for everyone else who paid for a great vacation as well. However, we didn’t get turn down service once while we’re were there. And for some reason no wash cloths either. The food throughout the week got increasingly better as the days passed. Room service food quality seemed to get better once we moved rooms as well. The service was just okay. It was really hard to keep the attention of the wait staff and they never checked on us unless bringing the next course. It was frustrating at times. And if they messed up your order, forget it. It would take forever to remedy and then push back the rest of the meal. The real shining stars were the hostesses at each restaurant and the bartenders. All of the hostesses were super sweet and pleasure to encounter at every meal. The bartenders were all very personable and seemed like they genuinely enjoyed being there. All in all, this vacation was good. Would we return to this particular resort? Probably not, but we’ve had amazing times at the other Secrets locations, so we’ll opt for those in the future.

aco91 - Carrollton, Texas

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