Secrets Aura Cozumel

Secrets should be a secret nobody finds out about at this time. They have massive issues that need to be fixed and do not meet basic expectations of an all inclusive resort. No activities, no nightlife atmosphere, barely any places to go and the ones that are there were not open half the time. I see potential in this location but ownership needs to wake up and make some serious changes. It’s floating on the boundary of fraud at this point with how much it felt like it wasn’t an all inclusive. Especially since I have been to many. But every resort has its bad times so hopefully they turn it around.

We just returned from Secrets Aura Cozumel Mar 13, 2026. We went to Cozumel for the Scuba Diving and had 6 amazing Dives. We had read many negative reviews about the resort, but the resort was excellent! Yes the Resort is dated but was being worked on while we were there. Our room had been updated, lots of hot water and pressure, Airconditioning worked great. Maid service from Ceci was outstanding! All of the staff were very friendly, pleasant, polite and eager to assist, they spend tireless hours ensuring everything is great! The restaurant staff rotate through the many different restaurants. We had repeat visits to the Bordeaux and Gohan restaurants. The staff in the Gohan restaurant were exceptionally great, the Captain; Marcel, Waiters; Dolores, Adiel, Rodrigo, and the Chefs; Luis and Gerardo. The Market cafe had some oustanding staff also, Eloisa and Rene. Our favorite bartender in the sky bar; Leonel was amazing, endless assortment of great cocktails. Thank-you to all of the staff for making our vacation unforgetable!

Was sorely disappointed in the quality of resort in general. It was antiquated and needs a remodel/update desperately. The food was bland and not good. Bordeaux was the best but you can only eat the same meal so many times.

So the 90 minute no obligation talk about Unlimited Vacations will go 2 1/2 hours. It's just as pressured and pushy as any timeshare talk I've heard. Ughhh. Did get the vouchers but dang, they should have said 90 Mexican minutes. Edit-and now they are trying to say the vouchers they gave us for massages, will not be accepted for massages🤬🤬🤬🤬

Very quiet and relaxing atmosphere. The room was wonderful, just outside was the beach, no need to walk more than a few steps.