Secrets Aura Cozumel

The resort is ideal for any adults seeking a quaint, comfortable, clean, and truly relaxing getaway. The beaches are stunning, with clear blue‑teal waters perfect for snorkeling. Having multiple pools to choose from feels like a real luxury. I want to give special recognition to the Concierges, Ivan and Gabriel, who went above and beyond to ensure every need and request was taken care of. I also want to highlight the wonderful servers in the Market Café, who treated us with such kindness and surprised us with delicious beverages we never would have discovered on our own. The other servers and bartenders across the resort also deserve appreciation for their hard work and dedication in providing food and drinks to everyone throughout the day.

Beach was very nice. Pool area was good-buildings themselves are run down looking old and tired. Buffet was of but the buffet at the dreams beside them was way better.

This was our second stay at this resort, but unfortunately will likely be our last. The resort in general was great, with the food and staff outstanding! We again upgraded to "Preferred", but dont waste your money. We are just upset at management, which has allowed their sister resort Dreams, to automatically be "Preferred " at secrets. Dreams took over our resort as they wanted to avoid the kids at their resort.. go figure! They would come to the Preferred pool 20 to 30 deep and became a rowdy party crowd. This ruined many people's experiences and relaxing by a pool, most would just leave. Fine, allow Dreams to use secrets, but not the Preferred areas where we paid extra for to get away! The resort was still nice, service outstanding. Margarito as pool wait staff was the best! Seek him out. All the food was better than our previous visit. If decisions were made differently by management, we would return again.

Good location with an awesome beach. Resort is dated. I had to upgrade to a Preferred room to get a decent room. Food was ok but the service was very slow. At times our server forgot some of the requested items.

We have been here 4x before, and this was by far the best experience! The food is improved over the past times we have been here. The restaurant staff were fantastic! Marcel was especially super sweet, in Gohan. Gohan was our favorite restaurant on the resort! The Dreams side buffet was better than Secrets side, and offered an empanada station and omelette station…bacon was also cooked a lot better over there. Service was great at Dreams & Secrets though. Our rooms were cleaned everyday, and snacks/drinks restocked. Beach was gorgeous and very little seaweed, if any at all. Preferred Pool and the non-preferred pool by Bordeaux were our hang out spots. They also offered a grilled lunch at Bordeaux for everyone every other day, but it isn’t advertised on the board or app. Entertainment team is super fun! Showtime Band was a huge surprise, as they’re one of our fave bands on the island. Our fave staff were: Marcel in Gohan Johnathan at the Preferred Pool bar Leonel at non-preferred pool bar Margarito beach bar Kenia buffet Mauricio different bars Wendy entertainment team Sergio preferred bar Ricardo in Bordeaux Gerardo preferred bar Irving entertainment team Geovany entertainment team Adrian entertainment team