Dreams Huatulco Resort & Spa - All-inclusive

I have been to other Dreams resorts and spas but this one has a special ambiance and character that is unmatched. Yes, it is not a new resort but is has a classic style that will continue to provide enjoyment. Yes, the resort has some drawbacks, which does not. Judge it not by some minor drawbacks but on the quality of the stay this place offers.

We have been to Dreams Huatulco a few times and we were not disappointed with our experience once again. Huatulco is not as commercial or crowded as the Mayan Riviera and we like that. All the staff members were very helpful and friendly. The restaurants provided a variety of choice. The warm Pacific was so lovely to swim in. Our room was great and we used the hot tub on the terrace at the end of our beach time every day. The beds are very comfortable. The hotel was very clean and our room was well taken care of daily. We stayed at the resort this time the last week that West Jet flew from Canada to Huatulco so things were winding down a bit but it was not an issue. The beach servers were also very efficient. We enjoyed and appreciated Eddie who served us over a few days. Sandy was also very helpful when we were looking for chairs under the umbrellas for shade. It was very hot when we were there, which we like. The umbrellas and light breezes helped to keep the high temperatures enjoyable. we had a very relaxing experience which is what we were looking for. Thanks again Dreams Huatulco.

Just got back from another wonderful trip to Dreams Huatulco. The staff are absolutely wonderful people! Alvaro is an absolutely amazing and genuine young man! Came to check on us everyday to make sure we had everything we needed. We sure hope to see them all again in 2027!

This is the third time coming to Dreams. Love Huatalco. We got a 2 week preferred pkg. You would think if you went to the preffered lounge to get a cocktail there would be knowledgeable people working there. In the past, Genero was the bartender and knew how to make cocktails and was attentive and professional. Loved going there. This time, staff did not know how to make a gin martini. She brought over a bottle of creme da cocoa wondering if this was it. Explained how to make and she did the best she could. After 3 days of similar experiences we did not return. Also the food is unappetizing in lounge and has been sitting a long time. After that we went to lounge in lobby where the bar staff make amazing cocktails. Not premium liquor but at least we got an appropriate drink. The preferred beach area is not monitored. Anyone can go there. No chairs. For the most part, we walked around daily looking for a pool area with empty chairs and as you can guess, none to be had. All reserved with towels and not occupied. We were usually able to find chairs at the pool in back where there are a lot of families/ children. I know this is a pervasive issue and you don't want to offend guests, but fix the problem. Restaurants great with good food, staff amazing everywhere, and room ok. Don't waste money on Preferred if you do come to Dreams. We won't return. Disappointed. This used to be our favorite place. But for 10.5 K canadian dollars for 2 weeks, you expect more.

Ivan provided exceptional service! Always smiling and going above and beyond. He made our mornings so enjoyable :)