Dreams Huatulco Resort & Spa

Currently staying at the Dreams, it is a beautiful place with one serious problem every night they close at least half the a la cart restaurants. Last night you had a choice of seafood or Asian, the grill, Italian, and Mexican were all closed. When you have paid 6k for a family of 4 this is unacceptable. Close at most one restaurant a night not 3.

Went to Dreams Huatulco on a last minute trip with another couple. We changed our destination to Huatulco because of safety concerns with Cancun/Riviera Maya area. We were pleasantly surprised with the beauty of the area. Mountains, rocky cost line, plush beaches, rivers, lots of sunshine and great golf. The hotel was as expected small, clean, good food, nice staff (struggled with English at times), felt very safe in and out of hotel. Overall I would rate as a 4 star. Pros: Food, drinks, clean beach, scenery, clean rooms, adults only pools, affordable Cons: This is not an adults only place, service was average but not bad, staff have limited English skills, music at night went to long

I stayed at dreams Huatulco on a Christmas family vacation. For the amount I paid to stay here, I was filled with regret and wanted to leave early. I returned to the hotel one night with a friend I had made in town and planned to have her spend the night. I was stopped by security and she was forced to leave. I even offered to pay extra if it was going to be such an issue, which BS to begin with. If I rent a room I intend On bringing whoever I want over for the night. Needless to say they ruined my evening. Overall the attitude, service and food sucked! Lesson learnt, make sure you do your research before shelling money out to these people. Dreams sucks!!!

It pains me to write this review because we had anticipated this trip as being amazing, and I thought for sure we would love it. We read all the reviews ahead of our trip and our expectations were high. But after staying a week at Dreams Huatulco we really can't understand why it gets such amazing reviews. We've done a lot of all inclusive holidays and this hotel is average. Some great points; beautiful location, quiet, close to airport. However the food was average at best. For a resort that advertises ultimate luxury the food was just ok. No guacamole (I know this is nit-picky but having to "ask" for guac is annoying), no smoked salmon. Hot food is often cold or lukewarm. In our week there we never once saw anyone checking the food temperature at the buffets. This may or may not have had something to do with both my daughter and myself getting quite sick (mine was a violent case of food poisoning). This definitely put a damper on the trip :-( Also I have heard of "watered down alcohol" but this was the first AI I've stayed at where the beach and pool bars DEFINITELY watered down their bottles (not so in the Preferred Club Lounge). Super disappointing and really affected the quality of the drinks. We stayed at Dreams over Easter and the resort was at full capacity. The pools were VERY busy. If you weren't down first thing in the morning you would not get a decent spot. Same goes for the beach, but the beach is lovely and had more room to spread out. We upgraded to a Preferred Club room and had access to the PC Lounge. This was great. Premium brand liquor and great service. The views were fantastic. Our room however was very small for a family of 4 (tiny with two double beds - as there was no room for queens). One night at turn down our bed sheets had black dirt or mold all over the sheet. It took 4 calls over 2 hours to have housekeeping come and change the sheets. Despite the sheet incident our daily housekeeper - Lydia - was lovely and did a great job cleaning our room. The service also was inconsistent. We LOVED the bartender in the preferred club lounge - but the rest of the staff were hit or miss. Not the normal "warmth" we've come to expect from Mexico (and again reading other reviews I keep thinking "were we at the same resort?"). We did have an amazing anniversary dinner at the adults only Italian restaurant, Portofino. The food was good and the service was very nice, with extra effort made to celebrate our anniversary. We ordered room service twice (once when we did an early morning outing and the other time while recovering from food poisoning) and the service for room service was amazing. This was a positive. We brought a lot of cash and tipped generously - but I don't think this affected the service either way. Nor did it feel like the servers got to know us, or recognized us after several days at the same restaurant for breakfast, and the beach bar. The exception to this was the Preferred Club Lounge - very warm attentive service. We traveled with our 11 year old twins - not a lot of activities for kids this age although they did enjoy the pool and beach a lot! Overall we thought Dreams was "pretty good" in some areas and "just ok" in others. Food and ambiance are important to us, so the meals were a disappointment overall, and the overcrowded pools were a turn off. For the list price the rooms are very small. The upgrade to Preferred Club was worth it for the view and the PC Lounge. If you go though definitely book Pilo for a boat tour of the Bahias of Huatulco. We had an amazing experience and it made our whole trip worthwhile.

We cannot say anything negative about this resort, the staff and facilities were amazing! it is close to shops and a short cab ride to the downtown core. food was always great and the sun is always hot. Thank you for a great time, we will be back!