Dreams Huatulco Resort & Spa - All-inclusive

Just got back from another wonderful trip to Dreams Huatulco. The staff are absolutely wonderful people! Alvaro is an absolutely amazing and genuine young man! Came to check on us everyday to make sure we had everything we needed. We sure hope to see them all again in 2027!

This is the third time coming to Dreams. Love Huatalco. We got a 2 week preferred pkg. You would think if you went to the preffered lounge to get a cocktail there would be knowledgeable people working there. In the past, Genero was the bartender and knew how to make cocktails and was attentive and professional. Loved going there. This time, staff did not know how to make a gin martini. She brought over a bottle of creme da cocoa wondering if this was it. Explained how to make and she did the best she could. After 3 days of similar experiences we did not return. Also the food is unappetizing in lounge and has been sitting a long time. After that we went to lounge in lobby where the bar staff make amazing cocktails. Not premium liquor but at least we got an appropriate drink. The preferred beach area is not monitored. Anyone can go there. No chairs. For the most part, we walked around daily looking for a pool area with empty chairs and as you can guess, none to be had. All reserved with towels and not occupied. We were usually able to find chairs at the pool in back where there are a lot of families/ children. I know this is a pervasive issue and you don't want to offend guests, but fix the problem. Restaurants great with good food, staff amazing everywhere, and room ok. Don't waste money on Preferred if you do come to Dreams. We won't return. Disappointed. This used to be our favorite place. But for 10.5 K canadian dollars for 2 weeks, you expect more.

Ivan provided exceptional service! Always smiling and going above and beyond. He made our mornings so enjoyable :)

Absolutely beautiful vacation. Fantastic friendly staff. Beautiful resort. Dinners were hard to find.for picky eaters but breakfast and lunch were good. All restaurants aren’t open everyday. Not a party resort which was very nice. The rooms were clean and had AC it is very hot so nice to cool down at night. Very clean resort staff was always busy cleaning , sweeping. Had a few favourites servers at the pool Romando and Eddie. Brenda and Veronica in the buffet were fantastic. Over all it was a awesome vacation

We came to Huatulco with our family and had the chance to dine at Himitsu and it quickly became the highlight of our trip. While the food was incredible, it was the people who made the experience truly unforgettable. From the moment we were welcomed by Neftali we felt genuinely cared for. His warmth, attentiveness, and attention to detail made every visit feel special. Out of all the restaurants at the resort, we found ourselves returning to Himitsu again and again because of him. Jimena Was also a smiling face we looked forward to seeing. Chef Shareen was equally amazing so kind and passionate, creating dishes that were consistently delicious and beautifully presented. You could truly feel the love and pride behind every plate. Together, this team went above and beyond to make our family feel welcomed and valued. Himitsu wasn’t just a place to eat it became a place we looked forward to each day. Thank you for making our time in Huatulco so memorable.