Dreams Huatulco Resort & Spa - All-inclusive

Thank you for your Hospitality Dreams Hautulco Resort & Spa. The accommodations were spotless and comfortable. We enjoyed the many theme nights, the friendly staff and the amazing menus each day. There's something for every age group. You will feel like family at Dreams Hautulco!

Great location, beach, pool and service! Muy bueno!

We stayed at the Dreams Huatulco during our recent trip to Mexico for spring break. It was a mixed experience and I will try to highlight both the positives and negatives. First, the check-in experience was good - staff were welcoming, helpful, and friendly. We arrived around 3:30PM and our room was not available for another hour so we found a snack and explored a little around the resort. This was a bit annoying as we didn't have access to our swim gear or a change of clothes. It wasn't immediately clear why our room wasn't available, but we later found out that the previous occupants had negotiated a late checkout. Again, this was annoying and the communication could have been better - not the greatest first impression. Once we got to the room (an oceanfront Preferred Club room), we found it to be clean but well worn. The beds are very springy, i.e. when one of us rolled over, the other was sure to feel it. Overall, everything worked well in the room, but I had to reconnect the cable to the TV to pick up any channels. We found the food to be hit and miss - the buffet options were honestly not great. We found the options in the buffet were often lukewarm and the variety pretty limited. The service in the buffet venues was quite good, and they did make my son french fries when there was nothing else he would eat. The a la carte dining options were better (we tried both the Seaside Grill and Himitsu) - food quality was improved with similar service experiences. Bar service was generally quite good with limited line ups, friendly bartenders. My son especially enjoyed the ice cream and pretzels available at the Coco Cafe. Poolside experience was good, but I will highlight that the pool chair game is in full swing with many folks getting up as early as 5AM to claim pool chairs for the day. We were always able to find one (because we only needed one), but if you need more than one be prepared to wake early and rush to the pool to stake your claim. Lots of folks were complaining amongst themselves about this - we decided to join the game instead. My son enjoyed the poolside oversized chess board, which was surprisingly well used. The beach was absolutely beautiful and the location on Tangolunda Bay is the highlight of this resort. Snorkeling right off the shore is available and the resort has a number of water activities available including kayaks, paddleboards, sailing lessons, etc. My son really enjoyed the school of fish that live next to the rocks right at the shore, as well as the lizards that live in the rocks at the end of the beach. Nightlife was honestly too noisy for our liking. Our room directly fronted the plaza where live music and various theme nights are held. The noise generally shut down right around 10PM, but that's a little late when you're traveling with a kid who likes to rise early. What surprised me is how few people were attending these theme nights (aside from the ones that replaced the World Cafe as a dining option, i.e. Oaxacan Night, Caribbean Night). We found ourselves wondering why the resort would negatively impact the stay of the clear majority for the benefit of the 25 people who were actually attending these live music events. Did it ruin our stay? No, but it was a definite annoyance. In short, will we return to Huatulco? Absolutely, but I think we'll try a different resort next time around.

We had a great trip at Dreams Huatulco! The views & pools were amazing with plenty of activities. Our daughter loved all of the activities she was able to do with the Explorers Club! There was something to do all day long & you can tell a lot of thought was put into creating a fun experience for the kids. Daniela, Beni, Gaby & Melissa were so kind & welcoming.

This was our second visit here, first time 16 years ago. Would highly recommend and we would like to go back. Staff amazing, resort stunning, food and amenities all fantastic. Love the proximity to the beach.