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Zoetry Villa Rolandi Isla Mujeres Cancun in Isla Mujeres, Mexico
If the mention of "Cancun" conjures images of endless parties fueled by those neon yardsticks of questionable alcohol, consider this: Cancun tops the list of hot destinations for wellness retreats, thanks to Zoëtry Villa Rolandi Isla Mujeres Cancun, which debuts on its namesake island in late 2014. Here Olani Thalassotherapy spa treatments and yoga classes happen in an environment that values serenity and "Endless Privileges" means top-shelf cocktails and gourmet meals made from organic, locally grown ingredients.
Greet the day on your suite's private balcony looking out across the Yúcatan Peninsula's emerald seas. Catch a morning pilates class, snorkel on the second largest coral reef in the world, and unwind on the private dock jutting far into the Makax Lagoon. Order a personalized, unforgettable dinner for two served seaside, raising a glass of chilled zinfandel to a perfect retreat. Keep the wine flowing late into the night with complimentary room service.
Location of Zoetry Villa Rolandi Isla Mujeres Cancun
Nearest Airport: CUN
Amenities for Zoetry Villa Rolandi Isla Mujeres Cancun
- General Information
- 35 Ocean Front Suites
- Outdoor Dining
- Room Service
- On-Site Amenities
- Spa on Property
- Laundry Service
- Currency Exchange Service
- 24-Hour Front Desk
- Private Whirlpools
- Outdoor Pools
- Steam Room
- Wedding Planning Services
- In-Room Amenities
- Air Conditioning
- Ceiling Fans
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Marble Bathrooms
- Pillow Menu
- Private Terraces
- Scuba Diving
- Nature Reserve
- Active & Adventure
- Eco Friendly Luxury Vacations
- Honeymoons & Romance
- Spa & Wellness
- Summer Getaways
Reviews for Zoetry Villa Rolandi Isla Mujeres Cancun
This was my family's first visit to Isla Mujeres. We picked Zoetry because we had been to another Zoetry resort in Punta Cana many years ago and thought it was relaxing. We booked through Expedia, but I would recommend booking directly with the property. Kevin and everyone at the front desk were very helpful with minimizing transfers from Cancun Airport to the resort. Once we arrived, everything was perfect. The resort is a smaller resort, but that's what I liked about it. All of the staff- Juan Carlos, Carlos, Alfredo, Melena, Juan, Kevin and so many more- remembered us and greeted us warmly. Because there are only 30-something rooms, I never felt crowded. The resort was clean and well kept. They kept all 3 pools and the beach area sparkling. The rooms were very clean and well stocked with robes, slippers, extra bedding. We were very happy with the size and cleanliness of the rooms and bathrooms. I'm always a little afraid of all-inclusive menus but I have to tell you all of the food was fantastic. Le Metissage restaurant was unbelievable. There was variety and the food was sophisticated. The main restaurant and the pool service were also top notch. I loved having ceviche and margaritas by the pool. We did have to buy an upgrade for wine. The house wine is good, but not as great as the food. The staff was terrific. They helped us with the kayak and paddle boards off the beach. Kevin arranged a great scuba and snorkel trip with Enriquez. We were also spoiled by a half-day yacht trip. Melena planned for our lunch on the boat and it was so relaxing and another fantastic snorkel off the lighthouse. I attended the yoga class with Marcia who is very patient and paid attention to what I needed to stretch. In the spa, I recommend a massage by Laura. There was some construction going on that would interrupt the serenity during the day. Hopefully, that will be finished soon. We did sit through the sales pitch for Unlimited Vacation Club. If you're not interested, just say no; the time is not worth the few perks just to sit through it. We were interested so we listened. We ended up joining the club. I'll update this review as we actually use the services and more vacations.
FMNorfolk - Norfolk, Virginia
Just left the Zoetry after a second trip to this amazing property! My Husband and I love the tranquility of the Villa Rolandi which is equally matched by the warm and professional staff. The service is 5 Star- the front desk, the concierge, housekeeping and restaurant staff. We travel extensively and Villa Rolandi has quickly become a favorite! The Cat ride over on Cocoon is just one of the many classy touches! This is a 5star Hotel with such personalized attention to its guests, it truly makes for an exceptional experience! Thank you to all- too many names to mention!
nikki k - Tampa, Florida
We arrived with no holds. Airport airport transfer to docks and boat ride to resort was all fantastic. Met a nice couple on boat ride and we spent time with them at the pool almost everyday as well as with a few other great couples. So I guess it depends on what kind of vacation you want and what kind of traveler you are. In my opinion Zoetry Isla mujere was fantastic. The staff is amazing no you don't have to tip but we always do. People work hard to make things perfect for you so we like to return the favor. The room was nice we asked to be moved to main floor after the first night. For us it was the best location to be able to access pool from our room so easily. We had room service a lot went to the restaurants every night and most days ate at pool of pool menu. There were just a few things I did not care for but no real complaints. Marlena I. The front lobby will do anything you need her to catcher in the morning. I don't think she is usually there in the afternoon. She made everything so easy and always called us by our name. Spa was disappointing. I always use the spa it was small and only had a small waiting are and for that it was expensive. It is not like the spas I have been to at Secrets resorts. But this is a 35 room resort. On the topic of the unlimited vacation club. Many people we spoke with wanted to ask us questions about it. Here are my thoughts. It is a little like buying a car, which I find unpleasant. It is a hard sell and unfortunately never seems to be a quick meeting. I think when someone books more than 5 days they should ask you to do the presentation and right there offer you half price on one additional night of you trip. I find the biggest complaint I heard was it took away at least half of my day of vacation. So between that and the hard sell and the feeling that you can continue to bargain all day long I feel it makes people angry. My advice do your homework on the club before you visit an Amstar resort for the second time. Hold out for better offers than where they start with an offer. We walked away happy then went through buyers remorse. Then got really irritated because we felt they were very misleading mainly about the type of rooms we would be offered especially in the case of any free rooms. Now we are happy to say we have figured out how the club works. We have not joined any of their other sister clubs and we will not. We are silver club members and I will say we paid enough. We not only will make the best of it but we will come out ahead. They need to work on their tactics unless they are pleased with their sales. More importantly they need to treat the members a bit more like royalty in front of other visitors so people see that and want to know how to get that extra attention. This would be easy to do with some very small actions on the club/resort's part. I wish other member out their that have stuck with it would speak up because the more positive that is out there the more members and the better we will all be as members. We get a great discount and they will beat any price you find if it is lower than what they give us with our membership. I am not sorry we joined. It has made us vacation more and a good marriage need to be nurtured. That being said this trip was all good. We have stayed at secrets in Riviera Maya years ago then we went to secrets Montego Bay, loved that, last year Secrets Puerto Vallarta and this year Zoetry Isla Mujere. Always a few things that could be better but I believe there is almost always room for improvement. It is the customer service that counts and if they listen and respond to comments. Thanks for some wonderful vacations. One thing that does bug me and I never mentioned is when it says adults only couples resort. I don't care who the couples are as long as they aren't a couple of children. For some reason they allow this. Saw it at all 4 resort.
jacques662018 - South Milwaukee, Wisconsin
Zoetry Villa Rolandi is a very small property. 35 rooms, 2 restaurants, 1 bar. Very quiet. Great staff. They treat you like royalty. Very, very small beach with little seaweed. Lovely grounds and 3 small pools. Great pool side service. Close to other attractions. 3 minute walk to Dolphin Discovery, $8 taxi to town. Itâ€™s about 30 minutes from Cancun airport to the dock and another 25 or so by catamaran to the island and the resorts dock. Overall a lovely experience. If you are looking for serenity and relaxation this is it. If you are after parties and nightlife maybe not so much.
Franklin R - Indianapolis, Indiana
We choose Villa Rolandi for our wedding and it was near perfect. The place is beautiful, the service is one of the best I have ever experienced and, you know how all-inclusive hotels always hit that "just good enough not to complain" kind of food? Well, Villa Rolandi did not get the memo and the food is plain delicious (ok, coffee could improve). Big shout out to Cynthia, the wedding planner, who ensured everything went smoothly and was there for any questions we had---and some we did not have. We were able to relax and enjoy our time with family and friends *even* before the ceremony, and she was the one that made it possible.
rocarmenter - Philadelphia, Pennsylvania