Dreams Dominicus La Romana

Great 14 night break Stayed secrets side in preferred On the whole a good vacation but shame about the walk to dreams restaurants Spent many hours in preferred pool with Olga de la la cruz makes the best margarita iceberg

Secrets La Romana is a perfect destination. The hotel boasts an array of amazing restaurants, fabulous friendly staff throughout the resort We frequented the Preferred Pool, where all staff looked after you, especially Olga, she is so friendly and attentive to all the guests, a credit to your hotel. Looking forward to seeing you again soon.

Secrets la Romana is a beautiful holiday destination. Amazing destination. The resort is such a clean a well maintained hotel. All of the staff kind, friendly and welcoming. We frequently went to the Preferred Pool where OLGA looked after us, she is so lovely, one of the best. Attentive to all of the guests, she is a credit to your staff. Look forward to coming back

I had originally written and published a review saying that I had an issue w/the preferred club. After a meeting w/a manager on duty - Carlos I can honestly tell you that our trip improved exponentially. I have to add that there were SO many positives prior to that meeting regardless. We had great service from bar staff, housekeeping, beach staff, staff in restaurants and buffet alike. That never changed throughout our stay. It only improved and we don’t think that it was because of our meeting, we think it was truly because that is the nature of the staff. One of the things we truly think that needs to be improved is the preferred area on the beach. Why pack the the clientele in one small area in like sardines and have people sitting on top of one another?? If most people who pay a premium price for preferred like ourselves, want privacy and in all honesty you get more privacy in the non-preferred. Also, it’s quite annoying to not get premium drinks on the non-preferred side of the beach when you are a preferred guest. For example, all the menus online clearly state the frozen drink called a mudslide is available but when you ask for it at the non-preferred pool bar they refused to make of for my wife. As soon as she sat down in a preferred section seat in preferred area of the beach and asked for one the server went and got one from the non-preferred bar! Make that make sense! At that point we would rather wear a bracelet that distinguished our level of service just so we could get what we paid for wherever we went. It’s a little thing- it’s not big, just something small to work on. One thing we absolutely LOVED were the manatees that were swimming in the ocean some mornings. Of course this isn’t any control of the resort or maybe it is, we noticed one of them had some sort of tracker on it and it was being very closely watched by security as resort guests were taking photos and videos. One young lady even got in the water and it the young manatee played with her. I have no doubt that will be a memory of a lifetime for her! As far as food goes, it’s subjective. You won’t go hungry and if you do that’s on you. Every morning started off with amazing omelettes or Eggs Benedict w/poached eggs finally cooked to perfection. Burgers on the beach always hit the spot midday and you could always walk over to the Dreams side for some delicious crisp French fries. As far as evening meals? We didn’t make it to all of them but our favorite was Sakura. Our chef was extremely entertaining. I really wish I could remember his name. Other staff members that stood out was Wendy at the preferred pool where we spent an afternoon. She pampered us and made sure we were right as rain. We will definitely make a return trip to this resort for certain and look forward to seeing familiar faces.

Secrets dreams la romana .Around the preferred pool . Some staff very helpful and friendly. In particular Adrian's. Always smiling, full of knowledge and so friendly. A credit to your company. Give her a promotion. Ivena at the pool bar always looking after us for drinks. Good knowledge of understanding English. Some of the restaurants at this hotel are top notch others not so good. noor restaurant and Mare restaurant the best food, presentation, staff and quality of food. The buffet restaurant for dreams not very nice inside a bit like a school canteen. The carabo restaurant much nicer. Good choice of food. Our room was lovely and clean on arrival and the staff cleaning the room excellent. Cleaned every day and plenty of toiletries and towels. Room service really good. Food arrived quick and hot. Beach is lovely, lots of shade and sunbeds. Plenty of pools to choose from. Only downfall is the entertainment in evening on adult side. Not much going on. Mostly held at reception area. Silent disco. Bit weird dancing in a reception area not on for very long. A singer one night, a man playing a saxophone one night. Out of tune. Need to up their game on entertainment for adults area and not in the reception. Can't comment on family side as did not go there. A beautiful hotel. Set in gorgeous well kept gardens.