Dreams La Romana Resort & Spa

PLEASE TAKE ME BACK!! I was there for business and spend only 2 days and 1 night but I really need to go back. They have a huge property, like 12 speciality restaurants, a big buffet area, lots of choices and good food, I have Diner on the french restaurant and ask for a ribeye, it was a respectful piece of good meat, my boss ask if he can have shrimps with his meat and they say ¨of Course¨. The ¨preference area¨ is like the supreme VIP with a special check in on a comfy lobby where you have a bottler who serve you what you ask, my room was in front of a pool it had a bar stock with premium drinks. I didn't had the chance of enjoy all of it, but i know the quality of AM Resort so i can say for sure that i'm going back for pleasure on my next visit.

First off, the grounds are beautiful, lush grass and plants, tended to daily by the many gardeners. The staff are wonderful, super friendly, very hardworking and nothing is too much trouble for them. The accommodation is not great. The rooms are not up to the standard portrayed and expected in a resort of this brand. Bed linens were ripped, and rooms were way past their best and should have been updated a long time ago. They were however spotlessly clean. Mini fridge was never refilled without us asking at reception. The food in all restaurants was plentiful with so much choice, unfortunately this was the cause of 10 days (out of 14) of sickness. The second week we were there I barely ate as I was so worried that I would need to visit hospital due to severe stomach pains, which I can only attribute to the food as I barely drink. The 2 main pools were also a massive let down - I think they have tried a cheap resurfacing job at some point in the past, and this has now broken up and is falling apart around the sides and the base of the pools, so it is very rough under foot. The privilege/preferred pools looked like they were ok as they were tiled, but of course we were not allowed to use the “nice� pools! I feel bad writing this review as I appreciate everything that they try to achieve here, but unfortunately, I couldn’t wait to get home from this holiday. Having travelled extensively over the years, I’ve only had a handful of bad trips, and sadly this was one. It didn’t help that we were there during hurricane Irma, and a subsequent tropical storm the week after. I did get bitten by mosquitos here too, despite covering myself in repellent, taking vitamin B tablets, and not wearing anything perfumed, which generally works elsewhere. Sorry to say, after our experience here, we will be unlikely to return to a Dreams resort, or the DR.

Moved here from dreams Punta Cana thanks to Maria. Not the best circumstances to come to the hotel, especially as for first few days we were under the impression we were going back to Punta Cana. That isn't happening. Had a preferred club room in block 1 and access to preferred club room and pool area, which made the short visit that bit nicer, especially as we were here under less than ideal circumstances. On balance I would say the restaurants at Dreams Punta Cana are better, but preferred club facilities are better here. Same friendly jolly staff. Had a number of issues here including loss of internet for about 14 hours and power cuts, as well as a leaking ceiling, so not ideal or perfect. Nice room with high vaulted ceiling. Mixed luck with housekeeping refilling the mini bar and had a long wait for luggage to come on arrival by bell boy. Couldn't get on the beach as banned by local authorities.

Have just arrived home from a fantastic stay, we upgraded on booking to adult club preferred & i can say it was well worth to spend that little extra which included your own pool & swim up bar & a whole lot of extra perks. You cannot fault the whole place the service from all of the staff was outstanding & im sure the management would be very proud of them. The food was excellent & general maintenance of the whole area was kept clean & well kept. It was the best stay & holiday in an all inclusive I've been too. Would I go back YES for sure....see you next yr Dreams.

We had an awesome experience at Dreams La Romana. Reservation: I was undecided between the reserve at Punta Cana and the Dreams because of the room size, I contacted the Dreams directly and explained my concern, I wanted a bigger room because I was traveling with a 9 month baby and the only option I was getting on the website was the regular deluxe room. I explained this situation to Rosaida a Dreams reservations assistant and she was amazing, not only she explained all the options, she got me the room I wanted a Preferred club Suite. Check in: When we arrive at the hotel, we had no issues checking in the preferred family club exclusive Check in area. We were Check in while drinking a presidente beer (local beer) sitting on the a beautiful furnish area. Marcia (Tia Marcia), was very efficient during check in and sweet with my baby. Room: It was more than what I expected, we really enjoyed the petals details when we arrived. Very spacious room, I loved the ceiling and the pool/ocean view. They had shows at the pool every night and we were able to see it from our balcony. That was Perfect for us since we couldn't go out for the night shows when the baby was sleeping. The separate living and dinning area help us enjoy our stay while the baby was sleeping. The bathroom was nice, double sink, a vanity, and a jacuzzi. I would say the only thing that can be improved is the shower area, the tiles were uneven and I didn't like the color I was difficult to see if it was clean or dirty. We requested a crib and a microwave and we got It. Food /beverages: All food was good, I was surprised that I really like everything I ate during my stay, that is unusual in a all inclusive hotel. We were fans of the room service we always got excellence service, food was always hot and fast. Our fridge had beers all the time and we enjoyed exclusive drinks in the preferred club bars. Butler service: First I didn't think we needed that service but it was very useful, they provide you with a cell phone and you can contact your butler any time and for whatever you need. He made our reservations for dinner, and answer any questions we had. In addition we got access to a butler exclusive area at the beach. A cabana with a fan and lights were the butler served a bucket with drinks every time we were there. Yoel, Edward and Danny D where our butlers during our stay. Excellence service !! Thank you guys for your service. Spa: I had an 80 min deep tissue massage and a fish therapy everything was good, Carmen took good care of me. I was very relaxed. In general, the facility was clean, beautiful calm beach ( excellent for kids) and all the personnel was smiling and ready to serve. We regret we went only for 3 nights, we will definitely come back.