Dreams Dominicus La Romana

Honestly beat our expectations. The food was so delicious it felt like we were going out to a nice restaurant for dinner rather than an all-inclusive. The staff was super friendly, I heard things about staff in DR not being as friendly but I did not experience that here at all. The grounds were perfectly kept. The water park was great. I came here for a Babymoon so we stayed on the Secrets side but we plan on coming back with our kids and staying on the Dreams side next time! I think with the hotel being about an hour from Punta Cana, you don't get the crazy party crowd here but the crowd was still lively and fun!

We encountered far too many problems right from the start that made this anything but a relaxing, enjoyable holiday, although the staff did do their best to put things right. Just some of the problems we encountered were: had to change rooms on day one as the first was damp and musty. Safe didn't work. New room still felt damp, with paint peeling and mould on the bathroom wall. Shower controls fell off the wall. Kettle didn't work. Curtains jammed. Overcrowded beach with lack of shade. Patio flooded when it rained. Both suffered diarrhoea/stomach complaints. Glass fragment found in buffet food. The following comments are more subjective rather than factual: we didn't feel the 'Preferred Club' facilities warranted a premium rate. The 'house wines' were sub-standard and the alternatives highly priced. The food in most of the outlets was not we expected of such a highly rated venue. Too much loud music in the public areas. The resort location is an a very isolated area. In our view this resort probably appeals to the younger set but is not the place to go if you are looking for a quiet, peaceful sojourn. Our comments/observations were made to Jean Carlos Rivera of Secrets before we left who was very apologetic, offering by way of compensation an upgrade on any future visit, a gesture we feel unable to accept. We have voiced our concerns with BA Holidays and await their comments.

Raul Cabrera, Luis Fulgencio, and Liberia Annabel at the Blue Bar in the preferred club really made this a memorable experience. The service is great and they are absolute best here. They remember drink orders and make them like no other. Truly great bartenders and an essential part of this resort!!

Sakura with julio and johany was amazing! Such a great experience and so much fun!!!

Excellent beach, great staff, a bit outdated hotel. Need to work on food at the buffer restaurant. Did upgrade to preferred while at the resort and it did get a bit better while dining at Mare restaurant.