Dreams La Romana Resort & Spa

29/06/17 - 13/07/17 spent 2 weeks here in paradise first view of hotel was wow got off bus at reception you could see the pool and sea what a great view check in was quick asked for 2 rooms near each other got them next to each other so good start . ROOMS were nice and big clean (block 5) 5235 not the best view could just see the sea but ok bathroom looking a bit old shower could do with a refit but ok good flow of water out of it not in they to look at the walls are you. BEACH it it such a lovely looking beach spent all the time on it used pools for a dip because so close sea was nice and warm lot and lots of sunbeds so no issues with getting one at anytime of the day so all good (in sun and shade) RESTAURANTS all very good buffet great for breakfast and lunch only used it once for dinner first night as like the A LA CART ones which were all great Bordeaux Himitsu Jungle Oceana Olio Portofino Seaside Grill Pizzeria Barefoot Grill our favourite one was Olio the service was great not busy the time we used VIAURY DE CASTRO the hostess is such a lovely person made a real fuss of me and my mate always so happy to see us . Portofino had the best food always great. service not so good . one night had to wait over an hour for table the hostess forgot us when my wife went up to her she was like a rabbit in the head lights did not know what to do (IT WAS JUST LIKE YOUR TABEL IS READY NOW NOT ONCE DID SHE SAY SORRY( 11/07/17) SO NOT HAPPY THAT NIGHT FOOD WAS STILL GOOD ) Oceana nice food service hit and miss one night my mate saw our waiter take another waiters tip off his table so not good manager sorted it out (no tip for our waiter that night) we tipped every day to the bar staff / waiters / waitress all other restaurants were very good food great bar staff allhander ? at the pop up bar at main pool at night made the best rum & cokes all holiday 95% of staff very helpful willing to go that bit more for you ROOM CLEANERS all did a great job did not see ours to talk to by came back to a tidy clean room every day 4th July what a great day they put on for every one foam party had great fun in it was one of our best day ever one of the only places we all said we would go back to thank you dreams for a great holiday we will book at dream again started looking already

James service was outstanding. James provided impeccable service. James payed very close attention to our wants and pleasures which he provided. He made sure that we were having a wonderful time. He answered all our questionstuff concerns. He checked in with us throughout our stay to make sure that we were having a great time. James is a valued asset to your company. It is service like James that we will be returning to your resort. It is such a pleasure talking and interfacing with James.

Currently at the resort and it's not as advertised. Disasters with rooms, checking staff not at all helpful. Instead of trying to fix the problem they tried to sell upgrade! Service is so slow- waiting over 1hour for starters to come which were cold! Complained several times but no response at all. Not a 5star dream - it's a nightmare!

Recently returned from a week visit to the Dreams La Romana Resort and the family enjoyed themselves. Upon arrival, were greeted by alcoholic beverages for the adults, and the kids were provided a non alcoholic treat. Check in was a bit hectic, and was originally assigned a room that while clean, had two full size beds. Having two teenage boys, we asked for a larger room and Eric (front desk personnel) suggested a suite. Upon showing us the suite, three rooms, 1 and half baths, we immediately paid and the extra cost and never looked back. Resort has multiple pools, but we usually visited the main pool and the preferred guest pool. Both pools had numerous personnel on hand to provide drinks if needed. The pools were warm and clean. The main pool had all the activities at it, and during our stay, the resort provided a climbing wall, an inflatable water slide, and a huge inflatable ball the kids could get inside and run around on the water. Water volleyball and water polo were also played at this location. We never experienced any rude service from any of the resort staff. All bartenders and serving staff at the pool bars were personable and attentive. Drinks were made usually tasty and not drowned in alcohol. The preferred guest pool had more higher end options on liquor, but I am guessing we paid for that when we got the upgraded suite. A special note towards Roberto at the Seaside Grill, who provided excellent service during our breakfasts, and his recommendation on the Watermelon Juice was well received. We attempted to visit all the restaurants at the resort during our stay. As noted above, the Seaside Grill provided breakfast to the preferred guests. The breakfast were decent. We also visited the Seaside Grill for both lunch and dinner during our stay. The food was again decent, but didn’t blow our socks off. We ate once at the World Cafe Buffet and that was once too many. The service was lacking and the food was average at best, and we never returned. We thoroughly enjoy the Chinese/Hibachi Grill as well as the Italian Restaurant. The beach was well maintained, and we never had to search for any chairs. All in all we had a great time and would return again. While the resort had many amenities, the staff made up for anything that was lacking. We especially appreciated the entertainment staff, and all members were enthusiastic, personable, and entertaining. Entertainment member Eddie Murphy deserves special mention for going out of his way to ensure had a memorable time.

My wife and I visited Deams La Romana at the end of May 2017. After visiting Punta Cana resorts a number of times, we wanted to check out a different part of the island that was easy to get to from the Punta Cana airport (Shuttle trip seemed pretty quick, I think it took less than 45 minutes). I have always been curious about La Romana, and we finally booked this resort. I was SO HAPPY with this place! Dreams La Romana is the Lush Tropical Paradise we've been looking for all this time. The grounds are kept very clean and property is very well spread out with lots of small private areas where you can lose yourself in a book or a short nap. My favorite was the private seaside pool and a hammock under a tree right next to the ocean. The food was delicious. Our favorite was a place called the Jungle which served traditional Dominican food and was set under a canopy of Almond trees. The seaside grill was also another special place because you could eat your breakfast and look out over the great beach. 24 HOUR COFFEE SHOP!!! Yes!! Anything you want, 24 hours a day!!!! The beach was really pretty, and walking around in the calm ocean was really nice. There was no seaweed and the sand felt almost like velvet. I often show a picture to friends of the beach and they think I edited it... I have to tell them that I swear it looks exactly like that. Our room was great also. We stayed in one of the swim-out rooms. The shower was great with the rain shower head. Also, you can just dive right into your private pool area right off your patio... who wouldn't like this??!!! I couldn't extend enough thank yous to the staff. Everyone from Yoel (Butler), William (Seaside) and Filipe (Jungle) were extremely kind. Jorge treated us great and Pedro was a gem. Thank you, Pedro, for taking extra care in making sure our stay was perfect!