Dreams Dominicus La Romana

Byron Mercedes - excellent butler. There are many things I could write about him, but the one that impressed me the most is how he treated us like his family. My wife was feeling sick and he went out of his way on numerous occasions to help her feel better. He is one of the main reasons we came back to Secrets La Romana on two more occasions after our stay in May this year.

Arrived last night after a delayed flight - which is no fault of the resort’s of course, however we were booked preferred and we were promptly taken to the preferred lounge and checked in but we were NOT given a room in the preferred buildings. Not only that nothing was explained to us about where the preferred areas are, amenities, etc. which shouldn’t matter in the long run except my wife is a travel agent and when she is here to decide if she is going to recommend this resort to her clients and after running into numerous service issues regarding the preferred accommodations/amenities today, it leaves a sour taste in our mouth. To make matters worse when we went to the preferred lounge to inquire about the situation and to ask for additional hangers, certain brand beer in the room as is a perk of preferred, we were treated with a bit of disdain by the worker and completely ignored by the young lady working at the time. Definitely leaves a sour taste for the place. We are going to give it a couple more days and see if they can find a way to make things right. I will have to say the bartenders and beach server was impressive. Same with our bellman last night. I wish I could remember names, but I’m not good at that thing.

⭐⭐⭐⭐⭐ An Absolutely Wonderful Stay at Secrets La Romana! 🌴🌊 We’ve had such an incredible stay at Secrets La Romana! From the moment we arrived, every employee has been friendly, welcoming, and genuinely kind. The entire team has gone above and beyond to make our stay special, even though we unfortunately can’t remember everyone’s names. Their hard work, attentiveness, and dedication have truly made a difference. The grounds are absolutely beautiful, everything is so well maintained, and the entire resort has such a relaxing, tropical atmosphere. And the beach is truly beautiful and pristine. It’s the kind of beach you actually want to spend the day on — gorgeous water, beautiful scenery, and the perfect place to relax and enjoy the Dominican Republic. 🌴☀️ I also have to give a HUGE shoutout to two incredible employees who really made our experience even more special. 🍸 Junior at the Preferred Lounge —what an awesome bartender! He made me a drink with an oil smoke cloud that was not only absolutely amazing, but also such a fun experience to watch. He clearly takes pride in what he does and went above and beyond to make the drink feel speciall. It was one of those little moments that you remember long after the vacation. 🥂 Olga at the Preferred Pool Bar — WOW! She was absolutely wonderful. So friendly, attentive, and genuinely went above and beyond to make sure we were taken care of. Her personality and level of service really stood out to us, and she deserves a huge amount of recognition for the way she treats guests. People are what can truly make or break a resort experience, and Junior and Olga are two people who absolutely made ours better. Please recognize these two — they are fantastic representatives of Secrets La Romana! ❤️ We also want to recognize and thank every member of the Secrets La Romana team. Although we can’t remember everyone’s names, each employee we interacted with was kind, helpful, attentive, and committed to making sure we had a wonderful stay. From the restaurants and bars to housekeeping, guest services, activities, and everyone working behind the scenes, we truly appreciate everything you did for us. Overall, we’ve had an amazing time here. Beautiful grounds, a gorgeous beach, wonderful service, and so many little moments that have made this trip special. We would absolutely recommend Secrets La Romana and would love to come back 🇩🇴❤️ Thank you to the entire team for such a wonderful stay! 🌴✨

Raul & Olga best bartenders in the resort give them the name of the drink you want and they will do it real conessors!!! Go see them at the prefered pool bar !!!

Wendi Vargas gives good service at the preferred pool.,