Dreams Dominicus La Romana

Honestly beat our expectations. The food was so delicious it felt like we were going out to a nice restaurant for dinner rather than an all-inclusive. The staff was super friendly, I heard things about staff in DR not being as friendly but I did not experience that here at all. The grounds were perfectly kept. The water park was great. I came here for a Babymoon so we stayed on the Secrets side but we plan on coming back with our kids and staying on the Dreams side next time! I think with the hotel being about an hour from Punta Cana, you don't get the crazy party crowd here but the crowd was still lively and fun!

We encountered far too many problems right from the start that made this anything but a relaxing, enjoyable holiday, although the staff did do their best to put things right. Just some of the problems we encountered were: had to change rooms on day one as the first was damp and musty. Safe didn't work. New room still felt damp, with paint peeling and mould on the bathroom wall. Shower controls fell off the wall. Kettle didn't work. Curtains jammed. Overcrowded beach with lack of shade. Patio flooded when it rained. Both suffered diarrhoea/stomach complaints. Glass fragment found in buffet food. The following comments are more subjective rather than factual: we didn't feel the 'Preferred Club' facilities warranted a premium rate. The 'house wines' were sub-standard and the alternatives highly priced. The food in most of the outlets was not we expected of such a highly rated venue. Too much loud music in the public areas. The resort location is an a very isolated area. In our view this resort probably appeals to the younger set but is not the place to go if you are looking for a quiet, peaceful sojourn. Our comments/observations were made to Jean Carlos Rivera of Secrets before we left who was very apologetic, offering by way of compensation an upgrade on any future visit, a gesture we feel unable to accept. We have voiced our concerns with BA Holidays and await their comments.

Sakura with julio and johany was amazing! Such a great experience and so much fun!!!

Excellent beach, great staff, a bit outdated hotel. Need to work on food at the buffer restaurant. Did upgrade to preferred while at the resort and it did get a bit better while dining at Mare restaurant.

We booked the Preferred Club for our stay, but unfortunately it did not meet our expectations. Our room faced the pool, even though I was expecting a partial ocean view. Check‑in was chaotic, and unlike other resorts, we were not escorted to our room on arrival, which was disappointing. The beach itself is beautiful, but it needs more attention. I was surprised by the trash near the shoreline and throughout the sand. While I respect the policy of not reserving chairs, our belongings were removed by beach staff while we stepped away for a 30‑minute breakfast — I timed it. When we returned, our things were gone, and no one informed us of what happened. I was panicking. A fellow guest told us that security had removed our items and that we needed to go to concierge to retrieve them. It is unacceptable for staff to handle guests’ personal property without notice. Meanwhile, other guests were gone far longer than 45 minutes and their belongings were untouched. Why not focus on cleaning the beach instead of removing people’s things? Buffet was strange. Most of the food was behind a window where you have to point to what you want and the staff would serve it to you. It wasn't a big issue for me, but it was definitely strange for me. Another issue was the extremely loud music on the beach. Loud music by the pool is understandable due to activities, but the beach should offer a more relaxing environment. When most guests are reading or resting, blasting music across the beach shows a lack of awareness. The restaurants were decent, and we rarely experienced long wait times. The staff, including management, were pleasant, and we enjoyed the activities and evening shows. Overall, we did have a nice vacation — aside from the issues mentioned above. Would I return? No. Would I recommend this resort? Also no. If you’re looking for a peaceful, relaxing getaway where you can unwind without worrying about your belongings being removed from the beach, this isn’t the plac