Dreams Dominicus La Romana

We were pleasantly surprised by how lovely this resort is — it's the only Secrets location I've truly enjoyed so far. Our room was beautiful, and I was genuinely impressed by the quality of the food at the evening restaurants, as well as the attentive service throughout. We would absolutely love to return, and I'd like to take a moment to recognize a few outstanding team members: Olga at the pool bar and Junior at the Preferred Club were the best bartenders on the resort; Samuel at Chinola and Jose at the Dreams Ausangante restaurant were exceptional servers. I also had a hair trim with Julianna, who did a fantastic job — I couldn't be happier with the result. The concierge staff, especially Viviana, at both the pool and beach were also wonderfully warm and welcoming. Other staff who made our stay very pleasant were Rail, Madeline, Luceria, Loudes and Wilfredo, but overall our favorite remains the amazing Olga! She knows her trade very well! A few suggestions for improvement: we'd love to see bondiola return to the Mare restaurant, as it was absolutely delicious. A greater variety of options in the Preferred Lounge would also be a welcome addition. We'd also suggest extending pool hours past 7 PM — at least for the adult or preferred pools — and allowing food to be carried out so guests can dine on the beach. We're accustomed to 24-hour pool access and takeaway dining at Sandals, and aside from these points, this resort holds its own against many of those locations. One area that does need attention is the beverage program. The champagne served is noticeably sweet, which is not to everyone's taste — a dry champagne option would be a much more elegant and appropriate choice for a resort of this caliber. The white wine selection was also disappointing and not something we could recommend. We want to be clear: the staff overall is excellent and provides fantastic customer service — their warmth, attentiveness, and genuine desire to please were felt throughout our stay. That is precisely why the language barrier stands out as such a fixable gap. We understand Spanish and can speak a little ourselves, which helped us navigate many situations. And yet, even with that advantage, we still ended up with incorrect orders on multiple occasions — the most frustrating example being a well-done steak arriving at Mare when we had clearly ordered medium rare. If we experienced this despite having some grasp of the language, we can only imagine how much more difficult and frustrating it must be for guests who speak no Spanish at all. This is compounded by the fact that even the reception staff at times struggled to hold a conversation in English. For an international resort that welcomes guests from around the world, fluent English at the front desk should be a baseline. The team's heart is absolutely in the right place — better language training or bilingual support would simply allow their outstanding hospitality to shine through without anything getting lost in translation. The Chinola restaurant, however, may be the best dining experience we've ever had at an all-inclusive. Between the live music, the incredible food, and the expertly crafted drinks, we ended up going back twice — and we'd do it again without hesitation. We do plan on returning and using the La Romana airport which made our travel so much easier and stress free compared to the Punta Cana airport.

Amazing hotel & food, location & beach are stunning, & all staff welcome you with a big smile, nothing is too much trouble . We will be back.

Wonderful resort. Staff are very attentive. Special shout out to swim up bar hosts Olga and Raul who were very happy and nice and on it with their service. I wish more people tipped them for their outstanding service. Never quite understand why people don’t tip for great service. Other highlights were food at Noor. Much more flavorful than Norma AI restaurants. Caribbean restaurant also good. Batten sees at preferred guest lounge were also outstanding but I forgot their names. They are cute together.and are great mixologists. Would come here again even though I am not a big AI person but my wife is.

Secrets La Romana is a 100% recommendation from us! The resort was very relaxing, all the staff was extremely friendly and very attentive, the food was really good, especially for an all inclusive (minus Chinola, we didn’t care much for it), and the beach, pool, and bars were amazing! The highlight of the trip was our butler, Byron, who went over the top to make sure we had a special experience!! We will for sure be back.

I'm coeliac I have received the strict help from the personal. A VERY big thank ou to Carlos, Soler,Mayerlin,Yaniri from the CAOBA restaurant! Carlos took extremely good care of me. Nice hotel, nice restaurant we will come back if we have the opportunity!