Dreams Dominicus La Romana

Arrived back a week ago after a 3 week stay 2nd-23may. We stayed prefered, which I would not do again, I personally don't think the extra cost is worth it for the extras. The prefered pool at Secrets was nice but rhe main pool was just as nice. On occasions there was no upgraded drinks, constantly no Heineken, corona and baileys, so what are you paying extra for if these are not available. We also felt that for how much we used mare and costal grill for breakfast and lunch it wasn't worth the upgrade, there was plenty of other options, the buffet was excellent for breakfast and you could get the same items as in the restaurants and also the coffee shop and beach grills for lunch we're great along with pizza. Rooms were spotless and cleaned daily, lovely big walking rainfall shower. Air-conditioning worked perfectly and stayed on een when not in your room. Mini bar was re stocked daily, although inconsistent at times but a note with a tip rectified this although you should have to do this. A list in the room of what you require would be a good idea. Food was excellent in all restaurants and buffet. I personally liked the fact the food at the buffet was cooked in front of you and behind screens except from fruits, yogurt,salad and bread. Sparking wine or champagne as they call it was lovely, almost like what we have as Asti in the uk. Service on secrets side was always good but dreams could get a lot busier and costal grill was very hit and miss but I would like to add that Eric in costal grill stood out and his service was excellent, every little detail was perfect, others could be quite rude and on our last evening it was spoilt by our starter, soup and main all being brought out together, not acceptable. Although the beach and ocean are stunning the prefered areas need attention and another reason I would not pay prefered, the beds are too crowded together and in the worst area of beach that is not directly accessible to the water and it was never cleaned, there was always rubbish under the beds from days ago, this was raised and never cleaned. The drink service also lacked on the beach and it was like they just could not be bothered to come round. Prefered lounge, again another reason to not upgrade. It was far too cold, not enough seating and no music in rhe background, although the staff were so friendly, but again the upgraded drinks were not always available and on several occasions had no Heineken and baileys. The waterpark was a great extra and we had lots of fun on a couple of days and the food truck also does good food. The prefered pool was relaxing and the staff can't do enough for u, especially the man who does the towels, I didn't get his name, he always had a smile and could not do enough to help. The only thing lacking was the drink service stopped at 3pm although the bar was open until 6, I felt like it was we need to clean now ready to close! Yes tlyou could get a drink yourself but when iv paid for prefered then I don't expect to have to get my own drink, I'm not entitled, I work in retail but I expect to get what iv paid for and want to relax on holiday. Overall it is a beautiful hotel, grounds are kept immaculate but a few things need addressing. I would definitely return but not as a prefered guest and for an extra £1200 I did not feel I got enough for my money. If everything was consistently available and the beach area looked at and re-arranged then I would re consider. This is the only reason I have given a 4 star

Great experience. Beautiful beach, great pools (preferred it worth it). Lots of activities. The only thing that would make it better is if your keycards were bracelets, and preferred was designated by the color of your bracelet.

Amazing! I recommend! So nice!!!

We ate a Sakura twice and it was amazing!! Would recommended this for dinner every time. We had had Esmerlyn and Julio and then Oskar the other night!!

Excellent food snd excellent waiter, David Santana - very friendly and accommodating! Highly recommended.