Dreams Dominicus La Romana

Secrets La Ramona Resort & Spa, Dominican Republic Stayed in Building 2, Preferred Club Garden/ Pool View. Stayed during end of Feb, 2026. We did not eat breakfast at any of the restaurants. We did not order any Room Service. Despite all the Cons, we would come back if we can get the same discounted package deal again (main reason for the 4 Stars, very good value). Special thanks for outstanding service with a smile. Misael Marquez at the Mare restaurant Aldofina and Junior at the Preferred Club Bar/Lounge Lobster - On our last night we heard the Mare restaurant was out of Lobster. When we checked out, there was a sign in the Lobby stating no more Lobster until July. Pros: - Temp was nice & warm with little humidity. - Very nice beach area, soft white sand, no seaweed, no waves. - Large beach area with shade at the Preferred Club beach. - No pedlars or vendors disrupting your nap. -  In general, the staff is very friendly. - Snacks in the room, Pringles and Peanut M&M's. - Mini fridge was cold, with vented cabinet door. - Air Conditioning good. - No shortage of towels or wash cloths. - First floor room was not moldy/musty. - Beach grill food better than expected, especially the burger. - We had lunch twice and dinner twice at the Mare restaurant. Excellent Dinner service both times by Misael Marquez. Very polite, attentive and with a sense of humor. The Filet was an outstanding cut of beef and the Seabass was cooked perfectly. Lobster was big and also very good ( although we heard no more Lobster until July). For lunch, the Tuna burger was good, although a little sloppy to eat. Grouper in the Tortilla was ok. - Ate dinner at Sakura restaurant twice (see the "Cons" section below for the 2nd night). If you want Sushi, make sure to make reservations 1 or 2 days ahead. Double-check your reservation receipt. Sushi on the first night was good. Both times I had the fried grouper in a bowl of sauce. It was very good. - Cons: - In general, the resort is under-staffed. - At checkin we were told there is a $10 US surcharge whenever you order room service. We did not order room service. - Walked out of Chinola restaurant. Waiter was not friendly. We asked for drinks first. He insisted on bringing appetizers first. We had to walk to the bar to get drinks ourselves, then we left after 30 minutes of no service. Severely under-staffed. We informed the manager. Manager said to come back another day and he would make up for it. He did and the food and service was good the 2nd time. There was also entertainment during dinner. - Major disconnect on the 2nd dinner reservation at Sakura. At the front desk we made a reservation for 4 people for Sushi and specifically stated a table. We wanted a table far away from the grill because it's so loud. When we arrived they said the reservation was for 2 people (not 4) and it was for the Hibachi grill. The manger worked with us to get a table but we could not order the Sushi we wanted. - Very limited shade at both the Preferred pools. - Preferred Beach service was under-staffed. You would see a beach server about 3-4 times for the entire day. When you ordered a drink it took 20 to 30 minutes to receive it. Beer was not cold by the time it arrived. Iced drinks were diluted due to the melted ice. Best to walk to the bar to get your own drinks. - Preferred Pool Bars were under-staffed. IMHO - It seems that cost cutting is the theme. Less workers to pay resulting in declining service. The longer you have to wait the less you drink, the less it cost the company to restock. Or maybe it's to reduce the amount of intoxicated people, or both. Pool Bar tenders don't appear cognizant of the order of guest arriving at the bar to place an order. Maybe they are so busy they can't keep track. Suggestion: Provide a designated area at the bar for guest who just want bottled water. Leave a few bottles there so guest can Grab & Go so they are not impacted by the slow under-staffed bar service. Guests - take the bottled water from your room with you when you head out in the morning.

There weren’t enough hangers in the room. Some of my nutritional supplements disappeared from the room. There was no cotton pads in the room.

Amairy was amazing by the infinity pool! She was very attentive with our drinks and everything we needed. Wonderful service!

Fantastic holiday and another great time at the fab hotel. The place is spotless and kept tip top. Food is good and plenty choice. The sports club is a great addition. Staff are amazing nothing is a trouble for them. Would return 🥰 shout out to Olga in the perfered pool xxxx

We stayed at Secrets for our honeymoon and had the best time. I couldn't fault the hotel; it’s so clean, rooms are big and food is really nice. There are lots of restaurants to choose from! You also have access to the Dreams side which has more pools and restaurants. We were mainly at the infinity pool - Amairy Nolasco was so lovely and couldn’t do enough for us. She always got our drinks for us!! 😊 We will definitely return in the future.