Sandals Barbados

I really, really wanted to love this resort, but unfortunately it was just OK. For being only 10 years old, this resort had the look and feel of a place about 30 years old. The rooms and common areas had several places in need of repair; pictures falling off of walls, chipped floors and desks among others. The food was disappointing as well. We ordered room service 3 times (we were club level) but actually only received it once. When we did finally get our order loaded nachos (after the third time), they were actually not even edible. they said it would take 30-45 min, but literally took an hour and 45 min. when they did arrive, the chips were cold and soggy, there was a liquid cheese sauce and then a small amount of unmelted shredded cheese, and green olives. that was it. Not exactly loaded. The food at the buffet was fair, they did have an omelette station which was the best part, however the person making the omlettes was incredibly rude and extremely unfriendly. The food in the restaurants was also just fair. Almost everything, meat wise, was overcooked, the chicken was dry, tuna was dry and overcooked. I would definitely not consider these restaurants 5 or even 4 star quality. Although we had our housekeeping light on every single day, there were 3 of the 7 days that we did not receive any service, no new towels, no restocking the mini bar, nothing. As far as the staff goes, it was definitely hit or miss. There were only a handful of (2 or 3) of all the bartenders and wait staff that were actually friendly. Most of them looked and acted like they hated their jobs and were just plain rude & unfriendly. Grounds crew and housekeeping staff, however, were much friendlier. The staff were also not good at cleaning up and bussing tables, bar areas, pool areas. Lots and lots of dirty dishes, glasses etc always laying around. I did so much bussing of dishes, I felt like I should've gotten a job there. The bars were often out of ingredients, even to make their "signature drinks", again just disappointing. Entertainment wise.... very disappointed. We have been to Secrets and on cruises before and I suppose we were expecting shows along the same lines, but it was not even close. The few shows they did have (not every night) were just hum-drum and rather boring. Also, very little in the way of resort activities. A couple of days there was pool or beach volleyball, but for 30 minutes only. and not much else in the way of activities. The piano bar sing-a-long, however, was super fun and we very much enjoyed Dale. the only downside was that it did not start until 10pm. Overall, our vacation was great, but it was because we made the best of the situation. I would not consider this a luxury vacation, although the bill would say otherwise.

Let me start off by saying we had a very good experience. Never been to a Sandals resort .. staff friendly n accommodating. Never be afraid to ask. Don’t be put off by negative reviews.. there are plenty. Everyone has off days.. if you treat people with kindness n respect… trust me you will receive the same. Please note you are on island time, there will be waits, be patient. It took a day or so to acclimate ourselves to the 2 resorts in one. Very seamless just separated by a path. Be sure to explore! Food is okay, not great.. a great way to try new things though! Plenty of restaurants .. Butch’s Chophouse is a must. Supposedly you can book one restaurant ahead of your stay on the Sandals app but I’ve heard due to the recent hurricane in Jamaica, some features of the app are not working properly. We opted for the basic room which was just fine. Housekeeping was fine.. just be sure to hit ‘service’ light at front door. We asked n were given plenty of what we wanted in our fridge. Friendly tip.. if you get to the beach or pool by 8:30am you can get a lounge chair.. and by 12 or so more open up. Plenty of beach towels by pools Enjoy!!

Just got back from a 6-night stay in a Swim-up room at Sandals Barbados. My wife and I both loved the room, and the huge river pool, with a waterfall, was great. The food was very good, and Alisha was a fantastic waitress at the Green House Restaurant. We definitely will come back to Sandals Barbados.

This was our second Sandals experience (first in Barbados) and we enjoyed every minute of it! We stayed in a beachfront room, overlooking the main Barbados pool. The resort is immediately adjacent to the Royal Barbados, with the two resorts feeling like one large campus. We were able to enjoy all of the restaurants and amenities of both. The staff were wonderful and while we ran into a few things that were out of order, there was constant presence of workers cleaning, maintaining, and repairing the facilities. We really enjoyed the entertainment staff's efforts to incorporate activities for those interested. On Halloween, they even had a costume party and pumpkin carving contest. The variety of dining options were amazing, and we appreciated the Sweet 'n Salty's Gourmet Coffee & Donuts and Cafe de Paris (the crepes and ice cream were a special treat!). My only complaint is that the new version of the Sandals app needs to improvement. It is cumbersome for this dual resort because you cannot view the restaurants easily or book through the app for the Royal side and vice versa. We took one excursion on a snorkel/catamaran cruise, although we found out later that there are free snorkeling trips through Sandals to the same location a couple of times a week. We wish this was shared at check-in or in the app planner.

Good location only 10 mins from airport in Uber. Sandals kiosk at airport needs to be inside, waited 30mins in the heat without seating for their transport . Resort is good, clean and friendly staff (apart from the surly bar tenders) restaurants are great quality both environment and food. Beach organisation is marred by the Butler Service, they retain the sunbefs at 6am and guests do not arrive until 11am if at all; this needs to be addressed by Management. All this said I would return to Sandals Barbados