Sandals Barbados

Our room wasn't ready until 6:45pm. So we decided to go to the jersey restaurant to eat, we were told then that they may not hv enough food for us because they were technically closed and only had a few plates left and there were others before us. We were taken to the pizza restaurant and they were out of chicken, so I settled for a burger. Being pre-diabetic the stress of looking for food isn't good. On a resort I expect food to be available at all times. Setting an alarm on a vacation j7st so you can eat isn't good either. Sunday night our group was broken up because the restaurants were all booked 😢 and at that point I requested to speak with the general manager. GM wasn't available but the culinary manager and she was shocked, but offered to help get us fed. I'm expecting and hoping to get a call from the GM!

Good/Bad They have a variety of places to eat, my favorite was Butch's. The lamb chops and Ribeye steak was the best I ever had. The bartender was excellent too. You also have to check out Merry Monkey. Jack provided excellent customer service . Spices for breakfast was mid, They have 4 pools, workout gym and staff was very nice and polite. The bad is our rooms was not ready upon arrival. Most of the eatery was closed til 5pm which mad it hard to find what you had a taste for. On top of that you had to make reservations for most. Our bathroom needed a better cleaning too. All in all I give this stay 7/10

I have been to many Sandals resorts in the past. It has been 20 years, however, since staying at one. We went with friends and were anticipating a 5 Star experience, as we had before. We had never been to Barbados. The island was great, people friendly felt safe both on and off property. The Sandals property was beautiful and well maintained. The disappointing part was the quality of food, service and overall disposition of the staff. There were plenty of restaurants to choose from, which was great. All food was okay. I didn’t notice what I would consider top shelf alcohol. Customer service severely lacking -when we arrived and the booking credits were not applied as promised to only our reservation, It took 4 days to untangle. Poor, to say the least., and we had Club level- which I can say honestly did not provide any benefit throughout the week. Staff was not as engaging as we have typically experienced. We enjoyed our vacation very much but would say Sandals fell short for us,; I would rate it a 3 star for reasons above. I would return to the island, I wouldn’t return to Sandsls.

The staff is super friendly, the grounds are perfectly manicured, and the food is excellent. When we say that it is our favorite we really mean it. The fact that Sandals allows the use of both resorts is excellent, particularly at this resort because they are both together so you don’t have to take a shuttle to a different resort. This feature allows the use of all the restaurants at both resorts giving you a very varied menu of excellent food to choose from. The staff is amazing, friendly, courteous and full of love for their beautiful island and talking to them lets you learn not only about the resort but also about Barbados. The rooms are spacious and well appointed with a complimentary mini bar stocked with things like wine, beer, sodas and other things to make your stay a pleasant experience. The best part is that if you want something different, all you have to do is ask for it. Included with you stay are Water Sports like snorkeling, catamaran sailing, and scuba diving (must be certified). Also included are tips, food and alcohol at any of the many bars and restaurants around the resort. Overall, for the price you can’t beat a vacation here.

Having read a number of these reviews i felt compelled to write my own and put some of these negatives right. The notion that the staff are anything but absolutely fantastic is wrong. No ask was too much hassle, everyone on the resort wished us a good day as we walked past and the service was fantastic from start to finish. We utilised the club sandals lounge and with this being our first stay at a sandals found this useful as they provided a great help. Special mentions to the service received from Jack in the pub who kept glasses filled and the atmosphere warm - he really made us feel at home and the pub buzzed off his energy. Brian in the French Restaurant was helpful and informative and provided some really great service. A lady whose name we did not catch in butches was chatty and spent time talking to us and ensuring we had everything we needed. The service was so good, we approached Raymon who helped us decide on our next trip, working with us to ensure that we knew everything we needed to make an informed decision - he was great and we cannot wait for Grenada! Facilities in the hotel were very good and the pools and resort itself kept very clean and tidy. The food was excellent - particularly butches where the fillet Mignon / lobster surf and turf was one of our favourite meals of the trip. I would absolutely not hesitate to recommend the resort and brand, we met some great friends and had the holiday of a lifetime. We will be back many times more!