Sandals Barbados

I cannot express how disappointed I am with Sandals. We booked, with our American cousins to celebrate a big wedding anniversary. Our first room was a disaster, someone had already slept in our bed, there was no-one to change our room until the next day. When we did get it changed the aircon was malfunctioning and our room felt like a fridge, our American cousins' wife simply refused to come into our room. We raised the issue every day, maintenance people were sent everyday and never fixed it. When we complained we were told we should have insisted on our room being changed but no-one ever offered to make that change. My sense is that Sandals simply are not willing to take responsibility for any errors. If everything goes well then it is great, they have the location, a good food and beverage offer and decent facilities. But if something goes wrong they will run for the hills and refuse to address it. We enjoyed Barbados, it is a beautiful island, we ate and drank well but the stay was disappointing in the extreme and Sandals refused to take responsibility.

Sandals Royal Barbados was absolutely amazing! They have so much to offer withe food, excursions and rooms! The staff was so kind and they were all so helpful! I highly recommend Sandals Barbados! We will be back!!

It had many pools restaurants

Everything was great and all was good .

We have had a most wonderful vacation. The staff at the resort here is most amazing. We can’t wait to come back. Thank you to all, The Evens’s