Villa del Palmar at The Islands of Loreto

1/5 stars – Villa De Paloma, Loreto, MX – Avoid at all costs We didn’t stay at Villa De Paloma itself (thank goodness), but booked one of the beautiful private condos right next door that provided access to the resort’s amenities. We decided to try out the dining, beach, and nightlife, and it was a huge mistake. The food was mediocre at best and ridiculously overpriced—nothing special, just standard resort fare at premium prices that didn’t match the quality. The worst part was the buffet one evening. They quoted us one price at the start, then charged us significantly more on the bill. After more than an hour of arguing with the manager (Guberto), he finally agreed the original charge was wrong, promised a full refund, and had us run our card again for the “correct” amount. He assured us the refund would process right away. It never did. We filed a credit card dispute, but it was denied because there was no proof of the promised refund. We ended up paying nearly double what we should have. Complete bait-and-switch. Then we tried the “discoteque,” which is basically a rundown shack up in the hills. The place was filthy—tarantulas, spiders crawling everywhere, poor lighting, and a generally creepy atmosphere. We ordered drinks, only to be told we had to take a bus all the way back to the main resort to close out the tab. Since we weren’t actually staying at the resort, this turned a simple night out into a frustrating logistical nightmare. The beach is another disappointment. Forget the pristine white sand you see in brochures—it’s dark, muddy, and uninviting. Nothing like the pictures. Bottom line: The access from the neighboring condos is not worth the hassle. Skip Villa De Paloma completely. Between the dishonest billing, terrible management, gross facilities, disappointing beach, and overall poor experience, there are far better options in Loreto. We wish we had never set foot on the property.

Excellent. Very friendly and helpful. I really like Gabriela Cesena. She was one of the best pool waitress. Very good. The whole resort was very nice and clean. Bathrooms were very clean. Food one of the best we’ ever had

We spent the holidays enjoying the warm weather, reading, watching families enjoy all VDP Loreto has to offer, reading, eating really good food, reading... Had a nice break! The holiday decorations were very festive, gave a nice feel for the season. The front desk staff were always very helpful and friendly. We interacted the most with Itzayana, thank you! The outside of the resort and pool areas are beautiful and it is nice to see native plants in the landscape. The room was comfortable and plenty of space; like having the washer/dryer. The housekeeping staff are The Best! Friendly, thorough, caring and nice ladies and gents! The bellhop guys are always right there to help. Thank you Jesus and Ernesto! Great to see Manny again, the leader of the pool pack(!) and always making sure we are taken care of. Gabriela! Enrique, Jose Luis, and all who served us at the pool, and Cristofer, service with a smile ;)) We enjoyed the restaurants, the food is very good! We did not eat at Danzante but heard very good reviews. We enjoyed the wine tasting experience, food pairing and wine from the oldest winery in North America, Mexico to be precise! The Market buffets are amazing! Great waitstaff - Joshua, Toribio, Sandro, Julio, Hector, Santiago. The food prep/serving people and chef really excel at what they do! David and crew at the beach bar - drinks and food were really good! We enjoyed the entertainment, the group is incredible!! They performed The Nutcracker for Christmas evening show - super!

Exceeded our expectations at every turn. Staff was super helpful. View was incredible. Food was delicious. Feels like a hidden gem that we want to keep secret! Bellboy Giovanni was awesome. Victor at the beach restaurant. Edson at the pool. And our housekeeper was amazing. . Wish we knew her name. Room 4436 on Jan 2-7. We will be back! Oh and Golf course. Mind blowing!!

Renata, Yanelli, Melina and Monserrat in the Kid's club were so nice to our boys, they loved their time with them. They had a lot of activities for them to do and the boys didn't want to leave. The resort was a nice place for families to visit.