Villa del Palmar at The Islands of Loreto

What an amazing paradise! If you want to unplug and really relax, I couldn't think of a better place! Even going during low season, the food was amazing and the staff was absolutely incredible! We will be back!

We had the absolute best time. Service was impeccable. Our room was very clean and our maid was exceptional. It was our 32yr. anniversary and Dora, the concierge arranged for our room to be decorated. Service at all restaurants was top notch. Erick (The Market) was an excellent server and he was very attentive, personable, and polite. He made some good suggestions for us and he made guacamole for us Table table side. In fact, all the servers at the restaurants make great suggestions. We also enjoyed the nightly entertainment.We will be back.

We arrived at the hotel and it was beautiful the water was a bit dark because it was 4 o'clock in the afternoon so we didn't see the beautiful blue hue until the morning. The restaurants were lovely and the food was wonderful along with the staff. We were very happy with the layout of the hotel in our room was wonderful. The people next to us were incredibly loud at midnight so we went down and had the front desk address it which made it much quieter. The people were allowed for two nights in a row so the second night we really had to put an end to it especially because it was yelling and partying and banging on the walls. The hotel walls are pretty thin when the rooms ajoin through just a small door. They had a wonderful beach bar with a lot of options and very tentative staff! My favorite staff member was Dylan. More and more hotels that I'm going to are not staffed with people to serve you on the beach so I really appreciated this. Even the food down there was wonderful especially the quesadillas. They let me practice my Spanish with them and we're very gracious at the level of Spanish I spoke! The only downfalls were the billing process it was very confusing on my credit card how they billed everything. I purchased advance Spa bookings and they sold some kind of gift card that overpaid for the treatment so I was left with the loss of $100. I really didn't appreciate how they scammed us out of that last bit of money when we had no time to book another spa experience. We tried to spa experiences and it was not up to par as they seemed like they were new massage therapists. The amenities were closed by the time we got there and then the next morning they said they were doing maintenance so we weren't able to experience anything in the spa but the service itself which was a downfall because the spa looked amazing. It seems like it's just poor communication at the Spa between the workers and the staff. I can't recommend the Spa services because the two that I did just weren't up to par and I go to four different tropic islands a year in addition to my own spa locally so I'm pretty well-versed at the etiquette. I did mention this to the manager so they could do some training with the staff. The staff was very friendly they just really didn't know how to do the proper massage.

The staff at Casa Mia are so wonderful, so warm and welcoming. Alonzo went above and beyond to make sure we had a great time. Good food, especially the pizza and Calzone. Been to Loreto three times and the staff at Casa Mia are who we remember the most. They make it extra special.

Monse and Maricruz in the kids club showed our son so much love. We love the peacefulness and all the smiling faces of the wonderful staff!