St. James's Club & Villas

We (group of 35) attended a destination wedding at st James. Most stayed for 7 days, some left earlier. The entire staff was beyond helpful and patient with all us. We had so many questions and interest and they accommodated everyone. The wedding coordinator made the wedding day unbelievably fantastic. I don’t think she could’ve don’t it better. A great experience all around. The food, drinks, rooms, atmosphere, activities, and kindness were all top notch. 10/10

A great hotel with fantastic, engaging and helpful staff. Nothing is too much trouble although things do occasionally move at Antiguan pace. There is an excellent selection of drinks including premium spirits within the all inclusive package and available for 15 hours daily (not that you need it). There is also a good range of food on offer although there is room for improvement at some locations. A visit to Piccolo Mondo is recommended should you visit but note that long trousers are required for men. Our room (Royal Suite) was maintained to a high standard and regularly serviced. Even though there was some renovation work being undertaken to some room blocks and some guest areas (Mamora Bay beach bar and the nearby pool), this was managed in such a way that it had no impact upon our stay. The beach on Mamora Bay is a great spot with plenty of water sports on off as well as the beach grill and bar (this is different to the bar mentioned above) The new General Manager, Rianne is very approachable and looks to engage with guests whenever he can. He is clearly very passionate about the resort. We also spoke with other staff members who appreciate his management have said that he is making a real change to the resort.

What a Wonderful experience my friends and I had! Staff were so friendly and accommodating! Place was clean! Restaurants had good food! Was a great vacation Prices were superb!

I’d just like to say a huge thank you to Riaan and all of the wonderful staff at St James Club for making our 10-day stay so fantastic. Nothing was too much trouble for our group of 12 which included two little ones. It was an emotional trip for us and you went above and beyond to ensure it was as perfect as possible given the reason for our visit. The food was delicious, the rooms were lovely and the whole site from the beaches to the gardens were kept immaculate. We particularly loved breakfast. The egg station makes the most delicious omelettes to order and you can eat with the sunshine pouring in and the birds kept us entertained with their lovely chirping. During our stay a tropical storm passed through. Wonderful meals were still served in the safest location, all staff were cheery and made sure everyone was looked after and comfortable - even the day after the worst of the storm had passed there were staff outside clearing up debris (in the wind and rain) - and they are a real credit to you. It’s great to see interaction and guest comfort being led from the Vice President and General Manager right the way across the entire team. Once again, a huge a sincere thank you to you all and we look forward to visiting you all again soon.

As an extended family group of twelve (from two to senior), we recently visited St James’s Resort for ten days and review it positively as a most enjoyable break. We found the staff across most of the resort to be engaging and helpful and we rarely passed any that did not give a cheery and smiling welcome or chat, especially with the children. As a low season visit, not every restaurant was open for every meal, but there were always enough choices and options to satisfy our group. Meals were good, a mixture of buffet and a la carte. Drinks as plentiful as you wanted and branded. The management is visible and interactive, and very frontline, even at senior level. We encountered an issue with a dining reservation, which was addressed promptly. Life is such that occasionally things do go wrong, but responses measure the ethos and customer care of of a place. Staff/managers here evidently go the extra mile to steadfastly find timely and happy solutions. The responsiveness was demonstrated too when Tropical Storm Jerry was scheduled to batter the area, with a well-established process to protect guests, staff, buildings and facilities. Watersports and furnishing around the site were secured. Meals were moved away from the wooden beachfront and exposed locations to the main restaurant for about 36 hours. Entertainment continued though and at dinner, despite the storm, we enjoyed an excellent saxophonist/singer/group, who were exceedingly well received by most guests. Some staff were able to stay the night on site. The resort has beautiful, well-maintained grounds. Plants damaged by the storm were swiftly cleared. Sports facilities and watersports were readily available. There is an extensive book swap library with quite a wide-ranging genre. The electric buggy service seemed to work well around the site and waits for one were minimal. We made limited use of the spa: the massage was excellent but the Indian head massage format a little odd. Although I have visited other Elite Resorts, this was the first time at St James’s and I hope not the last. Thank you to all the staff who went the extra mile throughout our visit to make the trip so memorable.