St. James's Club & Villas

Would not recommend this location. Except for one restaurant, the piccolo, the restaurants only serve medioka food. Piccolo? You have to pay $100 each but the food and service were exceptional. Rooms? Spacious but in disrepair. A/C remote? Broken. TV channels? Very limited. Too many steep hills and property too large to walk from location to location. Pool areas? Only drinks, no food. Unless you ask for good name brand alcohol, you get noname brands.

We spent 10 days as a family at this beautiful resort Food, service, location and staff were all great. Our expectations were met. We have visit various all inclusive resorts over the years. The offerings up their with the best. They even have a few premium brands. We left the day the new ice cream parlour opened. Various improvements everywhere to be seen. Mamora Bay was beautiful. We loved the range of watersports. The managers very active and visible. Thank you Ozzie, Riaan, Omar, Caden, Shenieka, Ken, Chardelle and Breanne for all the interactions.

I went on holiday with my wife and teenage daughters and the hotel catered for all our needs. The staff were extremely piloted and went out of their way to make us feel comfortable. We stayed in one of the Villas and would highly recommend it due to space, affordability and cleanliness. The accommodation had a hugely positive impact on our holiday experience.

Having spent thousands on a family holiday for 4 we’ve just got back and were all so disappointed. We booked for 12 nights but by day 8 we couldn’t wait to leave. Food was average, rooms were average, amenities were average - the cafe was shut for the whole of our stay. Everything was just very tired looking, even the towels in our bathrooms were frayed, mismatched and old looking! But by far the worst aspect were the staff. They ranged from looking like they couldn’t really bothered to downright rude. One bar staff member (Delisha) took a full minute to ask what I wanted after standing at the bar while she continued an argument with another member of staff and when I had the audacity to ask if I could have lime segments she kissed her teeth at me, glared at me and told me that she was already in the process of doing this. Another member of staff at reception told me very snippily when I asked if there were spare room slippers as we hadn’t packed any (expecting we’d have them in the room) looked me up and down and asked what room we were then said “we only have slippers on the royal suites and YOU are not in those so you can’t have any” and walked off. Totally get the hotel policy but would have been much nicer if she’d said “sorry madam we morally only provide these in the royal suits but in this instance I’m sure we can find some for you”??!! Would not go back and would not recommend. Such a shame as it was once a fabulous place.

Had a wonderful stay at St. James Club & Villas. The rooms were comfortable, clean, and well maintained, with excellent amenities. The staff were friendly and always helpful. Special thanks to Riaan for his kindness, and support. I truly appreciated the hospitality and would happily recommend this place.