Sandals Montego Bay

We visited for our honeymoon it was amazing. We were here from October 18-22 and it was the first time out of the country for both my husband and I. Our first night we spent at latitudes with Shea where we talked for hours and shared stories this is where we knew this trip would be memorable. Then the other nights we spent with Dane at the piano bar where we met some really cool people and Dane definitely kept the vibe up. Amazing resort we can’t recommend it enough. All the staff from arrival to departure were so kind and helpful. Everywhere we went staff were asking what we needed were so attentive to each guest. The environment is just great, we cannot wait to come back and visit.

The experience at Sandals in Montego Bay was extraordinary! Customer service was excellent as was the food, drinks, and lodging. My wife and I wanted to eat that esteemed Butch’s Steak house but I was lacking an important requirement to dine there… long pants. One of the resort managers (Christopher) made our reservation as well as brought me a pair of clean pressed slacks so that my wife and I could go. The food was so good, we went the following night again thanks to the pants and reservation from Chris. Could not have been more pleased with our experience there at sandals in Montego Bay.

Highly recommend the deep sea fishing trip at Montego Bay. The crew was great. They told us our Blue Marlin was a once in a lifetime catch. Also caught 2 Mahi and a sailfish. Great time was had by all

I typically love the Sandals and the Beaches resorts. My husband and I had a 4 night weekend planned to celebrate our anniversary (and get our 70 nights) but Tropical Storm Melissa (expected to become a Category 4 Hurricane) had other plans. We called Sandals to reschedule our trip and they gave us a very difficult time, are charging us a change of room fee, and then charging us a higher rate. So it is either travel in a hurricane, pay $800 more to change our dates, or loose all of our money. After this trip, we won’t be using Sandals anymore as there are many more resorts that will treat us better in a hurricane.

Would have been a five star but last 24 hrs of stay were terrible. Welcome back dinner for us not very welcoming when in dining room. Left to eat dinner in the pub. When leaving our car service turned into bus service! We had a car 8 days earlier and said policy changed last Year! In my mind this violated contract as booked this 18 months ago!!!!!! This is our 5 th trip and noticed not so good changes. Bathroom fan not working, no piano bar player anymore, no welcome back tee shirts. It's these little things that helped separate sandals from the other all inclusives. Luckily the staff hasn't changed and are wonderful!